Every review we hold for the Henley-On-Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have had a very positive experience dealing with Katie Green from the lettings department at Savills in Henley. Katie was very professional and helpful throughout the process . Katie was also personable and friendly and I would highly recommend her .
Nicolette · 27 November 2024
Agent replied · 11 December 2024
Dear Nicolette, thank you for providing your positive comments on the experience with our lettings team in Henley, we very much appreciate the feedback.
Thank you
Gordon Hood
Head of Counties Lettings
★★★★★ 5/5
GoogleFrom my very first enquiry to arriving at our move-in date, James has been there every step of the way.
Every interaction was kind, caring and professional, and a few flaming hoops were jumped through to get us to the finish line.
I'm really happy with my experience at Savills, and it's been a pleasure to have James managing the entire process. Highly recommended!
Cheryl · 5 October 2023
Agent replied · 30 August 2024
Dear Cheryl, thank you for taking the time to provide your feedback and comments on the experience with James and our lettings team in Henley. We're all so pleased that the process went so well for you.
Thank you
Gordon Hood
Director, Head of Region
★★★★★ 5/5
GoogleHenley office provided a good lettings service to me as a tenant searching for a property. Never pushed us into viewing properties that didnt meet our criteria or were out of budget, and were responsive during the contracting process. Thank you Katie
Annabelle · 26 October 2024
Agent replied · 9 November 2024
Dear Annabelle, thank you for taking the time to leave your comments regarding your experience with our Henley Lettings team and specific praise for Katie too.
Thank you
Gordon Hood
Director, Regional Head
★★★★★ 5/5
GoogleKatie Green was extremely helpful and very professional, to my wife and I as we were looking for a place to rent. She walked us through every stage of the process and kept us up to date. Thank you Katie for all that you done for us.
SharonTroy · 31 July 2024
Agent replied · 30 August 2024
Dear Sharon,
Thank you for your 5* review. We are so pleased you are happy with the service from the lettings team.
Best wishes
Gordon Hood - Director
Regional Head - Home Counties
★★★★★ 5/5
GoogleI'm extremely happy with the service I got from Adam and the Henley team. Inevitably there were a few speed-bumps along the way, as there are with any sale, but Adam was very responsive, and honest, regarding any issues. One part of the whole process I had complete faith in. Very easy to deal with, and very understanding of the issues. 10/10
David · 31 August 2023
Agent replied · 30 August 2024
Dear David
We really appreciate your 5 star review and kind comments. We hope the move goes smoothly and do let us know if you need anything else.
Best wishes,
Savills Henley team
★★★★★ 5/5
GoogleI dealt with Ella Woods when I needed to rent a property quickly. I found a property I loved and the speed with which she dealt with the deal and made sure I secured the property was fantastic!! I couldn't recommend her and Savills enough
Lise · 25 September 2025
★★★★★ 5/5
GoogleLetting our house was not straightforward due to our vacation date and the tenants moving in date and there were a few technical issues to sort out but due to Tom Hyde’s innovation and help we managed. If there had been a less able person dealing with it I have no doubt we would not have completed the letting on time. Tom was always courteous and calm whatever the difficulty and that too was a great help. So a big “thank you” to Tom and the other very helpful staff at Savills in Henley.
Bill EastwoodPositiveResponsiveness, Quality, Professionalism, Value
Malcolm · 31 August 2021
Agent replied · 30 August 2024
Dear Mr Eastwood, Thank you very much for your positive feedback following your experience with Tom, really pleasing to read the comments. Thank you also for the 5 star rating.
★★★★★ 5/5
GoogleI worked with Ryan from Savills when trying to buy our first house. Ultimately the sellers pulled the house from the market late in the process but Ryan was fantastic to work with throughout:
- He was accessible and responded quickly by email and phone.
- He gave us clear, simple instructions on what we needed to do and what the next steps were. This helped de-mystify the process for us first-timers!
- He gave us regular updates whenever we reached a milestone in the home buying process or when movement slowed down kept in touch weekly.
- When the sellers began debating whether to pull the house from the market, he convinced them to keep it on and gave them more tools to continue looking to buy their next property.
