Every review we hold for the Heywood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe want to say a great big thank you to…
We want to say a great big thank you to Jenny at Ryder and Dutton for all her hard work in helping us buy our home. Not only was she helpful but she also kept up regularly updated throughout the whole process, reassuring us the entire time. Thank you Jenny!
Sabah · 14 November 2024
Agent replied · 25 December 2024
We are so pleased to hear about your positive experience with Jenny. It is wonderful to know that she was able to provide you with the support and reassurance you needed throughout the home buying process. We are proud to have such dedicated and helpful team members.
★★★★★ 5/5
TrustpilotGeraldine Marsden was very responsive…
Geraldine Marsden was very responsive and helpful in her role as move manager. She was very communcative and made the process very smooth and pleasant.
Liz · 17 June 2026
★★★★★ 5/5
TrustpilotWe bought a house
We bought a house through Ryder and Dutton in the saddleworth area and Jenny Boyle was brilliant throughout the process. Great communication and support, keeping us up to date with everything and chasing up solicitors when needed!
Nick · 16 March 2026
★★★★★ 3/5
TrustpilotThey didn’t have much to do because the…
They didn’t have much to do because the house sold itself, I feel they grossly underestimated its value which proved correct when offers started to come in, however, I have to thank Jade & Michaela for keeping us informed and up to date with everything as it moved on.
Mr · 16 November 2024
Agent replied · 22 November 2024
We appreciate your feedback and understand your perspective on the property's value. We're glad you found Jade and Michaela helpful in keeping you informed throughout the process. We strive to provide excellent service and will take your comments into consideration for future endeavors.
★★★★★ 5/5
TrustpilotAda Grundy
Ada has been excellent throughout my onward purchase so far. Her communication is a real strength, she consistently keeps me updated on progress without ever needing to be prompted. This makes the whole process feel well managed and far less stressful. I would highly recommend her
Phil · 23 December 2025
★★★★★ 5/5
TrustpilotReliable Agency…
"I've rented my last two homes through this agency. The team is professional and reliable. Special mention to Gemma Horn and Emma Copper, who have been helpful throughout the process. They always ensure everything runs smoothly. If you're looking for a trustworthy property agency, this is definitely the one to choose!
M.Hussam · 15 October 2024
Agent replied · 22 October 2024
Thank you very much for your 5 Star review. We always strive to provide excellent customer service, myself and Emma are pleased that you you were happy with our service again. Enjoy your new home.Many ThanksGemma and Emma
★★★★★ 5/5
TrustpilotI would like to thank you the Ryder Duttons…
I would like to thank the Ride Duttons team. Especially a big thank you to Milly Newall for her great work and fast replies.
Oksana · 17 June 2026
★★★★★ 5/5
TrustpilotAlex was a dream
Such an easy process buying through R&D. Alex was amazing all the way through and even with a hiccup on the last day (due to the solicitors) she stayed longer than she should have to ensure I could pick the keys up (after making multiple phone calls helping me out) and had somewhere to actually live the day my sale went through. Thank you!
Mr · 19 February 2024
Agent replied · 15 June 2024
Hi Luke, you're very welcome and I'm glad we managed to get you moved in! Wishing you many happy memories in your new home - Alex 😊
★★★★★ 5/5
TrustpilotFantastic estate agent
We had a fantastic experience buying our first home through Ryder and Dutton chadderton. Everyone in the team was a pleasure to deal with. Carmel Eveleigh was especially helpful giving us more updates on the process and progress than even our own solicitors! Thanks Ryder and Dutton , thanks Carmel.
Martin · 27 October 2024
Agent replied · 22 November 2024
We are thrilled to hear about your positive experience buying your first home. It's wonderful to know that our team, particularly Carmel, provided you with the support and updates you needed throughout the process.
★★★★★ 5/5
GoogleCatherine was very responsive and helpful throughout the whole process. Thank you whole team for taking part in purchase of my first BTL.
Five · 25 September 2025
Agent replied · 23 October 2025
Thank you! Glad we could assist your needs throughout the whole process.
★★★★★ 5/5
TrustpilotJade and Michaela were fantastic from…
Jade and Michaela were fantastic from start to finish. Nothing was ever too much trouble. They always put my mind at ease regarding any worries or issues that I had. Both are very reliable, efficient and their communication skills were excellent. I highly recommend others using Ryder and Dutton!
Naomi · 9 November 2024
Agent replied · 22 November 2024
We're so pleased to hear about your positive experience with Jade and Michaela. It sounds like they went above and beyond to make sure you felt comfortable and supported throughout the process. We're proud to have such dedicated and talented individuals on our team.
★★★★★ 5/5
TrustpilotGreat sales negotiator
Dealing with Ryder & Dutton has been a pleasure, from the initial valuation to the sales negotiation delivered by Jessica right through to completion. I felt Jessica kept me informed at all times and she kept the sale moving despite some hurdles along the way. I wouldn’t hesitate in recommending this Estate Agent.
Susan · 6 September 2024
Agent replied · 22 October 2024
Thank you for your kind words. We are thrilled to hear that you had a positive experience with our team, particularly with Jessica!
