Trusted Agent profile · Glossop
★★★★★
325 reviews across 3 platforms
46-48 High St West, Glossop, SK13 8BH, SK13 8BH
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Glossop, at 46-48 High St West, is rated 4.5 out of 5 across 325 reviews on three platforms, including 170 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Reeds Rains Glossop hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glossop.
Every review we hold for the Glossop office, from every platform, shown as written. First names only.
5/5
GoogleCaroline Weston has taken over the management of our rental properties. We have found her to be a through professional in the location of suitable new tenants and the associated administration required. Always willing to take our calls and provide advise when called upon. We have formed a good working relationship and long may it continue. Many Thanks Lynn
Hi. Thanks for your review and continued trust in us to deal with your properties.
5/5
TrustpilotBy being cared for by a great crew at…
By being cared for by a great crew at Reed Rains staff always cheerful friendly and helpful guiding us through the maze of selling our house. Would totally recommend them everyone.
Thank you for this lovely review!
5/5
TrustpilotMartin was so professional & keep me…
Martin was so professional & keep me updated thru viewing would really recommend this company
5/5
GoogleRenting a property is not quick or straightforward these days. Reeds Rains Glossop offices guided us through the long process and kept us informed at all stages until finally handing over the keys along with a moving in gift box. Special thanks to Carolyn and Abi for making this as painless as possible and always with a smile.
Hi John. Thanks for the review and positive feedback. It was a pleasure helping arrange the move. Thanks
5/5
TrustpilotI like R&R as the sale process was…
I like R&R as the sale process was smooth and went well. Most importantly, they are incredibly good to mange everything from first visit of the property to sell it off!
2/5
TrustpilotDiscriminate against the elderly
Well it was shocking from the start and got worse quickly. Agent turned up late, didn’t know where the property was, I found the right door. Did know how much per month so that was a surprise but I did know that. Despite that I put in an offer to rent as require a place to live due to a severe fire in my apartment which my elderly mum was lucky to escape and the place was close to my flat. Going through the process the agent apologised as she put the property was available on the ad however she said it should’ve been the 29th Sept, so had to push for the 22nd as a move in date. Now it’s looking heavily unlikely as the Right to Rent doesn’t cater for what the retired and elderly have documentation wise and the agents (Aky) stick to this even though there’s exceptional circumstances as documentation was lost in the fire and homeless. In these cases this needs to be questioned and fed back to management. No wonder homelessness is on the rise. Absolutely shocking customer service all round and now we have nowhere to live because we chose the wrong place.
1/5
TrustpilotNever again…
I’m now on the other side of this experience and finally in a safe, stable home, and I feel able to speak about just how shocking my 3 month experience renting through Reeds Rains Morley truly was.
We’re very sorry to read about the issues you’ve described. I have sent this feedback to the branch and senior management of that branch. Kind regards
5/5
GoogleRecently brought my first house through Reeds Rains and they were great. Kept me up to date throughout the process and overall very professional. I spoke with a number of the staff in the office all of whom were very polite, knowledgeable and helpful and I would happily use them in the future if I can ever face moving again. Thanks Team :)PositiveResponsiveness, Professionalism
Ha Ha. Buying your first home can certainly be stressful/daunting. Glad we could do our bit to make it as good an experience as possible. You know where we are if you need anything.
5/5
GoogleI'd like to say a huge thank you to Yvonne for being so amazing with the purchase I'm currently undertaking. From the first communication she was super friendly, professional and helpful. I wish all other estate agents could be so good.Thank you so much Yvonne!
Hi. Great to see such positive feedback. Thanks for taking the time to send over.
5/5
GoogleThe guys at Reeds Rains worked so hard on my behalf to make this move as quick and smooth as possible. Massive shout out to Evonne who is the most down to earth person in the world! Putting me at ease through every little thing I had a question for. Thank you so much! X
Thanks for trusting us to sell your home and taking the time to write us a review. Also good luck with your future competitions!
5/5
GoogleWe have been dealing with a superstar called Laura at this estate agent. She has been absolutely fantastic throughout our purchase journey, really helping us close down queries with the vendors. Outstanding service, highly recommend if you are looking for a pro-active agent.
