Trusted Agent profile · High Wycombe

Romans High Wycombe reviews

4.2

★★★★★ Great

1,870 reviews across 2 platforms

5 Crendon Street, High Wycombe, HP13 6LE

Romans's office in High Wycombe, at 5 Crendon Street, is rated 4.2 out of 5 across 1,870 reviews on two platforms, including 446 Google reviews rated 4.5.

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4.5 / 5

446

Reviews on Google

This office

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1,424

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.

5/5

Google

Amazingly helpful , as a Landlord o can say they are the best agents in high Wycombe. Definitely recommend very highly .everyone so professional and willing to go the extra mile. Thank you Dhruv and Maddison Williams.

Laleh · 12 May 2026

Agent replied · 12 October 2026

Dear Laleh Fisher, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Georgia Peters, Senior Property Manager, at Romans, has been consistently diligent, helpful and understanding in advising us and helping us manage and sell our property. Thank you Georgia.

John · 12 July 2026

Agent replied · 12 October 2026

Dear John Pemberton-Bates We greatly appreciate your 5-star review and the time you took to share your experience with Georgia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We have been very happy with the support of Romans looking after our two buy-to-let flats for more than ten years. Particular thanks to Stacey Cowap, who has been most helpful and who has gracefully put up with our silly questions!

Wallace · 2 April 2026

Agent replied · 17 June 2024

Hi Wallace, we are really glad you had such a great experience with us! Thank you for taking the time to leave us a review.

5/5

Google

Was looking for a rental for my Mother and Liv Kiernan dealt with us. Liv is super friendly, helpful and thoughtful. Both my Mother and I were super impressed with her and how she tried to help us with my Mother's specific requirements. Thank you Liv.

Emma · 16 February 2026

Agent replied · 16 April 2026

Dear Emma Thornton We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

We’ve had 2 properties managed by Romans for many years, we’ve always had great service and communication with our main contact @Stacey Cowap has been excellent, she is a great representative for Romans.

Richard · 12 May 2026

Agent replied · 12 October 2026

Dear Richard Pitt, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Stacey. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Trustpilot

This was my first time renting and…

This was my first time renting and Sophia @ Romans made the whole process straight forward and stress free. Although I had my moment of stress Sophia was always at the other end of the phone to help assist and reassure me.

The · 28 February 2026

Agent replied · 31 May 2026

Dear The Gateway, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Sophia. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

1/5

Trustpilot

Romans Lettings Bracknell - Ridiculously Poor Service

I had a terrible experience dealing with the lettings team in Romans, Bracknell. They treated my requests and queries with apathy and never gave me any type of full answer to very basic questions and avoided some queries I raised. I had to work extremely hard to get answers and had to eventually go through their complaints process and even that took two attempts for me to get a full and comprehensive reply. I asked the lettings team to forward a letter to the landlord, they didn’t do it and I got no apology, just uncaring and unbothered short replies. Even when I raised queries up to senior management, they could not grasp what I was asking and again gave me glib and blunt replies and sometimes did not reply at all.

David · 14 May 2026

Agent replied · 31 May 2026

Dear David Jewell, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Trustpilot

I would just like to say a massive…

I would just like to say a massive thank you to Steve,nathan and there team at romans a very helpful & professional service any help I needed they were there for me would recommend Romans to anyone thank you so much

Simon · 26 February 2026

Agent replied · 17 June 2024

Dear Simon, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Nathan, Steve and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Trustpilot

I had an amazing experience with Roman…

I had an amazing experience with Roman Caversham! Not only that setting up a viewing was seamless, but during the viewing the agent was able to easily answer my questions. The experience once I made an offer was also great, with the agent providing all the relevant guidance to make my referencing as easy as possible. I would recommend them to anyone!

IM · 10 September 2026

Agent replied · 24 September 2026

Hello IM Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Trustpilot

Hollie our Consultant at Romans…

Hollie our Consultant at Romans Wokingham estate agency was fantastic.She was efficient, helpful, and very professional.That is why I gave them a 5 star rating.All the other people in the branch that were involved with our move were also great.

Allen · 4 March 2026

Agent replied · 31 May 2026

Dear Allen Johnstone We greatly appreciate your 5-star review and the time you took to share your experience with Hollie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

I would thoroughly recommend Romans and…

I would thoroughly recommend Romans and Firstforauctions. They work together as part of the same overall company & have an extremely good partnership. The team were fantastic from the start. They did an excellent job in selling my dad’s property via auction with Firstfor auctions with their hard work & experience. They were very helpful & friendly. Answered all our questions & couldn’t be any better. Very professional & always said to contact them if we had any other questions. The property sold for a huge amount of money which we were very pleased with & it was down to their extremely hard work & dedication. I would thoroughly recommend them.

