Every review we hold for the High Peak office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe recently sold our house through…
We recently sold our house through Gascoigne Halman in Glossop. We couldn't be happier with the service we received from the whole team. Everyone was friendly, professional and always willing to help. A special thank you to Chloe who was very efficient and supportive throughout the process. We would highly recommend this estate agent to anyone looking to sell their home.
Richard · 13 July 2026
★★★★★ 5/5
GoogleIt isn't common to find such a wonderful group of people all working under one roof, but the team at Gascoigne make you feel like you are in safe hands. Every phone call taken quickly, every question answered expertly and with confidence and every anxiety washed away with humour and kindness. If trust in a team is determined by returning clients, then having the GH in Glossop sell our last 3 homes swiftly and professionally should instil confidence in future buyers to pick these guys. Glossop is full of capable estate agents but GH is a cut above- thank you Chloe, John, Jordan and Karen- we will miss you!
S · 15 January 2026
★★★★★ 5/5
GoogleWe used Gascoigne Halman to buy a house in Glossop in December 2025 and they were great. We mainly dealt with Karen Armstrong and she was super patient, knowledgable, kind, responsive and helpful. Moving house is stressful and i had other personal things going on, but Karen was super reassuring and really patient throughout, i really trusted her and Gascoigne Halman throughout the sale and would highly recommend them to anyone looking to move in the Glossop area.
Ronnie · 16 January 2026
★★★★★ 5/5
GoogleI’ve just bought a house and Gascoigne Halman was the estate agent dealing with our purchase.
Our experience with them from start to finish has been excellent. Karen is an absolute legend. So personable and lovely! The communication was brilliant throughout the whole process. They always picked up the phone and returned calls, which is not my experience with all estate agents!
They chased regularly but this never felt pushy, just that they wanted to keep the process moving, which we really appreciated and I’d imagine the seller must have too.
To say you can’t really pick the estate you’re buying from, we really got lucky because they were fantastic and should we ever need to sell again (and it won’t be for a while because we love our new house!) it would be Gascoigne Halman without question.
Alice · 23 December 2025
★★★★★ 5/5
GoogleWe recently purchased our new home, and Karen was the estate agent handling the transaction. From start to finish, she was absolutely exceptional. Her professionalism, warmth, and genuine commitment to helping us navigate the buying process made all the difference.
Karen was consistently proactive, keeping us updated at every stage and always taking the time to explain things clearly. No question was ever too small, and her calm, reassuring approach made what could have been a stressful experience feel smooth and straightforward. She was incredibly responsive, often going above and beyond to ensure everything stayed on track.
10/10.
Andrew · 23 December 2025
★★★★★ 5/5
GoogleWe recently bought our first home through Gascoigne Halman, and the whole experience was incredible thanks to Karen and the team. As first-time buyers, we honestly didn’t know where to start, but they explained every step so clearly and made the process feel straightforward and stress-free.
Karen was always available to answer our (many!) questions and nothing was ever too much trouble. She made us feel genuinely cared for, not just like another customer, and really gave us that personal touch from the very first viewing right through to completion.
A special mention also to Danielle, our mortgage broker, who was just as supportive and approachable. Both of them went above and beyond for us, whether it was chasing solicitors, setting out clear deadlines, or just keeping us reassured when things felt overwhelming.
We felt like part of the Gascoigne family, and we’re so grateful for how smooth and enjoyable they made what could have been a stressful process. We’d 100% recommend Gascoigne Halman (and especially Karen and Danielle) to anyone buying or selling a home.
Dec · 2 October 2025
★★★★★ 1/5
TrustpilotTerrible communication
I would try to steer clear of this company if possible. We have rented a property through this agency and it has been a nightmare. Communication is horrendous, you cannot get hold of anyone at all. We even went into the branch about our queries and still were told that no one was available and someone would contact us (which they didn’t). The property was not ready for us to move into on the agreed date and we were not told about this until we chased and chased about needing more info on moving in.
CE · 17 August 2026
★★★★★ 5/5
GoogleI had a fantastic experience with the team here during both the sale of my old home and the purchase of my new one.
John, the branch manager, was brilliant from start to finish. Professional, approachable, and always willing to help, with the ability to market my house so well it sold a day after advertising!
Karen managed both the sale and purchase and was absolutely superb. Her communication was excellent, and she kept everything moving smoothly, making the process so much easier to navigate. Chloe was also friendly, helpful, and always quick to assist with any queries.
Everyone I dealt with was genuinely kind, knowledgeable, and supportive. I wouldn’t hesitate to recommend them to anyone looking to buy or sell. Thank you all so much for making a stressful process feel much more manageable!