★★★★★ 5/5
TrustpilotA BIG THANK YOU
We were looking for a house to buy since March and registered with the branch in Heywood on line. The team were great, very patient, showed us more than 6-7 properties till we found what we want. A special thanks to Catherine and Julie and all the team. So helpful, professionals with positive way of approach. Never rushed or let's down in any house viewing. Thank you so much guys for your help
Hashim · 11 July 2023
Agent replied · 15 June 2024
Thank you for the wonderful review it is massively appreciated, all the very best!
★★★★★ 5/5
TrustpilotNancy Holden was amazing with acting as…
Nancy Holden was amazing with acting as our estate agent when purchasing our house. She was really helpful with getting a response from both the seller and our solicitor when we were struggling to get updates. She kept us updated throughout the process and is a great asset to Ryder and Dutton by knowing how to support their customers. Many thanks Nancy!
J · 25 March 2024
Agent replied · 15 June 2024
Thank you for the great review! Delighted to hear you were happy with our sales negotiator Nancy
★★★★★ 5/5
GoogleElle from the Heywood branch was absolutely brilliant throughout the sale of our home\. She kept us updated every step of the way and was always helpful, friendly and professional\. …
Maureen · 15 August 2026
Agent replied · 22 July 2026
Thank you Maureen! Selling a home can be stressful, so we're really pleased we could keep everything moving and make the process feel that bit easier for you. We truly appreciate your kind words and wish you all the best in your new chapter.
★★★★★ 5/5
TrustpilotExcellent service
I found my experience with Ryder & Dutton very efficient, friendly and helpful. I dealt with them mostly via email as I was abroad. All queries were dealt with promptly. The whole team are to be praised. I have no hesitation in recommending their services.
Ms · 7 May 2026
Agent replied · 14 May 2026
We're happy to hear that your experience was efficient and helpful, especially while you were abroad. We appreciate your kind words for the team and the special mention. Thank you for recommending our services!
★★★★★ 5/5
Trustpilothighly recommend,Catherine was…
highly recommend,Catherine was amazing,helped us so much through the whole process.Chased constantly and kept us informed with everything.sold 2 houses and bought 1 and Catherine made is easier for us
Julie · 29 April 2026
★★★★★ 4/5
TrustpilotGood communication
The communication from the agent was great. Geraldine kept us up to date with where we were in the buying process and took any queries back to the vendor. We felt she smoothed the process.We would have given 5 stars but it was difficult to arrange the inital viewing.
Gregg · 4 November 2024
Agent replied · 22 November 2024
We appreciate your kind words about Geraldine's communication and her efforts to make the buying process smoother. I am sorry to hear that we couldn't arrange the initial viewing at the time you requested - we'll take your feedback into consideration when improving our scheduling processes.
★★★★★ 5/5
TrustpilotMy experience with Ryder and Dutton
My experience with Ryder and Dutton had been excellent, Catherine Salisbury has kept me updated every step of the way.
She is a credit to your company.
John · 9 September 2026
Agent replied · 11 September 2026
We truly appreciate your wonderful five-star review! We are so happy to hear that Catherine kept you updated every step of the way. We are delighted that you had such an excellent experience with us.
★★★★★ 3/5
TrustpilotThink twice before choosing your agent
I have been actively persued by Michaela Hewson to write this review (at least 3 times!)....I was reluctant to write one as I have nothing nice to say about her, hence my reluctance to write one...and I'm not the only customer that feels this way about her. I feel her communication style needs working on and she doesn't appear to act neutral in her dealings, I asked her manager, Oliver White if someone else could deal with my case, he wasn't supportive at all towards me and ignored my request, he doesn't want to know you once he's signed you up although he says at the time, any problems get in touch with me...on the other hand I cannot thank Jenny Boyle enough and Jade Pass was also very helpful and polite. I went with R & D because they control the market and buyers look at their website first (in my opinion), I must point out that you don't have to pay their large costs ...you can negotiate your costs. I do not want a reply from R & D thank you very much...enough has already been said....😞I woud like to thank Jenny Boyle and Jade Pass for all their help.
Daryl · 17 November 2024
★★★★★ 5/5
TrustpilotSeamless experience for our first time…
Seamless experience so far for our first time buying a house, can’t thank Bryony enough for what she’s done for us!
Connor · 2 July 2026
★★★★★ 5/5
TrustpilotVery efficient and very fast
Very efficient and very fast . Reassurance all the way through. A smooth transaction from start to finish. Geraldine was particularly helpful and on it !
Lisa · 27 May 2026
★★★★★ 5/5
TrustpilotHuge thanks to Jaimie M and the team…
Huge thanks to Jaimie M and the team for all their help.
James · 1 September 2026
★★★★★ 5/5
TrustpilotLisa didn’t give up even after 14 months
Lisa was able to move me along at a pace I need to go. She was always there for advice and guidance. She kept working for me when the buyer was getting complicated 14 months and we’ve got there with Lisa. It would not have been done.👍 without Lisa.
Antony · 29 October 2024
Agent replied · 22 November 2024
We are thrilled to hear about your positive experience with Lisa. It's wonderful to know that she was able to provide you with the support and guidance you needed throughout the process. We appreciate your kind words and are glad that Lisa was able to help you achieve your goals.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
