Every review we hold for the Heywood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommend Andrew’s for tenants
We are currently working with Tracey at Andrew’s and the process so far has been brilliant! Tracey keeps us updated throughout the process and understands exactly what we are looking for in a property. So often with estate agents it can feel like they don’t care but it’s not the case with Andrew’s at all. Highly recommend Andrew’s for tenants!
Paigan · 1 August 2024
Agent replied · 24 August 2024
Thank you, Paigan! We're thrilled to hear about your positive experience with Tracey. Your recommendation means a lot to us. We look forward to continuing to help you in finding the perfect property!
★★★★★ 5/5
TrustpilotProfessional support.
Over the last few years we have had some issues with tenants as well as the building. Denise Walters from the Clifton Branch turned what was potentially a very stressful time into a calm and manageable experience. I have to say that without her expert advice, creative solutions and incredibly professional manner I don’t know what I’d have done.
Sarah-Jane · 20 February 2026
Agent replied · 25 February 2026
Dear Sarah-Jane,
Thank you for your wonderful feedback! We're thrilled to hear that Denise from our Clifton Branch made your experience positive. Your kind words motivate us to continue delivering exceptional service. We appreciate your support and look forward to assisting you in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotThe staff at Andrew’s were very helpful…
The staff at Andrew’s were very helpful throughout the whole process! Our main contact, Tanya who first valued our property was really helpful throughout and always responded to emails and phone calls very promptly. We are more than happy to highly recommend Andrew’s Midsomer Norton to both prospective buyers and sellers 5 STARS 🤩
Pete · 28 October 2024
Agent replied · 22 December 2024
Thank you, Pete! We're thrilled to hear about your positive experience with Tanya and our team at Andrew’s Midsomer Norton. Your recommendation means a lot to us! Best wishes, Jake
★★★★★ 5/5
TrustpilotI had a great experience with Daniel…
I had a great experience with Daniel and Zi during the process of letting a property. They were both very prompt with responses and made sure to return calls when I left messages….as well as reassuring me when I was getting anxious. The team in Midsomer is very friendly and always ready to help….
Busi · 25 October 2024
Agent replied · 22 December 2024
Thank you, Busi! We're thrilled to hear about your positive experience with Daniel, Zi, and the Midsomer Norton team. Your kind words mean a lot to us. Best Wishes, Jake
★★★★★ 5/5
TrustpilotRebecca Newbrook has been the best.
Rebecca Newbrook has been very patient as she managed various issues with the property and with diligence and care despite the length of time it has taken to try to resolve these issues.She has kept us informed of the progress during this time which has been so much appreciated.Thanks again, Rebecca.
MD · 3 December 2024
Agent replied · 22 December 2024
Thank you for your kind words, MD. We're delighted to hear that Rebecca's diligence and care made a positive impact. Your appreciation means a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotMonika Lami
I’ve been a landlord with Andrew’s for almost 5 years and from day 1 they’ve been extremely helpful and professional. I’ve never experienced any issues or problems.
Nadia · 30 September 2026
Agent replied · 10 October 2026
Hi Nadia, thank you for your kind words and for being with us for almost 5 years! We're thrilled to hear about your positive experience. Your feedback motivates us to continue providing excellent service. If you ever need assistance, feel free to reach out.
★★★★★ 5/5
TrustpilotToday I took a call from Shamiya
Today I took a call from Shamiya. As a first contact I was extremely impressed with her telephone manor on the whole then as we talk and found some common ground Shamiya was very helpful, empathetic and genuine. I felt listened to and respected during and after our conversation. Thank you, Johanna
Johanna · 11 November 2024
Agent replied · 22 December 2024
Thank you, Johanna! We're thrilled to hear about your positive experience with Shamiya. Your kind words mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotDaryn was a lovely guy and answered all…
Daryn was a lovely guy and answered all our questions we had about the property. He arrived promptly and let me view the place at my own speed.
Anna · 4 June 2026
★★★★★ 5/5
TrustpilotOnce again Harpindar at the Downend…
Once again Harpindar and Gurmit at the Downend Branch provided excellent service, thank you for their help and to the wider team for finding me new tenants.
CF · 18 September 2026
Agent replied · 25 September 2026
Thank you, for your wonderful feedback! We're thrilled to hear about your positive experience with Harpindar, Gurmit, and the team at the Downend Branch. Your satisfaction is our priority, and we look forward to continuing to serve you.
★★★★★ 5/5
TrustpilotMark Anderson was fantastic
I will definitely recommend Mark Anderson at Southfield branch. He was fantastic and very helpful during the selling although was a very long process he was always there to support me and to answer to all my questions and doubts . Many thanks Mark for your hard work.
Célia · 13 December 2024
Agent replied · 22 December 2024
Thank you, Célia, for your kind words! We're thrilled to hear about your positive experience with Mark at our Southfield branch. Your recommendation means a lot to us. We'll be sure to pass along your appreciation to Mark. Best wishes , Lisa
★★★★★ 5/5
TrustpilotIsabelle provided exceptional service…
Isabelle provided exceptional service during my recent property viewing and over the phone. Her professionalism, attentiveness, and dedication to ensuring a positive customer experience were truly commendable. She went above and beyond to address all my inquiries and made the entire process seamless and enjoyable. I highly recommend Isabelle for her outstanding customer service skills and expertise in the real estate industry.
Bashir · 19 April 2024
Agent replied · 12 June 2024
Hi Bashir, thank you for the five star review. Brilliant that Isabelle has provided you with an excellent experience and delivered a great service to you. Thank you for sharing your feedback, it's greatly appreciated. Thanks, Rhys
★★★★★ 5/5
TrustpilotMy experience with APG is nothing short…
My experience with APG is nothing short of wonderful especially because of the excellent staff. My interaction with them was really helpful. Particularly Sammi who treated me like a long time friend. He was so understanding, empathetic, and supportive. I feel hopeful already that I will find the type of property to rent with APG.
