Miles and Barr reviews in Herne Bay

★★★★★ 5/5

Trustpilot

Miles and Barr sold our property

Miles and Barr sold our property. It was a very difficult chain (not their fault!) but their sales progressor, Annie, was absolutely amazing. Kept in regular contact, always went above and beyond. Thank you so much.

Polly · 5 May 2026

★★★★★ 5/5

Google

I had a really positive experience with this estate agent. From the start, no sales fluff, no overpromising, just a clear and honest valuation. They explained exactly who the likely buyers would be and pitched the asking price perfectly, …

Pete · 3 April 2026

★★★★★ 5/5

Google

Very friendly and helpful, gave us time to look around and listened to our feedback and gave us a great experience. Bobby was our agent today.

Vicky · 17 March 2026

★★★★★ 5/5

Google

I rarely leave reviews but in this case felt that I had too. They have been absolutely fantastic from start to finish in letting my property in Herne Bay as I've not been the easiest of customers.Special shout out to Mel from lettings …

Geraldine · 22 September 2025

★★★★★ 5/5

Trustpilot

Recent rent increase review handled…

Recent rent increase review handled proactively, quickly and efficient by Abi Matanle

Peter · 1 October 2026

★★★★★ 5/5

Google

Bobby showed us round. Lovely guy. Allowed us to view at our own pace. Didn’t rush us at all. Took a video of the loft for us when asked. Knowledgeable about area and road. Excellent all round.

Margaret · 9 April 2026

★★★★★ 3/5

Trustpilot

Inclusivity

I feel it was OK, glad to see I was included in all correspondence and not just sent to my sister, this made me feel involved in what has been a sad situation

Donna · 7 May 2026

★★★★★ 5/5

Trustpilot

Prompt response to an identified…

Prompt response to an identified concerns. The amazing staff was able to escalate and this was sorted promptly. She's kind, brilliant and professional.

Patience · 14 July 2026

★★★★★ 5/5

Google

I have nothing but praise for the team at Miles & Barr Herne Bay from the initial property evaluation, through to lisiting, viewings and eventually the sale. Communication throughout the whole process has been excellent especially from the point when the sale of the property was agreed through to the eventual completion. Would highly recommend the team.

Laurie · 3 October 2025

★★★★★ 5/5

Trustpilot

Emily Stickler Miles &Barr

Emily provided regular updates on the progress of the sale. Her approach was always friendly and professional . It’s a pity Miles & Barr did not control the legal process 😀

James · 13 May 2026

★★★★★ 5/5

Trustpilot

Felt very supported by Louise during…

Felt very supported by Louise during the process of the sale. Very good at communicating and always gets back very quickly.

Pascal · 19 July 2026

★★★★★ 5/5

Google

Reuben is probably the most helpful engaging estate agent I have ever met. Reuben facilitated several viewings for me and although I wasn’t able to find my perfect property he was always helpful and positive throughout. Reuben is a young man obviously at the start of his career . I’m sure he will be very successful .

Collette · 24 March 2025

★★★★★ 5/5

Trustpilot

My house was on the market for a long…

My house was on the market for a long time before it was sold. Everyone at Miles & Barr were very supportive and did everything they could to help us get a sale. Scott was very helpful along with the rest of the team.The person who stood out the most was Debbie Mead the Sales Progressor. Debbie was amazing and worked tirelessly to get things sorted out for us. She was responsive and empathic towards our situation and was very knowledgeable about the whole selling process. She liaised with the solicitor and pushed them along when they were not completing things in a timely manner. Debbie made the whole process much easier for us and we trusted that she was always working to support us. Thank you Debbie.

