VIA Properties reviews

★★★★★ 5/5

Google

I have been happy with Enzo with his management of my rental property and also recently with his help with selling my property. Communication is always good with Enzo and I feel he goes above and beyond to make things happen. I would definitely recommend Enzo and the team.

Carlo · 16 March 2026

★★★★★ 5/5

Google

exceptional service I've received from Via Properties! Their team, particularly Julie, are absolute stars. Whenever I've had an issue or query, they've been lightning quick to respond and resolve it. Julie's been my main contact and she's been fantastic - proactive, knowledgeable, and always goes the extra mile. Can't fault them! 👍 Highly recommend Via Properties for their professionalism and dedication to customer satisfaction."proactive, knowledgeable, and always goes the extra mile. Can't fault them! 👍 Highly recommend Via Properties for their professionalism and dedication to customer satisfaction.". .

Nodge · 16 March 2026

★★★★★ 5/5

Google

My partner and I met with John from VIA and he was very quick to respond and easy to communicate with. John is helpful, well mannered and easy going. He made us feel very welcome and didn’t put any pressure on us to take the property or to hurry up. I couldn’t ask for a better experience when looking for a place to rent.

Clarc · 16 February 2026

★★★★★ 5/5

Google

"I got three estate agents to give me quotes for handling the sale. Two, I thought, had a strategy. Enzo at Via Properties I felt completely at ease with. This contined throughout the sale. Enzo and his colleagues Ellis and Jake eased everything along seamlessly. I never had to chase about anything. I trusted their advice implicitly. We received a succession of offers and were completely in tune regarding how they should be handled. They say selling a house is stressful, however, Via Properties alleviated most of the stress and I could not have wished for better service. I believe they have formed a great team there to support, each in their individual way, along the house selling journey."

Carmela · 16 March 2026

★★★★★ 5/5

Google

I recently moved out of the property and wanted to take a moment to leave a review and say thank you to the whole team. From start to finish, nearly 7 years, my experience with via properties has been excellent. Everyone was incredibly friendly, approachable, and professional. Communication was always clear and straightforward, and I really appreciated how quickly any questions or maintenance issues were responded to and resolved. It made such a difference knowing that if something needed attention, the team would act promptly and keep me updated. The whole process, from moving in to moving out, felt smooth and well managed. Thank you for making my time at the property such a positive experience.

Ronahi · 16 March 2026

★★★★★ 5/5

Google

I was recommended to use Via Properties by a friend of mine. When I met with Enzo it was clear he had an excellent understanding of the market, in and around Hoddesdon, including market trends, and he helped me to decide on the right time for me to sell. It wasn't all plain sailing but Enzo and Ellis supported me in finding the right buyer and kept me up to speed at every step. Via Properties are both professional and personal.

Clodagh · 16 February 2026

★★★★★ 5/5

Google

Overall: Very accommodating- excellent service! Very happy with their level of service! Good communication throughout. Good availability for viewing the property I was interested in. They have been the only agents who haven’t been constantly calling or insisting on communicating via phone calls-only and were able to accommodate my preference of emails. Enzo and Oli were both very helpful and polite. Thank you for all your help with the purchasing of my first property! Edit: After the sellers had accepted the offer, I was pleasantly surprised that Enzo and Oli continued to be attentive and accommodating, checking up on how the conveyancing process was going and went above and beyond to try to get the keys to me around my difficult schedule. I’m Very grateful - thank you!

Penny · 28 May 2024

★★★★★ 5/5

Facebook

Enzo and the team were an absolute pleasure to work with from initial meeting through to completion. We could not have picked a tougher time to sell our property, during the height of the pandemic! Enzo and co stepped up to the challenge and managed to get people through the door. Owing to the pandemic the task for the team was not easy and they certainly earned their fee having secured another buyer the day after our original buyer dropped out. Enzo and the guys went above and beyond to ensure we were kept up to date and satisfied. Would recommend and have recommended to our good friends who also found a buyer through Via Properties 👏🏻👏🏻👏🏻

Ryan · 9 March 2021

★★★★★ 5/5

Google

From start to finish Oliver was my main point of contact and I cannot thank him enough for all of his help throughout the process! Any questions that I had have been promptly dealt with. I was able to move in to my new place reasonably quickly. I have also been contacted by few other agents at VIA Properties and with confidence can recommend these estate agents to others.PositiveResponsiveness

Roksana · 27 August 2022

★★★★★ 5/5

Google

I can't recommend Enzo and the team at Via properties enough. I have heard horror stories from friends and families about their estate agents and Enzo really is one of a kind! Communication was beyond excellent and we were kept up to date on everything without ever having to request information! The purchase of my property was smooth sailing and its all down to Enzo and his team. I will never use another estate agent again! Thanks so much Enzo.

