Every review we hold for the Glossop office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotStill waiting for my deposit back after…
Still waiting for my deposit back after 5 month ! Now saying landlord disputing it.. also waiting on calls back from phill in the office is a joke! Told constantly he’s not there or will call back to never hear from him!
Mandy · 11 February 2026
Agent replied · 22 February 2026
We apologise for the deposit return delay and any communication issues. We take your concerns seriously and will look into this, please let us know which branch this was with.
Regards,
Reeds Rains
★★★★★ 5/5
GoogleThrought the process Yvonne and Abi were professional, informative and totally supportive given the circumstances being the sale of my late dads house.
They were always on hand to ask questions and provided updates as soon as they had them.
I always felt they were there if I needed them and they certainly eased the stress and burden of the sale.
A huge thank you to both.
Lee · 11 November 2022
Agent replied · 10 November 2024
Thanks for your comments. Glad to hear you felt that we did a good job in difficult circumstances for you. All the best for the future.
★★★★★ 5/5
GoogleOf all the moves arranged for family and friends this last move assisted by Carolyne at Reeds- Rains Glossop was the easiest. Carolyne was most helpful offering expert advice when required.
I dare say if Carolyne had not been available to complete all the necessary paperwork the move would not have been possible.
So many thanks.
Peter · 10 October 2023
Agent replied · 10 November 2024
Thanks for your lovely review. Carolyne was all too happy to help. Enjoy your new home.
★★★★★ 1/5
TrustpilotDeposit not returned
Moved out of a property over 2 weeks ago, no deposit returned even though full return was authorised by the landlord. No communication from the office, no one replies to emails honestly shocking from all departments. We have even been chased for rent that is not due. Our deposit seems to have disappeared into thin air and no one will get in contact with us from Reeds Rains Didsbury, we are horrified at the whole process with them. We received an email to say our deposit was no longer being protected over a week ago, but it has not been returned to us since it was sent, so where is it? DO NOT USE THIS LETTING AGENTS
Holly · 15 December 2025
★★★★★ 5/5
TrustpilotResponded quickly to request for…
Responded quickly to request for information on property and good communication during placing offer.
MK · 27 August 2026
Agent replied · 22 September 2026
We're so glad we could provide quick responses and clear communication throughout your offer process. Thank you for sharing your positive experience!
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service , great staff, pleasure to do business with , highly recommend.
Albert · 25 August 2026
Agent replied · 22 September 2026
We are so happy to hear you had such a positive experience with our customer service and staff. We truly appreciate your kind words and recommendation!
Regards,
Reeds Rains
★★★★★ 5/5
GoogleFrom the viewing all the way through to picking up the keys, we had a good experience with Reeds Rains. Carloyne was lovely, kept us informed and went out of her way to sort the details out over the christmas period which was massively appreciated.
Answered all of our queries quickly and picked up the phone when they needed things from us. Very happy to have picked this agency to rent through.PositiveQuality, Professionalism
Elliot · 11 November 2021
Agent replied · 10 November 2024
Thanks for your review. We're glad you had a great experience dealing with Carolyne and the team. Hope you are enjoying your new home. All the best. Team Reeds Rains Glossop
★★★★★ 5/5
TrustpilotVery responsive
Very responsive, clear and well organised appointments for viewings.
Ms · 21 September 2026
Agent replied · 10 October 2026
We're truly happy to hear that our viewing appointments were clear, well-organized, and responsive to your needs. We appreciate your positive feedback.
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotThank you all for all your hard work…
Thank you all for all your hard work you are an amazing team
Sharon · 26 August 2026
Agent replied · 22 September 2026
We are so happy to hear such kind words about our team's hard work. Thank you for your wonderful feedback!
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotFantastic communication
Excellent from start to finish and great to work with.
Katy · 14 September 2026
Agent replied · 10 October 2026
We're so glad to hear you had such a positive experience working with us from beginning to end. Thank you for your wonderful feedback!
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotGreat service from the Clevedon Branch
Everything was explained in good detail about the service we'd get, fees, marketing and more before we signed a contract.
