5/5
Tim was extremely efficient, every thing went according to plan. Would recommend this company to anyone.
Agent replied · 31 December 2024
Thank you for your 5* review and well deserved recognition of the Team!

Trusted Agent profile · Hereford & Ross on Wye
Verified
★★★★★
191 reviews across 3 platforms
41 Bridge Street, First Floor, Hereford & Ross on Wye, HR4 9DG
Part of Northwood, see every office.
Northwood's office in Hereford & Ross on Wye, at 41 Bridge Street, is rated 4.7 out of 5 across 191 reviews on three platforms, including 125 Google reviews rated 4.5.
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Every review we hold for the Hereford & Ross on Wye office, from every platform, shown as written. First names only.
5/5
Tim was extremely efficient, every thing went according to plan. Would recommend this company to anyone.
Thank you for your 5* review and well deserved recognition of the Team!
5/5
My daughter and her boyfriend moved in to a flat recently with Northwood as the agents. The level of service and assistance they have received has been fantastic. The agent has been fair, reasonable and kind in everything they have done and has given this young couple the break that they needed at a very challenging time. Excellent!PositiveResponsiveness, Quality, Professionalism
Mr Goddard, thank you for your 5* review and we are very grateful for your fabulous feedback!
5/5
Ive been finding it hard to get a rental due to most estate agents doing a first come first served basis but Northwood were fast , thorough and fair . I was expecting to get an answer after a few days but I got an answer within 24hours and on a weekend Great service . A1*
Thank you Shaun for the 5* review! We're pleased you appreciate our fair approach to Lettings. Best of luck for the move-in and hope you will settle in time for Xmas.
5/5
I was facing a need to quickly move to enable the sale of my house. I explained my circumstances to Northwood and within 2 days I had the perfect rental and viewing arranged and team lined up to follow my requirements. I found the Hereford Northwood team to be a fantastic team, who demonstrated empathy excellent organisation and rapid communication. Thank you!
Thank you for sharing your 5* feedback! We are happy we could be of assistance in a stressful situation and hope you have settled. You know where we are should you need anything.
5/5
I requested a viewing for a property, within 2 minutes Tim rang me arranging a viewing. I have never had that experience before when estate agents have got back to me so quickly. The phone call was to the point and as it was my first time viewing a property, Tim explained it plain and simple to me.
Thank you very much for your positive feedback, we are glad we could be of assistance during this tricky time!
5/5
Hello. I would like to congratulate Northwoods Estate Agency on being very efficient in their work. Fast, polite, eager to please and to answer any problems or questions you may have regarding the selling or renting of your property. And of course, how courteous and polite all the staff are. You really do not need to go anywhere else. Ten out of Ten!
Thank you for your review John!
5/5
Ann has been great and very helpful through the process.
5/5
Comments by Chris Newsome landlord I have a small property portfolio and over many years have engaged several Management and Estate Agents around the UK. Without exception, Northwood Estate and Lettings Agent, at Hereford and Ross-on-Wye, managed by Shaun Grantham - who???s knowledge and understanding of the rental market is exceptional - and his team; in particular, Ann and Janet are by far the most professional, knowledgeable and approachable Agents I have ever dealt with. Thank you.
5/5
While the property wasn't exactly what we are looking for, the agent (Tim) was fantastic. He was honest and friendly and if something more suitable were to come up, I would not hesitate to rent through his company!!
Pamela, thank you for taking the time to review, we hope to be of help in the future!
5/5
Northwood provided great service in letting out a property I own. From the outset, Shaun provided sound advice on the basis of his years of experience. Towards the end of the process, Ann expedited all the necessary steps including getting the contract signed in remarkably quick time. Great communications throughout. Many thanks.
5/5
Shaun and Rebecca were absolutely fantastic from start to finish. They went over and above to ensure things were done as quick and stress free as possible. I would highly recommend Northwood
5/5
Since the first contact with Northwood Ross on Wye I have dealt directly with Ann Bridges. She has been kind, concerned, very very helpful, way beyond the norm of just finding the rental and client assignment. I would say she has gone out of her way to be a friend. She has overcome all the sort of tweaks and delays that beset the process of moving house. That's so reassuring as it's not easy to move and get everything sorted and obviously gets a great response and assures similar care from the tenant. She is most definitely an asset to Northwood.
5/5
Ann has been extremely helpful and the whole process has been as easy as possible in Northwood's hands. They found a tenant for my property very quickly, to the satisfaction of everybody.
5/5
Tim has been very efficient and responsive throughout the viewing and application process, far different from any other letting agents I???ve been with before. Very much appreciated.
5/5
I have rented over 20 properties in my lifetime. My experience with Northwood Estate agents has by far been the quickest, smoothest and easiest by a mile. Tim took me through the whole process with clarity , good humour and stress free. I highly recommend them.
Thank you Stephen for the 5* review! We are glad we could make this part of moving stress free...
5/5
"Tim has been great to us so..."
Tim has been great to us so far, he has been very honest and helpful. He is very prompt at replying to our emails and we can't thank him enough.
5/5
I have rented through Northwood for 6 years and found them to be very knowledgeable and professional. On the rare occasions that I have needed issues addressed they have supported me until they have been resolved. I have been very pleased with the service I have received.
Dave, thank you for your 5* feedback. Always happy to be of service!
5/5
What a wonderful estate
What a wonderful estate agency. I have had dealings with several estate agencies both in London and Hereford, and I easily place Northwood top of my list. They work so hard - even coming out on a Sunday morning for a viewing! This combined with a genuine friendliness, understanding, reliability and attention to detail make Northwood the "go to" agent for me every time.
5/5
What a wonderful estate
What a wonderful estate agency. I have had dealings with several estate agencies both in London and Hereford, and I easily place Northwood top of my list. They work so hard - even coming out on a Sunday morning for a viewing! This combined with a genuine friendliness, understanding, reliability and attention to detail make Northwood the "go to" agent for me every time.
5/5
"What a wonderful estate..."
What a wonderful estate agency. I have had dealings with several estate agencies both in London and Hereford, and I easily place Northwood top of my list. They work so hard - even coming out on a Sunday morning for a viewing! This combined with a genuine friendliness, understanding, reliability and attention to detail make Northwood the "go to" agent for me every time.
5/5
I was very happy with the services. Communication brilliant, replied to all my enquiries promptly and no complicated forms to fill out. Very pleased that I chose this agency and I would and will recommend it to everyone.
Thank you very much Veronika!
5/5
A Brilliant service by Charlotte and her team
5/5
Tim was very helpful. Service
Tim was very helpful. Service is really quick and easy. Responds to emails straight away. Would 100% recommend them, brilliant service
5/5
"Tim was very helpful. Service ..."
Tim was very helpful. Service is really quick and easy. Responds to emails straight away. Would 100% recommend them, brilliant service
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Tell us what you need and we'll pass your enquiry to Northwood Hereford & Ross on Wye and up to three other top-rated agents near Hereford & Ross on Wye.