Trusted Agent profile · Herefordshire, County of
★★★★★
285 reviews across 2 platforms
16 Broad Street, Leominster, HR6 8BS, Herefordshire, County of, HR6 8BS
Chancellors's office in Herefordshire, County of, at 16 Broad Street, is rated 4.7 out of 5 across 285 reviews on two platforms, including 130 Google reviews rated 4.8.
Every review we hold for the Herefordshire, County of office, from every platform, shown as written. First names only.
1/5
TrustpilotI could not recommend a letting agency less
I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.
5/5
TrustpilotGood help
Charlotte has been great and patient, showing me all available houses I am interested in purchasing.
5/5
TrustpilotMolly is highly efficient
Molly is highly efficient, always responsive and manages our portfolio with a high duty of care.
5/5
GoogleNatalie was in a word excellent. Fully informed about the property and was able to answer all of our questions. She was very personable and easy to build a rapport with. She was also very positive, warm and friendly which made the viewing experience excellent. Thanks again Natalie for taking the time to show us round the property.
Hi James, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleOverall our experience with Becky and Dan at Chancellors Leominster in successfully selling our property has been a very positive one. Becky in particular went above and beyond on her day off to manage the offers we received; thereby achieving the best price for us whilst ensuring due diligence was carried out quickly and thoroughly. We cannot fault their professionalism and knowledge, and would have no hesitation in recommending Chancellors at Leominster to anyone thinking of selling their property. Thank you!
Thank you so much, Trevor! We truly appreciate your kind words and are thrilled to hear about your positive experience with Becky and Dan. Our team is dedicated to providing exceptional service, and it's fantastic to know that we achieved the best outcome for you. Your recommendation means a lot to us. If you need anything in the future, don't hesitate to reach out. Thanks again!
5/5
TrustpilotWe had a fantastic experience with…
We had a fantastic experience with Chancellor’s in Chipping Norton when selling our property. The team provided excellent service throughout the entire process, professional, responsive, and supportive at every stage. Everything was handled smoothly and efficiently, making what can be a stressful time far easier.
1/5
TrustpilotDeposit repayment issues
We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.
5/5
TrustpilotGreat experience!
I consistently have great experience from the Chancellors. Property management professional, friendly are effective in their communication. Evelina is proactive, collaborative and makes renting stress-free.
5/5
TrustpilotA review for Shelby Chandler-Wootton as…
A review for Shelby Chandler-Wootton as she was our middle to last contact who helped achieve what we thought was the impossible. She went out of her way to make sure our buyer was getting stuff done. We believe between her and a 3rd party involved with the purchase of our new home, they got this done on time! We thank you so much for pushing our buyer because we soon learnt a few weeks after moving that they had absolutely no interest in living in our old home and have now LET this out thus confirming why it was more stressful waiting on them getting documents sent (they didnt really care it seemed, either too layed back or incompetent). We genuinely thought we were going to lose our buyer 1 week before Completion and by this point, both us and our sellers were already underway with moving and selling items. Shelby did what she could to get this over the line so we thank you!
5/5
TrustpilotMy interactions during my search for a…
My interactions during my search for a house with Hannah have been so wonderful, and one that needs recognition. Despite the negatives I got from friends regarding how less helpful the chancellor would be for me to find a house, was proven wrong through her and other team members i come across when I visited the office. She was professional and supportive all the way, until a house was found. I am so grateful to the institution and her. God be with you all as you continue supporting the community. Compliments of the season.
5/5
TrustpilotVenus
Ms. Olivia Hesson is very helpful.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleWe viewed a property yesterday with Daniel from Chancellors. He was very knowledgeable about it, the area in general, and asked pertinent questions. He listened to what we said and provided constructive suggestions based on what we had provided. Very professional and a good experience. Thank you Daniel.
Thank you Robert for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI would advise anyone thinking of selling a property to definitely use Chancellors . I cannot praise them all enough , especially Natalie Palmer in the Leominster branch . Natalie has kept me informed and advised throughout the sale ,she has even managed to sell the property in a very quick time period! 🙌🙌 …
Hi Emma, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotFantastic PM team
The property management team were fantastic. Shana was responsive and dealt with all queries promptly and in professional manner, keeping me regularly updated with progress.
5/5
GoogleDaniel was polite and courteous at all times, and I felt at ease during the viewing. He remained professional throughout - clearly a great asset to Chancellors, and I feel he has a great career ahead of him.
Hi Helene, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleGreat assistance from Natalie Palmer when we visited Ludlow last week for a property viewing. Pleasant introduction to the area and further information on other properties outside Ludlow at our request.Follow up information came directly through emails. Good to have knowledgeable, local information. Natalie is a credit to Chancellors Estate Agents.
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotSo far I have been having a good…
So far I have been having a good experience with Chancellors overall, and recently I received excellent support from Amy Jones during my contract renewal. Thank you, Amy and the Chancellors team.
We're happy to hear that you've had a good experience with us. We appreciate your positive feedback and are so glad you received excellent support during your contract renewal.
1/5
TrustpilotI withdrew from my application due to a…
I withdrew from my application due to a lack of transparency around the rental figure. After an initial amount was discussed, the tone of communication changed and the price after agreement decided increased all of a sudden later in the process, before any tenancy had started or been formally agreed. Not what I agreed it wasn't the price change that was frustrating it was the experience and lack of transparency.
5/5
TrustpilotAbsolutely outstanding from start to…
Absolutely outstanding from start to finish. Always had an enough time for us. Wonderfully professional at all times and a very friendly bunch.
We appreciate your kind words! We are so pleased to hear that our service was outstanding and professional.
5/5
TrustpilotSmooth and Professional Tenancy Renewal
I had a great experience working with Emilia Williams (MARLA) at Chancellors during my tenancy renewal. She was very professional, responsive, and made the whole process smooth and stress-free. Emilia communicated clearly and handled everything efficiently, I really appreciated her friendly and helpful attitude. Highly recommended!
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleMy husband and I have been searching for a house for almost a year now. We finally stumbled upon one we liked the look of and booked a viewing with chancellors. On arrival at the property we were met by Natalie Palmer who was extremely welcoming and allowed us to look around the property at our own pace without any pressure which we really appreciated. We have since decided to purchase the property and have dealt with Natalie throughout the process. She is knowledgeable and extremely pleasant to deal with. Nothing is too much for her and we have found the process very easy because of her help. I hope others get to deal with chancellors - in particular Natalie - and experience the great level of customer service that we did. Thank you Natalie!
5/5
TrustpilotAleksandra Szurek
Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.
5/5
TrustpilotThe young man was very helpful and…
The young man was very helpful and knowledgeable. I’ve viewed the property several times and he was always a great help.
We appreciate your positive feedback. We're happy to hear that our support with viewings and property searches was helpful. We're glad our communication and honest feedback ultimately helped you sell your home.
5/5
TrustpilotDanielle was excellent from start to…
Danielle was excellent from start to finish, my property was literally empty for less than a month now it has a new tenant
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Herefordshire, County of office has 285 reviews across two platforms: 130 on Google, 155 on Trustpilot (across the whole business).
Chancellors Leominster is rated 4.7 out of 5 across all 285 reviews, and 4.8 out of 5 on Google from 130 reviews.
Chancellors Leominster, 16 Broad Street, Leominster, HR6 8BS, Herefordshire, County of, HR6 8BS.
