Miles and Barr reviews in Herne Bay

★★★★★ 5/5

Trustpilot

The team at Miles and Barr where so…

The team at Miles and Barr where so helpful and professional with our recent sale. Always at hand to answer questions and support. Both Sam and Emily always kept us informed as to progress of the sale, being very supportive and informative.

Ann · 29 May 2026

★★★★★ 4/5

Trustpilot

A thank you to a Rachel Hodson who kept…

A thank you to a Rachel Hodson who kept me informed about what was happening during the process of finding new tenants for the property Roger

Lydia · 11 September 2026

★★★★★ 5/5

Google

Bobby was extremely professional and pleasant showing the property.

Keith · 17 September 2026

★★★★★ 4/5

Trustpilot

Efficient and friendly

Review for Denise Lumpkin at Miles and Barr. "Easy to speak to , friendly and helpful. Very precise in giving updates, instructions and guidance."

Caroline · 22 September 2026

★★★★★ 5/5

Google

Helpful, polite and friendly team. Kept me up to date with what was happening and chased buyer when needed. Only criticism is that I had the flat on the market for an unrealistic price; would have appreciated sone advice on reducing this; once I did the viewings came!

Elizabeth · 3 April 2026

★★★★★ 5/5

Google

Bobby is a superstar, knowledgeable and personable an absolute pleasure to liaise with

Lizzie · 18 August 2026

★★★★★ 5/5

Trustpilot

A very professional approach with…

A very professional approach with regular updates from the informative and polite Emily Stickler. I would have no hesitation in recommending Emily and Miles and Barr

Stephen · 2 September 2026

★★★★★ 5/5

Trustpilot

Thank you Louise for all your help

Thank you Louise for all your help.

Lauren · 22 January 2026

★★★★★ 5/5

Google

WE HAD GREAT DEALINGS WITH BOTH MADDIE AND REUBEN. BOTH WERE ACCOMODATING, HELPFUL, HONEST AND WARM. WE DIDNT PURSUE THE HOUSE BUT FELT WE HAD BEEN SUPPORTED AND UNPRESSURED. WE TRUSTED THEIR VIEWS. RUEBEN MANAGED TO FIT IN A 2ND VIEWING ON A BUSY DAY FOR WHICH WE WERE REALLY GRATEFUL, HE IS A REAL ASSET TO THIS BRANCH WITH HIS WARM PERSONALITY, COURTESY AND LOCAL KNOWLEDGE.

Shee · 3 October 2025

★★★★★ 1/5

Google

Appalling. I found the tone of Adam's emails to be very unprofessional. I just wanted to arrange a viewing of a property I was interested in and was very keen to put an offer on subject to a successful viewing, and we couldn't even get …

Matthew · 3 April 2026

★★★★★ 5/5

Google

Bobby was incredible welcoming & informative. He had excellent knowledge of the property, sellers situation & surrounding areas. He gave us plenty of opportunity to view & revisit areas of the property

J · 17 March 2026

★★★★★ 5/5

Trustpilot

Louise daly is a hero!

Louise daly was my main point of contact throughout the purchase and she was flawless! She really helped move things forward by communicating between sellers, solicitors and myself- she's worth her weight in gold.

Thomas · 25 June 2026

★★★★★ 5/5

Trustpilot

The service is great

The service is great! It really takes the stress and any annoyance out of our lives. We have full trust in the team and always think that quotes are reasonably priced.

Nicola · 14 July 2026

★★★★★ 3/5

Trustpilot

Mostly ok

I was a tenant with Miles & Barr for 3 years. They were quite slow to get problems sorted out, and at the end of my tenancy they created confusion/worry for me as they did not seem to know that my moving out date had already been decided and told me I needed to give 2 months' notice, which I didn't need to.

Anna · 14 July 2026

★★★★★ 5/5

Trustpilot

The service we have received has been excellent

The service we have received has been professional and courteous throughout and our requests for viewings in order to do things like measuring up have always been agreed without fuss.

Liam · 17 July 2026

★★★★★ 5/5

Google

Miles & Barr have been very helpful from the beginning, they were always on board and quick to arrange for us to go back and view (3x in total ) it was never any problem. Reuben was always so welcoming and hit it off with my Grandma who …

Amber · 22 September 2025

★★★★★ 5/5

Google

Adam Lacy recently sold our house. He had to work hard and always kept us informed as to what was happening. He has good local knowledge and - for us - achieved a result that two previous agents couldn't. It’s not just a case of answering …

Richard · 3 March 2026

★★★★★ 5/5

Trustpilot

To Abi for being so helpful

To Abi for being so helpful, professional & patient with us in the last few months, she made it so easy for us, thank you! X

Chloe · 6 August 2026

★★★★★ 5/5

Trustpilot

Always difficult to choose the right…

Always difficult to choose the right estate agent as there are so many out there. I went with Miles and Barr. They arranged the photos and information about the property. I wasn’t happy with the description and emailed the agent in the evening. The ad was changed and I was contacted first thing in the morning to discuss. Also we were given the help of a sales progressor which I didn’t really think was necessary but in fact, it was excellent. If I was not having a response from the solicitor and had a concern, I emailed Becky and within half an hour I would have an answer to my query. I felt confident in the advice she gave to move the sale forward. Louise in that department was also very supportive. All in all, as good an experience as possible in this difficult market.

Victoria · 20 February 2026

★★★★★ 4/5

Trustpilot

On the whole a good experience

Can not fault the start of the process, The Sales staff were brilliant, we felt they were honest and helpful, always coming back to us when we had questions. They didn't really have to sell our house as we were lucky enough to sell to our first viewer. We were not impressed by the, all be it, indirect pressure we had from their panel solicitors, despite our clearly stating we would not use them, they kept trying to get us to and labelling it as a 'mistake' if that is the case take note of our instruction that we are not using them the first time and do not continue to try and get us to sign up with panel solicitors.Once sold, although our Sales Progressor was very friendly and a nice person, we felt everything slipped from this point, we could rarely actually speak with her, we could always leave a message but she rarely called back, preferring it seemed, to email. She did eventually provide an adequate service and get things moving for us, but we felt only because we would not give up and continuously chased things.However, despite the disappointment of the after sale process, on the whole we had a good experience, the staff were all friendly and we can understand why M&B have a good reputation. We would definitely recommend them as they are, on the whole, very good at what they do.

Debra · 8 August 2024

★★★★★ 5/5

Trustpilot

Brilliant communication through out

Brilliant communication through out. It has been lovely to speak with Abigale and having such fast and effective response.

Gemma · 16 September 2026

★★★★★ 5/5

Trustpilot

Excellent service - both lettings and sales

I have let a house through M&B for over a year and just completed its sale. The service has been excellent and the team are friendly and helpful. I would recommend them.

Mark · 19 June 2026

★★★★★ 5/5

Google

I recently sold two properties through Miles and Barr and the service I received felt personal and was highly professional. The individuals I had the pleasure to work with were Reuben, Alex and Maddie and I would highly recommend this team in Herne Bay. I intend to use them again in the near future.

Belinda · 26 August 2026

★★★★★ 5/5

Trustpilot

The sales team were very helpful and…

The sales team were very helpful and friendly and during the sale period Denise the Miles and Barr liaison person kept us up to date with the progress, ie for the solicitors, surveys etc.

Ray · 28 May 2026