Trusted Agent profile · Hertfordshire
★★★★★
111 reviews across 2 platforms
38 Chequer Street, St Albans, Hertfordshire, AL1 3YH
Connells's office in Hertfordshire, at 38 Chequer Street, is rated 4.0 out of 5 across 111 reviews on two platforms, including 107 Google reviews rated 4.0.
Every review we hold for the Hertfordshire office, from every platform, shown as written. First names only.
5/5
GoogleThis is an extremely professional and caring team that takes its time to help their client. Brilliant team in St. Albans
Thank you for your brilliant 5* review and thank you for your kind words Hakeem. Best wishes, Lucy, Customer Relations.
5/5
Yellsatisfied customers
Sarah Valentine was absolutely amazing. Nobody could have done more or worked harder to chase solicitors & other agents. Thank you Sarah for being so conscientious in everything you did to bring our sale & purchase to conclusion. Connells are more than fortunate to have such a dedicated & hard working member of staff working for them. Many thanks Sarah.
1/5
GoogleI wholeheartedly share the sentiments expressed in the previous review. I too found my experience with this agent deeply disappointing. It's evident that they do not prioritize tenant interests, which creates opportunities for landlords to …
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI appreciate the support from Emily. She has paid much attention in my case and cope with the matters. Her professional knowledge and quick response are recognised. Thank you.
Thank you Victor for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleA big thanks to Martin in the Connells lettings team for his friendly, quick and efficient service in renting out our house. Highly recommended!
Hello, thank you so much for taking your time to review our Connells team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
5/5
GoogleI am glad I choose Connells Estate Agents They are courteous,professional and knowledgeable. Everything were made clear to me and my queries were comprehensively answered I am greatly pleased with the service
5/5
GoogleConnells found me a tenant for my property almost immediately it went on the market, a issue arose over payment which they resoved quickly and efficiently.
Thank you Eric for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have dealt with several estate agents in the past few years and I have to say for all the people I know in Connells St.albans are very professional and very friendly. I want to say thank you to you all, Lewis, Abbi, Jamie, Emma, and the other gentleman I can’t recall his name. It is a pleasure for me to continue having them going forward for all my future property buying and selling. Cant recommend more about them.
5/5
GoogleVery good estate agents to advertise my property and to find tenants, they found new tenants after 2 hours since they advertise my property. Helpfull staff and doing the job good from beggining to the end. Special thanks to Alison Palminteri
5/5
GoogleI had a great experience with Emily as I was renting a house. She was very helpful and professional. Thank you for all your help!
Thank you for leaving us your superb 5* review Olga. Best wishes, Lucy, Customer Relations.
1/5
GoogleHi - We were interested in the Napier Court development back in May 2019 and were rapidly asked to put a deposit down without having seen the property based on a confirmed keys collection date on September 2019. We are almost in August 2020 and still concrete structure has still not been finished.....glad we were not catch by this cow boys!
Hello, thank you for taking your time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
5/5
GoogleEmily helped us in a very kind manner, and I hope she will find a suitable house for us as soon as possible.
Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWent to connells found the property it was straight forward it didn't take long to get all paperwork done and got the keys Kayleigh Davis was amazing lovely and friendly highly recommend it many thanks
5/5
GoogleQuamar is very knowledgable and has given me very good advice.
Thank you so much for taking the time to provide our Connells St Albans with a 5-star review.
5/5
GoogleBig thanks to Abbi and the team who helped me find a property within 2 months and sorted me with a mortgage.
5/5
GoogleJamie was very helpful when I asked for advice on the phone, I recommend Connells, lovely people, thank you.
5/5
GoogleQamar has been my letting agent for many years now. He is fantastic, professional, friendly, helpful and never lets you down. I recommend you letting your property with him. 5 star service
5/5
GoogleA great all round experiance as first time buyers; from viewing our flat, getting our mortgage sorted and finally getting our keys! Not knowing anything about the process going in, we left our first meeting feeling like experts! Thank you to the entire sales team and Emma for sorting our mortgage like a pro! Would recommend to anybody in our position.
1/5
GoogleLettings branch is appalling from tenants perspective: * ignoring e-mails * promising things that they don't intend to do * requires constant chasing up and calling * never get a straight answer * in general when dealing with them is very unpleasant The landlord has contacted the agency 2 weeks ago now, asking for a deposit release. Since then I have called a number of times and sent several e-mails. All the e-mails are ignored, and the phone calls end up with "the responsible person is out of office, we will call you back".
5/5
GoogleQamar and his team are very professional! I recommend Connels for any person who needs help to find a nice property in St. Albans. 👏👏👏👏 …
5/5
Googlegot a fantastic experience with Connells, specially in Lettings. definitely Recomended!!!
Thank you Paul for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have dealt with Connells in St. Albans for many years and have found the service to be first class at all times. Doug Guerrier leads a fantastic office and has been most generous with his advice over the years to myself and others I have recommended to them. We have bought and sold houses through Connells on more than one occasion and have been very happy with the service. Doug has away tried to achieve the best price for us within the market conditions and has always served us well. I would certainly recommend Connells.
5/5
YellEXCELLENT
I have used Connells 4 times and both bought and sold with the Chequer Street office. Doug takes his business very personally and is considered by me to be one of the good guys. I work in the marketing department of a large corporate banking firm and know a good agent from a bad one. CONNELLS ARE THE GOOD ONE - hardworking and ethical. Doug always rises to the challenge and works very hard not just to meet expectations but to exceed them. I used to find that challenging Doug worked, now I simply pick up the phone for straight forward advice with no flannel - I always recommend Connells as I get the personal approach, I am not just another customer but a customer that counts. I personally recommend Connells St. Albans, reasonable fees, great service and a can do approach works for me every time.
4/5
GoogleLaura Sophie and Simon were very helpful in selling my property. Very good communication especially at the end when I Ran into a few difficulties. Would highly recommend them
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Hertfordshire office has 111 reviews across two platforms: 107 on Google, 4 on Yell.
Connells Hertfordshire is rated 4.0 out of 5 across all 111 reviews, and 4.0 out of 5 on Google from 107 reviews.
Connells Hertfordshire, 38 Chequer Street, St Albans, Hertfordshire, AL1 3YH.
