5/5
TrustpilotMax was great
Max was great. Showed me around with no rush. Overall nice smooth viewing.
Trusted Agent profile · Herne Bay
Verified
Miles and Barr Land and New Homes Herne Bay reviews
★★★★★
818 reviews across 2 platforms
1 The Links, Broomfield, Herne Bay, CT6 7GQ
Miles and Barr Land and New Homes's office in Herne Bay, at 1 The Links, is rated 4.4 out of 5 across 818 reviews on two platforms, including 21 Google reviews rated 3.7.
Reviews
Every review we hold for the Herne Bay office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotLouise kept us up to date with the…
Louise kept us up to date with the purchase of our house and was very professional.
5/5
TrustpilotBROADSTAIRS OFFICE
I used the Broadstairs offices for my sale and received excellent service and nothing was to much trouble for then. Staff extremely friendly and helpful. Kept in touch with my sale constantly and I cannot praise them enough. Highly recommended estate agent
5/5
TrustpilotSophie Collins was very professional
Sophie Collins was very professional, and made my experience a very good one.
5/5
TrustpilotFantastic team, great service.
Fantastic team and great service from the team at Miles&Barr in Herne Bay. A very special mention for Louise Daly who helped keep my purchase on track. She was so helpful and always quick to provide answers or resolve issues. Couldn't have done it without her help. We are settling in to our forever home. Thank you so much. Would definitely recommend the team there.
5/5
TrustpilotSophie was super helpful
Sophie was super helpful, and the process has been very quick and well-informed. Thank you!
5/5
TrustpilotThankful
It was so quick and easy to find the perfect home for us we was told it would take up to 1 week to get accepted but it took 2 day me and my partner are over the moon with everything and we are so thankful to Shannon Faulkner for helping us she was so helpful.
5/5
TrustpilotThank you Shannon for your help
Thank you Shannon for your help. 5* service!
5/5
TrustpilotGreat communication from Miles & Barr
Great communication from Miles & Barr, especially Sophie who has been extremely communicative and helpful.
5/5
TrustpilotExcellent Team
The team especially Bradley Welsh and Louise Daly were responsive, committed, professional and thorough.
4/5
TrustpilotShelley Webster
Thank you Shelley Webster for your reliable, professional and prompt support along our buying process.
1/5
TrustpilotPoor communication skills
Poor communication skills, assign you a person to correspond with, you here nothing. Normal reply on phone we will message them they will get back to you ! Guess what nobody gets back to you. If they recommend a solicitor to you ! You will find them more expensive and quite useless slow slow in every way
5/5
TrustpilotI am impressed by the way Milles and…
I am impressed by the way Milles and Barr attended quickly to me. After I decided that I wanted the house, Kerrie Bruner attended to me and helped make my contact with the Landlord quicker (met him within 2 days of showing my interest in the property) She also assisted with my application for referencing. She is nice and replies emails quickly.
5/5
TrustpilotFirst home... Great staff!
My partner and I purchased our first home from Miles & Barr in September and from start to finish they were brilliant, from the young guy who showed us around the property initially, and then Louise who we were in direct contact with from offer to collecting the keys (and even some questions after) was absolutely a star to deal with.
5/5
TrustpilotLouise Daly was very helpful and…
Louise Daly was very helpful and informative, more than my solicitor. Thank you.
1/5
TrustpilotBought a house and took their…
Bought a house and took their recommendations for both a solicitor and their mortgage team. An unbelievably bad and incompetence experience. Happy to share details if anyone wants more. They halfheartedly apologised at the end by which time I wished I'd never even raised it. If possible avoid this company.
5/5
TrustpilotMiles & Barr were very professional and…
Miles & Barr were very professional and supportive throughout a long process (nothing to do with M&D) and the sales progressor really helped us get it over the line in a very professional and kind manner!
5/5
TrustpilotPeople were kind and friendly and made…
People were kind and friendly and made the experience much easier.
5/5
TrustpilotAmazing service!
Our experience with Miles and Barr has been brilliant. Shannon Faulkner handled our application and was very professional, kept in touch at each stage and handled everything quickly and efficiently. We are excited to move into our new home so thank you for making the process as smooth as it could have been.
5/5
TrustpilotShannon gets a five star from us a…
Shannon gets a five star from us a family. We really wanted a small flat for our daughter who is going to be a student and Shannon could not have been more helpful. She was on time, gave us all the information we needed and then talked us through the whole process.
1/5
TrustpilotI have had the misfortune of dealing…
I have had the misfortune of dealing with these estate agents a few times. I have found them to be pushy, aggressive and lacking in ethics. Avoid!
Agent replied · 11 June 2024
Good Afternoon. Thank you for taking the time to leave some feedback. I'm sorry to hear that your experience has fallen short of your expectations. I would love to understand what has gone wrong and to discuss this with you further. Please feel free to contact me on 01304273324. Mark - Customer Experience Manager
1/5
TrustpilotAnd still Miles and Barr dont do…
And still Miles and Barr dont do anything about the evening drug dealing that goes out from number 4 Shorncliffe road Folkestone affecting the other residents! still the blood has not been cleaned up !! You take the money and call yourself a management company? ........
5/5
TrustpilotProfessional & courteous
I was selling my mother's bungalow at a distance. M&B were professional and courteous from the start and made the process as straightforward as possible. When the boiler failed just before exchange of contracts, they sourced a local plumber to resolve. Their progress chaser, Debbie, kept me fully informed (and sane!) throughout the process.
5/5
TrustpilotDebbie Mead from Miles & Barr has been…
Debbie Mead from Miles & Barr has been truly excellent with our Mum's selling of house. Great communication, great follow ups, great ownership and professional throughout the long process.
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