Every review we hold for the Herefordshire, County of office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWelcoming upon arrival, well presented and attentive.
Happy to answer all my questions and did so thoroughly.
Claire · 17 April 2025
Agent replied · 10 November 2024
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleChris was very helpful, considerate and knowledgeable, highly professional with highly recommend.
Miroslava · 11 November 2022
Agent replied · 10 November 2024
Hi Miroslava, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleMy experience of Chancellors so far has been absolutely superb. Lilli is a credit to the business, she is knowledgeable, enthusiastic and has so far provided excellent customer service. Thank you
Natalie · 11 November 2023
★★★★★ 5/5
GoogleChirs Tim Maddie and Tara .......the team at chancellors are all amazing, they do exactly what they promised me after my first meeting, they are polite and very professional and careing which takes some of the stress out of selling your property and purchasing another home.
I would totally recommend them first to anyone who are looking to move.
Julie · 11 November 2022
Agent replied · 10 November 2024
Hi Julie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleExcellent first experience of Chancellors, Hereford. Negotiator Maddy Morris-Shepherd confirmed my viewing with a friendly phone call. and (with colleague Paige) gave a similarly warm welcome at the property. Leading, Maddy showed clear commitment to vendor's interests, but with a fair and balanced presentation. Chris who arranged the appointment was very helpful and knowledgeable about the property too. Impressive!
Joanne · 11 November 2022
Agent replied · 10 November 2024
Thank you for leaving us this great review Joanne, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
TrustpilotVery good experience!
Our agent, Lauren Bush, was extremely helpful, and patient with explaining details to us. She also took extra steps to get us in for earlier viewings.
Sylvester · 21 November 2025
★★★★★ 5/5
GoogleLyndsey is lovely and really helpful!! I would highly recommend!
MrFraser1983 · 11 November 2022
Agent replied · 10 November 2024
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleChris Dorset was very professional, friendly and helpful.
Julie · 10 January 2023
Agent replied · 9 January 2025
Thank you for leaving us this great review Julie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 1/5
GoogleWe were 5 mins away from turning up to view a property that was no longer on the market, hadnt been for weeks but still booked us to view it.
Only learned this when I had to call the estate agent as we were running late. They lied and said that WE had already cancelled. Imagine if we had turned up at unexpectedly at these poor peoples home.
Incompetent company.
Ivy · 11 November 2020
Agent replied · 10 November 2024
Hi Ivy, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleAll my dealings with Chris, wether it be in the branch office or when he visited my house to give an evaluation, l always found him to be polite, friendly and very professional.
Although l did not go through with the sale of my place just yet, he gave me a lot of info to ponder !
Tony · 11 November 2022
Agent replied · 10 November 2024
Hi Tony, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotJamie Woodman
Good customer service
Mohammed · 21 May 2026
★★★★★ 5/5
GoogleExcellent customer service - went above and beyond what I would expect - Thank you- Travis and Chris
Jenna · 9 February 2025
Agent replied · 22 January 2025
Thank you Jenna for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI met Chris Dorsett at a property in Ledbury he was extremely professional and very informative, answering all my questions.
He has a perfect attitude to his profession and the needs of his prospective customers, he was also very smart and extremely polite, and punctual.
I would not hesitate in recommending Chancellors to my friends.
Anthony
Anthony · 11 November 2022
Agent replied · 10 November 2024
Thank you Anthony for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleVery professional and friendly.A pleasure to view the property in my own time and take everything in.Prompt precise answers were given to questions raised by myself.A very nice experience all the way round.
Roy · 14 May 2024
Agent replied · 10 November 2024
Hi Roy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleAmazing service provided by Lyndsey at the Hereford branch. Highly recommend! Really helped us get settled into our new rental property and was always super efficient and happy to help with any queries we had. Thanks Lyndsey! X
Evie · 11 November 2022
★★★★★ 5/5
GoogleWe had a great experience with Beth and Chancellors. Very attentive and friendly service.
Chris · 21 February 2025
Agent replied · 10 April 2025
Thank you Chris for giving our Chancellors - Hereford Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 1/5
GoogleOften not a fan of writing reviews and have never complained in my life.
But this company tops it, would absolutely not recommend.
One word, 'No human/moral/legal' face. Absolutely out to rip you off and do so with a smile.
Jude · 11 November 2023
Agent replied · 10 November 2024
Thank you for reaching out to us Jude, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.
★★★★★ 5/5
Trustpilotthe process was handled efficiently and…
the process was handled efficiently and hassle free -
Mr · 21 February 2026
★★★★★ 5/5
TrustpilotIam really happy with the service…
Iam really happy with the service provided.Quick response,great communication and very reliable.The staff was polite, helpful, and made everything easy. Thank you.
Mrs · 21 October 2025
★★★★★ 5/5
GoogleThroughout the duration of our house sale the staff at Russell, Baldwin and Bright were professional, calm, considerate, patient and understood my needs as a client. Chris in particular was always available to give feedback and communication was excellent. I would recommend Chris and Russell, Baldwin and Bright to anyone without any reservations.
Paul · 12 November 2017
★★★★★ 5/5
GoogleChris came out to our home, he was friendly, polite and knowledgeable. He answered all the questions we had and we both felt we would find him pleasant to work with if we went with Chancellor's.
Emma · 11 November 2023
Agent replied · 10 November 2024
Thank you for leaving us this great review Emma, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleRhys o Connell goes the extra mile to sort out any issues you have and keeps you informed had a lot of issues with our chain collapsing and was very considerate on the situation we were in would recommend highly and if we were to sell again we would use chancellors and would recommend your companyPositiveProfessionalism
Stewart · 11 November 2021
Agent replied · 10 November 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAfter selling my property with Chancellors Hereford I was really concerned I wouldn’t find what I wanted but after Zoe’s reassurance and a major help from Jake, Chris and Reece I found the perfect property, it was such a easy transition and I could not recommend them enough
Daniel · 11 November 2022
Agent replied · 10 November 2024
Hi Daniel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotExcellent and efficient customer…
Excellent and efficient customer services
Seru · 21 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.