Despite the sale falling through, I would highly recommend working with Ryan as a guide to buying your home.PositiveResponsiveness, Quality, Professionalism
Rachel · 31 August 2021
Agent replied · 30 August 2024
Dear Rachel, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties
★★★★★ 1/5
GoogleWe had an amazing experience finding a flat to lease with Tom and his team! They were all very organized, professional, and patient. I am new to the UK and unfamiliar with the leasing process. Tom was unbelievably helpful and made the experience a lot less painful than I thought it would be! We'll definitely be back to Savills with our next move!
Update: Zero stars if I could. Unbelievably dishonest. They told me that the owner of our building was selling and it was an outright lie. They knowingly work with slumlords who won't fix basic things. Now we're getting revenge evicted because our landlord didn't want to fix the mold covering two walls of our flat. They are currently still advertising the place downstairs when they know there's mould & damp. I really thought Tom was a good guy, but I was very very wrong.NegativeQuality
Michelle · 31 August 2021
Agent replied · 30 August 2024
Thank you for your initial review and we can see that some difficulties have been encountered during your tenancy resulting in your further update. Thank you also for your time to talk through these concerns with our Lettings Customer Support team, where of course we will explore the comments during that conversation and where we can look at implementing any improvements.
★★★★★ 5/5
GoogleCharlie Chavasse has been fantastic. He has dealt with the challenges and complexities of our sale (for which he was not acting) in a calm, professional and confident manner liaising with the people we were buying from to keep them up to speed and to keep the chain intact. He was easily contactable and returned emails and calls in a very timely manner.
I would also like to add that the two ladies who showed us around Kiln Barn were extremely well informed and were able to answer all our queries abut the house. They had an excellent rapport with the sellers and made us feel very at ease. I cant remember their names but we looked at a LOT of house with a lot of different agents and they stood out for being in a different league of professionalism.
I would not hesitate to use Savills in the future for a house sale (hopefully a long time into the future though!!!) based on our experience.
Fiona and Clive ChapmanPositiveProfessionalism
Fiona · 31 August 2021
Agent replied · 30 August 2024
Dear Fiona, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Home Counties
★★★★★ 5/5
GoogleSavills have been superb in assisting with my new property purchase. I would like to give a special mention to Ryan Allbon, who has been outstanding throughout the whole process; extremely helpful in making it as easiest as possible to get questions answered, and has been invaluable in looking into the market and finding properties that he thinks I would like.
Thanks very much team for a smooth process, and I very much look forward to working with you in the future.
Much appreciated
Sam Wakefield
A new happy homeowner!PositiveResponsiveness, Quality, Professionalism, Value
Sam · 31 August 2021
Agent replied · 30 August 2024
Dear Sam, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties
★★★★★ 5/5
GoogleGreat service from the Henley lettings team at Savills. Katie went above and beyond to help us find just the right house, really taking the time to understand our priorities and to make sure we knew as soon as new properties were coming up.
M · 9 August 2024
Agent replied · 30 August 2024
Thank you for your 5* review. We are so pleased you are happy with the service from the lettings team.
Best wishes
Gordon Hood - Director
Regional Head - Home Counties
★★★★★ 5/5
GoogleElla was attentive and amazing - really helpful and guided us so well. This time - our circumstances changed and it wasn’t to be but I will reach out to Ella as soon as I can to use the services of Savilles again! Outstanding
Michelle · 18 September 2025
★★★★★ 5/5
Googlewe have had a positive experience with Savills in Henley on Thames, especially dealing with Katie Green. She was very courteous quick to respond with information regarding the property. We would highly recommend Katie and her team
Stephen · 26 October 2024
Agent replied · 9 November 2024
Dear Stephen, thank you for taking the time to leave your comments regarding your experience with our Henley Lettings team and specific praise for Katie too.
Thank you
Gordon Hood
Director, Regional Head
★★★★★ 5/5
GoogleI have had excellent experience of Savills lettings service. Both Alex Lee and Charlie Knapp have been exceptionally helpful, and Charlie has been an absolute star in finding high quality tenants for a new property almost immediately. Thereafter, I have been continually informed in ensuring a trouble free process through to completion. It has been a real pleasure to work with Savills and I can thoroughly recommend them to other clients.PositiveResponsiveness, Quality, Professionalism, Value
Alun · 31 August 2021
Agent replied · 30 August 2024
Thank you Mr Jones both for the 5 star rating and the extremley complimentary comments for both Alex and Charlie.
