Trusted Agent profile · Herne Bay
Verified
★★★★★
1,076 reviews across 2 platforms
125 High Street, Herne Bay, CT6 5LA
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Miles's office in Herne Bay, at 125 High Street, is rated 4.5 out of 5 across 1,076 reviews on two platforms, including 262 Google reviews rated 4.5.
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Every review we hold for the Herne Bay office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional & courteous
I was selling my mother's bungalow at a distance. M&B were professional and courteous from the start and made the process as straightforward as possible. When the boiler failed just before exchange of contracts, they sourced a local plumber to resolve. Their progress chaser, Debbie, kept me fully informed (and sane!) throughout the process.
1/5
GoogleVery unhelpful people. Very fake and they pretend to help you. I’ve been renting almost 3 years with them and I’m very unhappy with their services. Totally avoid this estate agent …
Dear Nathalie, We are sorry that you feel unhappy with the the way the matter has been dealt … More
5/5
GoogleDebbie, Zee, Amber and Steven, from all different parts of the business, from viewings to mortgage advice, have been exceptional. I have felt very comfortable with their expertise and personability throughout every stage of the process, and would recommend Miles and Barr to anyone.
5/5
GoogleI have used Miles & Barr in Herne Bay to purchase, let out and also sell my flat. I was very happy with the professional and friendly service throughout.
5/5
TrustpilotMiles and Barr have an excellent…
Miles and Barr have an excellent reputation for getting the job done. They are creative and professional with their sales pitches and ensure genuine viewings and offers are made.
1/5
GoogleThe worst estate agent ever. Left us in the winter a month without heating. My wife has rheumatoid arthritis. Send several emails for compensation but they did not even respond! …
Thanks for getting in touch. We are sorry to hear that the service you received did not meet your expectations. A member of our lettings team will contact you to discuss your review in further detail. … More
5/5
TrustpilotSold and purchased through Miles and Barr
Sold and purchased through Miles and Barr Westgate. Great service throughout. Alice Fridd helped us sell and find our perfect home. Debbie Mead the sales progresser went the extra mile right throughout. She was quick to respond to any emails/calls, contacted relevant parties when needed. She was great. Overall we had a good experience.
5/5
TrustpilotWe couldn't have been happier
We couldn't have been happier with our experience of buying a property with Miles and Barr. The whole process took quite some time, due to some complications in the chain, but our sales progressor, Louise, kept us updated every step of the way and seemed to go above and beyond to keep things moving.
5/5
GoogleHannah and Adam were very helpful! Great estate agency! Thank you
5/5
TrustpilotJake Chamberlain
I was greeted by Jake Chamberlain, with a cheerful manner. He guided me through the property and outside, happily answering any questions. He seemed knowledgeable and confident and made me feel at ease and not hurried. Equally, not over the top, making the viewing feel genuine.
5/5
TrustpilotWe were kept informed of any updates…
We were kept informed of any updates during our house purchase.Rebecca Gravener looked after our purchase and chased up solicitors etc.Friendly and professional service felt looked after throughout the process
1/5
TrustpilotWorst experience so far as a tenant.
Worst experience so far as a tenant with a lettings agent. Rude, sarcastic employees. Communication is shocking, we seem to be doing their admin for the property which is taking a lot of time out of our actual jobs. If you are tenants, avoid miles and barr at all costs.
5/5
GoogleMaddie at the Herne Bay branch has been amazing! Thank you so much for guiding us through what otherwise would have been a very stressful experience.
5/5
TrustpilotI’d recommend Miles & Barr
I’d recommend Miles & Barr. They were great at recommending properties to us and keeping in touch about viewings. And throughout the buying process I had one point of contact, Louise, who was so helpful and communicative. She was always ready to help and update us. Great service!
1/5
Trustpilothad a viewing booker for today,
had a viewing booker for today,the lady who carried out the viewing couldnt answer any basic questions so she clearly hasnt been trained,not at all helpful not her thought as they shouldnt have sent her.information certainly not upto date and true on the details,waste of my time
5/5
TrustpilotNever did I feel I was anything but a…
Never did I feel I was anything but a valuable client and communication was excellent.Sarah our liaison person was always ready to help and consistently kept us informed of pogress with our sale.Moving home is very stressful and it's good to know you have competent team at your back.Well done to all.
5/5
GoogleAmazing estate agent highly recommend emily very good at her job always helped up out and got everything sorted when it needed to very happy
5/5
GoogleRecieved weekly calls for updates on the case progression which were wonderful to put my mind at ease that the purchase was going as expected
5/5
TrustpilotProfessional, but personable service.
We were kept updated throughout the whole process. Really friendly and efficient staff. Would use again, though I hope we won't have to any time soon! Brilliant service, knowledgeable staff and would recommend.Emily Stickler stood out as especially good as she was instrumental in keeping things moving along and everyone updated. Many thanks!
5/5
TrustpilotStress free sale and purchase of…
Stress free sale and purchase of properties in herne bay, was kept up to date by the lovely sales progressor Courtney in the Herne Bay office. Highly recommend
5/5
TrustpilotExcellent service throughout
Peter Macer along with Becky White and all the other members of the sales team provided an excellent service throughout.
5/5
TrustpilotMiles & Barr Magic
we have bought,sold,and rented out through Miles& Barr over the years, and they have all been outstanding in all aspects.Always friendly, attentive, and prompt in comunicating.Keep up the good work lads & lasses
5/5
TrustpilotBrilliant service!
I had a lot of difficulties communicating with the letting agents from other agencies. Miles & Barr however was able to arrange viewings and submit applications within the hour. Kerrie especially helped me liaison with the landlord quickly and efficiently, so that all parties were happy with the contract. Brilliant service!
5/5
TrustpilotAlways excellent service
Always excellent service from Miles & Barr. Our property manager, Amy, is fantastic. If there is something she can’t answer she will get straight on it and get it sorted ASAP. A real pleasure to deal with. If you are considering using Miles & Barr, don’t hesitate.
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