Louise · 26 March 2024

★★★★★ 5/5

Trustpilot

Efficient and Supportive Throughout

The sale was agreed rapidly and M&B were very supportive throughout what seemed to us a long UK sales process, right through to exchange and hopefully completion next week

Nicholas · 16 May 2026

★★★★★ 5/5

Trustpilot

jade was amazing she was there every…

jade was amazing she was there every step of the way. thank you so much for all your help

Shani · 22 July 2026

★★★★★ 5/5

Trustpilot

I was shown around 2 properties…

I was shown around 2 properties yesterday by a lovely lady called Mia Steven’s from Miles and Barr . Looking for a home can be very stressful and Mia put us at complete ease . She was very bubbly , chatty lady and answered all of our questions . Mia gave us plenty of time to look around each property and explained in great detail what would happen next . I would highly recommend Mia to anyone who may find the process of finding a home for your family a tad daunting . Very highly recommended

Miss · 22 February 2024

★★★★★ 5/5

Trustpilot

Felt like they had my interests at…

Felt like they had my interests at heart and worked hard to get the best result for me and my family. Everyone was professional and friendly

Joshua · 29 May 2026

★★★★★ 5/5

Trustpilot

Great experience

I am delighted with the exceptional service provided by Miles and Barr, and I want to give special commendation to Donna, my dedicated agent.Donnas’s management of my flat has been outstanding. She handles urgent repairs, regular maintenance very quickly and efficiently. Her detailed and timely emails to keep me in the loop has made communication easier and made me feel confident about speaking to her in the future The Agency's reliable service and has made my experience incredibly positive. If you're seeking a trustworthy lettings agency with a personal touch, look no further. Thank you Donna and everyone at miles and Barr

Vic · 12 February 2024

★★★★★ 4/5

Trustpilot

Miles and Barr were an efficient…

Miles and Barr were an efficient company for the purchase of my property. I was a bit disappointed to have to pay for my identity checks and not have any option but to do that, other services I used just swallowed that cost themselves.I was assigned a wonderful Sales Advisor, Shelley Webster, who updated me regularly on the process, answered any questions needed and called me to discuss any of my worries which was so reassuring. She was so supportive and made the process so much easier. She is a real asset to the company and made everything much less stressful!

Tamsin · 5 February 2024

★★★★★ 5/5

Trustpilot

Outstanding Agents from marketing…

Outstanding Agents from marketing through sale and ultimately completion. Bradley, Louise and the whole team have worked hard to see the sale of my property through to final completion. They achieved my sale in less than the 16 to 20 weeks expected in a difficult market but managed it extremely professionally.Special thanks to Louise Daly for keeping me well informed on all the good and bad that happens in this process. I highly recommend this well managed agency

Mr · 14 March 2024

★★★★★ 5/5

Trustpilot

Efficient and thorough

Miles and Barr manage my property and have done for a number of years. They are reliable and efficient and keep me informed about the tenants issues. Abi currently handles my property and she has been excellent - chasing contractors to carry out work and me to keep on top of my paperwork. I can’t rate the team highly enough.

AMI · 8 May 2026

★★★★★ 5/5

Trustpilot

Sale and purchase

Melissa from you Herne Bay office went above and beyond to get the sale and purchase completed, staff from both offices keeper us informed throughout the sale.

Stephen · 14 May 2026

★★★★★ 2/5

Trustpilot

Slow progess and lack of clarity

We contacted someone at the company and arranged a viewing. Only to be told that this person had decided they weren´t able to show us around. Rather than inform us that someone else was taking up our request they transfered us onto someone else who then tried to cancel the viewing.

Hbrower · 10 July 2026

★★★★★ 5/5

Trustpilot

I used Miles and Barr as the company…

I used Miles and Barr as the company are local to the property i was selling. My initial contact and interactions with Ryan of the Westgate branch were excellent and he was able to answer all my questions or find an answer. I felt valued as a client. This continued through my sale and the help of Debbie Mead. Excellent. She answered ALL my emails and phone calls and was able to help with interactions between the buyer and Myself and Solicitor. Debbie was robust at problem solving and i don’t think the sale would have been as smooth if it wasn’t for her and her work behind the scenes. I would recommend the company and staff above highly.

Chris · 23 January 2024