Every review we hold for the Herefordshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an exceptional experience working with Millie as my Lettings Negotiator. From start to finish, she was absolutely amazing. Millie was professional, friendly, and incredibly proactive throughout the entire process. She kept me informed at every stage, answered all my questions with patience, and genuinely went above and beyond to make everything as smooth and stress-free as possible.
Her knowledge, communication, and attention to detail made a huge difference, and I truly felt supported from the moment we started working together. Millie is a credit to her team, and I couldn’t recommend her highly enough.
If you’re looking for someone who is reliable, efficient, and genuinely cares, Millie is the one to go to!
Amber · 27 November 2025
Agent replied · 27 December 2025
Thank you for the incredible review! It was an absolute pleasure working with you. Nothing brings us more joy than providing a smooth and stress-free experience for our clients. We couldn't have asked for a better recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently went with Max at Connells for my mortgage, and I couldn’t be happier with the experience. From the very first conversation, Max was friendly, professional, and incredibly knowledgeable. He took the time to explain every detail clearly, making what could have been a stressful process feel easy and straightforward.
Max went above and beyond to find the best deal for my circumstances and kept me updated at every stage. His communication was excellent, and I always felt like he had my best interests at heart.
I’m genuinely grateful for his support and expertise, I’d highly recommend Max and the Connells team to anyone looking for mortgage advice. Thank you again for making the whole process so smooth and stress-free!
Adam · 27 November 2025
Agent replied · 27 December 2025
Thank you so much for sharing your positive experience with Max and our team at Connells! We're thrilled to hear that you had a stress-free and smooth process. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMillie was great to work with throughout the entire process. She was professional, approachable, and very efficient, making everything feel straightforward and well managed. Communication was clear and timely, and she was always happy to help with any questions. Her dedication and attention to detail really stood out, and she’s a real credit to the team. I would happily recommend Millie to anyone looking for a smooth and reliable service.
Lisa · 17 February 2026
Agent replied · 17 April 2026
Thank you so much for sharing your positive experience with Millie! We are thrilled to hear that she provided you with professional and efficient service and that her dedication and attention to detail stood out. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have been delighted with the response I received from Connells Estate Agents in connection with my property search. It can be difficult for both parties to arrange and tie in viewing appointments. Gabe couldn't have been more accommodating with short notice viewings to fit round other appointments for us both. Gabe was knowledgeable, and got back to me with the answers he had to check out first. Thank you
Tom · 6 December 2025
Agent replied · 27 December 2025
Thank you for your kind words! Our team at Connells Estate Agents strives to make the property search process as smooth and convenient as possible. We're thrilled to hear that Gabe went above and beyond to accommodate your viewing appointments and provide you with helpful information. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI've been using Connells and in particular Max Their mortgage advisor for over a decade now - I always find them to be professional and friendly. I have no problem at all with recommending Their services and will definitely be getting in touch with Max again when My current mortgage deal ends to get a new one.
Mikey · 27 November 2025
Agent replied · 27 December 2025
Thank you so much for your continued support and trust in Max at Connells! We're thrilled to know that you've had a positive experience with our services for over a decade. We look forward to helping you find another great mortgage deal when the time comes. Your recommendation means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleConnells was very helpful and accommodating when we were making our transition into one of their properties. Millie Davies was responsive to any questions or requests that we had.
Connor · 27 March 2026
Agent replied · 17 April 2026
Thank you for sharing your positive experience with Connells! We pride ourselves on providing exceptional service and we're delighted to hear that Millie was able to assist you during your transition. We're always here to help and make the process as seamless as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLibby, Gabe and Ellis were amazing. I had a few issues with my house and they did everything they could to help out. Thank you so much again!
Kerry · 17 March 2026
Agent replied · 17 April 2026
We are thrilled to hear that Libby, Gabe, and Ellis provided amazing service and resolved your issues with your house. Thank you for your kind words! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleConnells have proven to be a quick paced positive experience for anyone looking to rent property within the Herefordshire area. We have been shown around a couple of properties in good time, and once our application was in, communication about progress and and queries were relayed to us very quickly, meaning a smooth admin process for us (and hopefully for Jazmine and the team!)
We had dealings with Jazmine and Marley, both of whom are very polite, knowledgeable and professional in their dealings with clients. We appreciated the advice provided and the information about the processes Connells have in place for renting. Our application process was roughly two-three weeks (although aware this may be different depending on the customers personal circumstances).
Very happy to have moved over to Connells letting and would recommend them to anyone looking to rent in the local area. Thanks to Jazmine and the lettings team for ensuring out move was as stress-free as possible.
