Trusted Agent profile
★★★★★
193 reviews across 3 platforms
40 Castle Street, Hertford SG14 1HH
Morgan Alexander's Hertford office at 40 Castle Street is rated 5.0 out of 5 across 193 reviews on three platforms, including 178 Google reviews rated 5.0. Checked 9 October 2026.
Every review we hold for the Hertford office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely outstanding. Initially went with another agent which I later came to realise was a mistake and should have gone with Morgan Alexander from the start. Quality presentation, superb communication and did exactly what they said they were going to do. Highly recommend 👍🏻 …
5/5
GoogleWholeheartedly recommend Morgan Alexander. They are professional, knowledgable and friendly. The photographs of our house were stunning and we found their use of social media to advertise and keep us up-to-date worked really well. A real breath of fresh air. Thank you Michael for all your hard work and persistence!!!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI would highly recommend Morgan Alexander. We dealt with Louis and he, as well as the rest of the team, always seemed very proactive, gave honest feedback and we’re always quick And available to communicate. The photographer was also very professional and we were really happy with the photos he shot.PositiveResponsiveness, Professionalism
5/5
GoogleFantastic service! I cannot praise Morgan Alexander enough. They sold my house within two weeks, TWICE! (After the first sale fell through.) Excellent communication and very easy to deal with. Fantastic photos of the property and overall a hard-working team and the results show. Special thanks to Louis!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSterling performance from Louis and Michael. We were very impressed by Morgan Alexander during our purchase. They showed us a number of properties and were very patient and not pushy. When our initial offer on a property was not accepted, they carried on assisting our search and because of their good communication, when the initial buyer fell through, we knew where we stood and were able to speedily return into the process. We felt comfortable with their attitude being helpful and wanting to move the sale ahead - but not at any cost. Definitely hoping we won’t be moving again in the foreseeable, but if we were, they would absolutely be our first choice and we will be recommending them to family and friends.
5/5
GoogleGreat estate agent - did exactly what they said they would do and sold in days. Great photographer took brilliant photos of the property. Michael was on hand throughout and did a super job. I would not hesitate to recommend Morgan Alexander to anyone.
5/5
GoogleMorgan Alexander provided an extremely professional service throughout. I couldn’t recommend them highly enough. Westley and his team sold our property quickly and at the right price. Morgan Alexander were always easily contactable and quick to respond to any questions. All for a good price. An excellent service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe recently purchased a house through Morgan Alexander and experienced a professional and supportive service throughout. Louis and Reece are great estate agents with good knowledge of the local area which really helped us in making our decision to move to Hertford. They responded quickly and enthusiastically to any queries and went above and beyond to make sure our buying experience was as smooth as possible. When we come to buy/sell again in the future we won't hesitate to return to Morgan Alexander. Thanks so much for everything!
5/5
GoogleHave now bought a property and sold that same property through Westley and the chaps at MA. Re the recent sale, after a very poor experience with another local estate agent I turned to MA. Should have done so much sooner as they provided triple the viewings and had a far better handle on how to market the property. They know the Hertford market inside out and provided excellent communication and updates throughout.
5/5
GoogleWe recently purchased a house through Morgan Alexander and I have never dealt with such a efficient estate agent. Wesley and his team were impeccable, thier communication and honesty throughout the purchase was excellent. They dealt with issues throughout a very difficult time, due to covid19 and deserve recognition for a fantastic service.PositiveResponsiveness, Professionalism
5/5
GoogleMorgan Alexander estate agents could not have been more supportive in my recent house move. Westley gave advice on marketing and knows the market well. Reece managed the viewings and kept me informed. Westley offered great support.once I …
5/5
GoogleAfter a lot of trouble with various estate agents trying to sell our house we contacted Morgan Alexander headed by Westley.I am happy to say we are now moving within the next few weeks solely through there efforts. They were considerate patient knowledgeable and guided us through the whole process taking the pressure from us Many Thanks Alan & Pamela
5/5
GoogleWe wouldn't have had anybody else sell our house. From the marketing to the professional service, the team at Morgan Alexander are exceptional. Excellent communication in what turned out to be a complicated sale ensured that we were able to promptly deal with any issues that arose. Thanks Westley and team!PositiveResponsiveness, Professionalism
5/5
GoogleWestley and the team at MA have been great in guiding us through what was a very emotional sale. Throughout the whole process Westley was professional and responsive, as well as being supportive and proactive. Totally impressed by their approach.
5/5
GoogleA big thank you to Louis at MA, for finding the right buyer for my recent sale. The whole presentation of the company is professional, they have a great social media following and the house was presented fantastically in the pictures. I couldn't recommend MA enough.PositiveProfessionalism
5/5
GoogleI will definitely be recommending Westley and his team at Morgan Alexander. We are first time buyers and they made our experience painless and were extremely efficient and understanding the whole way through. Very professional, polite, friendly and helpful team and will not hesitate to use them again with future purchases and sales.
5/5
GoogleVery professional estate agents, gave honest feedback and were brilliant at keeping communication open and easy. They also use a fantastic photographer, which helps when selling houses! Would recommend Louis and the team to anyone looking to sell their house with minimum of fuss!PositiveQuality, Professionalism
5/5
FacebookThe MA team were great throughout the sale of our house. Michael dealt with the sale of our property and was always available for an update of progress and to help chase up solicitors. Unlike most estate agents they are a genuine group of friendly people and having viewed properties with other agents in Hertford I would highly recommend MA over others
Thank you for the feedback - much appreciated
5/5
GoogleLouis from MA was fantastic throughout. Always available. Instant feedback on viewings. Photos exceptional. Once under offer Louis kept me updated and helped with a few issues on the house that popped up. I cannot recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThis is the second time I have used MA and I couldn’t be happier with the service I received. From the initial meeting to the day of completion- the whole process was amazing. The marketing of my home was impeccable and they found the right buyers for me really quickly (the second viewing)! Communication throughout was brilliant. I highly recommend using Morgan Alexander!
5/5
GoogleWe had a great experience working with Michael and the team at Morgan Alexander to purchase our new home. They were responsive, helpful and always friendly throughout quite a long and complicated process. Thanks so much team!PositiveResponsiveness, Professionalism
5/5
GoogleWe recently bought a property through Morgan Alexander and the level of service received was of the highest standard. We were pleased to receive honest, thorough and completely transparent information and feedback and would mention that Westley was instrumental with his communication skills. Highly recommended.
5/5
GoogleCouldn’t be any happier with the whole experience, Westley and Michael delivered on everything they said they would, and more. We needed a quick sale after last agent went down, and MA managed to get us multiple offers within weeks. During completion Westley drove through numerous roadblocks with Conveyancers & Management Companies etc, going above & beyond - whole process was first-class.
5/5
GoogleExcellent service from Westley and the team from the great photography to a quick and easy sale and finally supporting with completion. Easy communication and very responsive. Would use again and highly recommend.PositiveResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Morgan Alexander's Hertford office has 193 reviews across three platforms: 178 on Google, 10 on Facebook, 5 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Morgan Alexander is rated 5.0 out of 5 across all 193 reviews, and 5.0 out of 5 on Google from 178 reviews, checked 9 October 2026.
Morgan Alexander, 40 Castle Street, Hertford SG14 1HH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
