William H Brown Hertford reviews

★★★★★ 5/5

Google

William H Brown in Hertford worked hard to find the right house for me. Nikki in particular has been an absolute credit to the Hertford office. As I don’t live in Hertford she worked hard to ensure my viewings were grouped together and convenient according to my work schedule.

Andy · 26 June 2025

★★★★★ 5/5

Google

Used William h brown to sell my property and from start to finish the process was quick and smooth. Starting with the valuation from Nick to selling it and Matt file progressing to completion. Highly recommend!

Bianca · 3 October 2025

★★★★★ 5/5

Google

I have recently purchased a property through WH Brown , Hertford Branch. I predominantly dealt with Phil , I am very grateful for his patience and professionalism and not putting any pressure on me when the sale encountered some issues ( on my side ) . All my queries were dealt with in timely manner . Also thank you to Kate who assisted with my queries in Phil’s absence. Fantastic team and would use again . Natali

Natali · 25 October 2022

★★★★★ 5/5

Google

Julia was an amazing estate agent. I was a new buyer and needed help through true process. She was very professional and responsive to all my questions. She also helped to push the solicitors to speed up the process as quickly as possible. I would highly recommend anyone looking to buy a property to contact Julia!PositiveResponsiveness, Professionalism

Curtis · 25 October 2020

★★★★★ 5/5

Google

Just bought a property through WH Brown, lovely service throughout, friendly estate agents who helped throughout the process!

Martyna · 16 February 2026

★★★★★ 5/5

Google

Very happy with my experience of using William H Brown for sale of my house. Valuation was spot on and I was kept inform of all the potential buyers and all viewings were booked at my own convenience. House sold very quickly. I would recommend them to anyone wishing to sell or buy their dream house

Magdalena · 25 October 2020

★★★★★ 5/5

Google

An excellent experience from start to finish, Phil was fantastic, guided us through the whole process and took all the stress and pressure off us especially through the last few weeks. Chris was so polite, friendly and helpful, a real asset to the office and would thoroughly recommend using them. Thank you all to the office for such a stress free sale

Elliotgleghorn · 25 October 2023

★★★★★ 5/5

Google

We have just sold our flat with WHB Hertford branch. Phil and his crew were Fantastic. They looked after us during the whole process with proficiency and great customer service. Any questions or queries from me were always answered in timely and professional manner. Massive thank you to Phil, Chris, John and Katy. The only issue we had was solicitors which was recommended by Sequence. Ackroyd Legal DO NOT use them, absolutely awful.

A · 25 October 2022

★★★★★ 5/5

Google

Thank you to the whole team including Rachel, Nick, kate and Jack. Also thank you to Ricky for arranging my mortgage for me

Steve · 27 February 2024

★★★★★ 5/5

Google

If I could give WH Brown Hertford 6 stars, I would! When we first listed, we used multiple agents however none were are good as WH Brown. They updated us weekly on the interest on our property and how the market was behaving and reassured us as we headed into a national lockdown. They provided a steady flow of viewings and managed to get the offer we needed in excellent time despite the pandemic and a national lockdown! Julia was amazing, she kept in touch with us every step of the way and when it comes to handling a complicated chain your definitely want Julia fighting your corner! She went above and beyond her role and her working hours to make the exchange happen, I cannot recommend her enough. 6 stars from us!PositiveResponsiveness, Quality, Professionalism, Value

Hayley · 25 October 2021

★★★★★ 5/5

Google

I was left genuinely impressed by John and his team's patience , responsiveness professionalism and most importantly of all, work ethic with regards to a property that I was buying. I was left impressed all the way from the initial viewing right until the day that I picked up the keys once we completed. Despite my seller's chosen solicitor being quite slow (this wasn't at the recommendation of John or his team), they continued to contact the sellers directly so that they could push this deal through the stamp duty holiday. I'm awfully sorry for chewing your ear off John and Nick and I hope the Percy Pigs went down well!PositiveResponsiveness, Quality, Professionalism

Nicolas · 25 October 2021

★★★★★ 5/5

Google

I have used William h brown for the second time. This time I used them for a purchase and a sale and they were fantastic! I found John very helpful in the process of searching for a house, he found exactly what we were looking for, and was also great with the viewings at our place. Julia was fantastic throughout the whole process of selling our house. She really helped pushed the solicitors on every single day with our case without her doing this I don’t think we would have got there. I also used Ricky the Morgage advisor there and he was absolutely brilliant. We had plenty of hurdles along the way to get out Morgage but with his skills and knowledge he made it happen for us. My overall experience of William H Brown is left with no complaints and would 100% use them again, I wouldn’t go anywhere else. Thanks to everyone there for helping us achieve our dream.PositiveResponsiveness, Quality, Professionalism, Value

Tara · 25 October 2021

★★★★★ 5/5

Google

WH Brown were fantastic. Really helped the process of moving house. The whole team were brilliant however special thanks must go to Matthew who managed the sale and chain expertly. I can’t recommend the WH Brown Hertford branch enough.