Grace · 19 June 2018

★★★★★ 5/5

Google

VIA properties and all their team have given me 7yrs of a smooth tenancy where i know they have always been at the other end of the phone. They remain professional at all times and communication has always been good even as the team has expanded. From the very start they have always gone above and beyond and would 100% recommend them 👍

Lucy · 16 March 2026

★★★★★ 5/5

Google

Enzo and his team were very effective to market my property and to get tenants signed in a timely manner. All paperwork, viewings and check-in were conducted in a very professional and efficient way. They provided all the guidance and support needed to answer all of our questions throughout the process.

Carlos · 24 December 2024

★★★★★ 5/5

Google

Enzo and the team at Via (Julie and Jake included!) have been brilliant. Professional and always eager to help; communication has been spot on. Thoroughly recommend!

Laura · 25 September 2025

★★★★★ 5/5

Google

What a pleasure to deal with a truly professional team at Via properties. They helped us throughout the whole process of buying our property and nothing was too much to ask for.

Geraldine · 24 December 2025

★★★★★ 5/5

Google

Jake showed us the property, getting a viewing booked in was easy and quick. The whole process has been easy, well explained and informative. Couldn’t have been more helpful throughout.

Aiden · 19 December 2025

★★★★★ 5/5

Google

We have a rental property and have used Via Properties as letting agents for the past year. During the process of finding a tenant - Oli & Enzo were both responsive and quick to deal with any enquiries. Esin has also been very quick with dealing with management issues and the recent renewal went smoothly.PositiveResponsiveness, Quality, Professionalism, Value

Samantha · 18 June 2021

★★★★★ 1/5

Google

Poor communication. I’ve had to ring nearly daily to try and put an offer in on a property after two viewings. Every time I ring I’m told “we’re waiting on a response from the landlord and we will ring you back” only to never actually be …

Ali · 16 April 2025

★★★★★ 1/5

Trustpilot

Not recommended

At the beginning of our rental search, we were interested in a property through another agency, only to later discover that one of the partners was involved in both companies. This created a clear conflict of interest and gave the impression that both agencies were working together to maximise their own financial gain rather than act transparently or in our best interest.

Aimee · 26 September 2025

★★★★★ 5/5

Google

Hi I have used Via Properties to rent out my property over the last 5 years and have never had any problems with them. Their prices are competitive and they always find me good tenants! I would highly recommend Enzo and his team....they are very professional and always kept me updated on progress.

Sharanjit · 18 June 2020

★★★★★ 5/5

Google

Very Happy with my experience selling my property with Enzo and the Via Properties Team. Property was on rightmove within days and sold within a week, very good communication with Enzo throughout, would highly recommend their service and will use their services if ever required in the future.

Mark · 18 June 2021

★★★★★ 5/5

Google

Enzo and his team have been an absolute pleasure to deal with, nothing has been too much trouble and Enzo personally has gone above and beyond. Would not hesitate to recommend Via Properties to friends and family, and would most definitely use again in the futurePositiveProfessionalism

Liam · 18 June 2021

★★★★★ 5/5

Google

I've have been so impressed with Enzo and his team! Good quality advice, very sincere and helpful!!! Found our new tenants within a month! Enzo keeps to his word and the management of our Property is 1st class. Would have no hesitation in recommending Via Properties Ltd. WELL DONE!!!!

Caroline · 18 June 2020

★★★★★ 5/5

Google

I felt very supported in renting a home through Via property. I felt really welcomed with the 'Welcome to your New Home Package.' I would certainly recommend Via Properties to those searching for a house to rent.

Lilian · 16 March 2026

★★★★★ 5/5

Google

Overall, my experience with Via Properties has been great. They’ve made managing my buy-to-let property straightforward and have been easy to deal with whenever I’ve had questions. I appreciate their professionalism and the support they’ve provided.

John · 16 March 2026