Trusted Agent profile · Hertfordshire
★★★★★
111 reviews across 2 platforms
38 Chequer Street, St Albans, Hertfordshire, AL1 3YH
Connells's office in Hertfordshire, at 38 Chequer Street, is rated 4.0 out of 5 across 111 reviews on two platforms, including 107 Google reviews rated 4.0.
Every review we hold for the Hertfordshire office, from every platform, shown as written. First names only.
5/5
GoogleI have known Doug for a number of years and have benefited from his vast property experience and knowledge in St.Albans. I have always found him and his team to be very professional offering excellent service. More recently I have utilised the services of the lettings team in Chequer Street and found Kirsty and Shannon to be very helpful and attentive. I would have no issues recommending Connells for property sales, purchase or lettings.
5/5
GoogleQamar, the agent that looked after me was very helpful and supportive. A very experienced agent with loads of information on how to get the job done properly! Will definitely recommend any day 👍 …
Hello, thank you so much for taking the time to provide our Connells team with a 5-star review. We are so happy to hear Qamar and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.
5/5
GoogleProfessional and excellent service from the staff at Connells, especially in the Lettings department. They help me move so quick and efficiently in a time where I needed it to be. Will highly recommend Connells Estate Agents to anyone looking to move.
5/5
GoogleQamar was superb and very efficient. Highly recommend
5/5
GoogleI found the team at Connells to be very friendly and helpful, nothing was too much trouble, every little question was answered, and not just with the person I was dealing with. It shows the whole team is committed to delivering excellent customer service!!
1/5
GoogleCompletely unprofessional. They are holding our deposit for more than a month without reason. Not impressed why our previous landrod change agency.
Hello, thank you for taking the time to provide the team with feedback. We are very concerned with your comments and would like to get more information on this so we can get in contact with the branch manager to resolve this. If you'd like to get in touch with us on socialmedia@connells.co.uk , we will be more than happy to look into this for you.
5/5
YellGreat Team
Great team at St Alban's office. I sold my flat with them recently that had several complexities. The team were super helpful and really motivated with potential buyers constantly been shown round. Communication was clear and frequent, can't rate them highly enough Great COVID safe setup as well for viewings
5/5
GoogleSophie at Connells was just amazing - professional, supportive and patient - she is the sole reason our exchange went through and has been a real superstar. Simon and the whole team run a really professional office and are the first estates agents i have dealt with who don't conform to the dreaded stereotype.
5/5
GoogleVery helpful and professional, very quick to respond. Provided good advice on how best to present our property to potential buyers and Nick even kindly helped to move some furniture!
1/5
GoogleSTAY AWAY! terrible estate agents! they are keen to get the business and once contract is signed they couldn't care less. They don't deal with any issues, charge more than agreed and DON'T PAY IT BACK!! stay away and use other local estate agents.Letting team is even worse. don't waste time, energy and money with them.
1/5
GoogleAlison has wasted my partners time, she took our deposit and has refused to give it back. She is so unprofessional, please stay away from this agency!!!!!!!!
5/5
GoogleParticular appreciation to Sophie Bailey who was a continuous source of excellent support, commitment and good communication.
Hi there, thank you so much for the 5* review of the St Albans branch! It's great to hear that the team have been committed and given excellent support with good communication!
5/5
GoogleI have had dealings with Doug at Connell's many times over the years for purchasing and selling Residential property and every time Douglas and Connell have been very efficient, courteous and achieved the required result. I would have no hesitation of using Connell and Doug Guerrier for any of their professional services.
5/5
GoogleA good service provided by Qamar whom is a very friendly and informative individual.
Thanks for the 5-stars for our Connells St Albans office.
5/5
GoogleI had a great experience very helpful stuff memeber his name was Qamar
Thank you for the 5-star review for our Connells, St Albans office and for highlighting the great service Qamar gave.
5/5
GoogleThe lettings team have helped me search for a property, they are very professional and helpful, I would highly recommend speaking to Kayleigh or Alison if you are looking to rent
5/5
GoogleI have used Connells to purchase property and to sell property. I am a Chartered Surveyor myself & don't have a connection with this firm. I have found them very good - the first person they brought to view purchased both apartments I was renovating.
1/5
GoogleWill never use Connells again, awful company
We are sorry to hear that you feel our service wasn't up to standard, we would love to improve on that. If there is anything further you would like to share with us please get in touch with us on socialmedia@connells.co.uk so we could look into this matter further for you.
5/5
GooglePurchased and sold a house with the team in St.Albans. Very impressed with how they kept us up to date with the sale and ongoing purchase, would recommend.
5/5
GoogleFound tenants for our let on the first day! Top marks to Qamar and Alison thankyouuuuu Would highly recommend, always super helpful and quick with responses in these difficult times Adrian & LaurenPositiveResponsiveness, Professionalism
1/5
GoogleReally poor service from lettings team as soon as they have you signed up. Calls are never returned, e-mails not answered and getting back money they owe you is nearly impossible.NegativeResponsiveness, Professionalism
5/5
GoogleIf you are in the market for a house, this is the place for you
3/5
GoogleNot enough feedback. A lot of silence. Don’t know whom is looking after my property.
5/5
GoogleLovely team to speak to! specifically talked to Louisa, extremely professional and lovely to talk to. Very impressed.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Hertfordshire office has 111 reviews across two platforms: 107 on Google, 4 on Yell.
Connells Hertfordshire is rated 4.0 out of 5 across all 111 reviews, and 4.0 out of 5 on Google from 107 reviews.
Connells Hertfordshire, 38 Chequer Street, St Albans, Hertfordshire, AL1 3YH.
