Every review we hold for the Heywood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotStephen is always informative
Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.
Emily · 22 August 2024
Agent replied · 24 August 2024
Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.
★★★★★ 5/5
TrustpilotI spoke with Molly and I was given…
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.
Matthew · 9 May 2026
Agent replied · 4 June 2026
Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.
★★★★★ 5/5
TrustpilotI was shown a property to rent
I was shown a property to rent, by Nancy Henley on Saturday. From your Horley offices. Nancy was friendly, helpful and above all professional. I have dealt with plenty of estate agents over the years. This includes my house sell, back in April 2018. Nancy was a pure delight, by far the best estate agent I’ve met. thank you
Hannah · 18 September 2023
Agent replied · 12 June 2024
Hi Hannah, really pleased to see you had a fantastic experience with Nancy and the team in Horley. The best agent you've ever met is certainly high praise indeed and we know Nancy will be so pleased seeing this review.Great to see that Nancy was everything you'd want in an agent, good luck with your search and move, thanks Rhys.
★★★★★ 5/5
TrustpilotTanya was brilliant
Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended
John · 24 August 2024
Agent replied · 29 August 2024
Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotBrian Barnsby was brilliant with…
Brian Barnsby was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars
Kimie · 9 September 2024
Agent replied · 23 October 2024
Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotFriendly and Bubbly Staff
Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea
Dmonic · 17 October 2024
Agent replied · 23 October 2024
Thank you, Dale and Thea. It's great to hear that you found Issy and Molly really friendly and helpful.
★★★★★ 5/5
TrustpilotHelpful staff and quick to respond
Shamiya was lovely, very friendly and helpful and very quick to respond to any emails or phone calls when I needed her. She helped me secure a rental within a couple of days after months of searching and disappointment.
Jake · 26 September 2024
Agent replied · 23 October 2024
Thank you, Jake. It's great to hear Shamiya provided such excellent service and helped you secure a rental quickly. We hope you enjoy your new home.
★★★★★ 5/5
TrustpilotExcellent valuation advice
We recently had a valuation visit from Catherine Turner of the Bear Flat office. Catherine was extremely knowledgeable and personable and gave us excellent advice. This has given us just the information we need at this stage of our potential sale.
Stephen · 21 August 2024
Agent replied · 24 August 2024
Thank you, Stephen. We're very happy to hear that Catherine provided you with valuable advice and a positive experience. Please get in touch again when you decide to sell.
★★★★★ 5/5
TrustpilotProperty Sale
Katie and her team have done a good job for us in selling our property in Bath, finding paperwork we needed for solicitors etc. Twenty plus years you have looked after our affairs, now come to an end. Many thanks Sylvia Townsend
Sylvia · 15 July 2024
Agent replied · 24 August 2024
Hi Sylvia , thank you for taking the time to leave us a review. It is fantastic to hear how Katie and the team did such a great job selling your property, and that you have been dealing with us for over 20 years. Thanks , Lisa
★★★★★ 5/5
TrustpilotOutstanding customer experience and delivery
Had the pleasure of dealing with Ben at the Wallington branch recently. A true professional, who places great value in the customer journey. Delivered everything in a timely manner, and kept us fully updated throughout the process. Exceptional service all round from Ben and the team.
Leon · 27 April 2024
Agent replied · 12 June 2024
Hi Leon, what a fantastic review. Thank you for taking the time to share your experience, we know that Ben and the team will really appreciate reading your feedback. Exceptional service is always the aim, glad to see it was delivered! Thanks again, Rhys
★★★★★ 5/5
TrustpilotFantastic experience with the andrews…
Fantastic experience with the andrews downend sales team. Although we didnt make an offer we were allowed to view twice right at the end of the day and it was last minute. Antonia was very responsive and answered all of our questions.
Ryan · 26 June 2024
Agent replied · 24 August 2024
Hi Ryan, thanks for the review. Great to hear you had a fantastic experience with us and we wish you all the best with your property search. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreg Lines was incredibly helpful
Greg Lines was incredibly helpful. I left my key inside my flat and unfortunately was locked out but Greg lent me a spare set so I was able to get back into my flat. Thank you!
Natasha · 4 October 2024
Agent replied · 23 October 2024
Thanks for your review, Natasha. Glad that Greg was able to help you.
★★★★★ 5/5
TrustpilotThanks Shamiya Simpson
Thanks Shamiya Simpson, had a wonderful experience with you. You are so lovely in engaging the Tenants. So polite and have good mannerism. Clear in answer to queris, sure I will recommend you to all. Thanks Andrew Property Group
Brijesh · 15 August 2024
Agent replied · 24 August 2024
Thank you, Brijesh. It's great to hear about your positive experience with Shamiya. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotViewing in saltford…
I was met by Izzy face to face around 1pm today at the house for viewing.Lizzy was so lovely and totally matched her telephone conversations.Lizzy was very informative and patient and altogether perfestional .A very warm and pleasant visit.Also was met with a smile
Rebecca · 16 May 2024
Agent replied · 12 June 2024
Hi Rebecca, thank you for the five star review to Izzy, amazing to see Izzy was very informative and patient with yourself. I am so glad to see you had such a positive experience and thank you so much for sharing, Izzy will really appreciate this review. Thanks, Laura.