★★★★★ 5/5
GoogleClaire was an absolute star from start to finish of our buying process - always keeping us up to date, answering questions and ensuring things were progressing smoothly with the sales process. She didn't hesitate to step in and take initiative when snags occurred, meaning we were able to complete in a very short period without issue. Would 100% recommend Claire and Savills Henley.
Josh · 11 November 2024
★★★★★ 5/5
GoogleKatie made the whole process of renting a house so smooth and easy.
We had very specific requirements and she found us the perfect house.
Anyone looking to rent I would recommend using savills and ask for Katie!
Claire · 31 July 2024
Agent replied · 30 August 2024
Dear Claire,
Thank you for your 5* review. We are so pleased you are happy with the service from the lettings team.
Best wishes
Gordon Hood - Director
Regional Head - Home Counties
★★★★★ 5/5
GoogleWorking with Monika at Savills was wonderful! She was very patient and reassuring, navigating my move and ensuring everything was complete on time as my lease offer date and move in were only 2 weeks apart. As I was moving from another country, this was a very stressful time and Monika was always on hand to answer questions and assist in any way she could.
Maria · 31 August 2022
Agent replied · 30 August 2024
Dear Maria, thank you for taking the time to leave a review following your experience with Monika, lovely to read. Thank you
Gordon Hood
Head of Home Counties Lettings
★★★★★ 5/5
GoogleElla Woods and James Harrison were very professional and charming when we wanted to let our Henley property. Also found us a suitable tenant in record time!
Sara · 25 December 2025
★★★★★ 5/5
GoogleWe would to say a big THANK-YOU to James Harrison at the Henley branch for managing our recent move to a rental property. From start to finish the process was stress free, quick and professional. James was always available to answer our questions and our move was exceptionally smooth thanks to James.
Rod · 31 August 2023
Agent replied · 30 August 2024
Dear Mr Slattery, thank you for taking the time to leave your 5* rating and positive comments following your experience with the lettings team in Henley and more specifically for James Harrison. Feedback is so important where we are getting the process right for our customers, so thank you for taking the time to provide the review.
Kind regards
Gordon Hood - Regional Head - Lettings
★★★★★ 5/5
GoogleI was lucky enough to deal with Katie Green from the Henley lettings office to set up a recent tenancy. The whole process was as straightforward as could be, with clear communication and no issues throughout. I'd definitely deal with Katie and the team again.
Ben · 2 February 2024
Agent replied · 30 August 2024
Dear Ben,
Thank you for your Google Review.
We are so pleased that you are happy with your experience with the Lettings Team.
We wish you all the best.
Best wishes
Gordon Hood, Lettings Director
★★★★★ 5/5
GoogleThank you Savills / Katie! Katie was really quick to update me with progress made every step of the way - only taking 1 week from the offer being accepted through to the rental start date! Hugely appreciated 🙏👏 …
Jess · 2 May 2024
Agent replied · 30 August 2024
Dear Jess,
Thank you for your Google Review.
We are so pleased that you are happy with your experience with the Lettings Team.
We wish you all the best.
Best wishes
Gordon Hood, Lettings Director
★★★★★ 5/5
GoogleVery easy and organised. Katie was super efficient, a pleasure to talk to, and made the whole process very easy and stress free! One of the smoothest moves we have made so far. Thank you Katie.
Martin · 1 July 2024
Agent replied · 30 August 2024
Dear Martin,
Thank you very much for taking time to leave a review.
We are all so pleased that you were happy with the service provided.
Best wishes
Gordon Hood - Home Counties Director
Residential Lettings
★★★★★ 5/5
GoogleWe had a really smooth rental process with Savills. Katie Green was a fabulous point of contact, kept us well informed and was always on hand for any queries. Thanks so much for helping us find our dream home!
Gee · 2 May 2024
Agent replied · 30 August 2024
Thank you very much for taking the time to leave a review.
We are so pleased that you are happy with the service provided.
We hope you are enjoying your new home.
Best wishes
Gordon Hood
Home Counties Director
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