Trusted Agent profile · Heywood

Anwyl Homes Heywood reviews

4.7

★★★★★ Excellent

1,215 reviews across 2 platforms

Manchester Road, Heywood, OL10 2QD

Anwyl Homes's office in Heywood, at Manchester Road, is rated 4.7 out of 5 across 1,215 reviews on two platforms, including 8 Google reviews rated 4.9.

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4.9 / 5

8

Reviews on Google

This office

Trustpilot logo

1,207

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Heywood office, from every platform, shown as written. First names only.

5/5

Trustpilot

Property Management

I would like to express my gratitude to Monika Lami who managed my property for the last few years before I decided to sell, I have always found Monika to be very helpful and diligent with every aspect of the property management and would highly recommend her as she made everything so easy and hassle free. A big thanks to Monika for all her help!

Mark · 6 December 2024

Agent replied · 22 December 2024

Thank you, Mark, for your kind words! We're thrilled to hear about your positive experience with Monika. Your recommendation means a lot to us. Best wishes, Jake

5/5

Trustpilot

Excellent service from Bear Flat

I would like to thank Sophia and Emma from Bear Flat for being a delight to work with, and for helping to make buying our first property far less stressful than it otherwise might. I particularly appreciated their patience in answering and responding to all our concerns, and for being not only very professional, but also very friendly throughout the process. I would buy from them again! (But really don't ever want to move - we love our new home).

Jo · 23 March 2024

Agent replied · 12 June 2024

Hi Jo, we really appreciate you taking the time to leave us a five star review. Fantastic to see that the team in Bath were able to help you with everything you needed from viewing all the way through to completion. We are so pleased you love your new home and of course look forward to helping you again should you ever need us.Thanks, Rhys

5/5

Trustpilot

An honest 1st class experience

A delightfully refreshing great experience from the first viewing of our rental home, to getting our rental home, moving in and beyond. A charming team of honest, straight forward, super helpful kind people made the entire experience a pleasure. The house was a quality find and the attention to detail to all those things to ease stress was beyond my expectations after previous experience with another estate agent with many more years experience! I will never use them again now I know how this business can be done. Highly recommend.A special mention to Isa and Jenine, both fantastic.

Lietta · 22 March 2024

Agent replied · 12 June 2024

Hi Lietta, thank you for the five star review. Great to see that the team were on hand to help you every step of the way from first viewing to settling into your new home. We know moving house can be a stressful time so it's pleasing to hear the team were able to try and negate some of that pressure for you and make everything as easy as possible, thanks, Rhys

5/5

Trustpilot

Professional service

Shamiya was waiting for me at the property, and was friendly and informative. I did not put an offer in for the place she showed me as ultimately I decided it was too far from my kids school. This was no reflection on shamiya, who was very professional. When I booked the viewing, this was done with another colleague of Shamiya’ who was equally friendly and professional. I’d highly recommend this agency.

Natasha · 29 July 2024

Agent replied · 24 August 2024

Thank you, Natasha! We're delighted to hear about your positive experience with Shamiya and our team. Your recommendation means a lot to us. Best of luck with your search!

5/5

Trustpilot

Raluca has been the best property…

Raluca has been the best property management officer I have ever dealt with. As a tenant who had a rude letting agency. She has shown me that every tenant should be treated well and with dignity. She gives the best advice, very approachable and kind. It has been a pleasant experience since I started talking to her. She is a great asset to the company. An employee for keeps!

HEART · 30 August 2024

Agent replied · 23 October 2024

Thank you for your kind words about Raluca. We're delighted to hear about your positive experience, being treated with respect and getting good advice is all part of our service.

