Trusted Agent profile · Herne Bay

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Miles and Barr Land and New Homes Herne Bay reviews

4.4

★★★★★ Great

818 reviews across 2 platforms

1 The Links, Broomfield, Herne Bay, CT6 7GQ

Miles and Barr Land and New Homes's office in Herne Bay, at 1 The Links, is rated 4.4 out of 5 across 818 reviews on two platforms, including 21 Google reviews rated 3.7.

Google logo

3.7 / 5

21

Reviews on Google

This office

Trustpilot logo

797

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Herne Bay office, from every platform, shown as written. First names only.

1/5

Trustpilot

Had 2 properties to sell.didn’t even…

Had 2 properties to sell.didn’t even call back

Danny · 28 November 2024

5/5

Trustpilot

Always excellent service

Always excellent service from Miles & Barr. Our property manager, Amy, is fantastic. If there is something she can’t answer she will get straight on it and get it sorted ASAP. A real pleasure to deal with. If you are considering using Miles & Barr, don’t hesitate.

Joanna · 22 February 2022

1/5

Trustpilot

🤢🤢

The service costume from this agency is disgusting! Them always say "we will call you shortly" and no one call us back, we already call more the 100 times this agency for different property and after one month we still without house!!!

Nicole · 15 September 2022

5/5

Trustpilot

Going the extra mile!

Having recently brought and sold properties through Miles and Barr, I have been impressed throughout by the service given by all. In particular, Gabriel, who went above and beyond and Emily, who made the progression of the sale run smoothly, receiving praise from my solicitor. Thanks again .

Carol · 23 November 2021

1/5

Trustpilot

Ethan from deal branch!

Had Ethan from deal branch come out to a valuation, he came across very sexist and quite abrupt. I won’t be selling my house with miles and barr because of my experience and will not be recommending in the future.

Jessica · 15 November 2022

4/5

Trustpilot

Praise for Emily Stickler

Praise for Emily Stickler, who had to work particularly hard during what should have been a relatively simple purchase! She was very patient and understanding, and kept things going with her negotiating skills when it appeared that the plug was going to be pulled! Thank you

Mr · 4 February 2022

5/5

Trustpilot

great service from M&B and special thanks to Rebecca Gravener

Very efficient service viewings were arranged quickly we were well informed of all offers and once an offer had been accepted the process ran smoothly with Miles & Barr communicating regularly with both us the buyers and solicitors which enable the sale to complete quickly

Carole · 16 March 2022

2/5

Trustpilot

They don't want to sell houses!

Estate agents that don't appear to be interested in selling houses! Try to arrange viewings, they take your details and don't bother calling back. Chase them up, they don't bother returning your call. If you're looking to sell your house then I wouldn't put my faith in them if I was you.

Matt · 21 November 2020

4/5

Trustpilot

great viewing

jake was very informative on the property also took time with me even after i arrived late to the viewing, he also provided tips on how to manage the space in the property. also very prompt with application email

Amelia · 12 November 2022

3/5

Trustpilot

Good estate agent but need to improve adverts.

Good estate agent, but they really should learn to spell! A property was described as being in a 'sort after' area. I contacted them about exactly the same error some months ago - they did not reply, & obviously took no notice.This looks very poor, & reflects on their overall standards, in my opinion.

Veronica · 5 October 2019

5/5

Trustpilot

Miles and Barr help to find a rented property

Miles and Barr have really helped to find me a new property to rent in these hard times. Anna Adamczak(Ramsgate) has helped and supported every step of the way, giving me updates and advice. Thank you so much. Would recommend.

Katie · 22 August 2022

1/5

Google

Awful experience. Totally untrustworthy. 2 members of staff in Folkestone office giving false information. Would never use this company

Tracy · 27 March 2024

5/5

Trustpilot

Louise Daly what can I say

Louise Daly what can I say, Professional , excellent communication and explained everything as the sale went along. Couldn't find any faults.Thank you

Tracy · 3 January 2024

5/5

Trustpilot

Katie Powell

Katie Powell did a fantastic job in helping me buy a property in Whitstable, which was successful. I hadn't bought a property for 30+ years, so she helped me through the process and was very understanding. Well done and many thanks

Guy · 20 June 2022

5/5

Trustpilot

Really helpful company

Really helpful company, had a lot of dealings with Andy in the referencing department and he was very helpful, even when he couldn't answer my questions he always tried to find me the answers. Made moving really easy and so stressful. Thank you

SC · 14 February 2022

5/5

Trustpilot

I have had a great experihence with…

I have had a great experihence with Miles and Barr so far with our renting of a place in Hawkinge. A special mention goes to Holly Hill who has been responsive and helpful at every turn, she's an asset to the lettings dept and the company.

Scott · 28 July 2021

1/5

Trustpilot

Tried buying a house to found out the…

Tried buying a house to found out the place was grade two listed when we asked multiple people in the agency if it was. Really felt like we were sold too rather than helped find what we actually wanted.

Luke · 5 August 2022

5/5

Trustpilot

Great Lettings team

Miles and Barr have been extremely helpful in facilitating my new tenancy. The Lettings team members that I have dealt with have been very professional. Rhian Juden in particular has been very courteous, prompt, reliable and accessible. I have no qualms in recommending them.

Lynda · 30 November 2021

1/5

Trustpilot

Unprofessional and unresponsive

Unprofessional and unresponsive. Never deliver on promises and follow through to get things done. Multiple emails and calls. No accountability in anything they do. As a lettings agency they continue to disappoint on delivering a reasonable service I expect for the high fees charged. Owners need to sort this out.

Bronco · 17 August 2020

5/5

Trustpilot

Thank you!

From start to finish the miles & Barr team have worked hard to get us into our new home! friendly and very professional throughout!! I have had dealings with other letting agencies but miles & Barr are head and shoulders above them!

Kevan · 19 February 2022

5/5

Trustpilot

Miles and Barr - Kerrie Brunger

After an online flat viewing there was a nice and quick turnaround on being able to put in an offer and have it accepted. I was communicating with Kerrie from the agents and she was really helpful and communicative in helping me through the process.

Jordan · 4 August 2021

4/5

Trustpilot

I would recommend Miles and Barr for selling your property…

I would recommend Miles and Barr for providing an excellent service. Specifically my sales progressor Courtney Sweet. She was quick to respond to any emails/calls, contacted relevant parties when needed and found out answers that my solicitors wouldn't provide. She was extremely helpful.

Jessica · 25 November 2021

1/5

Trustpilot

I would NEVER EVER use Miles & Barr again.

I would NEVER EVER use Miles n Bar again. Such an awful service. I’m very disappointed. I’m not after compensation as to much time has passed now. I’m just really sad that we chose M&B to deal with our parents estate.

L · 10 March 2022

5/5

Trustpilot

Miles and Barr in ashford are brilliant…

Miles and Barr in ashford are brilliant they haven’t been open for long but they already sold my partner property the staff are amazing he wouldn’t go with no other estate agent apart from them for now on

Marisa · 28 July 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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