Trusted Agent profile · High Wycombe

Connells High Wycombe reviews

4.5

★★★★★ Excellent

315 reviews across 2 platforms

1-3 Queen Victoria Road, High Wycombe, HP11 1BA, HP11 1BA

Connells's office in High Wycombe, at 1-3 Queen Victoria Road, is rated 4.5 out of 5 across 315 reviews on two platforms, including 203 Google reviews rated 4.5.

Google logo

4.5 / 5

203

Reviews on Google

This office

Trustpilot logo

112

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Connells High Wycombe hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near High Wycombe.

What do you need help with?

Reviews

Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great team!

We have had a great experience with the whole team at chancellors. The team managed to secure us a great buyer for our house. We had great communication throughout and detailed feedback from all viewings. Jordan and Kirsty have gone out their way to help us find the house of our dreams. They know their customers well and are always at the end of the phone to answer any (silly) or important questions.

Sam · 13 May 2026

Agent replied · 23 May 2026

We appreciate your positive feedback. We're happy to hear that our team secured a great buyer for your house. We're glad our communication and detailed feedback were helpful, and that we could help you find your dream home.

5/5

Google

Brilliant team. Special thanks to Emma and Ben in the sales department.

Valentina · 10 August 2026

Agent replied · 10 October 2026

Thank you for the positive feedback! We are so happy to hear that Emma and Ben provided exceptional service. It means a lot to our team. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Always have a good experience dealing…

Always have a good experience dealing with Ben. Reliable, informative, professional and gets the task completed. Whether it’s finding suitable tenants, helping with payment complications, advising on tenant complications… Ben is always positive and helpful! Thank you, so appreciated!!

Sasha · 10 September 2026

5/5

Trustpilot

An excellent estate agent!

Jay was polite and responsive to our enquiry. He was down to earth and his authentic self which we appreciated. He clearly had developed a good professional relationship with the vendors. He was very clear about the situation with this property and its owners which was helpful. He talked to us knowledgeably about the local housing market. He arrived promptly for our viewing.

Linda · 19 March 2026

5/5

Google

Great service and customer care. I enjoyed speaking with Tianne, she was excellent in explaining things also she had a very welcoming tone to her voice that made me very comfortable to open up to what I was looking for. Honestly she is a great girl🥰 …

Shamz · 7 October 2026

Agent replied · 10 October 2026

Thank you for your wonderful review! We're thrilled to hear that Tianne provided you with excellent service and made you feel comfortable. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

It was a pleasure to work with Natasha who helped me and my wife get our mortgage. She was friendly and highly knowledgeable which made the process straightforward and stress-free. I would definitely recommend Natasha to anyone looking for a mortgage.

Sai · 23 November 2025

Agent replied · 23 December 2025

Thank you for your kind words! Our goal is always to make the mortgage process as smooth and stress-free as possible. We're thrilled to hear that Natasha provided excellent service and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Natasha Morello is an outstanding Mortgage Consultant not only in her ability to understand your mortgage product needs but also you as a person and your lifestyle. We have been fortunate to work with Natasha twice for our mortgages and the service she provides is exceptional. She goes above and beyond to deliver for her clients and her friendly and supportive manner make what can be a very stressful process so much easier. I would recommend Natasha to everyone!

Ros · 27 July 2024

Agent replied · 25 October 2024

Many thanks for your fantastic 5* review and recommendation Ros. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

I would like to express my sincExceptional Professionalism and Support from Ben Medellinere…

I would like to express my sincere appreciation for the exceptional service provided by Ben Medellin at Chancellor’s Notting Hill. Ben assisted me in finding my new apartment in Notting Hill and demonstrated professionalism at every stage. He responded to all queries quickly and clearly, and he managed the communication between myself and the landlord with efficiency and tact. His manner, clarity, and reliability made the entire process smooth and efficient. I am very grateful for his excellent service.

Antonio · 29 September 2026

5/5

Trustpilot

Sagarika was incredibly helpful

Sagarika was incredibly helpful, friendly, and kept communication smooth and easy throughout the whole process. Highly recommend!

Marta · 19 May 2026

Agent replied · 23 May 2026

We appreciate your positive feedback! We are so pleased to hear our team was helpful, friendly, and kept communication smooth.

2/5

Trustpilot

The frustrating experience of dealing…

The frustrating experience of dealing with a tenant who hadn’t paid rent for 4 months and an accounting team who hadn’t chased the debt, contacted the guarantor or provided an account statement during the period. I was most frustrated when calling the area office. However, Rebecca answered my call and listened to my issues, heard my frustration and took the time to agree a course of action. Not only did she accurately outline the situation, advise what steps she would take to gather the information and committed to contacting me with updates. To be called back with an update was most refreshing and unusual having previously left more than 5 messages for a manager and not receiving a call back.