Ian · 1 May 2026

Agent replied · 17 June 2024

Dear Ian We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

Just want to say a big thank you to…

Just want to say a big thank you to Holly from romans. Very helpful went above and beyond. Would recommend

Tony · 23 July 2026

Agent replied · 24 September 2026

Dear Tony We greatly appreciate your 5-star review and the time you took to share your experience with Holly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

Kimberley Garcia Jones is brilliant 👏

The maintence team who look after my property are fantastic. Very friendly, lightening quick and super efficient, even late on a Friday afternoon. Kimberley Garcia Jones is a credit to Romans & ably backed up by Kian Lewington. These guys deserve recognition for the great job they do.

Tim · 12 December 2025

Agent replied · 17 June 2024

Dear Tim Moriarty We greatly appreciate your 5-star review and the time you took to share your experience with Kimberley and Kian. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Dhruv and Liv made the whole process so much easier and were extremely helpful throughout. They were professional, friendly and always happy to help. I would highly recommend them and if needed, I wouldn’t hesitate to use their services again. Thank you again Dhruv

DEBBIE · 12 September 2026

5/5

Google

Georgia is very helpful at all times. Quick to respond and thoroughly professional in dealing with issues that inevitably arise.

Kevin · 12 July 2026

Agent replied · 12 October 2026

Dear Kevin Callaghan We greatly appreciate your 5-star review and the time you took to share your experience with Georgia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Thank you Liv you’re an angel who makes our first choice come true. Still she gets in touch with us to know are there any wrong. I highly recommend the romans and the agent Miss Liv. Thank you xx

Pavithra · 16 February 2026

Agent replied · 16 April 2026

Dear Pavithra “hansani Rajapaksha” Hansani We greatly appreciate your 5-star review and the time you took to share your experience with Liv. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Kaitlyn Young has been very helpful throughout the whole process

Abdulbaqi · 12 September 2026

Agent replied · 12 October 2026

Abdulbaqi, thank you for your wonderful feedback! We're thrilled to hear that Kaitlyn Young has been very helpful throughout the whole process. Helping people find and enjoy the right home is at the heart of everything we do, and we appreciate your kind words about our customer-centric service.

5/5

Trustpilot

Excellent service from Romans in Yateley

Excellent service from Romans in Yateley in particular Harry who was always there for any questions. They were very professional at all times. I was kept up to date with the sale of my house!

Anne · 9 March 2026

Agent replied · 31 May 2026

Dear Anne Bourke We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Georgia has consistently been helpful, responsive, and highly professional throughout our interactions. She has always ensured that queries and matters were handled promptly and efficiently. We have greatly valued her support and expertise during our time with Romans, and we are genuinely sorry to be moving to another agency. She has set a very high standard, and her successor will certainly have big shoes to fill.

Donna · 12 July 2026

Agent replied · 12 October 2026

Dear Donna Griffith We greatly appreciate your 5-star review and the time you took to share your experience with Georgia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Liv Kiernan was great in helping find us a property. Really responsive to emails and keeping us updated the whole time.

Donna · 12 June 2026

Agent replied · 12 October 2026

Dear Donna Westland We greatly appreciate your 5-star review and the time you took to share your experience with Liv. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

1/5

Trustpilot

In simple words, awful …

Absolutely disappointed with the service from Romans. After being told repeatedly for over six months that they had buyers interested in our bungalow, I decided to give them a chance, even lowering our asking price by £50K for a quick sale based on their assurances. Despite all the promises, not a single viewing was arranged. Communication was terrible, and it felt like they did nothing beyond just listing the property on Rightmove, something anyone can do for a fraction of the cost.Professionalism was lacking from the start; the agent took pictures using his phone, which were then used in the marketing. It felt like there was no effort on their part to actively market our property or follow up with potential buyers. If you’re considering Romans, be cautious. Ask for guarantees on the number of viewings they’ll arrange, or you’ll likely end up wasting your time as we did.

Nick · 30 September 2024

Agent replied · 23 October 2024

Dear NickWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.Kind regards Customer Care Team

5/5

Trustpilot

I needed a quick move - I wasn't expecting that quick

I needed a quick move - I wasn't expectingit to be that quick! I was delighted when I moved in within 10 days. Anne Marie and her team were brilliant and very supportivethrough each stage of the process.My viewing was booked promptly (same day)and I was amazed that I had such a choiceof properties which I could choose from.I am settled and enjoying my new home knowing that any problems or issues, big or small will be dealt with promptly by our dedicated building manager Scarlet.I am a very satisfied Romans customer. Andy C.

Andrew · 24 September 2024

Agent replied · 23 October 2024

Dear AndrewCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Anne Marie & Scarlet a 5 star rating! Many thanksCustomer Care Team

5/5

Google

My property has been managed by Romans for the last 8 years, in particular Stacey who has always provided prompt and professional service throughout.

Scott · 12 May 2026

Agent replied · 12 October 2026

Dear Scott Moseley We greatly appreciate your 5-star review and the time you took to share your experience with stacey. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

Successful move

We have recently moved into our rented property with Romans. Jon and Meenu were always available to reply to our queries and made the process very easy. We appreciate your help, thank you.

Liam · 26 February 2026

Agent replied · 31 May 2026

Dear Liam We greatly appreciate your 5-star review and the time you took to share your experience with Jon and Meenu. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

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