5/5
TrustpilotWillowbrook Park
Thanks to the Willowbrook Park sales office team & Zain for organising a prompt fix for a maintenance problem. Helpful as always
Trusted Agent profile
Croudace Homes reviews
★★★★★
490 reviews across 2 platforms
Blakemore Manor, Thieves Lane, Hertford SG14 2FZ
Croudace Homes's Hertford office at Blakemore Manor is rated 4.5 out of 5 across 490 reviews on two platforms, including 8 Google reviews rated 4.0. The 482 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Hertford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWillowbrook Park, Didcot
I recently bought a house on the Croudace Willowbrook Park site in Didcot. The sales team were great throughout the process and always happy to answer questions. Since moving in I've had minor snagging issues (as expected with a new build property) which have all been dealt with quickly and professionally.
5/5
TrustpilotContact with Croudace on a past issue
I have just had to contact Croudace on a matter from some time ago. Excellent communication, action and customer service especially from Julie. Would recommend
1/5
TrustpilotBought a new home at The Grange
Bought a new home at The Grange, Tetsworth, Oxfordshire. Good sales team, good on site care, poor after care, appliance quality cheap, finishing detail very poor (lots of mastic) esp door and window fixtures, house poorly insulated, surrounding area not been addressed, difficult to obtain actions from Croudace
5/5
TrustpilotGreat experience !
Great experience !! Everyone is super helpful and no question is too much . They all have a strong eye for detail and providing the best customer service possible .
5/5
TrustpilotExcellent choices and always value for…
Excellent choices and always value for money.Their paints are very reasonable and a good selection with everything you need to finish a job.Easy to park and staff always very helpful.
4/5
TrustpilotGood Service
My family were given the opportunity to discuss the options suited to us, and we were shown properties suited to our needs. We have also been kept up to date by being on the email distribution list.
5/5
TrustpilotKnowledgeable, professional and friendly.
I have the ongoing pleasure of working with Facilities Team and always find them to be knowledgeable, professional and friendly.I can heartily recommend them.
5/5
TrustpilotOn site customer care
Your on site customer care provided post purchase of property, notably that provided by Guy, being very professional, prompt, polite and informative.
4/5
TrustpilotThe showtimes are looking really good…
The showtimes are looking really good and finishes are of a high standard. The sales consultant was really helpful and answered all my queries.
5/5
TrustpilotExcellent development and staff
Excellent quality of development in terms of individual house, arrangement of houses and environment. Excellent also in their sales team and aftercare service. As example, my neighbour asked the developer for help concerning the damage of roof after storm. The developer fixed it without further arguments. Developer, house and staff are marvellous.
5/5
TrustpilotReally friendly and very helpful sale team
Really friendly and very helpful sales team. We really felt like they wanted to do a great deal for my family and I.
5/5
TrustpilotQuality Homes
Croudace Homes always gives a high level of experience and quality of work within their units making them the ideal home to buy. The process from start to finish has been a standard that makes this company elite in new build homes.
5/5
TrustpilotThe best house builder.
The best house builder to work for in my experience. The staff of Croudace are knowledgable and professional and a pleasure to work with. The Croudace quality of build is second to none, I wouldn’t hesitate to purchase one of their homes.
5/5
TrustpilotJo Wilcox
Sales Consultants are very helpful and friendly at Willowbrook Park in Didcot.They’re expecting and explaining all details to the customers even though they’re very busy yesterday (Saturday)Excellent jobs 👍🏻
5/5
TrustpilotQuick to resolve & very professional
Julie in the office is very quick at responding to our issues and Steve does a very professional job of getting them resolved, does a very thorough job.
5/5
TrustpilotNew House Pyrchase…
The sales team are always welcoming and keen to answer questions/queries. They have also been ther to offer us advice, as needed.
5/5
Trustpilot6 stars not 5
6 stars not 5! Exceptional sales team and also post sales teams. The properties are of very high standard and the attention to detail is highly evident. 100% recommend this developer!
5/5
TrustpilotA dream home!
We purchased a Croudace House in Great Bardfield in Essex. Had fantastic journey through the sale process. Loved my house - the quality of finish was superb! Would love to buy a Croudace House again! Recommended to many and all interested!
5/5
TrustpilotNikki and Sarah at Blakemore Manor have…
Nikki and Sarah at Blakemore Manor have always gone above and beyond to assist in everything that is required to complete a smooth transition to our new home.
5/5
TrustpilotLindfield
Lindfield, Haywards Heath.Excellent company, Andy in the show home was so helpful the purchase was very smooth from start to finish. The house design, development and site team are all amazing. I would definitely recommend Croudace Homes to anyone.
5/5
TrustpilotDownsizing
The representatives were extremely welcoming & helpful. They made time for us to fully discuss our requirements and availability of relevant properties.
4/5
TrustpilotVery patient and friendly customer…
Very patient and friendly customer service when I approached the customer service team checking my size in the system several times
5/5
TrustpilotI have worked as a freelance for…
I have worked as a freelance for Croudace Homes for many years now and they are a lovely company & bunch of people to work with. Payments are prompt as well.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Croudace Homes
How many reviews does Croudace Homes have?
Croudace Homes's Hertford office has 490 reviews across two platforms: 8 on Google, 482 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Croudace Homes's rating?
Croudace Homes is rated 4.5 out of 5 across all 490 reviews, and 4.0 out of 5 on Google from 8 reviews, checked 9 October 2026.
Where is Croudace Homes's Hertford office?
Croudace Homes, Blakemore Manor, Thieves Lane, Hertford SG14 2FZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.