5/5
TrustpilotGreat Service!
Steph and the team at Gascoigne Halman were fantastic. They were friendly, pro-active, and helpful in getting us into our new home.
Trusted Agent profile · High Peak
Gascoigne Halman Glossop reviews in High Peak
★★★★★
215 reviews across 3 platforms
26 High Street, Glossop, SK13 8BH, High Peak, SK13 8BH
Gascoigne Halman's office in High Peak, at 26 High Street, is rated 4.0 out of 5 across 215 reviews on three platforms, including 91 Google reviews rated 4.9.
91
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
113
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the High Peak office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude
5/5
GoogleI wish to say thankyou to all the staff who dealt with the sale of our deceased parent's home. From the start they were professional and understanding and were supportive throughout the whole process . I wouldn't hesitate in recommending them in the future.
5/5
GoogleWe’ve had a consistently positive experience with Gascoigne Halman in Glossop. They managed the rental of our property for several years with professionalism and efficiency, and recently handled the sale with the same high standard of service. The team were helpful, communicative, and made the whole process straightforward. Highly recommended.
5/5
GoogleOur sale has just completed and highly recommend Gasgoine Halman Glossop. They were excellent, Chloe was always there at the end of the phone to help when needed. They did the viewings and were all very professional and returned feedback from the viewers. Thanks Chloe for all your hard work
5/5
TrustpilotThank you to Angela and the team at the…
Thank you to Angela and the team at the Macclesfield office for their advice and expertise and professionalism in helping in my recent property purchase.You provided an excellent and stress free service .Thank you
1/5
TrustpilotI wish I could give this letting agency…
I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk.I feel the landlord/letting agency seem more interested in taking your money than providing a habitable living space. They’ve shown nothing but negligence and disregard for their tenants.
5/5
GoogleHuge thanks to Chloe Bell! Made our rental process very easy and efficient with answering every question that we've had and was always ready to help. Really appreciate it!
3/5
TrustpilotDepends on what you want
Very good when dealing with renting out a property. Great, fast communications, friendly service. However, managing the property is below par. I have to chase up things and still waiting for a contractor re heating in the freezing temperatures.
5/5
TrustpilotHighly recommend, especially Dominic
We were delighted with Gascoigne Halman’s service, when buying a property through them. They always went over and above. In fact I think our purchase might have fallen through but they kept it all on the rails. We will sell our house with them if we ever move. Dominic is fantastic. He always knew everything about the chain, and did loads to keep it all moving forward.
1/5
Trustpilotvery poor customer service
Very disappointed with customer service. Found the staff to be really unhelpful. As a cash buyer had been keen to purchase a property for my daughter and disappointed to learn the property we had secured was taken off the market. Tried to found out why and if there were any other similar properties available through the branch and got absoutley no help from them. Sent a polite message to the manager with honest feedback and requested that he give me a quick call to discuss - 2 weeks later and havent heard back from him. Will now never use Gasgoigne Halman again and recomend other agents who have a little more time and respect for their customers
Agent replied · 22 October 2024
Dear Mr Evans,We are very sorry to hear of your dissatisfaction. Please can you email me with a little more information and to which branch this relates to and I will look into this further for you. james.coppock@gascoignehalman.co.uk Kind RegardsJames Coppock
1/5
TrustpilotVery Poor Customer Service!
the lettings division are very poor, they are very quick at taking your money, but when something goes wrong they take an eterinty to return or respond to emails or telephone calls. Once you have vacated you cant get your secured dposit back, again the communication process and customer service is no existant.
5/5
TrustpilotHighly recommended
We recently sold and bought our new home through Gascoigne Halman in Macclesfield. From valuation to completion the service & support has been excellent. Gascoigne Halman not only found us fantastic buyers but found our dream home and we couldn’t be happier! The whole team provided a great service with a particular shout out and thank you to the Manager, Matt for his communication and support throughout to drive our sale and purchase forward.
5/5
TrustpilotGascoigne Halman Macclesfield Office
We recently sold our property through Gascoigne Halman Macclesfield office and are now renting from them. We have been pleased with the professional service they offer, all the staff have been pleasant and helpful. Thanks to all the Team and special thanks to Adam and Lisa.
5/5
GoogleProfessional experience from all staff members. Many questions asked of process before and during and staff very helpful and patient with answers. Thank you to you all.
5/5
TrustpilotExcellent professional service
Excellent professional service and communication from going on the market to completion 8 weeks later.With special thanks to James Coppock, Dominic Morgan, Lucy Kershaw and Markus Jolleys. Alison Addy
Agent replied · 22 October 2024
Thanks for the review Alison.
5/5
GoogleKaren and all of that staff at Glossop Gascoigne Halman where so helpful and professional thought out the whole process of my purchase. Really great team
1/5
TrustpilotTerrible experience with this company
Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us £2,500 of the deposit and the landlord £100 after he tried to claim for £4500! Would never use this company again, avoid!
5/5
GoogleMy experience with Gascoigne Halman was almost perfect, and no doubt due to the staff they employ. The landlord of my previous apartment was attempting to bully me into signing and back-dating a barely legal contract by refusing to give Gascoigne Halman a reference for me until I signed it. Regan at Gascoigne Halman advised me all throughout the situation and was incredibly helpful in getting a reference from the agents that I initially starting my tenancy through. Regan really went the extra mile for my girlfriend and I and we could not be more grateful.
1/5
GoogleThe Glossop branch will ignore your communication once they have you sign a tenancy agreement. Make sure when you move in you note every tiny fault because they will do a checkout report with extra faults from the check in report. My bins on moving in were full of metal yet they commented on a piece of small cardboard stuck to the bottom of one. I had no electricity for 4 days moving in. They didn't care. Awful and ignorant.
5/5
GoogleThe team in the Glossop site were great, they really looked after me during a turbulent process with the sale of my house. Chloe especially couldn't have done any more for us to support and also Karen was a pleasure to deal with.
4/5
TrustpilotGreat staff
I sold my property through Gascoigne Halman in Frodsham. The girls in the office were extremely helpful, helped me to understand what was happening and I sold my property within 2 weeks. I can’t thank them enough
5/5
TrustpilotI dealt with the wilmslow office
I dealt with the wilmslow office. James and the team were always available to help me out. Very pleasant experience and highly recommended.
Agent replied · 22 October 2024
Many Thanks for the review. It was a pleasure to help
5/5
GoogleThanks Chloe for all your help for our recent move!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