Fran · 5 March 2026
★★★★★ 5/5
TrustpilotKeep up the good work
They know their job and are reasonably priced
Ray · 21 September 2026
Agent replied · 10 October 2026
We're happy to hear that our team's expertise and pricing met your expectations. We appreciate your kind words.
Regards,
Reeds Rains
★★★★★ 1/5
TrustpilotIf you are heartless and want your ex…
If you are heartless and want your ex out of a house SHE has paid for as SHE was the only one working and dont care if she becomes homeless these are the heartless people to use .not only will the sell the house from underneath her but also make her HOMELESS then when it does sell they will harass and harass her even though she has a month to leave they will make sure you are so uncomfortable in a house you have lived in for 25 years they dont care if you are on the strèets belongs they get their ££££and the staff are just as heartless
Lorna · 18 November 2025
★★★★★ 5/5
TrustpilotExcellent support and service
Excellent support and service, would strongly recommend
Sonia · 24 September 2026
Agent replied · 10 October 2026
We are so happy to hear you had such a positive experience with our support and service. We truly appreciate your recommendation.
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotOutstanding service from Katie!
I cannot praise Katie Davis- Smith highly enough. From start to finish she was absolutely amazing, professional, approachable, and always there to answer any questions or concerns we had. She kept us informed every step of the way and made what could have been a very stressful process so much easier to manage.
Ruby · 9 September 2025
Agent replied · 22 September 2025
We're happy to hear that the support provided was so helpful. It's wonderful to know the process was easier to manage because of the guidance you received. Thank you for your positive feedback!
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotI have both bought and sold through…
I have both bought and sold through Reads Rain Colne. Delena and Fiona were excellent in the communication department. Extremely friendly with it as well. Would recommend.
Steve · 14 December 2025
★★★★★ 5/5
TrustpilotGreat outcome
Everyone gave useful information and kept us fully informed at all times, always friendly and helpful and encouraged us to ring if we needed any information really can’t thank all enough for a great outcome
New · 1 October 2026
★★★★★ 5/5
TrustpilotAlways keep me updated
Mr/Mrs · 21 September 2026
Agent replied · 10 October 2026
We're glad to hear that we consistently keep you informed. We appreciate your positive feedback!
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotExcellent rapport with Lewis wonderful…
Excellent rapport with Lewis wonderful service
Alex · 8 September 2026
Agent replied · 22 September 2026
We're so glad you had a wonderful experience with our service. Your positive feedback means a lot to us!
Regards,
Reeds Rains
★★★★★ 5/5
TrustpilotBy being cared for by a great crew at…
By being cared for by a great crew at Reed Rains staff always cheerful friendly and helpful guiding us through the maze of selling our house. Would totally recommend them everyone.
M · 9 March 2026
Agent replied · 20 March 2026
Thank you for this lovely review!
★★★★★ 5/5
TrustpilotMartin was so professional & keep me…
Martin was so professional & keep me updated thru viewing would really recommend this company
David · 8 March 2026
★★★★★ 5/5
GoogleCant speak highly enough about ReedsRains Glossop and in particular Abi who was fantastic. Abi was patient, helpful and professional throughout. Abi made the whole process move on a lot faster with her proactive attitude and willingness to get things done.! Thank you Abi and the team for making our move a lot less stressful. Highly recommend this estate agents.
Matthew · 10 October 2022
Agent replied · 10 November 2024
Hi. Many thanks for your review. Abi was super happy to help.
★★★★★ 5/5
GoogleCaroline Weston has taken over the management of our rental properties. We have found her to be a through professional in the location of suitable new tenants and the associated administration required. Always willing to take our calls and provide advise when called upon. We have formed a good working relationship and long may it continue. Many Thanks Lynn
Lynn · 11 November 2022
Agent replied · 10 November 2024
Hi. Thanks for your review and continued trust in us to deal with your properties.
★★★★★ 5/5
GoogleRenting a property is not quick or straightforward these days. Reeds Rains Glossop offices guided us through the long process and kept us informed at all stages until finally handing over the keys along with a moving in gift box. Special thanks to Carolyn and Abi for making this as painless as possible and always with a smile.
John · 11 November 2022
Agent replied · 10 November 2024
Hi John. Thanks for the review and positive feedback. It was a pleasure helping arrange the move. Thanks
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