Trusted Agent profile · Heywood

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Ryder and Dutton reviews in Heywood

4.8

★★★★★ Excellent

2,803 reviews across 2 platforms

22 Market Place, Heywood, OL10 4NL

Part of Ryder, see every office.

Ryder's office in Heywood, at 22 Market Place, is rated 4.8 out of 5 across 2,803 reviews on two platforms, including 559 Google reviews rated 4.9.

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4.9 / 5

559

Reviews on Google

This office

Trustpilot logo

2,244

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Heywood office, from every platform, shown as written. First names only.

5/5

Trustpilot

I recently sold a property through Ryder & Dutton

I recently sold a property through Ryder and Dutton, the sale took a long time to complete, which was not anybody’s fault it was a series of unavoidable situations.However, I must say that the office was good and especially Geraldine Marsden, who took over the sale once a buyer had been found.One point that was so helpful was that Geraldine would contact me to say “ There’s no progress as yet, but I’m chasing it” This at least gave me the confidence that I had not been forgotten.Excellent service and thank you Geraldine.

Dave · 11 October 2024

5/5

Trustpilot

Excellent Estate Agents ,Phil and Sarah Whittaker

Had the pleasure of dealing with Ryder and Dutton at the Ashton branch in particular Geraldine who was always available for advice when needed,would definitely recommend Ryder and Dutton to friends and family for future moves due to the professionalism and efficiency, massive thankyou once again to Olivia and Geraldine for getting us over the line Thankyou

Consumer · 8 May 2024

Agent replied · 15 June 2024

We're so glad we were able to help you sell and buy your new home! Good luck!

5/5

Trustpilot

Catherine was amazing

Catherine helped support us throughout the whole journey of selling and buying our homes. She was a huge part of making the process run as smoothly as she could do with a few obstacles along the way, however Catherine handled everything so professionally. I would like to express my gratitude to Catherine for everything.

Jessica · 25 September 2026

5/5

Trustpilot

Excellent service!

Geraldine and Veda were excellent and helped no end in ensuring my entire chain got over the line. Thanks very much!

Richard · 15 June 2026

5/5

Trustpilot

Excellent Service from Catherine Salisbury

Had a fantastic experience working with Catherine Salisbury! She made the whole purchase process so much smoother, kept things moving, and was always quick to respond. Super friendly, knowledgeable, and a pleasure to work with. Highly recommend!

Cha · 15 June 2026

Agent replied · 16 June 2026

We're so glad to hear your purchase process was smooth and efficient. We appreciate your kind words about Catherine's friendliness and knowledge!

5/5

Trustpilot

Having paid for professional photos…

Having paid for professional photos previously, Oliver did a very professional job himself on the photos, and really sold Ryder & Duttons services. Jade has been a star through the months it took to get my purchase to go through, with Michaela’s help. All round happy experience with Ryder & Dutton Royton.

Nadine · 22 September 2025

5/5

Trustpilot

As first time buyers we were new to…

As first time buyers we were new to EVERYTHING. Catherine was amazing for us throughout the whole process, I must of harassed her more than the usual buyers and she never once came across anything less than professional. Even after collecting the keys and the sale was complete she still was in hand to help me with some problems. Cannot thank her enough for helping us!

Jazz · 19 October 2023

Agent replied · 15 June 2024

Ah thank you so much! Massively appreciate the lovely words, we wish you all the best! From Ryder and Dutton. Heywood.

5/5

Trustpilot

Ada was very helpful.. highly recommend👌

Ada was very helpful highly recommend👌

Steven · 23 September 2026

5/5

Trustpilot

Helpful & Responsive

Sinyee & Zoe were helpful, responsive and efficient with the whole process, which made something quite complicated feel manageable

SMW · 25 June 2026

5/5

Trustpilot

House sale…

The transaction ran smoothly from start to finish. Geraldine was most helpful and kept things on track. Great communication all the way through.

Jude · 26 May 2026

5/5

Trustpilot

My experienceMy experience was excellent from start…

My experience was excellent from start to finish. Everyone was very efficient, approachable and very helpful - nothing was too much trouble for them. Ada Grundy, very skilfully guided me through the experience and was always on the end of the phone should I have any queries. I have already recommended Ryder & Dutton to a friend and will continue to recommend them.

Lorraine · 22 July 2026

5/5

Google

Well, what can I say! If you are looking for a mortgage advisor, who works beyond her hours, keeps you upto date with information constantly and advises you with all your best options, as well as explaining everything clearly and precise, and being completely open and honest, then Nikki is your lady! To top it off, have another lovely lady keep you fully informed with the progress of your application and deal with the solicitors and insurances for you. I cannot thank Nikki and Becky enough. Simply the best service and I whole heartedly appreciate your hard work and helping a stressful situation become a lot less stressful. These 2 are wonderful ❤

Zoe · 22 June 2022

Agent replied · 21 June 2024

Thanks Zoe, great to hear about Nikki and Becky's great work!

5/5

Trustpilot

We’ve recently used Ryder & Dutton in…

We’ve recently used Ryder & Dutton in Heywood, to help us sell our old home and purchase our new home. The process was made really simple by Catherine, and the other girls in the office. Communication throughout the process was fantastic, and they took away a lot of the stress of moving home. Big thanks to Catherine and her team, we’d definitely use them again.

