5/5
GoogleBest estate agents in town,i have approached many agents in high wycombe,but no one was this much helpful,and they negotiated with the property owner for me to reduce the rent as well.(flat 2,melissa court,princes gate)Thank you Ali sha
Trusted Agent profile · High Wycombe
Chiltern Hills High Wycombe reviews
★★★★★
239 reviews across 2 platforms
19 Crendon Street, High Wycombe, HP13 6LJ
Chiltern Hills's office in High Wycombe, at 19 Crendon Street, is rated 3.2 out of 5 across 239 reviews on two platforms, including 221 Google reviews rated 3.2.
Reviews
Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
Google5/5
GoogleWorked with David, he has been amazing at handling our many problems. Been a pleasure to talk to and we've felt very comfortable and safe with him. I'm very happy that we've had him to talk to with our first ever house.
5/5
GoogleLuke was really great - he helped us get everything sorted quickly and was always on hand to answer any questions we had! Would really recommend!
1/5
GoogleRandomly turning up at my bedroom door in the house. Landlord had illegal wiring and they blamed us. Gave away my security deposit to someone else and refused to give it back. Beware of any landlord they recommend, it is blatantly clear these people are crooks and are both hilariously idiotic and unequivocally rude! I was forced to break from the contract due to rats, mould, and live wiring in the house. Only when threatened with lawful action did they concede. Literally the worst group of people and the most hilarious to boot!NegativeResponsiveness, Quality, Professionalism, Value
1/5
GoogleOn viewing a property we were advised by the agent there was no requirement to put a deposit down to hold it as there no other interest while we proposed questions to the landlord. We were also told we would be advised of anyone else putting in interest in the property to make sure we did not miss it. After 2 days of back and forth and queries we have been told the house has been taken by someone else only after I called back for an update. Basic communication is seriously lacking.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleFriendly, honest, professional and all-round excellent estate agents. I would not hesitate to recommend Fidda or his colleagues to friends & family. Thanks, Khobaib Anwar
5/5
GoogleVery helpful and understanding agency - which isn't a quality readily available these days. Dealt with Ali Bilal, and he's simply Gold! Comes highly recommended!!PositiveValue
5/5
GoogleThese guys manage my property, good service competitive commission.
1/5
GoogleNo call back, They have ads that are NOT available, when you find a property the price on the ad is lower just to attract clients. I went to see a room and the price in the course of a day change from 500 to 550 and the next day after the viewing the price JUMPED to 572..... If you ask to many questions they r getting frustrated and rude .... I DON`T RECOMAND THIS AGENCYNegativeResponsiveness, Quality, Professionalism
5/5
YellGood Service!
I am quite happy with the flat I'm renting. Service from agents was quick and offered facilities. Start was a bit difficult but result very good. Staff members were always happy and to made it easy. Thanks for your help.
1/5
GoogleAvoid at all costs, they have refused to refund my son his holding fee as we were not in a position to be his guarantor!!! Absolutely disgraceful!
1/5
GoogleThey don’t deal with tenancy issues when I complain to them about there anti social tennants. They make out that I’m lying and nothing is done. Ali comes across very charming and understanding but you later realise it’s all just a facade. In this scenario they sublet or rent out to another “company” so they don't deal with the tenants. The other company, which I met is called Muz and I just get the feeling that Ali and Muz are friends (playing the good cop, bad cop role). The main thing they get their rent money 💰. Doesn’t matter how the neighbours are affected.
1/5
GoogleThey're rude even to prospective customers, could not talk to them on the phone wthout a rude woman constantly interrupting, being blunt, no pleases, thank yous, or any manners whatsoever, honestly you'd of thought I'd dragged her out the bath with the phone call with how rude she was to me, clearly no interest in customer service whatsoever. She even hung up on me when I hesitated for a moment, meaning I had to call back to finish asking questions, an operator answered when i called back and even THEY were rude and blunt. Unbelievable.
1/5
YellI DON`T RECOMAND THIS AGENCY
No call back, They have ads that are NOT available, when you find a property the price on the ad is lower just to attract clients. I went to see a room and the price in the course of a day change from 500 to 550 and the next day after the viewing the price JUMPED to 572..... If you ask to many questions they r getting frustrated and rude .... I DON`T RECOMAND THIS AGENCY
5/5
GoogleBest place based great stuff
1/5
GooglePlease avoid chiltern by all means.. they’ll frustrate you. They’ll hold onto your deposits and worst of all, their employees are ill mannered, avoid them for your peace of mind.