Sarah · 10 September 2026

5/5

Google

Could not recommend Natasha Morello more highly. As a first time buyer the entire process was unknown to me and very confusing. Natasha talked me through every step and was super responsive to any questions I sent via email. We ran into difficulties getting a mortgage but this was all sorted and actually a pretty smooth process in the end. Connells were also responsive and quick in getting viewing and snagging lists sorted. Overall buying is a long and tough process, but Natasha made this all manageable and for that I can not thank her or recommend her enough!

Freja · 28 May 2024

Agent replied · 25 October 2024

Many thanks Freja Brunning for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

4/5

Trustpilot

Viewing went well and was well guided…

Viewing went well and was well guided and explained. The follow-up was useful and well conducted.

Mr · 19 May 2026

Agent replied · 23 May 2026

We're so glad the viewing and follow-up were helpful. We appreciate your kind words!

5/5

Google

Natasha has been really helpful to help us evaluate our options to get mortgage. She also helps to find the best and smartest options.

Swagat · 10 March 2026

Agent replied · 10 October 2026

Thank you for your kind words! It was a pleasure assisting you in finding the perfect mortgage option. Natasha is a valuable member of our team and we are thrilled to hear that she provided you with excellent service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Jamie Woodman has been really helpful

Jamie Woodman has been really helpful, is good at clear communication and always responds quickly.

Miss · 18 May 2026

Agent replied · 23 May 2026

We're happy to hear our team provided such helpful and clear communication. Thank you for your positive feedback.

5/5

Google

Emma and team at Connells have been fantastic, I purchased a property through them and Emma was available on call/email as/when we needed to escalate in order to engage the sellers or their solicitors. Well done and hope to do business again! Best

N · 17 September 2025

Agent replied · 8 October 2025

We are thrilled to hear about your positive experience with Emma and our team at Connells! Providing exceptional service and being available for our clients is our top priority. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Dan has been brilliant

Dan has been brilliant, very accommodating very polite and a pleasure to deal with

Sarah · 15 May 2026

Agent replied · 23 May 2026

We are delighted to hear you had such a positive experience. Thank you for your kind words!

5/5

Trustpilot

Franki is great

Franki is always very quick to respond and very helpful . She does a great job and I feel I can trust her.

Rob · 13 October 2026

5/5

Trustpilot

Bethany was really engaging and had a…

Bethany was really engaging and had a great understanding of the property.

Jonathan · 16 May 2026

Agent replied · 23 May 2026

We're glad to hear our team's engagement and property understanding were helpful. Thank you for your feedback!

5/5

Google

First time using Connells, the customer service is beyond 5*. A big thankyou to Bradley who went above and beyond for me and my family. Communication, delivery and follow ups was all done in a timely manor. I would definitely recommend you reaching out to Bradley as he’s amazing and will help you through your property journey. Thanks Bradley, your a credit to the company !

Keisha · 18 October 2024

Agent replied · 25 October 2024

Thank you Keisha for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Hannah has been brilliant

Hannah has been brilliant from booking the viewing in, showing us around the property and had answers to all of our questions and help with a complex application

Consumer · 27 August 2026

5/5

Google

Natasha was great and very informative when helping me with my mortgage application. Highly recommend

Natalie · 10 April 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave a review! We are thrilled to hear that Natasha provided excellent service and guidance during your mortgage application. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Jessica was so helpful in my house…

Jessica was so helpful in my house buying process and made it go as smoothly as possible. We will 100% contact her for help in future.

Alice · 4 September 2026

5/5

Google

Selling and buying a house can be an extremely stressful time and being fully supported makes such a difference to the experience. We could not have had a better team of people than those at Connells, High Wycombe. Very special thanks to Lisa Putman; your professionalism, communication and general overall compassion and support is much appreciated. You are the very best example of excellent customer service. Sincere thanks.

Eileen · 27 July 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us your excellent comments and 5* review Eileen. Kind regards, Lucy, Customer Relations.

5/5

Google

I have been dealing with Connells in High Wycombe over two properties and I have to say that Emma and Ben have been absolutely brilliant, Ben has been so patient and knowledgeable and given really good advice to my family and I.

Tim · 10 July 2025

Agent replied · 8 September 2025

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviewsLeave Connells a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Connells High Wycombe hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near High Wycombe.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent