Trusted Agent profile · Hereford
★★★★★
202 reviews across 2 platforms
23 King Street, Hereford, HR4 9BX
Connells's office in Hereford, at 23 King Street, is rated 4.6 out of 5 across 202 reviews on two platforms, including 201 Google reviews rated 4.6.
Every review we hold for the Hereford office, from every platform, shown as written. First names only.
5/5
GoogleFrom a warm and friendly welcome at the viewing of the property we have purchased, through to answering my million questions with professionalism, Libby has been a pleasure at all stages and an asset to the Connells team at Hereford.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJazmine O'Leary was very helpful and helped us be able to get moved in very quickly with no issues
Many thanks for the fantastic 5* review Chris. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you so much for helping us selling our house. Libby has been amazing throughout the whole process!
Thank you for leaving us your superb 5* review Alexandra. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally happy with the service received. Jas was very helpful and attentive throughout the process despite some complications.
Tegan thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJazmine was excellent, and the whole team offers great customer service, the move in was swift, efficient and everything we could have asked for, Thank you Jazmine and the Connells team.
Thank you Jack for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleEllis Curr (Hereford Connells), has been absolutely brilliant from beginning to end. Hands on, with great communication. Made our first selling experience as smooth as possible, and overall a pleasant experience.
Thank you for taking the time to leave such a positive review, Ellis! We are thrilled to hear that you had a pleasant selling experience with us. Our team strives to provide excellent communication and a smooth process for all of our clients. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleA great experience, all the staff were brillant and friendly. A big thankyou to Ellis who was very professional, nothing was too much trouble and great communication throughout the process.
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team, especially Ellis. We pride ourselves on providing professional service and excellent communication. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI have just purchased and sold a property using Connells. Everything has been done with professionalism and politeness. Somewhat remarkably they were able to find me a suitable property to purchase as well as introduce the ideal purchaser all within a very narrow timescale. The quality of advice has been top rate and communications have been prompt and clear. This review is written prior to exchange and completion but so far I have very impressed with the quality of service offered.PositiveResponsiveness, Professionalism
5/5
GoogleAnother FANTASTIC job completed by Connells letting team, Jake and his team, brilliant job as always. Last year, they found me a tenant for one of my properties and all completed and done just in 2 days! this year, bought another property and same thing again, Jake and his brilliant team found me a good tenant just in 4 days, all beautifully done!! Can not recommend them enough, and I will definitely keep doing business with letting team at Connells again. Well done Jake and team👍
5/5
GoogleLavina at Connells Hereford has helped me and my boyfriend find the perfect first home. Nothing has been to much trouble for Lavina and she is an asset to the Connells Team. She has responded to all of our queries in a timely manner and ensured that something that many people find stressful has been as easy and straight forward as possible. She has explained everything to us in a way which we understand and referred us to Max a mortgage broker at Connells who has also been amazing and very quick with everything. I would highly recommend Lavina and all of the team at Connells Hereford for anyone looking to buy or sell a property. Thank you so much!
5/5
GoogleThank you so much Connells. Your service was really great especially Jazmine O'Leary.Thank you
Thank you for your 5* review Anu. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleVery happy with my experience at Connells, Jazmine went out of her way to get things sorted quickly regarding a property. Would highly recommend!
Thank you Alex Davies for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks so much for all your help and support with the rental. Great personal service and great staff. Highly recommended. Thank you Jazmine O'lery.
Many thanks for the great recommendation, 5* review and your kind words Jobin. Best wishes, Lucy, Customer Relations.
5/5
GoogleI'm not one for reviews however I'm just completing a long chain full of complications and hold ups which has proven really stressful and not the fault of Connells. However, what was a dark and uncomfortable experience was made considerably less painful by the efforts, chasing and Good communication of Libby and Lavinia, with extra brownie stars for Libby who seemed to me to take how we felt and took it upon herself to deal personally with it. I had concerns using a Hereford estate agent when the house being sold is 20 miles away but they certainly jumped to it and dealt with it brilliantly so five stars.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Googlehaving used Connells for the first time i was very impressed with Lavina. she was professional, so well mannered, bubbly and not pushy but sharp, she always got back to us promptly and made us feel like she had no other customers, when, i know she must have been buried ! 10 out of 10 to her for service personality and professionalism !!!!. Marc is also a well mannered manager who clearly has a good team supporting him, and from what i saw they all get along well and create a lovely warm feeling when entering their branchPositiveProfessionalism
5/5
GoogleAfter a change in my circumstances, I needed to find a property as quickly as possible. I telephoned Connells and spoke with Jake in the Lettings Department. Everything was done efficiently and professionally from the very first phone call. I received my keys in under a week from my viewing. I have since telephoned Jake with queries and he has been able to give me answers almost immediately. I cannot recommend Jake enough and should I ever need to move in the future, I will use Jake again.
5/5
GoogleHighly recommend Connells! Marley and Jazmine have been so Helpful through every step of the way for my move in, they have worked around my times and have kept me informed every step of the way and very pleased with my new rental property!!
Thank you for your terrific 5* review and for your complimentary comments Jack. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent Service 10/10 David, The house completion takes place later today and I just wanted to say a huge thanks to you personally for all of your support from the very first day we met you to today, as we live over 200 miles away your support has meant that we haven’t had to spend every weekend in Hereford. It’s the end of an era for my wife as her Aunt was her only relative on her side of the family left so a sad day for her. However we are really pleased that the house has sold to a young lady who I’m sure will make her own memories in 98 Stanberrow Road. The service provided bu Cornell’s was amazing and I hope that they realise what a great asset you are to their business, thank you doesn’t seem to be enough.
4/5
GoogleJake was an enthusiastic salesman, who went to great efforts to find us suitable tenants. Potential tenants were being shown round from the day we approached Connells to let the property, and the house was let within two weeks of it going on the market. The paperwork was all dealt with very well, and did not get in the way of doing business. Jake was able to make decisions on behalf of Connells, and the resulting contracts were very reasonable. There were some niggles with the Docusign system, but they did not prevent the tenancy being concluded satisfactorily. The full management service enabled various tasks which needed to be done before the house could be let to be completed very quickly and for a good price.
5/5
FacebookLittle late in the day as we completed our sale getting on for a month ago. Couldn’t fault Connells at all. Lavina, Sam and Dave were all brilliant, sold our house within 48 hours, and kept in touch throughout the whole process. It’s actually the second time we’ve used Connells, we were struggling to sell another property a few years back with another agent, Connells came out and again sold almost instantly! Thank you!
5/5
GoogleThe move was so prompt and great communication from Jazmine, nothing was too much for her and was quick with getting things sorted and so friendly both me and my partner are happy we had her. Easiest move we have ever done thanks to the friendly manner and prompt replies from Connells.
Thank you for taking the time to share your experience and for your wonderful 5* review Thea! Kind regards, Lucy, Customer Relations.
5/5
GoogleConnells team are a very helpful bunch. The minute you walk through their door it's all smiles. We had our home very quickly i.e paperwork was done very fast and we were kept up to date with everything. Amazing company.
Many thanks for your outstanding 5* review and your generous comments Toni. Best wishes, Lucy, Customer Relations.
5/5
GoogleOur friends recommended using the Connels mortgage broker service to help remortgage and I'm extremely glad they did. Max went above and beyond from the very first phone call, answering any questions I had and always putting my mind at ease. Max was extremely professional throughout the whole process, one which was made harder due to covid restrictions. 10/10 service and would recommend to anyone wanting a mortgage broker. Thanks Max!PositiveResponsiveness, Professionalism
5/5
GoogleCurrently letting through Connells in Hereford. It was all handled very quickly and professionally, and Jake is always helpful and on hand to answer any of our queries. Great service so far!!
Hello, thank you so much for taking the time to review our Connells team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
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