5/5

Trustpilot

I met with Nicole Meikle at a property…

I met with Nicole Meikle at a property I have just been accepted on to rent. I found her to be extremely polite and easy to talk to, she is very professional in what she does and has made the process extremely easy for me, she gets back to me fast with any questions or queries I have with all the information I need etc. I’m extremely happy dealing with her. Thanks Nicole 😊

Chris · 23 May 2024

Agent replied · 12 June 2024

Hi Chris, thank you for the positive review. Thank you for the positive review, we know Nicole works really hard to look after our customers to it's great to see her efforts recognised. Thanks again, Rhys

5/5

Trustpilot

Janine Derbyshire is everything you…

Janine Derbyshire is everything you could hope for when it comes to property management. We had a few issues when we first moved into our new flat, but Janine was extremely supportive and has great customer service skills. She put through work orders the same day the issues were raised and within a matter of 2 days everything was resolved. Cannot fault her service or ask for more! She's simply fantastic at what she does!

Auburn · 10 April 2024

Agent replied · 12 June 2024

Hi Auburn, thank you for taking the time to leave a review and share your experience. Fantastic to see that Janine was on hand to help resolved those issues promptly for you. Thanks again, we know Janine will really appreciate seeing your feedback, Rhys.

5/5

Trustpilot

My boiler broke on a Saturday…

My boiler broke on a Saturday afternoon, I called the office and spoke to Kay who was super helpful in helping me trouble shoot the boiler over the phone. It still didn’t work unfortunately so on Monday morning Louisa got right on it and called the engineer for me. When he didn’t contact me within a few hours she chased him up again for me and he was at my door within a couple hours and fixed it. Louisa then called me back a couple days later to check everything was still okay and still working. Both Kay and Louisa were very efficient and on top of things, can’t complain about anything! Fab customer service. Thanks guys!

Abigail · 6 December 2023

Agent replied · 12 June 2024

Hi Abigail, thank you for the five star review. It's amazing to see that Louisa and Kay were on hand to assist you so quickly and get your home nice and warm again, especially important given the recent weather. Many thanks, Rhys

5/5

Trustpilot

Andrew Bannerman is an asset to the…

Andrew Bannerman is an asset to the North Cheam Branch. He was a superb guide and advisor in all stages of our journey in purchasing our first property. He was very understanding and quick to respond to all our requests and questions. He made sure to keep us informed of any new updates at all stages of our process. We couldn't have asked for a better agent to help us with our first purchase.

Vincy · 28 March 2024

Agent replied · 12 June 2024

Hi Vincy, thank you for the five star review. Fantastic to see that Andrew was on hand to help you every step of the way, providing you with guidance in what can be a daunting time, especially as a first time buyer. We know he will really appreciate seeing your feedback, thanks again, Rhys

5/5

Trustpilot

Extremely helpful and efficient service

Needed to secure my first tenancy in Bristol at short notice and Harpindar along with Issy at the Downend branch were extremely helpful in pushing things through at every stage, ensuring everything could get done in time.

Sam · 20 September 2026

Agent replied · 25 September 2026

Hi Sam, thank you for your wonderful feedback! We're thrilled to hear that Harpindar and Issy were able to assist you effectively. Your satisfaction is our priority, and we're glad everything went smoothly. If you need further assistance, feel free to reach out. Best wishes in your new home!

5/5

Trustpilot

Flat viewing with Isa Darr from Redhill

Last Monday I had the honour of flat viewing in Redhill with Isa Darr from Reigate Branch. He demonstrated professionalism and knowledge at every stage of the procedure. He arrived early, was on time, and showed a thorough knowledge of the property and its attributes. Isa’s communication skills were exceptional and created a very positive atmosphere, he was very attentive to details, answered all of my questions with enthusiasm and patience, and was very helpful. I highly recommend Isa as a Property Advisor for his really exceptional service and commitment to client needs.

Andriy · 10 November 2023

Agent replied · 12 June 2024

Hi Andriy, thank you for taking the time to write such a lovely review. Really glad to hear Isa from our Reigate branch has demonstrated professionalism whilst delivering excellent support on your viewing and was able to help with any questions you had. Your words of ‘exceptional’ communication is something we value here at Andrews and I am so glad Isa has shown that. Thank you for the recommendation, I am sure Isa will be pleased to hear your experience. All the best, Laura.

5/5

Trustpilot

Jodi is the most amazing estate agent.

