VIA Properties Hertfordshire reviews

★★★★★ 5/5

Google

I am extremely impressed with the service VIA Properties have provided me with. Enzo and the team have done a great job finding a suitable tenant and managing my property. Prompt replies to questions over phone, email and even Whatsapp which has made dealing with them extremely convenient for me.

Stefan · 19 June 2019

★★★★★ 5/5

Google

Enzo has provided exceptional service and advice, I highly recommend his agency. One of the best we have experienced. From start to finish, the whole process was handled with the utmost professionalism. A Arif

Munufe · 16 March 2026

★★★★★ 5/5

Google

Via Properties are a excellent estate agent. They are really good at doing what they do. The staff are hard working and get the job done. I recommend Via Properties to everyone I am so happy with all their hard work and I want to thank every single staff for all there hard working. Excellent service and best estate agent's.👏 …

Sevkan · 24 March 2024

★★★★★ 5/5

Facebook

I would highly recommend VIA Properties after finding tenants for my property so fast. I was updated throughout the process and the knowledgeable team answered any questions without delay. A huge thank you to Enzo, Tony and the team at Via! 5 ⭐️ service Thanks again Anthony H

Anthony · 5 February 2019

★★★★★ 5/5

Google

It has been my pleasure to be a tenant for almost 2 years in a property managed by Via. Enzo is always a perfect gentleman and he and his team provide a first class, friendly and efficient service. I wouldn’t hesitate to recommend them. Dean Latchford .

Dean · 19 June 2019

★★★★★ 5/5

Facebook

I can't recommend Enzo and the team at Via properties enough. I have heard horror stories from friends and families about their estate agents and Enzo really is one of a kind! Communication was beyond excellent and we were kept up to date on everything without ever having to request information! The purchase of my property was smooth sailing and its all down to Enzo and his team. I will never use another estate agent again! Thanks so much Enzo.

Grace · 29 October 2017

★★★★★ 5/5

Facebook

We had the pleasure of dealing with Alex and Enzo, both of whom were really helpful and friendly. Alex showed us round the property twice, he was knowledgeable and approachable. The purchase of our house was a speedy process thanks to Enzo's hard work and great communication with us at all times. Would highly recommend VIA Properties - we were first time buyers and they made the process as simple as possible for us, for which we are really grateful.

Jennifer · 10 May 2017

★★★★★ 1/5

Google

They let me move into a flat that was infested with black mould that had clearly been painted over. The mould started to come through the paint within a week of living there. Told me it was my responsibility to pay for professional mould …

Jess · 16 November 2025

★★★★★ 5/5

Facebook

I have to say a huge thanks to Via Properties, especially to Enzo with their help in renting out my property so quickly Every step of the way they kept me informed and I could not fault them at all. 5 stars Thanks Tony D.M.

Strive · 1 October 2018

★★★★★ 5/5

Facebook

Thank you Enzo! We were trying to sell at a fairly low point in the market but you managed to not only get it off our hands in a reasonable time, but we sold for a decent price too! It is always good to know the person you are dealing with will be friendly, respond quickly to emails, actually pick up your calls, and be totally honest throughout the process. We really appreciate everything you did for us.

Danika · 22 June 2017

★★★★★ 1/5

Google

I am sad to say that this company has treated my family disgustingly We are a hard working family and wanted to rent a property for our two sons one of which is completing his law degree and the other doing his apprenticeship and both working. Since the visit we have called via properties at least in excess of 10 calls The reason for our call was to put in an application for a property that has been available for a while now and is still available. Every time we called we was told That the young man (Ollie) was off.This went on for 10 days and when we asked if someone else would kindly help us they repeatedly said that they will take my details and someone will get back to me which just did not happen. We all called and was told the same thing until eventually we called and Ollie answered and at that point he stated the landlord has decided to rent to his friend. However this property is still being currently advertised on Via Properties and multiple sites as available to let We also called regarding another property only to be told we would be called back but yet again nothing. This kind of behaviour raises concerns with regards to Via properties professionalism and has we have completely lost faith in their promises. This is unfortunate as there are a number of lovely properties which they are advertising for let, however if the despicable service we received is anything to go by we would not recommend this Letting Agent to serious buyers/ tenants/Landlords or people with an Ethnic background.NegativeResponsiveness, Professionalism

Koopz · 27 August 2021

★★★★★ 5/5

Google

Went to view a property in Hoddesdon and met John who was very professional , helpful and explained what the property offered. It was a pleasure thanks again.