Gemma · 8 June 2025
★★★★★ 1/5
TrustpilotAbsolutely terrible experience with…
Absolutely terrible experience with this letting agent. After the landlord withdrew an agreed offer, we were left out of pocket and still have not had our deposit returned. Communication has been poor throughout, with constant delays and little accountability. We felt completely unsupported and ignored when trying to resolve the issue fairly. I would strongly advise others to be very cautious before dealing with this agency. They tried to make us send them thousands of pounds with no contract given then last minute withdrew the offer and are refusing to give the deposit back. Absolutely dreadful agency.
Nadia · 7 May 2026
★★★★★ 5/5
TrustpilotExcellent throughout
Absolutely excellent from start to finish of the house sale - one local agent kept phoning to see if we 'had come to a decision to market the property' which lost them any business, whereas GH did the visit to see the place and then said they'd leave us alone and it was up to us to give it the go-ahead or not. No pestering - excellent. Once we gave them the thumbs-up we had a string of viewers within days, and eventually exceeded the guide price by a small margin which suggests the guide price was accurate too. The staff at Gascoigne Halman were always on hand and worked brilliantly, especially Georgia who made sure everyone was kept in touch with any and all news and developments as things progressed, resulting in a sale a fortnight before Christmas which was exactly what buyers and sellers wanted. I would heartily recommend this outift.
Rupert · 18 December 2024
★★★★★ 5/5
GoogleWe were really pleased with the services provided by the Glossop branch, the marketing photos and description were fantastic and the team pro-active. Karen went above and beyond throughout our sale and purchase, we can't praise her enough for how she managed our chain. We would definetly recommend.
Rebecca · 23 November 2025
★★★★★ 5/5
Trustpilot100% recommend Gascoigne Halman Glossop!
We recently bought our first home through Gascoigne Halman in Glossop, and the whole experience was incredible thanks to Karen and the team. As first-time buyers, we honestly didn’t know where to start, but they explained every step so clearly and made the process feel straightforward and stress-free.
D · 1 October 2025
★★★★★ 5/5
Trustpilot5 stars for David Madden!
David Madden is absolutely fantastic. He is incredibly knowledgeable, thorough and proactive. Thank you for the brilliant service, David!
Yasmin · 29 May 2026
★★★★★ 5/5
GoogleSuch a stress free and quick process renting out our lovely new home in Glossop. Due to Chloe Bell, who was so kind, very professional, and just a lovely lady. Chloe supported us from the day we booked a viewing to the key handover, move in date. Chloe, answered any questions we had very promptly. Her response time was unmatched as well as great communication skills. As a young couple with pets who have had difficulties finding a perfect new home. We are very appreciative of Chloe and the team at Glossop.
Seren · 25 July 2024
★★★★★ 5/5
GoogleI recently sold a property through Gascoigne Halman and had an excellent experience from start to finish. Chloe and John who handled the sale were absolutely fantastic throughout the entire process. I had used Gascoigne Halman before some years ago and expected them to be good - I was not disappointed!
Their professionalism, communication and attention to detail meant that everything ran incredibly smoothly. They kept me fully informed at every stage, offering honest and knowledgeable advice and ensuring that everything moved along efficiently - from viewings to completion. I always felt that my sale was in safe hands and their friendly yet highly capable approach really stood out.
I would not hesitate to recommend Gascoigne Halman to anyone looking to sell a property. They truly went above and beyond, and I am extremely pleased with the outcome.
Cathryn · 23 December 2025
★★★★★ 5/5
GoogleGascoigne Halman provided an excellent service in the recent sale of my property in Glossop.
The whole team that I dealt with provided exemplary service and went above and beyond to help us facilitate a smooth sale. I couldn't have handled the whole process without them guiding and helping me through the process. The team are very professional and I can highly recommend them for the purchase/sale of your property.
Thanks to John, Chloe and Karen - we couldn't have done it without you! I will drink a glass of Spanish wine in your honour!
Lindsey · 28 March 2024
★★★★★ 5/5
GoogleRegan is great and has made my experience of renting my house out such an easy process. She really knows the housing market and does her research she came to me with what other houses were going for in the area and what past houses similar to mine went for which made me very confident to go with her. I managed to get my house rented quickly at a much higher price than what other estate agents gave!
Lizzy · 28 March 2024
★★★★★ 1/5
TrustpilotAwful management and communication
As per all the other negative reviews - terrible communication - poorly written emails, unprofessional in manner and just awful to deal with. From moving into property, water pressure issues and constant cold showers. After months of back and forth was told (by a manager) 'oh well you are on a rolling contract, so you can just find another property' as appose to just having the issue fixed? Turns out it was a pump needed for the boiler, and of course the landlord did not want to pay as it was 'expensive'. It wasn't. Paying over a grand a month for no hot showers and terrible management is expensive. Clearly they prioritise landlords and not tenants. We left as suggested and do not recommend for renting at all - save your self the stress and sour puss faces.
LEVI · 28 October 2025
★★★★★ 5/5
TrustpilotFaultless Experience
My sale took a lot longer than expected and even though I was the buyer and not necessarily there client Gascoigne Halman were faultless especially Steph who I can’t praise enough she really did get the sale over the line.
