Trusted Agent profile · High Wycombe

Chancellors High Wycombe reviews

4.4

★★★★★ Great

450 reviews across 2 platforms

2 Crendon Street, High Wycombe, HP13 6LW, HP13 6LW

Part of Chancellors, see every office.

Chancellors's office in High Wycombe, at 2 Crendon Street, is rated 4.4 out of 5 across 450 reviews on two platforms, including 319 Google reviews rated 4.4.

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4.4 / 5

319

Reviews on Google

This office

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131

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.

5/5

Google

A highly talented, professional and friendly team member, Joseph made the entire tenancy process stress-free. He was helpful, proactive and well versed in assisting with all my queries. Thank you Joe, I look forward to collaborating with you in the future. Well done Chancellors.PositiveResponsiveness, Professionalism

Satya · 26 October 2021

Agent replied · 25 October 2024

Thank you Satya for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Great service provided by Olivia Hesson…

Great service provided by Olivia Hesson - thanks v much indeed for your help & support

Ian · 3 September 2026

5/5

Google

I would like to thank George for really going out of the way to help find a property to rent. Amazing service by the team.

Tushar · 26 October 2023

Agent replied · 25 October 2024

Thank you for leaving us this great review Tushar , we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Henry Smith is professional and understanding. He dealt with our concern to the best of his ability and found us an apartment so quickly. Highly recommend Chancellors as they are the best in the market. Thank you.

Imran · 26 October 2022

Agent replied · 25 October 2024

Thank you for leaving us this great review Imran, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

We secured tenants immediately with the help of Joseph’s pro-active approach. The overall process has been efficient and stress-free. Both Joseph and Nathan kept me updated throughout which is always appreciated. From a Landlord’s perspective would highly recommend Chancellors letting team.PositiveResponsiveness, Quality, Professionalism, Value

Sez · 26 October 2021

Agent replied · 25 October 2024

Thank you Sez for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Working with Katie has made our renting…

Working with Katie has made our renting experience far easier

Lucy · 6 October 2026

5/5

Google

Attended an open day with Matthew a few weeks back. He was very helpful and had extensive knowledge of the property for sale and local area. Great work and thank you for your assistance throughout the process.

Kim · 23 May 2025

Agent replied · 25 July 2025

Hi Kim, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Went to see a property with Aneesa, very helpful.

Reece · 9 October 2026

5/5

Google

George was the only state agent in the market that really cared. He is efficient, accessible and very helpful . Thanks again George

Marcia · 26 October 2023

Agent replied · 25 October 2024

Thank you Marcia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I like the agent who has been dealing with me, Humeirah Janed she is extremely patient and explains most of the modern way of selling and buying as i am an elderly. I was frightened and was unsure of how to proceed forward but humeirah explained everything and even when i thought i was stumbling she explained rather than let me do it. I highly recommend her very much for this job not for me but for everyone who is searching and selling property. I am unwell with mobility problem and she goes out of her way to come and pick me up from my property to take me to houses to view, despite being so kind she is very professional.

Ngozika · 9 January 2023

Agent replied · 8 January 2025

Thank you ngozika Ebuzeme-Onyiagha for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Ollie was exceptional in talking to me and helping me with the application process. Thanks so very much, Ollie!

Joseph · 30 December 2023

Agent replied · 25 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

I had a great experience with Hannah…

I had a great experience with Hannah Rae, she was very professional and patient

Bolanle · 24 August 2026

5/5

Trustpilot

Simona-Maria Rosu customer support is second to none.

I would like to give a shout out to Simona-Maria Rosu who works in property management.

Jd · 21 June 2025

5/5

Trustpilot

Chancellor's Aylesbury - Thank You

Thank you Chancellor's Aylesbury

Bless · 21 October 2025

1/5

Google

The most abysmal service i have ever received. The incompetence and rudeness of the staff is mind blowing. No accountability for the mistakes they made, they thought it was quite normal to distress someone during their move in date, they made it seem as if it was common procedure. Had to call the landlord who I never spoken to to get them to act right, which makes you wonder if Chancellors help or hinder lettings procedures. Also it is very strange when a young estate agent (overdressed salesperson) feels the need to insult and condescend a Secondary English teacher over their proposed intelligence. I do not wish to be condescended to in this manner simply for pointing out the estate agents errors and delays. An apology would suffice or maybe offer your customer a beverage whilst you make them wait an hour on move in day with the removals van parked outside the branch. From start to finish the process has been disastrous would avoid Chancellors at all costs in future.