Jessica · 7 June 2024
Agent replied · 13 June 2024
Hi Jessica Mitrovic, thank you for sharing your positive experience with Connells Estate Agents Hereford. We are delighted to hear that Jazmine, Marley, and the team provided you with excellent service during your property search and application process. Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCalled in for advice on buying a home for a first time buyer, spoke to Gabriel whom was very knowledgeable, professional and helped me with everything I had enquired about. Great service and would recommend
Peter · 27 November 2025
Agent replied · 27 December 2025
Thank you for your kind words! We're thrilled to hear that Gabriel was able to provide you with the guidance and support you needed as a first time homebuyer. We take great pride in our knowledgeable and professional team and are happy to hear that we met your expectations. Thank you for recommending us! Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMillie Davies and her team were awesome,always there to assist you and make you feel at home,she is outstanding
Okezi · 3 April 2026
Agent replied · 17 April 2026
"Thank you for your kind words! We are thrilled to hear you had a positive experience with Millie and our team. Providing exceptional service and making our customers feel at home is what we strive for. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe honestly can’t thank Ellis, Libby and the team at Connells enough for everything they’ve done for us. After being messed around by another company, we were feeling really disheartened about the whole process of selling and moving. From …
Tom · 17 September 2025
Agent replied · 23 September 2025
"Thank you for your kind words, we are thrilled to have been able to turn your home selling and buying experience around! Our team always strives to provide exceptional service and we are glad that your move was smooth and stress-free. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA huge thank you to Millie for all her hard work and support. Professional at all times, providing a brilliant service. Highly recommended.
Victoria · 17 February 2026
Agent replied · 17 April 2026
Thank you for your kind words! We are so glad to hear that Millie provided you with excellent service. We pride ourselves on being professional and providing top-notch support. Thanks for recommending us! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI am very glad to tell that The Connells Estate agents is really great and they are helping each and everything I wanted to know as a new home tenant. Especially, Jasmine, the staff who helped me alot during the whole processing. she is not only very professional but also is a marvelous human being. I strongly recommend the agency for the who is searching for new home . Again, Thank you so much Jasmine!!!!!!
Reshma · 14 May 2024
Agent replied · 13 June 2024
Many thanks Reshma Mathew for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google10/10 customer service. Millie was a delight to work with - friendly, professional, and very helpful throughout.
Will · 17 March 2026
Agent replied · 17 April 2026
We are thrilled to hear that you had a 10/10 experience with our customer service! Millie is an invaluable member of our team and we are glad you had a delightful experience working with her. Thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJazmine and Marley were fabulous in helping with my new home. They looked after me the whole process and helped it go so smoothly. As a first time renter I was nervous about not knowing what to do but they helped every step and the move went smoothly. Can’t recommend them more.
Charlotte · 25 February 2025
Agent replied · 28 July 2025
Hello Charlotte Ann,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Jazmine and Marley made your first renting experience smooth and stress-free. Your … More
★★★★★ 5/5
GoogleMax was superb with us
Very communicative and very helpful
Would highly recommend
Hd · 17 February 2026
Agent replied · 17 April 2026
Thank you so much for your positive feedback! We are thrilled to hear that Max provided excellent communication and assistance for you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMillie and Luke were really helpful with my move and were both great!
Matt · 17 February 2026
Agent replied · 17 April 2026
"As the owner, I am thrilled to hear that our team members, Millie and Luke, were helpful and great during your move. Providing exceptional service is our top priority and we are happy to have met your expectations. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently worked with the lettings department at Connells, and I'm very pleased with the support I received during my rental search .
Jazmine O'Leary and the team were professional, helpful, responsive and made the …
Apoline · 17 June 2025
Agent replied · 13 June 2024
Thank you for taking the time to leave us your 5* review Apoline! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCurrently renting a property via Connells. Jasmine met me at the property on a Saturday & I moved in the following Friday!!😃 Everything I requested was dealt with quickly & professionally. All problem free & very helpful. So would definitely recommend Connells & thank you Jasmine for making a stressy move go smoothly.
All the best, Dave P
David · 18 August 2024
Agent replied · 24 August 2024
Thank you David for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving had three valuations on the property Connells was certainly the best, Libby was very pleasant to deal with , confident , and delivered every thing she promised from start to finish along with her colleague Lavina who was also very helpful and pleasant to deal with. I would highly recommend them
Ivor · 24 September 2024
Agent replied · 24 October 2024
Thank you Ivor for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a lovely experience from start to finish thanks to the help of millie, she helped me and my partner find a beautiful home that we always wanted! She was an amazing help and any questions we had she was quick to help and was very professional
Ellie · 17 March 2026
Agent replied · 17 April 2026
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleIt was really a good experience with connells lettings team especially Jazmin. She helped us a lot during our processing time of new tenancy and even after a year of our tenancy she is keep enquiring with us . She is very professional and a kind person.
Rincy · 25 June 2024
Agent replied · 13 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience with connells agent is amazing as they are still my agent and looking further to continue with them,Jazmine one of thier staff was very supportive with the process of my house moving.It was really a fantastic experience with connells a sweet soul like Jazmine O'Leary made the services rendered a super one.👍 …
Ojoma · 14 January 2024
Agent replied · 13 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGood and professional rental agent service. Thanks Jazmine and Marley. Swift, nice and helpful staffs. I will find them again if I need a property in future.
Wakit · 28 February 2025
Agent replied · 25 August 2025
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
