Trusted Agent profile · Heywood
Verified
★★★★★
2,811 reviews across 2 platforms
22 Market Place, Heywood, OL10 4NL
Part of Ryder, see every office.
Ryder's office in Heywood, at 22 Market Place, is rated 4.8 out of 5 across 2,811 reviews on two platforms, including 561 Google reviews rated 5.0. See how it compares with other estate agents in Heywood.
Every review we hold for the Heywood office, from every platform, shown as written. First names only.
5/5
TrustpilotHelping me fill all the technical…
Helping me fill all the technical emails out Jade and Michaela were very helpful
We are so glad to hear that Jade and Michaela were able to assist you with your technical emails. We strive to provide excellent customer service and we are happy to hear that our team was able to help you.
5/5
TrustpilotRyder and Dutton have been professional…
Ryder and Dutton have been professional and friendly throughout our sale. We were always kept informed of any developments. We have dealt with other agents in the past and in our opinion Ryder and Dutton are by far more professional and friendly to deal with. Special thanks to Beth and Matt at the Rawtenstall office who always went the extra mile in our sale.
5/5
TrustpilotFirst Time Buyers
Jenny & Nancy have made our experience of buying our first home a breeze & stress free. With the constant updates throughout. Thank you so much.
5/5
GoogleGreat experience using Ryder and Dutton, staff very helpful especially Catherine who dealt with everything from start to completion for us, would definitely recommend Thanks again Catherine
5/5
TrustpilotI'd like to say my experience so far…
I'd like to say my experience so far with ryder & Dutton, I would also thank milly newall for keeping me updated on the progress with the sale, A STAR 🌟
5/5
TrustpilotFriendly staff
Staff were friendly and kept us informed during the purchase....just wanted to add that Nicola was particularly knowledgeable and helpful
Thank you Rosemary, we wish you all the best! The Slaithwaite team.
5/5
TrustpilotThank you Geraldine​​​​
Thank you Geraldine​​​​, Very professional team to buy and sell the property. I will recommend Ryder & Dutton.
Thank you for choosing Ryder & Dutton as your managing agent. It's always a pleasure marketing your properties and finding you suitable tenants. Best Regards,Leann Green - Lettings Valuer
5/5
Trustpilothome purchase
Massive thanks to Catherine Salisbury and Julie who were great throughout. Always answered the phone and sorted everything as soon as possible.
Thank so much for the lovely review, it's been a pleasure, we hope you love your new home! All the best from all at Ryder and Dutton Heywood Branch
5/5
TrustpilotZoe Waterhouse was excellent
Zoe Waterhouse was excellent, very helpful, quick to respond to questions and very approachable. If she was not in the office Geraldine and Alice always helped. Great team thank you l!
Thank you for your lovely review. We wish you all the best in your new home for your and your lovely bundle of joy.
1/5
TrustpilotI had the worst experience
I had the worst experience. I was trying to buy a house and got told my offer had been accepted, I was so excited. I had already sent my info over and then tried to sort another viewing of the property now I know I was accepted. They told me they would call me back, they didn’t. I waited and then a few days later I called back asking if they knew, they didn’t and then asked me if I had sent a certain document they asked for ( they didn’t and it was the first time I had ever heard of this). I sent it over right after the call. Then I noticed the house was still up on the website which I thought was odd. I contacted them and they said they would check, I also asked again about the viewing and again they said they would call me back? I didn’t hear for them for a day and then get the call that someone had made a higher offer, I was appalled as I loved this house! I asked how, I sent all my documents and was in talks with their solicitors they put me in contact with. They said they were waiting for another document THEY failed to tell me about even though I had called them multiple times since the offer had first been accepted. Their communication has been the worst from any estate agents I have spoken to (which has been many). Because of their lack of organisation and clarity I lost out on my first house which took me ages to find. I’m so beyond upset and angry about how unprofessional Ryder and Dutton have been! Avoid them if you want a competent estate agents.
