Trusted Agent profile · High Wycombe

Chancellors High Wycombe reviews

4.4

★★★★★ Great

456 reviews across 2 platforms

2 Crendon Street, High Wycombe, HP13 6LW, HP13 6LW

Part of Chancellors, see every office.

Chancellors's office in High Wycombe, at 2 Crendon Street, is rated 4.4 out of 5 across 456 reviews on two platforms, including 319 Google reviews rated 4.4.

Google logo

4.4 / 5

319

Reviews on Google

This office

Trustpilot logo

137

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ayesha,

Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties

John · 5 October 2026

5/5

Trustpilot

craig showed us around a beautiful…

craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice

Laura · 18 May 2026

Agent replied · 23 May 2026

We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.

5/5

Trustpilot

We were shown round by a helpful a nd…

We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.

Clifford · 9 October 2026

5/5

Google

I am just in the process of renting a flat with chancellors. Henry Smith has been extremely helpful and accommodating throughout this process. I couldn’t have asked for a better agent and agency to help me through this journey.

Emily · 26 October 2023

Agent replied · 25 October 2024

Thank you Emily for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I was helped by Ollie who seems to be down to earth and approachable. He was proactive and sent me emails with new properties and called me to check in on progress of my search.

Shafiq · 9 January 2024

Agent replied · 8 January 2025

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

4/5

Trustpilot

It’s been three years with…

It’s been three years with Chancellor’s, and Franki from the property management team has always been on hand to help whenever we’ve had any issues. She consistently follows up and works back and fort.

Tayser · 21 November 2025

Agent replied · 22 November 2025

Thank you Tayser for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

5/5

Google

Jordan is very helpful and friendly, keeping us updated with potential properties and knowledgable during viewings

Rowena · 6 December 2024

Agent replied · 9 December 2024

Thank you Rowena for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Nicola was so lovely with the viewing, she showed us a beautiful flat and kept me updated the entire way through! She was extremely helpful during the process. :)

Nicola · 28 April 2024

Agent replied · 25 October 2024

Thank you Nicola for giving our High Wycombe branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

1/5

Trustpilot

Rubbish company

Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.

Drinkwater · 19 September 2026

5/5

Google

Very positive experience in buying our first house, Douglas has been very helpful from very start, communication, response has been quick and honest. Very co-operative and positive person has been dealing with us very professionally and kept us updated during the whole process, really liked the way he has been dealing with our queries, and responding with answers so quick. Hope we will be getting over the line within timeframe as Chancellors have made this process so easy and quick for us.PositiveResponsiveness, Quality, Professionalism

Ahmed · 26 October 2022

5/5

Google

Just purchased a property through Chancellors, found the experience to be very smooth. Dealt with Senior Sales Negotiator Phoebe McCairns, who was professional and knowledgeable about the area and property. Would definitely recommend the Chancellor’s Team.

Mark · 26 October 2023

Agent replied · 25 October 2024

Thank you Mark for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Jordan provided an excellent service. Arrived to viewings promptly and had all the information that we requested. Jordan is a real asset to Chancellors and he has helped me with my recent purchase

Liam · 30 December 2023

Agent replied · 25 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Where business and humanity meet

We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.

Karim · 1 September 2026

5/5

Google

No complaints. James and George were very helpful throughout the process and were incredibly polite. I would highly recommend them.

James · 26 August 2024

Agent replied · 25 October 2024

Hi James, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Google

Unprofessional outfit and still awaiting outcome of our complaint over a month later. We had agreed a Rent Refund for a specific period, amount etc. in advance of moving out. Based on all of this, we agreed to move out of the property early so they could get the new tenants in sooner, and now they are not delivering on the agreement. They've been given countless opportunities, a more than satisfactory amount of time to process this and they still fail to deliver on the agreement and promise. Misleading agent, that has cost us money and will ignore your emails/calls when it is time for them to actually deliver on their promise. Will be taking further action, would definitely not recommend.

Jagdeep · 30 December 2023

Agent replied · 25 October 2024

Hi Jagdeep, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Trustpilot

Staff in high regard !

I came to regard Ethan as a trusted friend !

JOHN · 13 May 2026

Agent replied · 23 May 2026

We appreciate your kind words. We are glad you enjoyed your experience.

5/5

Trustpilot

Jessica gave us a brilliant viewing

Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.

Meggie · 13 September 2026

5/5

Trustpilot

New Tenancy

Ben, maintained contact and updated me all along the process to administer a new tenancy despite some stumbling blocks along the way which he assisted me with at all times.

Sanjiv · 21 November 2025

Agent replied · 22 November 2025

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

Dont bother with the Thame office. They dont care for customer service and are rude!

Andy · 27 March 2026

Agent replied · 17 April 2026

Hello Andy, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Chancellors - High Wycombe Estate Agents branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

5/5

Trustpilot

Excellent communicator

We deal with Frankie Deacon who is an excellent communicator which ensures good relations between landlord and tenant.

Dear · 13 October 2026

5/5

Google

Very please with the service. In particular dealt with Jordan Saxby who was professional and very polite. He was very supportive and flexible in arranging viewings which overall saved us time.

Usama · 30 November 2023

Agent replied · 25 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Very impressed

We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.

John · 25 September 2026

2/5

Trustpilot

We have previously had good experiences…

We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.

Miss · 28 August 2026

5/5

Google

Whilst relocating over 100 miles away from my home, George (Tubb) has been the most helpful, accommodating and amazing person during the rental process. Anything I have needed or questions I have had he has been there and has kept the process running as smoothly as physically possible for me and my partner. Could not recommend him or his team enough!

Hannah · 25 September 2024

Agent replied · 25 October 2024

Dear Hannah Miller189, Thank you for leaving us such a fantastic review! We are thrilled to hear that George and our team provided you with exceptional service during your relocation process. We understand that finding the right rental property can be challenging, especially when moving long distances. That's why we strive to provide our clients with professional and personalised assistance every step of the way. We're so glad that George was able to make the process as smooth as possible for you and your partner. Your recommendation means a lot to us, and we hope to continue providing you with the highest level of service in the future! Best regards, Chancellors - High Wycombe Estate Agents.

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