Doha · 16 February 2026

★★★★★ 1/5

Google

At the beginning of our rental search, we were interested in a property through another agency, only to later discover that one of the partners was involved in both companies. This created a clear conflict of interest and gave the …

Aimee · 16 October 2025

★★★★★ 5/5

Facebook

Thank you Enzo and Alex for your extremely efficient and friendly service. We have just completed on our property today and are delighted with the way you handled everything. Nothing was ever too much trouble and our calls/enquiries were always dealt with speedily and courteously. It has been a pleasure dealing with such an experienced and honest company. We will have no hesitation in recommending the services of VIA PROPERTIES.

Sally · 27 June 2017

★★★★★ 5/5

Google

Enzo, Oli, Julie & the team were amazing. Via Properties let our property for us after it had been marketed with two other local agents - we were initially doubtful on what extra service they would give us but we are so glad we worked with them & wished we had them on board from the start!! Their service from start to finish was second to none, really friendly and informative, proactive and reassuring. The photography and marketing they put together was brilliant and quick. They found our tenants within a few weeks in a very quiet market. They were on hand to answer any questions and always responded to us quickly and helpfully. As first time landlords they really guided us through the process step by step and I always felt up to date and informed throughout. We were able to have open and honest discussions with Enzo and he really listened to us as clients and endeavoured to deliver the best result for us whilst taking all our concerns into consideration. We will no doubt use them in the future for our property needs for both sales and lettings. Just want to say a huge thank you to you all!

Rayne · 24 March 2024

★★★★★ 5/5

Google

Would highly recommend Via Properties. We recently let out two properties with the help of Enzo and his team. The service was top notch - efficient, thorough, knowledgeable and friendly. Will definitely be using them again.

G · 19 June 2018

★★★★★ 5/5

Facebook

The service we received right from our very first enquiry call was professional and not pushy. Via were fantastic in making their services and costs clear, they sent guidance notes to prep house for photos and were able to find wonderful tenants quickly. Ongoing management through them has been seamless and painless and the team are really great. Highly recommend Via...Enzo and team thank you.

Ema · 14 December 2019

★★★★★ 5/5

Google

Had a positive experience with this agency. Always very communicative and responded to all my queries swiftly and effectively. Highly recommend them. Thank you Enzo and team for all your help throughout the process.

Caterina · 19 June 2019

★★★★★ 5/5

Google

We initially approached VP to buy a property but we were so impressed with the service provided we decided to use them to sell our property. Enzo did not let us down he was very supportive, was there when we needed him across all forms of communication. He was extremely pro-active and helped to achieve quick solutions. Above all this he showed a keen interest and great character, an estate agent who actually cares!! Should I ever need to buy or sell in the future I will not hesitate to use VP.

Rex · 19 June 2019

★★★★★ 5/5

Google

The communication is very good and clear. And the process they done was very smooth and easy.

Deep · 16 March 2026

★★★★★ 5/5

Google

After searching for a house for nearly a year using many other agents in the Enfield and Cheshunt area, Enzo and Oli at VIA Properties were the most helpful. They both helped to ease any anxiety or worries we had by reassuring and answering questions that we had every single time. They worked hard to negotiate with the vendors and us and always remained respectful to ensure sides were happy money wise. 7 months later, we have moved into our new forever home after renovating and we are still grateful for the support that VIA provided since the beginning. Can’t recommend them enough!! If you’re looking for a smooth & easy process, VIA Properties is the agency to go to. ⭐️

Rojda · 20 December 2023

★★★★★ 5/5

Google

Attentive, friendly and quick to respond to questions. Shout out to Esin, Tony, Oli and Enzo :)

Daniel · 18 June 2022

★★★★★ 5/5

Google

Really happy with our experience with Via Properties. Always available to help and answer any queries promptly and resolve any issues. Would recommend Enzo and his team and use again.

Kelsey · 19 June 2019

★★★★★ 5/5

Google

Have used Via Properties to manage my property for a number of years and have always found Enzo and his team helpful and honest in all my dealings with them Would highly recommend Via Properties

David · 21 September 2023