5/5
GoogleA good service. Very friendly staff. Everything was handled efficiently and I was kept informed at all stages. Special thanks to Lisa Smith for her assistance.
Trusted Agent profile · High Wycombe · Buckinghamshire
Verified
JNP Estate Agents High Wycombe reviews
★★★★★
919 reviews across 2 platforms
27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ
Part of JNP Estate Agents, see every office.
JNP Estate Agents's office in High Wycombe, Buckinghamshire, at 27 Crendon Street, is rated 4.6 out of 5 across 919 reviews on two platforms, including 866 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards JNP Estate Agents won in 2026.
Awards
The Trusted Agent 2026 results for JNP Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
Google1/5
GoogleUnfortunately I didn’t receive a very good service from JNP lettings department. I had to chase countless times regarding an offer when it turns out there had …
Agent replied · 6 February 2024
Thank you for your feedback Savannah. One of the Lettings team will be in touch today to discuss this further.
5/5
GoogleProactive and professional. Originally put my home on the market with another agent in early March and, eight weeks in, the number of viewings was drying up and there was no sniff of an …
Agent replied · 7 June 2024
Thank you for your review Daniel. We're so pleased that the proactive approach of the whole team, especially Martin and Ella, was able to secure you an offer for your house.
4/5
GoogleOn the whole a satisfactory and professional service, very helpful and informative from start to finish. My only quip would be that a regular communication weekly update would have been great. I would use JNP estate agents again i were to move in the future.
Agent replied · 6 February 2024
Thank you for your review Sarah and thank you for your very valuable comments about communication we will pass this on to all the team
5/5
GoogleExcellent service received from all JNP staff at the High Wycombe branch over the last few years. With special thanks to Sebastian, Ria & Tori.
5/5
GoogleI had the great pleasure of meeting Ria as a member of the JNP team. She is a professional and solves all problems quickly, she having a friendly relationship with tenants.
Agent replied · 6 February 2024
Thank you for your review Buga. We're delighted that Ria in our Property Management team has been able to assist you.
5/5
GoogleBought and sold through JNP completing in December. Brilliant experience from their honesty and efficiency throughout the selling process to the hard work put in to help us get to exchange, especially by Caroline, when others were being less than helpful. Highly recommended.
Agent replied · 6 February 2024
Hi Matthew thank you so much for your review we are so pleased to hear you had such a good experience with JNP using both our selling and buying services.
4/5
GoogleNice company, customer issue responses could be faster.
Agent replied · 11 February 2025
Nice company, customer issue responses could be faster.
5/5
GoogleCredit to Graeme and the team for their service and always being on the end of the phone line when needed. Still keen to help even post exchange!
5/5
GoogleMichael Childs From JNP has been very helpful in getting my house sold in a timely manner. From day one he has been available to answer any questions and to get all the paperwork sorted quickly. Thank you very much!
Agent replied · 22 April 2026
Dear Andre, thank you very much for taking the time to leave a review. We are so pleased to hear you have had such a good experience with JNP and we will pass on your kind words to Michael.
5/5
TrustpilotFirst rate service
Over a certainly difficult selling process Sue Harper and her associates at this office (and on a regular interacting basis with Nick and Matt) provided a very professional and also personable service. Strong recommendation from me on driving forward for their client to seecompletion.
5/5
GoogleThis is just a quick note around our new letting manager Irma Cushman - really on it dealing with any issues, quickly and efficiently. First class review is for her!
Agent replied · 27 June 2024
Thank you for your review Andrew. We're so pleased that Irma in our Lettings team has been so proactive.
5/5
GoogleThank you JNP Sales staff, you are all such nice people! After going through a hellish experience trying to buy a property in London with …
Agent replied · 23 May 2024
Thank you so much for your review Michael. Reviews like this make our day! The. entire team will be thrilled that you had a such a positive experience of buying your first home through JNP. We wish you many years of happiness in your new home.
5/5
GoogleMichael Childs From JNP has been very helpful in getting my house sold in a timely manner. From day one he has been available to answer any questions and to get all the paperwork sorted quickly. Thank you very much!
Agent replied · 11 February 2025
Dear Andre, thank you very much for taking the time to leave a review. We are so pleased to hear you have had such a good experience with JNP and we will pass on your kind words to Michael.
5/5
GoogleMichael Childs From JNP has been very helpful in getting my house sold in a timely manner. From day one he has been available to answer any questions and to get all the paperwork sorted quickly. Thank you very much!
Agent replied · 6 February 2024
Dear Andre, thank you very much for taking the time to leave a review. We are so pleased to hear you have had such a good experience with JNP and we will pass on your kind words to Michael.
5/5
GoogleJNP were very professional and did a excellent job selling my house at a difficult time in the housing market. Caroline did stirling work keeping things on track and us informed. I would recommend JNP as THE estate agent to use!
Agent replied · 6 February 2024
Dear Peter, thank you for your review, we are very pleased to hear you have had such a good experience with JNP and we will pass your kind words onto Caroline.
5/5
GoogleGreat service, proactive and experienced staff who are committed to your purchase! Thanks particularly to Caroline Dowdy who assisted us tirelessly with our move and was very helpful throughout the process. I would recommend JNP to anyone buying or selling property
Agent replied · 6 February 2024
Hi Beth thank you so much for your review we are so pleased to hear you had such a good experience with JNP.
5/5
GoogleReally helpful good service staff are really good thankyou Janet. And really appreciate your support 5 star all round
Agent replied · 6 February 2024
Thank you for your review Claire. The team at High Wycombe will be delighted with your 5* recommendation.
5/5
GoogleExcellent service!! Very good comunication, regular updates. Special thx to Janet Chandler for her support. Really recommend JNP
Agent replied · 6 February 2024
Thank you for your review Dorota. We're so pleased that the teams communication and updates provided you with excellent service. Janet will be thrilled with your recommendation.
5/5
GoogleA pleasure dealing with Christina, she has been very efficient, proactive and nice to deal with. Thank you!
Agent replied · 6 February 2024
Thank you Mark, Christina will be delighted with your review.
5/5
GoogleVery happy with all aspects in my dealings with JNP They are super efficient, helpful and patient.
Agent replied · 6 February 2024
Thank you for your review Karen. We're delighted the team provided you with the 5* service all our clients deserve.
5/5
GoogleJNP are one of the best real estate agents in town. Very professional staff. Good customer experience.
Agent replied · 11 February 2025
Thank you for your review Satish. We're thrilled that the team have provided you with the 5* service all our clients deserve.
4/5
GoogleNice company, customer issue responses could be faster.
Agent replied · 6 February 2024
Thank you for your review Venkata. I’m sorry that you are not happy with the service you have received during your tenancy and understand that you have spoken to our Lettings team daily over the last week about this ongoing issue. An engineer is booked to come and resolve the issue as the parts needed have now been received. Please contact the Property Management team on 01494 358900 if you would like to discuss this further.
5/5
GoogleIn dealing with the sale of our property, I have always found Christina available to answer any questions or will call back quickly with the answers.
Agent replied · 4 June 2024
Thank you for your review John. We're delighted that Christina was able to help you sell your property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JNP Estate Agents High Wycombe
Has JNP Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: JNP Estate Agents, High Wycombe won Platinum; JNP Estate Agents, Hazlemere won Gold.