Me and my family were being kicked out of the house and were really struggling to find a house and we went on rightmove and applied for this one house which was absolutely perfect for us, I applied for it in the morning and my mum got a call around an hour or less later and we had got our first viewing, my mum mentioned how her and an estate agent called Jodi had got on so well and we all had such high hopes, the viewing came along and we fell inlove with the house and Jodi was so amazing and helpful, we mentioned how we now have a puppy and we started to lose hope and then we got a call the weekend after and we were told we got the house. We are all so great full to Jodi she has been amazing and has went above and beyond for us, thank you so much Jodi., Cheltenham

Kaity · 30 October 2023

Agent replied · 12 June 2024

Hi Kaity, what a fantastic review, we know moving house can be stressful and fully appreciate that could have been the case for you, however it looks like Jodi was on hand to help your family find a new home and take that stress away. Fantastic to see that Jodi was constantly on the hunt for you and let you know of any property that was suitable as soon as possible! We hope you are settled in your new home, thanks again, Rhys.

5/5

Trustpilot

Friendly and Professional Service

I viewed a flat with Harpindar and Leila, who were both very friendly, polite and professional. They were welcoming, easy to speak to and provided all the important information about the property. Overall, a very positive viewing experience.

Marek · 8 September 2026

Agent replied · 25 September 2026

Hi Marek, thank you for your wonderful feedback! We're thrilled to hear that Harpindar and Leila made your viewing experience positive. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Positive experience.

I have had experience of putting my house on the market with Andrew’s in Cheltenham, to viewing other properties with them. From valuation, to booking in viewings and providing feedback following I found all the team friendly, responsive and helpful. Furthermore when viewing other properties my experience was the same and I was given time to look around and ask questions with informed responses. I would recommend Andrew’s to those buying or selling their property.

Catherine · 9 February 2024

Agent replied · 12 June 2024

Hi Catherine, what a brilliant review. Fantastic to see that you had dealings with us across both aspects of your move, viewing properties alongside have a valuation with us too. Great to see your experience was such a good one! Thank you for sharing and thanks again for the recommendation!

5/5

Trustpilot

As a contractor

As a contractor, carrying out many many jobs over lots of years working with Andrew’s and primarily dealing with Michelle's Smethurst.I’ve found Andrew’s to be an excellent company which to work with. Moreover Michelle is the absolute stead rock of the letting/property management side of the business, her knowledge, and skill set to operate between landlord, tenant and contractor is exemplary. 5 stars Craig Moore

Craig · 30 July 2024

Agent replied · 24 August 2024

Thank you, Craig! We're thrilled to hear about your positive experience with Michelle and our team. Your kind words mean a lot to us. Looking forward to continuing our successful collaboration!

5/5

Trustpilot

Janine

Janine, Ed and Maria have helped me in every aspect whether it was hassle free move in or any help with home repairs . I am really happy with them and appreciate their efforts.

Ankita · 24 September 2026

Agent replied · 10 October 2026

Dear Ankita, Thank you for your wonderful feedback! We're thrilled to hear that Janine, Ed, and Maria provided excellent service. Your satisfaction is our priority, and we appreciate your kind words. Best regards, Andrews Head Office

5/5

Trustpilot

Michelle Smethurst, a First-Class Property Manager.

We have known and dealt with Michelle for over a decade now. She has always been professional, supportive and friendly. She is very responsive and always goes above and beyond to make sure any maintenance requests are handled in a timely manner.We cannot rate Michelle’s exceptional service highly enough and would like to take this opportunity to express our deep gratitude to her for making us feel well-looked after.

Leila.K · 8 May 2024

Agent replied · 12 June 2024

Hi Leila , Thank you for the five star review. It is great to hear that Michelle has gone above and beyond over the past 10 years and provided exceptional service. Thanks again , Lisa.

