Every review we hold for the Herne Bay office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe viewed x2 properties with max good professional and friendly service
We viewed x2 properties with max, he was professional with all his communication and conducted the viewing process well with honest appreciation of the landlord and our needs and feedback to questions about our queries to hand … he was prompt and on time politely manner… we would recommend him for contact if wanting to view and talk about your rental property or wanting to find a property…
Sitara · 21 June 2022
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, regular updates, very professional team. My point of contact was Louise Daly who was always swift to respond to my enquiries, was efficient and kept me up to date with the sale of my property. The team at Miles and Barr work in perfect harmony. Thank you team!
Alicia · 3 January 2024
★★★★★ 4/5
TrustpilotMiles and bar go between
Debbie has been very professional all they way through the selling of our property. Very prompt and informative on any queries we had along the way.
Mrs · 16 June 2021
★★★★★ 5/5
TrustpilotHolly Hill - clear and reliable point of contact
Holly Hill was fantastic. Response time to our enquiries was very quick and her communication throughout the process of renting was clear, knowledgable and helpful.
Alex · 13 August 2021
★★★★★ 5/5
TrustpilotKerrie has been brilliant
Kerrie has been brilliant, from quickly arranging a viewing to keeping me informed promptly throughout the application process, a credit to Miles & Barr
Richard · 11 October 2021
★★★★★ 5/5
TrustpilotReview for Holly Hill
Holly has been very prompt and helpful in us getting our new home in Folkestone. She has been very professional throughout and we are grateful.
Victorious · 5 August 2021
★★★★★ 5/5
TrustpilotGreat Service - Miles & Barr Deal, Kent
I had to sell my father’s house in Deal, Kent. I was not that familiar with the area so didn’t know which estate agent to choose. I was advised by someone I know in the property business to “choose the very best estate agent in the town, even if they’re more expensive than others”. Well, I asked around and the feedback was “Miles & Barr”. I did have 3 other estate agents pitch for the sale.Well, the house is now sold and I just want to say a big thank you to the team at the Deal office for all their help, advice, encouragement and professionalism. I have to mention Matthew, Natalie, Joslynne, Brandon, Rebecca and also Emma from the Sandwich office who, together with the Deal team, guided the sales process through from offer to completion to ensure there were no unnecessary delays.
Lady · 2 August 2019
★★★★★ 5/5
TrustpilotA lovely viewing with Max today
A lovely viewing with Max today. He was very informed and articulate. Thank you! Jess was also super helpful’
Rosie · 9 June 2022
★★★★★ 5/5
TrustpilotFrom the first communication to the…
From the first communication to the completion of the rental agreement the service was excellent.Jake who showed us around was knowledgeable, polite & friendly. Anna who dealt with us after the viewing was fantastic, getting a few issues sorted quickly & professionally. She is incredibly responsive & understanding to our queries and could not be more helpful, we are looking forward to moving in in a couple of weeks.
Sheila · 3 March 2022
★★★★★ 5/5
TrustpilotAnna is absolutely fantastic
Anna is absolutely fantastic, I have never experienced such wonderful, compassionate and fast service!Thank you so much Anna
Courtney · 15 July 2022
★★★★★ 5/5
TrustpilotJake made us feel totally at ease…
Jake made us feel totally at ease during our viewing, very helpful with any questions.
Samantha · 9 November 2022
★★★★★ 5/5
TrustpilotMy Thanks to Jodie Winch
My Thanks to Jodie Winch, who helped to keepthe sale going through also the team at the Folkestone Branch.
Peter · 13 May 2022
★★★★★ 5/5
TrustpilotM and B have been exemplary in my…
M and B have been exemplary in my dealings with them both on selling properties and managing my property.I’m hoping they continue their 5* service in finding me a replacement tenant over the next month.Best of all the management fees are cheaper than my previous agent, and the service is much better. Win win!
Clifford · 11 August 2023
★★★★★ 5/5
TrustpilotFriendly and professional
Jake was very friendly and professional. He showed us around and answered every single question we had. Lovely guy.
Kristyna · 28 April 2022
★★★★★ 5/5
TrustpilotGreat service
Jake was punctual, knowledgeable and very helpful. The office has also been very helpful and overall a great experience.
Keith · 25 April 2022
★★★★★ 5/5
TrustpilotMiles & Barr and the team have been…
Miles & Barr and the team have been brilliant and especially Louise. If your buying or selling I would recommend Miles & Barr.
David · 14 September 2021
★★★★★ 1/5
TrustpilotVery slow
Miles and Barr are extremely slow in putting forward offers., They use a different team for this and an offer can take anything up to a couple of days. I as a buyer haven’t got time to wait in a market like this as you risk loading other properties. I would not use them to buy, sell or rent as their tenants also aren’t vetted thourghly.
Dom · 25 May 2022
★★★★★ 1/5
TrustpilotDiabolical customer service…
Constantly lied to during our selling process. Unable to contact when they don’t want to speak to you. We have changed agents*update*. Why doesn’t that surprise me ?! Speak to the Dover branch. They will update you. Albeit their biased version 😢
Sue · 22 December 2020
Agent replied · 11 June 2024
Good evening Sue Thank you for your review, I am sorry to hear of your disappointment. Sadly I cannot find your details in our system as I would like to personally discuss this with you further. Please could you email info@milesandbarr.co.uk and I will look into the matter further. Warm regards. Miles and Barr
★★★★★ 5/5
TrustpilotExcellent conversation and follow-up
Holly was excellent during conversations and follow-up. Prompt response to questions. Flexibility in handling our peculiar situation. Above all, very friendly and respectful.
Dr · 21 July 2021
★★★★★ 5/5
TrustpilotMiles and bar are the best letting…
Miles and bar are the best letting agent, Highly recommend. Please don't waist your time with non reliable agents, stick to Miles and bar and they will get you exactly what you desire.My search didn't take long after I registered with them.They kept to their words, and reach out to me immediately the property of my choice is in the market.I am grateful.
Christiana · 6 September 2022
★★★★★ 5/5
TrustpilotMax :)
Max was really helpful during the viewing and answered all of the question that I asked.
Karina · 26 June 2022
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service especially Natalie heard. Great local knowledge and went out of her way to help. Would highly recommend
Liam · 3 December 2021
★★★★★ 5/5
TrustpilotMy experience was very good I worked…
My experience was very good I worked with the Birchington & Cliftonville branches. Nothing was any trouble for them. I had had a brain tumour & it affected my speech & walking. They were very patient with me. Very pleased with them & the out come. Will recommend to friends & family.
Holly · 11 August 2023
★★★★★ 5/5
TrustpilotKerrie was really helpful and very…
Kerrie was really helpful and very professional all through the time. Thanks to her, she made the process seamless and easy
Olatunde · 3 September 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.