Trusted Agent profile · Heywood
Verified
★★★★★
2,808 reviews across 2 platforms
22 Market Place, Heywood, OL10 4NL
Part of Ryder, see every office.
Ryder's office in Heywood, at 22 Market Place, is rated 4.8 out of 5 across 2,808 reviews on two platforms, including 561 Google reviews rated 5.0.
Every review we hold for the Heywood office, from every platform, shown as written. First names only.
5/5
GoogleWe decided to purchase a new build property as first tine buyers. Both Nikki Cockcroft and Becky Taylor have both gone out of their way to make the whole process easy for us. They have always been easy to contact with prompt email replies. We would definitely recommend and will use them again.
Thank you so much for the lovely review Joel, your comments are really appreciated! Best wishes Becky and Nikki
5/5
GoogleI have gone though Rydar & Dutton at Ashton/Heywood Branch for my Mortgage the two people I want to thank are Nikki Cockcroft how sent everything up stress free for us, and Rebecca Taylor how have kept us informed I would recommend them both if you want a excellent and stress free service.
Hi Gary, Thank you so much for the lovely review, we really appreciate your comments. Kind Regards Becky
5/5
TrustpilotLisa is so professional and helpful
Lisa is so professional and helpful. We finally bought our dream house within three months.
1/5
TrustpilotI have been trying to get a viewing on…
I have been trying to get a viewing on a property on Broomhall Rd Blackley. I was told they were not doing any viewings on this property for 10 days, I got a viewing for sat 22nd Aug 22, they called and changed the time twice then told me they had done viewings for another buyer and the viewing is cancelled because the property is now sold ? Just getting the runaround frustrating
5/5
TrustpilotRoyton branch
Matt Clayton from the Royton branch has been fantastic from start to finish. He has kept us updated every step of the way and been organised and professional throughout. He's gone above and beyond in selling our house (even doing phones calls etc to save waiting for Solicitors) and is now helping in the search for a new home. He's handled the tears and tantrums in a professional, polite way and is an absolute asset to the Royton branch. Although more expensive than some agents, you genuinely do get what you pay for.
5/5
TrustpilotProfessional service
I dealt with jade and Michaela they were very punctual and professional
thank you for 5* review, we hope you will be very happy in your new home
1/5
TrustpilotBuying, rent or selling do not use!!
So we tried to rent from Ryder and Dutton a few years ago signed and put our deposit in. I was told to put my notice in on my house as the new house will be ready in a matter of weeks so 4 weeks was more than enough. 2 weeks still no news. 3 weeks the same. Ended up having to rent a different property.***I am now looking to buy*** Enquired about a property got a call so phoned back 2 weeks later still not heard anything. My husband enquired and it took 3 weeks for them to contact him. Got a viewing on a property got text confirmation arrived in the pouring down rain and the agent said it wasn't in his dairy (had to phone to chase it AGAIN). The service is a nightmare. I know the market is crazy and houses are selling but all the opportunities missed due to this company is unreal.
5/5
TrustpilotThe speed in which you got our property…
The speed in which you got our property on the market was fantastic. You gave us the option of supporting us with viewings or leaving it to us. The frequent updates throughout were very reassuring. Thank you
5/5
TrustpilotLisa was on point
Lisa was on point, attentive and extremely helpful.
5/5
TrustpilotVery professional from staff until…
Very professional from staff until completion
Thank you for your kind words. We are thrilled to hear that you had a positive experience with our staff and the completion of your project. We strive to provide exceptional service and are glad that we were able to meet your expectations.
5/5
TrustpilotWe were looking for a freehold property locally
We were looking for a freehold property in the local, this 3 bed semi had just been reduced, they took our offer. A bit unusual, the vendor was moving into a new build, we had alternative accommodation, so the purchase was a steady and pleasant experienced. Snags with the mortgage people - Nationwide being utterly useless. Throughout, the team kept us informed with progress.
1/5
TrustpilotDon't trust them
Initially asked Ryder and Dutton Huddersfield to value our property. They Valued it at £200,00 - £210,000. Ended up going with a different agent. A month later we got a viewer who said she happened to also be a sales negotiator for Ryder and Dutton. She give a number of reasons why we won't get the askiing price. When she left she left feedback saying in her "professional opinion" she wouldn't offer more than £180,000, although her colleague had valued it at £200,000 + (unbeknownst to her at the time) . Shortly after her viewing and "professional opinion" we had a couple who loved the house and offered £205,000 straight away.
5/5
GoogleI was very impressed by Catherine Salisbury's professionalism and experience in dealing with the rental and eventual sale of my Mum's house in Hopwood, Heywood. She was always easy to contact and pleasant to speak to. I would recommend …
Thank you for your review. We are glad we were able to help.
5/5
GoogleI really don’t know where to start. After an upsetting relationship breakup and sleepless nights at the thought of loosing my beautiful home, my guardian angels came to my rescue. Nikki Cockcroft and Becky Taylor, thank you just doesn’t …
Thank you Martina happy to hear Nikki and Becky helped you out so much
5/5
TrustpilotGreat Support and Communication During Our House Purchase
We had the pleasure of working with Geraldine Marsden during our recent house purchase. She kept us informed at every step of the process, explaining details clearly and promptly responding to our queries, no matter how small.
4/5
TrustpilotEasy to talk to
Easy to talk to. Caring informed all the way through.
We appreciate your kind words. We strive to provide our customers with a positive and informative experience.
5/5
TrustpilotGeraldine was on hand throughout the…
Geraldine was on hand throughout the sale process and struck a balance between explaining and challenging frustrations
5/5
GoogleBecky and nikki have been great from the get go they have helped us every step of the way getting our mortgage set up etc,they have been in constant contact to keep us update on how the process of purchasing our house is going,if it wasn't …
Hi Chris, Thank you for your lovely review, myself and Nikki really appreciate your comments and wish you and Helen all the best in your new home. Best wishes Becky and Nikki
5/5
TrustpilotAmanda Bell
Amanda Bell Very attentive and professional in her approach to clients Definitely a credit to the company Thanks again
Thanks for your review and pleased you are happy with the service received.
5/5
TrustpilotVery helpful in every way and kept me…
Very helpful in every way and kept me fully informed throughout the sale of my house Many thanks
Thank-you for your review! - Team Rawtenstall
5/5
TrustpilotExcellent communication and service…
Excellent communication and service throughout. Lizzie was spot on. Thanks guys!
5/5
Google100% recommend, Nikki and Becky, both are absolutely amazing, they respond incredibly fast! literally within seconds or latest minutes, they will always keep you up to date and chase everything, both are lovely ladies, trustworthy, I have a lot of respect for them both, Thankyou Nikki and Becky
Hi Aysha, thank you for your lovely comments, we are really happy that you are pleased with our service. If you ever need any further assistance you know where to find us. Kind Regards Becky and Nikki
5/5
GoogleNikki Cockcroft and Rebecca Taylor were both amazing when arranging my re-mortgage. So supportive and knowledgeable I could not thank them both enough. I will recommend them to all my family and friends. Thanks girls xx
5/5
TrustpilotAmazing experience and very attentive…
Amazing experience and very attentive Sarah Green helped me move into the property within 2 weeks. Definitely recommend Ryder & Dutton in Rawtenstall 5*.
Hi Nichola, Glad to hear Sarah found and got you moved into your dream home! - All the best Team Rawtenstall
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