★★★★★ 5/5
TrustpilotThe process was quick and efficient
The process was quick and efficient, our consultant Jasmine was absolutely lovely, she was super attentive and responsive to any queries throughout the whole process, and kept us informed every step of the way. she made the process easy for us and was always on time to all our appointments.
Unknown · 15 January 2024
Agent replied · 12 June 2024
Thank you for the five star review. It's really pleasing to see that Jasmine and the team have been on hand to help you with all your queries each step of the way. We believe communication is key to a smooth experience and certainly looks like you've experienced that so far. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat service
We have had great service from the Downend branch. Shamiya was professional, friendly and knowledgeable. Communication throughout was great and the service provided was prompt, keeping me updated. Would highly recommend.
Lexy · 12 December 2024
Agent replied · 22 December 2024
Thank you, Lexy, for your kind words! We're thrilled to hear about your positive experience with Shamiya and our Downend branch. Your recommendation means a lot to us. We look forward to helping you again! Best wishes, Jake
★★★★★ 5/5
TrustpilotQuick and empathetic response.
Sarah Robinson was very quick when we requested a plumber to fix our boiler, she understood that we have 14 month old child in the house and going without hot water and heating was not ideal for a child. I like to thank Sarah for her quick response and empathy for our situation.
Johnny · 3 November 2023
Agent replied · 12 June 2024
Hi Johnny, thank you for taking the time to write us a review. We know Sarah works incredibly hard and is extremely passionate about getting a quick resolution when issues arise. Glad to see you and your family now have a warm home again with Sarah's help. Thanks, Rhys
★★★★★ 5/5
TrustpilotI really want to thank Raluca and her…
I really want to thank Raluca and her team for helping us resolve the issue related to the advance amount . I appreciate the efforts taken by Raluca to keep the communication between the landlord and settle the amount.
Ashwini · 3 August 2024
Agent replied · 24 August 2024
Thank you, Ashwini. We're pleased to hear that Raluca and her team could assist you effectively. Your feedback is much appreciated.
★★★★★ 5/5
TrustpilotEmily and Emma were on it throughout!
Emily and Emma and the team helped us sell our house every step of the way. They were patient and understanding with us so that we felt like we were making the best decisions. They were proactive in sorting out the little details.
Jonathan · 19 May 2024
Agent replied · 12 June 2024
Hi Jonathan , Thank you for the five star review. It is fantastic to hear that Emma and Emily helped you every step of the way and were proactive. Congratulations on the sale of your property! Thanks, Lisa
★★★★★ 5/5
TrustpilotProperties
I met a young lady called Charlotte, When I viewed a property, she has been more than helpful she went to the next level she keeps me fully informed as she knows my position and exactly what I am looking for, Thank you so much Charlotte
Miss · 18 March 2024
Agent replied · 12 June 2024
Hi Deborah , thank you for taking the time to write us a lovely five star review. Fantastic to hear Charlotte has been so helpful to you and gone to the next level. Thanks again , Lisa
★★★★★ 5/5
TrustpilotProperty Management
Gurmit has managed my property expertly. She is always available to resolve any issues from my tenants or myself in a quick and efficient manner.
S · 31 May 2026
Agent replied · 4 June 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Gurmit. Your satisfaction is our priority, and we're glad she could assist you and your tenants effectively. We appreciate your support!
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotNicole Meikle
Nicole helped me with the property at 38 Hilly Orchard and I had an excellent experience. Nicole was very helpful and answered all my queries patiently. She kept me updated about the property and was there to support through the referencing as well. I really appreciate all the effort she put in.
Urvi · 30 October 2023
Agent replied · 12 June 2024
Hi Urvi, thank you for the review and it's great to see Nicole was on hand to help you out through your journey with us. We know it can be a confusing and stressful process at times so brilliant that the team kept you up to date throughout. Thanks, Rhys
★★★★★ 5/5
TrustpilotExcellent
I am a landlord and Denise Walter from the Clifton branch manages everything for me. She deals with everything extremely efficiently and forms excellent relationships with tenants and tradespeople as well as being lovely to work with. Thank you Denise!
Lisa · 1 July 2024
Agent replied · 24 August 2024
Hi Lisa, thank you so much for taking the time to leave us a review. Amazing to see that Denise has been on hand to help you with everything you've needed, we know she will really appreciate seeing your kind feedback. Thanks again, Rhys
★★★★★ 5/5
TrustpilotRebekah Weston, Keynsham Branch
We have been using the Keynsham branch to manage our property for over 10 years. Rebekah Weston has been amazing through out this time. She is efficient, friendly and professional. Rebekah sorts out any problems quickly whilst always keeping us up to date. She is a real asset to the company. Thanks Rebekah!
Lorraine · 2 October 2023
Agent replied · 12 June 2024
Hi Lorraine, fantastic to see you've had a great experience with us for over a decade! We really appreciate you trusting us with managing your property and it really is brilliant that Rebekah and the team have been providing you with a top level service. Thank you for the five star review, Rhys.
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