Mandeep · 26 October 2022

Agent replied · 25 October 2024

Hi Mandeep, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

1/5

Google

When started to rent my property I had excellent service from the high wycombe branch but as soon as it was moved to thameside property management it was shocking. I have never dealt with such a bad company. No help at all for me as the landlord, although I'm paying them , getting contractors out for things that didn't need it as they never enquired properly with the tenant. Costing me money for call out charges ect on what the already knew. No communication between anyone at Chancellors getting contacted for the same things constantly. Would never recommend them or use them again HIGHLY AVOID

Theresa · 26 October 2022

Agent replied · 25 October 2024

Hi Theresa, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Trustpilot

The service was good.

Customer · 12 October 2026

5/5

Google

Delighted with the assistance I’ve received from Chancellors. A big thank you to James and the team, I would highly recommend

Karl · 19 March 2025

5/5

Google

We are incredibly grateful to Chancellors for all their help with securing our property. We are especially thankful to George who has been extremely accommodating and always available on the other side of the phone. He has made the process as stress free as possible and his support has been especially valued due to us living so far away. Thank you for all your help!

Curtis · 30 November 2023

Agent replied · 25 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

5/5

Google

Thank you Faith for your warm welcome when viewing a property.

Harleigh · 29 March 2024

Agent replied · 25 October 2024

Thank you Harleigh for giving our High Wycombe branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

I have tried to sell my property through chancellors few years ago and was disappointed at the time & decided not to knock their doors. After seeing their recent success in selling properties in the area and having a very disappointing experience with 2 other agencies, I invited Chancellors to carry out a Market Appraisal and it was Ian Springell who introduced and convinced how Chancellors team have changed and improved recently and he was spot on and the turnaround time was amazing. Ian and team were extremely efficient in expediting the sale of my property swiftly and seamlessly. The team at chancellors were extremely helpful throughout the whole process from the advertisements to the viewings, open house and to the final sale. I have had feedback on viewings at every stage in the process and they have been very flexible, friendly and approachable. Once I agreed on the contract, it went pretty swift and smooth and I didn't have to worry about anything or give them a call even to find the status. I can't thank  Stephanie Furness enough. She showed high level of commitment and enthusiasm in selling the property and keeping my spirits up advising me at every stage of the process until and even after the  property was sold. Overall I received a service that was beyond satisfactory from  the Chancellors team and I would highly recommend them. At the same time she also ensured the purchaser was well taken care of and all was fair.I also would like to Thank Ian Springell for introducing me to this excellent team and the rest of the team including Karen Taylor & Hannah Morgan who kept me in loop at every stage they were involved in. Thanks again Stephanie for the high professionalism and working tirelessly to ensure the transaction went smoothly and successfully. Chancellors is now a credit to the Estate Agency Sector, an Agency that works and tick every box!

Rauf · 27 October 2017

1/5

Trustpilot

Appalling

Our experience with Chancellors has been profoundly disappointing, defined by a failure to uphold basic professional standards, contractual consistency, or duty of care.

Pablo · 23 May 2026

5/5

Trustpilot

Good service

Good service. Thank you for arranging my tenancy.Katie Adams,I appreciate your help, responsiveness, and professionalism. Thanks for making the process smooth and stress-free.

SPNP · 22 May 2026

1/5

Google

Avoid this estate agency as they are not professional. I was let down by their agent regarding viewing a property. Apparently she said we held our number when we call a client (no caller ID). Hence, you wonder how to communicate with them when the office does not reply and the agent they use a private number. Therefore, figure out how to communicate with them!!!

Hakim · 26 October 2023

Agent replied · 25 October 2024

Thank you for reaching out to us Hakim, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you

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