5/5

Trustpilot

Bear Flat - Emma Mussert - absolutely fantastic experience

Bear Flat - Emma Mussert. Emma has been leading and supporting with our recent property sale. The process, through matters outside of her control, was very complex and spanned nearly 6 months. Throughout it, Emma was positive, supportive, and proactive - she actively interacted with our solicitors and the buyers to try and speed up action and improve communications. She constantly prioritised checking in to see what more she could do, was instant on her communication and responses and was a real shine of light throughout what was quite a tough and stressful time. I would not hesitate to recommend Emma, she has been absolutely super and the best experience I have ever had with an estate agent.

D · 4 September 2023

Agent replied · 12 June 2024

Hi there! Thank you so much for your lovely review! I am so pleased that Emma was able to help you through the whole process and lead you in the right direction whilst delivering support to yourself the whole way. We really appreciate this review, thank you for the recommendation and we wish you all the best for the future! All the best, Laura.

5/5

Trustpilot

First rate service

I received excellent service from James & Antoine at the Wallington branch. They updated me at every opportunity, listening to all my concerns and chasing my solicitor when needed. James had sold my parents house 15 years ago and his personal service is second to none. I would highly recommend both gentleman.

Judith · 19 May 2026

Agent replied · 4 June 2026

Dear Judith, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with James and Antoine at our Wallington branch. Your recommendation means a lot to us. We look forward to serving you again in the future. Best wishes , Lisa

5/5

Trustpilot

From the time we called Brian Barnsby…

From the time we called Brian Barnsby at the Morden branch of Anderws to the day we exchanged, (still not completed yet) we knew that Brian was good at whatever he does. Throughout the process, Brian stayed professional, helpful, and understood the pressures that we were under. He was a pleasure to work with, and would definitely use him again. Thank you Brian

Dave · 30 July 2024

Agent replied · 24 August 2024

Thank you, Dave! We're thrilled to hear about your positive experience with Brian at our Morden branch. Your kind words mean a lot to us. We'll be sure to pass along your appreciation to Brian.

5/5

Trustpilot

Furniture deliveries when you live…

Furniture deliveries when you live abroad can be more stressful than normal - especially because you cannot be there to receive them. Luckily for me, Brianna, Karina and Molly went out of their way to ensure that the deliveries made it safely into the property. I cannot thank them enough for being my eyes and ears and door openers. They didn't have to do this - they did it because they provide a brilliant service. Thank you again.

Lesley · 16 September 2023

Agent replied · 12 June 2024

Hi Lesley, thank you for the review. Great to see our staff members going above and beyond to help our customers out when they need us.Fantastic review, thank you Rhys.

5/5

Trustpilot

Selling a property using Andrew’s Estate Agent, Reigate

I would thoroughly recommend using Andrew’s estate agent in Reigate. Isaac Biggerstaff was the agent who helped us through the process of selling my father’s flat, he was at all times professional, knowledgeable and understood our needs. He kept us up to date with how the move was progressing, and answered any queries promptly. Thank you Isaac for your kind and thoughtful approach.

Jane · 20 July 2024

Agent replied · 24 August 2024

Hi Jane, thank you for taking the time to share your experience with us. It's great to see that Isaac was on hand to help you with everything and keep you up to date all the way through the process. Thanks again, Rhys

5/5

Trustpilot

Thank you for your help yesterday…

Thank you for your help yesterday Sammi. New to the rental market - and the area, you explained what the rental market in Oxford is like - and managed our expectations in a kind and thoughtful manner. Thank you for making sure we were able to view the property during our brief visit to the city.

Rachel · 1 November 2024

Agent replied · 12 June 2024

Hi Rachel, thank you for taking the time to write a five star review. Great to see the lads were well looked after whilst they were renting with us and Lydia was able to assist them! Thank you for your kind words and all the best, Laura.

5/5

Trustpilot

Greg at the Stroud Branch was fantastic…

Greg at the Stroud Branch was fantastic in assisting with the rental of our house. He was professional, helpful, and made the whole process smooth and stress-free. Highly recommended!

Ben · 23 September 2025

Agent replied · 25 September 2025

Hi Ben Ronen, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Greg at the Stroud Branch. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa

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