Evelyn · 13 August 2024
Agent replied · 24 August 2024
Thank you, Evelyn! We're thrilled to hear about your positive experience with Sammi and our team. Your kind words motivate us to continue providing excellent service. We look forward to helping you find the perfect property!
★★★★★ 5/5
TrustpilotKyle Sykes
This is a review for Kyle Sykes. Kyle has been helping us find tenants for our house near Radstock. It has been a slightly slow process because some prospective tenants have pulled out e.g. due to changes in their circumstances. However Kyle has communicated promptly and accurately and taken the necessary action at each point. All in all, we've been very satisfied.
Simon · 30 March 2024
Agent replied · 12 June 2024
Hi Simon, thank you for the terrific review. We know that Kyle will be really pleased to see your kind feedback, especially to recognise his efforts in keeping you updated even in what was a tricky situation. Thank you for your patience and trust to find you suitable tenants. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat service from Liz
Our property manager Liz T always communicates very well, and her experience really helps us as landlords. Years of consistently good experience, great at finding and managing tenants too.
Gareth · 25 August 2026
Agent replied · 25 September 2026
Dear Gareth ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Liz T. Her dedication and expertise are truly invaluable. We appreciate your continued trust in us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotExcellent service from Nick and Elliott - Downend branch.
I thought that selling an unoccupied house in Bristol whilst living in County Durham was going to be a challenge but Nick and Elliott went over and above to make sure everything went smoothly from keeping me informed to visiting the property several times after an offer was accepted to collect papers and take meter readings for me. Thanks guys 🙂
Diane · 14 April 2024
Agent replied · 12 June 2024
Hi Diane, we really appreciate you taking the time to leave us a positive review. Amazing to see that Nick & Elliott have been on hand to help you out and update you each step of your sale. We know they will both be really pleased to see your kind feedback, thanks again, Rhys.
★★★★★ 5/5
TrustpilotNancy couldn’t have been more helpful
Nancy, Isaac and Matt were fantastic. They always kept us up to speed and were quick and flexible when dealing with our requests. Unlike other estate agents we’ve dealt with, it never felt like we were getting too much or too little contact from them. It was just right.
James · 3 November 2024
Agent replied · 22 December 2024
Thank you, James. It's great to hear that Nancy, Isaac, and Matt provided you with excellent service. Your feedback means a lot to us.
★★★★★ 5/5
TrustpilotVery good property managers
Very good property managers. Where always on time to fix broken things in the house and would always call to ask if anything was wrong in the property so they could fix. I look forward to getting another property with them
Ebenezer · 28 May 2026
Agent replied · 4 June 2026
Dear Ebenezer, thank you for your wonderful review! We're thrilled to hear about your positive experience with our property management team. We look forward to assisting you with another property in the future. Your satisfaction is our priority!
★★★★★ 5/5
TrustpilotWe were looking for a house to rent in…
We were looking for a house to rent in Keynsham, Harpindor at the Downend branch was very helpful in arranging viewings and constant communication made the tenancy agreement run smoothly.
Gus · 12 August 2026
Agent replied · 25 September 2026
Dear Gus ,
Thank you for your wonderful feedback! We're delighted to hear that Harpindor provided excellent service and made your rental experience smooth. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery professional
We just sold out flat . David Cole was fantastic during all process. He is very professional and always prompt to respond to any questions and always keeping us positive. I would highly recommend David . Thank you David for your support and hard work.
Célia · 17 December 2024
Agent replied · 22 December 2024
Dear Célia, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with David Cole. Your recommendation means a lot to us. Best wishes in your new chapter , Lisa
★★★★★ 5/5
TrustpilotI have been looking for a property and…
I have been looking for a property and can highly recommend Issy. She is very friendly and her customer service skills are great. I felt so welcomed when I went into the store and felt that my needs when looking for a property were taken care of. Thankyou Issy.
Elise · 19 October 2024
Agent replied · 23 October 2024
Thank you, Elise! We're thrilled to hear about your positive experience with Issy. Your kind words mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery helpful
Joe has been fantastic at helping me with the changes that have come about with lettings. Very approachable, knowledgeable and willing to help.
Fara · 4 June 2026
★★★★★ 5/5
TrustpilotGeorgina - Top Team Member!
Nothing but positivity and professionalism from Georgina in the Cheltenham branch. Georgina was able to structure and understand my situation with ease, this is clearly due to her vast amount of knowledge in the property sector. Building long lasting working relationships is a strong point of Georgina’s, she’s certainly an ideal people person who’s willing to go above and beyond to help her clients, thank you Georgina.
Samuel · 25 October 2023
Agent replied · 12 June 2024
Hi Sam, thank you for leaving us a review on Trustpilot too! So pleased to see you had such a great experience with us and we know Georgia will certainly appreciate your brilliant feedback. Thanks again, Rhys
★★★★★ 5/5
TrustpilotWe had a fantastic experience with this…
We had a fantastic experience with this agency. The team were extremely warm‑hearted, attentive and thorough throughout our search. They helped us find a suitable property very quickly, and provided great support with all the unfamiliar paperwork. Anisa, Jenna and Sammi are very friendly and professional, we would highly recommend them.
Yi · 9 October 2026
★★★★★ 5/5
TrustpilotLorna
Hi. I moved house through Andrew’s property group. My move was being handled by Lorna. She was amazing and very understanding and supportive throughout the process
Zak · 18 August 2026
Agent replied · 25 September 2026
Hi Zak, thank you for your wonderful feedback! We're thrilled to hear that Lorna provided such excellent support during your move. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa
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