1/5
GoogleAVOID AVOID They are Fraud. I rented a property with chilten hills for 2 and a half year on hugenden rd. And nothing but trouble it took 6months for them and the landlord to fix the Leakey roof and redecorate the bedroom dew to damp and mould from the leakey roof and was left with out a bedroom for 6months and was paying full rent at the time they only decided to fix the leak and decorated as I was going to take them to court. Then april last year I was told by chilten hills that we had to get out of the property and my tenancy had not finish I still had 3mounths left. I told them by law they have issue us with a section 21 notice and had to give us 2 months notice as well. They are very rude people to deal with and they tried to take all our deposit from us but I took it to TDS and got a 3/4 of my money back which im happy with. 😁 My advice would be dont touch them at all AVOID THEM unless you are desperate make sure you take pictures when you move in to any of there property's and after you move out of there property's as they will try and steal you off from deposit.
5/5
GoogleRecommend for everyone.
2/5
GoogleI've been with them for a while, really helpful staff and did a lot for me, but as soon as I moved out, I tried contacting them again so I can rent another property through Chiltern Hills. However I just wasted my time... I only got one reply from Ali and the rest of my messages were ignored. I'm more than happy with another agency now. I'm glad I didn't use them!
1/5
GoogleAbsolutely terrible, would give minus stars if possible. They like to think that they can con vulnrable people, such as students that don't know what they're doing with real estate. You call them over and over to chase them up on things they said they were going to do months ago and they shout at you for not knowing who you last spoke to. Terrible people, terrible service, terrible estate agents, don't go there unless you want to get mugged off.
1/5
GoogleDO NOT USE THEM!!! Absolute nightmare of a company. They take advantage of students who are renting for the first time and do not sort any issues with the property you need them to. My girlfriend hired a solicitor and received as settlement after they tried to take basically all of the deposit for hundreds of issues which already existed. Illegal contract (stating they didn't have to hold a HMO licence for the property, despite the fact they absolutely did!), hire friends as contractors to do check in/out which make them money as they lie. They held the deposit illegally and put it into a scheme 6 months after receiving it. Shah then lost it over email with my girlfriend when she emailed him politely stating she did not agree with any of the deductions they listed and would be getting a solicitor to look into all the issues we had. They then offered a settlement as they knew how screwed they were if they got taken to court. I could go on forever with the issues faced with this company. If you are a student renting in High Wycombe, I know they have a lot of student properties but you will lose all of your money! Just go elsewhere to find a rental, it's not worth it.
5/5
GoogleBeing a student, moving into student housing can be scary and very stressful but the wonderful team at chiltern hills made it a breeze. Whenever there was an issue with the house/flat we simply rang and there was someone round to fix it within 24 hours. Being a lead tennant, I was the main correspondent between the other tenants and the company and I can honestly say they went above and beyond their job titles to make my life & job easier. At the end of my second year we had an issue with a single tenant from the house leaving and we were terrified that we would be forced to split the rent of the last room between the remaining tenants which would have been completely unrealistic. But the team at chiltern hills put us at complete ease and swiftly found us a 3 bedroom flat opposite our old house within minutes. At the end of our tenancy it was amazingly quick and easy to get our deposits back. I received a phone call from one team member and in less than an hour the money was in my account. I've had friends that have had complete nightmares with recieving their deposits back but this was effortless. I couldn't have wished to be with another estate agents whilst at uni. I'll miss the team lots and would 100% recommend them to other students and house hunters!
1/5
YellAvoid avoid
They seemed very good on intial enquiry of the property. After moving in there was problem after problem. The property was falling apart sent emails made loads of phone calls requesting repairs but this would take 3-5months to get the repairs actioned. I stayed in their property for a year and half too long and I'm glad I managed to get another property after so many problems with them. Now I am requesting for my deposit back and no-one seems to be available to speak to me about this. I have sent emails and no reply has been sent back. They seem to be avoiding any of my calls and they promise to give me a ring back but it has been two months and I still have not heard back from them. Worst agency to deal with.
1/5
GoogleDO NOT USE. Just won a court case against these people. Known to the council as being a huge issue. Need shutting down!!! I have supported a client through nearly 3 years of nightmare caused by Shah. He persuaded a vulnerable person who simply wanted to sell her house into signing legal papers that could have cost her over £200,000. The incomplete and illegal Power of Attorney she was asked to sign gave him the right to sell her house but not repay her. Her interest only mortgage was in arrears. She needed to sell quickly. Shah told her that the POA would help him sell!!! In the meantime he housed his family there, wrecked the house and only paid very sporadically. We have recently won against him in a Land Registry Tribunal as he also lodged an Option agreement with them without her knowing. This stopped her from selling. I suggest you go elsewhere.
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