Alan · 6 August 2025
★★★★★ 5/5
GoogleI've just completed on the sale of my property with Gascoigne Halman and I can highly recommend their service. John is an excellent, experienced branch manager, a safe pair of hands with a real understanding of the market. I dealt with Chloe day to day and she is a brilliant, knowledgable point of contact. The sale wasn't straightforward but she kept things on track, an excellent communicator making sure the sale remained on track through some bumps in the road. The team provided an excellent service from start to finish. I would highly recommend their services.
Rachel · 29 November 2023
★★★★★ 5/5
TrustpilotHighly recomment Gascoigne Halman in Macclesfield
After 3 aborted sales with Purple Bricks which consumed 14 stressful months due to lack of support, wrong price, no vetting of purchasers, etc., etc. I decided to use Gascoigne Halman in Macclesfield to sell our house. Within 1 week Matthew Clark and his team had vetted a new purchaser who was right for our property, truly had the funds, and was highly likely to follow through to completion (which they did).I can't recommend Gascoigne Halman enough for their proactive advice and follow-up, aiding the purchaser and keeping me informed. I found them friendly and easy to communicate with. No waiting for someone to answer the phone for inquiries and prompt replies on email. When the exchange of contacts and completion time came, they helped pressure crucial solicitor communication so that we met the target dates keeping me (the seller) and the purchaser happy. I can't recommend Gascoigne Halman in Macclesfield enough. Thanks, folks, you deserve the credit, and will be using you again for another property sale.
John · 21 November 2023
★★★★★ 5/5
GoogleAfter initially being hesitant about whether to start the house buying and selling process, we got some great advice from Karen who very kindly let us view some houses that were on the market with GH to get us an idea of what was out there and decide if it we wanted to list our house. From this experience, we decided to put our house on the market with Gascoigne Halman and it sold within a week. Throughout the whole sales process, Chloe was really helpful, positive and reassuring. She always answered my many worried phone calls and emails and helped to see our sale through to a happy conclusion. Karen and John were also fantastic at picking up the cause if Chloe was unavailable and the whole team was always really helpful. Despite being a national chain, it really felt like a personal, local service. We're now settled in our lovely new home and couldn't be happier.
Harriet · 25 October 2023
★★★★★ 1/5
TrustpilotNegligent - Do not rent from them
My husband and I moved into a property managed by letting agents Gascoigne Halman in Chapel en le Frith in November 2022. From the start we had major issues with the property; it hadn't been cleaned, the water pressure was terrible, in fact prior to us moving in after pointing out some defects during a viewing the electricity board had to be brought in to make the electrics safe! There was rubbish left in the loft and cellar and an open manhole cover with standing water in the basement with a pump in it. We had been told this was a usable storage space by the agents. It was not. It flooded more than once ruining our property and was horrendously damp. The wetness in the cellar rose through the house making it constantly damp and mouldy. The window frames were so rotten you could push your finger through them. The front door lock was insecure and you could push the door open with a hard shove.The shower seal was leaky and caused staining downstairs. The shower barely worked then stopped altogether. I believe the property would have been below the required EPC rating for letting if it were tested last year.These are just a few of the catalogue of defects. (I have photographic evidence of all of this). It took months to get some these things rectified and over 200 emails. I have made clear that one of my emails be treated as an official complaint but nothing has come of it. Often we were simply told 'the landlord doesn't want to spend any more money on the property'.We requested a reduced rent rate from £900 to £500 expecting a negotiation with the landlord. He took over a month to respond and then offered £850 despite our explaining the extensive damage to our property and us having paid for a shed to move our things from the cellar. The agents then sent messages chasing arrears. After continuing to press for the landlord to fulfill his legal obligations we were eventually hand delivered a section 21 notice (our tenancy should have run until November and they delivered this in June which I think may be in breach of the rules). The landlord claimed to not be able to afford repairs and needed to sell the property. This all happened over an 8 month period and I have to believe there is some sort of recourse for us. The property should not have been let in that state and we should be able to claim damages for our ruined property and loss of income (I work from home as a contractor). Having rented for over 20 years I have never had such a terrible experience. We moved back to Chapel to be closer to my elderly parents to care for them and now because of the lack of affordable, appropriate property we have had to move further away ultimately making them suffer. We have contacted the property ombudsman who have advised we have a case against Gascoigne Halman we just need to to follow it up. We have managed to find a private let and now moved at great personal expense through no fault of our own. Our new property is clean, well cared for and seems heaven after 9 Cross Street.
Josephine · 21 August 2023
★★★★★ 5/5
TrustpilotThank you Lisa and Esther for you’re …
Thank you Lisa and Esther for you’re fantastic support in a recent house letting. Nothing was ever too much trouble at anytime. I have always been impressed by the quick and effective response in helping us to let our property. We most definitely were is safe hands throughout the whole process. Thank you ladies and team Gascoigne Halman.
Liam · 10 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.