5/5
TrustpilotGreat Aftercare Service
Steve always quick to resolve problems with no fuss. Friendly, reliable and highly recommended.
Trusted Agent profile
Croudace Homes reviews
★★★★★
490 reviews across 2 platforms
Blakemore Manor, Thieves Lane, Hertford SG14 2FZ
Croudace Homes's Hertford office at Blakemore Manor is rated 4.5 out of 5 across 490 reviews on two platforms, including 8 Google reviews rated 4.0. The 482 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Hertford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotPolite communication and very helpful…
Polite communication and very helpful when we went to view some of the showhomes.
5/5
TrustpilotThe sales lady was professional
The sales lady was professional, knowledgeable and also asked for feedback on the viewing.
5/5
TrustpilotWillowbrookpark colleagues are very outstanding
Willowbrookpark colleagues are very efficient. I got greetings from colleagues, who were very friendly and polite. Small defects are dealt with very quickly. The follow-up work is well done.
5/5
TrustpilotGreat purchase with Croudace
Great purchase with Croudace, amazing quality build and very helpful and professional staff
5/5
TrustpilotReally professional team
Really professional team, helped us along the whole process of buying our house and we’re very reactive with snags after moving in - would definitely recommend
5/5
TrustpilotOutstanding Service
Working for Croudace Homes completing large civil engineering schemes, would highly recommend, the attention to detail and overall approach to the end product is great, a refreshing approach to the end product.
5/5
TrustpilotI'm a future first-time buyer
I'm a future first-time buyer, hope I will buy a house in Oxford in front of North Oxford Golf Club soon, exited for new development!
1/5
TrustpilotCustomer service is really bad
Customer service is really bad. Very difficult to deal with.
1/5
TrustpilotAwful company
Awful company. Left an elderly woman needing to pay thousands to fix poor workmanship. Customer service is woeful and the CEO Russell DENNESS didn't even bother replying to my emails. Disgraceful way to behave.
1/5
TrustpilotDo not buy from these developers
Do not buy from these developers. They will avoid at all costs repairing something that they have not built correctly. Lack of correct materials have led to serious issues in our home and they are doing all they can to avoid any responsibility. Terrible. Absolutely shameful.
5/5
TrustpilotCroudace Homes
Great product and company to work for! We have worked with Croudace Homes on numerous projects and can highly recommend them in terms of build quality and customer service.
5/5
TrustpilotExcellent build with very good after…
Excellent build with very good after care. This is our 6th new house, and the quality of finishing is superb. Just had snagging completed and very little, just door adjustments mainly. Very pleased as previous houses bespoke, and this is the first on a development.
5/5
TrustpilotWould recommend
Whilst purchasing our new property in Burgess Hill, the sales team could not more helpful and approachable and nothing was too much trouble. The 2 year snagging period was great and we would thoroughly recommend purchasing with Croudace.
4/5
TrustpilotAll answered questions in timely manner…
All answered questions in timely manner and good service
5/5
TrustpilotGreat Team and Lovely Homes
The sales team and management team were absolutely fantastic in the buying process, kept me updated all the time.
5/5
TrustpilotHardworking Company
The company work tirelessly into supporting the needs of customers and clients alike.
5/5
TrustpilotA really great experience buying our…
A really great experience buying our first home from Croudace! The team are so attentive and supportive through the process.
5/5
TrustpilotBrilliant service
Brilliant service. Flexible schedule and staffs always ready to help Top quality build and finish with absolutely modern floor plans.
5/5
TrustpilotSteve is great!
Steve who does maintenance is extremely helpful.
5/5
TrustpilotSales team were very helpful during the…
Sales team were very helpful during the purchase of our property and the maintenance team have been very good with any issues we have
5/5
TrustpilotSales team at Blakemore are amazing
Sales team at Blakemore are amazing! Nothing is too much trouble and the help desk team are also lovely.
1/5
TrustpilotSevere leak!
Suffered a leak as the fixtures in the bath were not fitted properly.The response is simple that it’s passed 2 year warranty.We have damp everywhere now that we have to pay for as a result of their poor work.Would never recommend or buy from them.
5/5
TrustpilotVery responsive customer after sales…
Very responsive customer after sales service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Croudace Homes
How many reviews does Croudace Homes have?
Croudace Homes's Hertford office has 490 reviews across two platforms: 8 on Google, 482 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Croudace Homes's rating?
Croudace Homes is rated 4.5 out of 5 across all 490 reviews, and 4.0 out of 5 on Google from 8 reviews, checked 9 October 2026.
Where is Croudace Homes's Hertford office?
Croudace Homes, Blakemore Manor, Thieves Lane, Hertford SG14 2FZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.