Such a fantastic review and certainly put a smile on Laura's face. Thanks for taking the time to post.
5/5
GoogleReeds Rains were excellent throughout the sale of my house. Abi was amazing throughout, a pleasure to deal with and always on hand to help out with anything that came up. Having dealt with many agents in Glossop, Reeds Rains easily stand out and I will definitely use their services again in the future.
Thanks for the brilliant feedback. As you say be sure to get in touch if you need anything else and feel free to pass our details to any family and friends considering selling or buying a property. Thank you
5/5
TrustpilotI listed my property with Reeds Rains…
I listed my property with Reeds Rains as I have used them before and find their service second to none Angie and Eve are extremely professional and know the market and their buyers. They knew what buyers they had for my home and in ten days had several offers and sold my property absolutely fantastic work I highly recommend them.
5/5
GoogleExcellent service from Reeds Rains. Yvonne, Carolyn and Abi were always positive, professional, knowledgable and friendly whenever we communicated. Thank you ladies. I would highly recommend Reeds Rains to others based on my own experience. Deserving of a 5 star review.
Thanks for your 5 star review and recommendation. Whilst the sale had a few challenges in the time it took we're glad we got to a satisfactory conclusion.
5/5
GoogleCarolyne of Reeds Rains Glossop has provided a very friendly, obliging, honest, reliable and efficient service throughout my dealings with the firm. Everyone in the office is good, but Carolyne is willing to go the extra mile to help a customer.
Hi Mike. Thanks for the positive feedback and get in touch if you need anything else
1/5
TrustpilotVery poor experience with Reeds Rains…
Very poor experience with Reeds Rains Stockton-on-Tees. We travelled over 3.5 hours for a confirmed viewing, but the agent arrived late and the tenant refused access, clearly showing the viewing had not been properly arranged. We waited for hours with no communication or callback from the branch despite being promised one. A completely wasted 7-hour round trip, loss of earnings, and very unprofessional service. Would not recommend.
5/5
GoogleI'd like to thank Carolyne for helping me to find a home for me and my daughter, worked so efficiently, constantly kept me updated, she worked hard to get us in our new home quick and I can't thank her enough for it, a lovely woman and a lovely comoany.
Thanks for the great feedback. Carolyne will be so pleased to read this.
5/5
GoogleDelighted with the work carried out by Reeds Rains Glossop, both the ladies I dealt with were fantastic and very helpful. From start to finish I found them responsive, kept us up to date with any developments and even got involved when the Conveyancing Solicitor was letting us down at times. Huge thanks to Reeds Rains Glossop.PositiveProfessionalism
Hi. Thanks for the review. We are delighted we managed to get your property sold, I think it is possibly one of my favorite homes I have ever sold! I hope you enjoy your new home.
5/5
TrustpilotSold my house with reeds rains i’ve had…good experience
Sold my house with reeds rains i’ve had a bad experience with Reeds Rains in the past so was sceptical about using them again until I met Mel, the manager very professional and warm person when my sale fell through she personally took charge and got us back on track with another buyer we lost no time and soon had a sale
5/5
GoogleMoving went great and was very easy, the staff at the Glossop branch were very helpful, especially Carolyne.
Thanks for the review. We hope you enjoy your new home.
5/5
TrustpilotEveryone at Reeds Rain’s is so helpful
Everyone at Reeds Rain’s is so helpful, they all go above and beyond. Communication is excellent and very professional.
Thank you for your kind review, all the best from Team Chapel House 💙
5/5
TrustpilotJust recently signed up with Reeds…
Just recently signed up with Reeds Rains and so far so good. Very friendly and helpful with selling process
Thank you for the lovely review Shirley!
5/5
GoogleLaura helped ourselves consistently throughout our buying journey, keeping ourselves updated and helping move along all parties, if we ever decide to sell we'll make sure to use Reeds Rains Glossop
Hi. Thank you for taking the time to write a review. Very much appreciated and we hope you enjoy your new home.
5/5
GoogleMany thanks to Abi and Yvonne for their patient and professional help in my house purchase
Thank you for your review and kind words. We hope you are enjoying your new home. Regards Reeds Rains Glossop team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Reeds Rains Glossop hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glossop.