Thomas · 16 June 2025

★★★★★ 5/5

Google

Nikki The Legendary Estate Agent, after dealing with many many different estate agents (2 house sells 2 rentals in the last year) and the stress of just selling our home we had the pleasure of seeing Nikki who was able gave us the …

Kemal · 16 April 2025

★★★★★ 5/5

Google

We have recently exchanged on a house with William H Brown agents in Hertford. We have mainly worked with Phil, who has professionally guided us through the process and each step. He has always made sure to follow up with me and kept me updated. He was supported by John and Chris, who have also been very professional.

K · 25 October 2023

★★★★★ 5/5

Google

I cannot express how amazing the Hertford branch have been throughout the whole process of selling our property through to chasing up solicitors etc for both our purchase and sale. They are on the ball, organised and very proactive. We were …

Sophia · 16 April 2025

★★★★★ 5/5

Google

Throughout the past year my fiancée and I have been dealing with William H Brown in Hertford. Initially I came into contact with John through telephone contact, and had various different conversations over periods of time to do with viewing of houses initially. His telephone manner I’ve always found to be extremely professional, and he is always willing to support us where possible. John showed me round a couple of different houses, one of which we have just bought. He was extremely courteous, and very helpful with answering all questions I had at different times whilst viewing. At different points through the purchase process we’ve had questions, and have always found John to be efficient when dealing with these queries. Overall support we have had throughout this whole process, from William H Brown (Hertford Branch) and from John has been second to none, so much so that any future property related matters, I shall be dealing with William H Brown in Hertford and nowhere else.

PABLO · 25 October 2020

★★★★★ 5/5

Google

I can’t recommend William H Brown Hertford enough! The unbelievable service we received when selling our property was outstanding! Matthew, Nikki and Ben surpassed all expectations and sold our home within 1 week and proactively generated …

Jack · 16 April 2025

★★★★★ 5/5

Google

The team at WH Brown Hertford were fantastic and extremely professional. They were energetic in getting viewings and provided prompt feedback. They had a buyer for my property within a month, which was fantastic in the current hard market conditions. From the valuation stage, Rebecca made me feel confident that they were the right agents for me and would get me the best possible price for me. She knew the area and her market extremely well. John was always helpful with any queries and arrangements that needed to be made. In the period from Offer to Exchange, Julia was always on the ball, and was the crucial link between the buyer/ his solicitor and myself/ my solicitor, providing the essential, prompt & diligent follow-up that was needed to keep the process on track and moving as quickly as possible. I would strongly recommend Julia, Rebecca, John and the whole WH Brown team at Hertford and will definitely use them again!

Tom · 26 October 2019

★★★★★ 5/5

Google

We just bought our house through William H Brown. It was a very quick and easy turnaround moving in which we didnt expect! Not stressfull in the slightest. Thank you to Rachel and all the team for your hardwork. Sian and Drew x

S · 27 April 2024

★★★★★ 5/5

Google

We were shown two properties by Nikki who is very knowledgeable about the area and the properties shown to us and really tried to get a understanding of what we really needed she was amazing.

Ahmet · 26 March 2025

★★★★★ 5/5

Google

I can’t fault the service provided by William H Brown and their team. We predominantly dealt with Phil, John and Kate and they were all fantastic in dealing with our sale and purchase. They always had the time to take my calls and were great throughout the entire process. Wouldn’t hesitate to recommend and will definitely use again in the future.

Chloe · 25 October 2022

★★★★★ 5/5

Google

Great communication Rachael was soo helpful and helped push along everything so went faster than expected

Morgan · 25 October 2023

★★★★★ 5/5

Google

The team at William H Brown in Hertford are just EXCEPTIONAL!! Follow ups, drive thru, communications, closures etc just FANTASTIC TEAM PLAYERS

Blade · 7 July 2025