Thank you for you feedback.As you have not provided a name or property address we are unsure which property this relates to but we are obviously very sorry to read your review. If you have the time please could you email me at jake.rowson@ryderdutton.co.uk so that I may be able to look into this for you.Kind regards,Jake RowsonSales Director
5/5
GoogleI had an amazing experience with Ryder & Dutton Heywood. They were recommended by friend but didn’t expect much after previous experience. I’m glad we tried and finally having a chance to buy a house. Big thank you to Nikki and Becky, …
This is great to hear, thank you Gabriela
5/5
TrustpilotMossley sale
Geraldine Marsden was our key contact (Saddleworth) who supported us through a rather complex sale. Good clear communication maintained. Would recommend.
Hi Jo, thank you for taking the time to review the service offered by Geraldine. We are delighted to have her on our side at Saddleworth and know how much her expertise helps all our clients. I will ensure your comments are passed onto her. All the best, Alex and the whole team at Uppermill.
5/5
TrustpilotMichaela kept us informed throughout…
Michaela kept us informed throughout the purchase process. Would highly recommend.
We're so glad to hear that you had a positive experience with Michaela. We appreciate you taking the time to share your feedback.
5/5
TrustpilotWorking with the Ryder & Dutton…
Working with the Ryder & Dutton Linthwaite branch has been great with the recent sale of my house - everyone especially Nichola Wain has been extremely friendly and helpful!
Thank you Laurie
5/5
TrustpilotExcellent Service
Very professional and helpful in the sale of our property. All staff were very friendly and understanding when the buying/selling process became a bit stressful. Thank you for a job well done.
5/5
TrustpilotHouse Sale
The experience was great due to the customer service as whenever there was any issues regarding the sale it was dealt with immediately. The 2 main people who helped us massively were Helen and Georgia cant thank them both enough for all the hard work that they did for us. I would highly recommend friends and family if they were ever thinking off selling a propriety to go into Ryder and dutton as ask for either Helen or Georgia to help them out as you will get the best possible service.
Hi Thomas, thank you for your review. It has been a pleasure helping you and your family with the house sale and we wish you all the best for the future. Please stay in touch! Georgia, Helen and the whole team at Ashton.
4/5
TrustpilotHad a purchase fall through but…
Had a purchase fall through but completed on a different property with Ryder & Dutton. I mainly dealt with Matt who was always professional and helpful, when it was near completion Megan took over to see it through to the end. Good service
5/5
TrustpilotOutstandingly helpful.
Geraldine & Zoe went over & beyond everything I would have expected in there efforts to assist in my purchase of a house throgh their branch. They were knowledgeable, friendly and very helpful.
Thank you for the lovely review. we hope you settle into your new home. Thank you
4/5
TrustpilotGood experience
Very helpful and supportive at the beginning and end of the process but communication was missing somewhat in the middle. Lindsey was very helpful.
Thank you for the kind words Colette!- Lindsey
5/5
TrustpilotShannon made the whole process as easy…
Shannon made the whole process as easy as possible for us with regular updates. Highly recommend
5/5
TrustpilotExcellent service
Excellent service. Everything ran smoothly withour first time house purchase thanks to Geraldine's efforts. Couldn't be happier.
Thank you so much for your review- Geraldine & the Chadderton team
5/5
TrustpilotThe whole experience from ryder and…
The whole experience from ryder and dutton was great from start to finish .Geraldine Marsden was absolutely terrific and made everything much easier,she is an asset to ryder and Dutton.
Thank you for taking the time to write the review, I hope you settle in well to your new home. All the best.
5/5
Trustpilotgreat experience, so much help
Thank you so much to Geraldine Marsden for all of her help and support throughout our purchase process. It was not the simplest but Geraldine kept us informed throughout, was really helpful in chasing up and finding things out for us.
5/5
TrustpilotI I had a wonderful experience with…
I I had a wonderful experience with Ryder and Dutton. Lucy Amanda and Gabrielle they fantastic staff, nothing too much trouble to ask and very helpful, they have tenants line up very quickly week after they input the property into the rental market. There knowledge and expertise made the process smooth and easy to understand. Very professional. I would highly recommend this business to others.
Thank you ever so much for your kind review of our service. We are glad that you had such a positive experience renting out your home! Kind Regards, Gabrielle Wray MARLALettings Valuer
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