Steven · 23 October 2023

Agent replied · 15 June 2024

Thank you for the lovely review, really is appreciated! all The very best form Ryder and Dutton, Heywood Office.

5/5

Trustpilot

Local estate agents are best

I originally used purple bricks but switched my sale over to Ryder and Dutton, what a difference a local estate agents makes. They put in a lot more work and effort. Our conveyancer Amy was brilliant, she contacted me regularly and kept me up to date every step of the way. I would 100% use again and recommend.

Vikki · 26 March 2024

Agent replied · 15 June 2024

Thank you for the 5 star review - We pride ourselves on being an agent with plenty of local knowledge which helps so much in securing a sale!

5/5

Trustpilot

Brilliant conveyancing service e would like to thank all the staff at…

We would like to thank all the staff at the Heywood branch for all their help and support during the selling process.In particular Catherine for being so understanding and her guidance.I would Highly recommend their service to anyone wishing to sell a property very professional and empathetic

Mrs · 4 October 2024

Agent replied · 22 October 2024

Thank you for your kind words. We are so pleased to hear that you found the team at the Heywood branch to be professional and empathetic. We strive to provide our clients with the best possible service and we are delighted that you had a positive experience.

5/5

Google

If you want to sell your house, use Megan at Ryder & Dutton. With all the moving parts and all the chasing involved with solicitors and the vendor's estate agent, Megan was the only proactive one, chasing all parties and keeping in contact with me daily to give me updates. Megan makes things happen.

Michael · 5 June 2024

Agent replied · 24 August 2024

So gad to hear about your positive experience with Megan - all the best🙌 …

5/5

Trustpilot

Made Selling Easy

Great assistance and support from Elizabeth and Bryony, made the whole selling experience straightforward, took prompt action, kept things moving, gave regular updates on progress, honest and friendly communication. Would recommend.

Satisfied · 17 July 2026

Agent replied · 18 July 2026

We're so glad to hear your selling experience was straightforward and that you received regular updates. We appreciate your kind words about the prompt action and friendly communication!

5/5

Trustpilot

I have just purchased a house through…

I have just purchased a house through Catherine at the Heywood branch. She was a delight to deal with from start to finish, keeping me updated at all stages and ensuring that communication was consistent - I would highly recommend Catherine and her team

Debi · 13 November 2024

Agent replied · 22 November 2024

We're so pleased to hear about your positive experience with Catherine and her team! It sounds like she provided excellent service throughout your home purchase journey. We strive to ensure our customers have a smooth and successful experience, and it's wonderful to know that Catherine delivered on that promise.

5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with my recent viewing. The property was lovely, and the viewing was well organised. The staff were friendly, professional, and welcoming, and they provided all the information I needed. Overall, it was a great experience, and I really appreciate the excellent service. Thank you!

Patrick · 9 October 2026

5/5

Trustpilot

Great service from Leon James and Sue.

We experienced exceptional service provided by Leon James and Sue at Ryder and Dutton, Rawtenstall.We have been extremely impressed with Leon's dedication and professionalism throughout our interactions. He has consistently gone above and beyond to facilitate our visits to to the property which was empty ensuring we could show tradespeople the property for the necessary works. Last week, Leon met us at the property as we had tradespeople coming to provide quotes. Unfortunately, one of them was delayed and arrived late, but Leon was very understanding and stayed beyond his finishing time to accommodate us. His willingness to help and his courteous demeanour were greatly appreciated.Moreover, Leon has kept us well-informed on the progress of the sale, providing timely updates that have been invaluable to us.Additionally, I would like to commend Sue, who has shown us around the property. She, too, has been an absolute pleasure to work with and is a credit to your team

Jo · 11 September 2024

5/5

Trustpilot

Great service!

I recently had to have my rental property refurbished after a very long tenancy. All of the staff at Ryder & Dutton were really helpful throughout the refurbishment and reletting process. Samantha and Kirsten always went the extra mile and replied quickly and cheerfully to any questions I had. They made the whole experience pleasant and stress free.

Ian · 12 March 2024

Agent replied · 15 June 2024

Thanks for your excellent review Ian. We really appreciate you taking the time to provide and pleased that you are happy with our service.Gareth HuntHead Of Lettings

5/5

Google

Elle, Jenna, Deanna all staff are lovely helpful prompt with replies and information Gail who does viewing kind happy to help with everything

Claire · 7 September 2026

Agent replied · 30 September 2026

What lovely words for the whole team! We’re so glad you’ve always felt welcomed and had someone happy to help whenever you needed us. Thank you Claire.

4/5

Trustpilot

Purchasing my first house

I was purchasing my first house from Ryder & Dutton. Initially I found that I would get a few phone calls which would have been best directed to my solicitor and not myself. Once I moved from this initial person (Amber) to the lady who dealt with me more throughout (Geraldine) this improved a lot more. Geraldine kept me informed throughout and made the process much more straight forward and was a good person to ask questions to in what is a relatively stressful process

J · 10 September 2024

5/5

Trustpilot

Move Managers

We didn't sell with Ryder & Dutton but we bought a property they were selling. We had a few issues along the way with our sale and one of the move managers, Geraldine Marsden, was so helpful and informative in terms of the progress and updates. Despite not selling with them, she continuously provided updates, chased things for us and then as always pleasant and contactable when required. Thanks Geraldine, you made a stressful process that bit easier!

Lydia · 10 October 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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