Every review we hold for the Henley on Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur house move would never had happened without the tireless work of Richard Wagstaff. He really went above and beyond, communicating with all in our chain. Thanks Richard!!
Lisa · 23 November 2018
Agent replied
Thank you for your comments relating to Richard in our sales office who always works very hard for our much valued customers. Regards Jon Roberts Director Residential Sales
★★★★★ 5/5
GoogleWe finally exchanged contracts today after a long and arduous road. Many thanks to Richard Wagstaff and the Team for their courteous and professional service at all times.
Laraine · 14 May 2018
Agent replied
Thank you for your positive review and pleased Richard looked after you throughout the whole sales process. Regards Jon Roberts Director Residential Sales.
★★★★★ 5/5
GoogleThank you Richard for making my house sale a pleasure and in the face of many difficulties never giving up. I was very happy with the price too!
Mary · 23 November 2017
Agent replied
Thank you for using Romans services to sell your home and I was very pleased to read your comments relating to our Sales Manager Richard. Customer service is very important to us and your business very welcome. Regards Jon Roberts Director Residential Sales
★★★★★ 5/5
GoogleRomans Estate Agents Henley have been outstanding in their services to me over the last 12 months. Neil Burton in particular was helpful in not only selling my house, but liaising with a range of colleagues in getting things through. Furthermore I have been a customer of Romans for over 10 years and can vouch for their wide ranging expertise and unfailing professional and courteous manner throughout all my dealings with them.
Laura · 23 November 2016
Agent replied
I was pleased to read your comments relating to Neil Burton who looked after you when selling your home. Customer service is very important to us as a local Property Company and your business was very much appreciated . Regards Jon Roberts, Director Residential Sales.
★★★★★ 5/5
GoogleVery efficient and welcoming. Communication was quick and helpful, and they assisted perfectly with all administrative procedures. Thomas Prince was our agent.
William · 14 May 2018
Agent replied
Thank you for renting through our Henley office. Your positive comments about Thomas and your experiences are most welcome and I have passed them on to the team.
Wishing you all the best in your new home.
Kind regards,
John Sumner
Regional Lettings Director
★★★★★ 5/5
GoogleI have been abroad for over a decade, every other letting agency in Henley wasn't very helpful at all. Then I found Alison and her amazing team which made the whole experience end to end feel like a seamless piece of cake.
Given my non-standard circumstances Alison created a bespoke solution to meet my needs and delivered well ahead of time.
Highly recommended service end to end.
Philip · 21 September 2018
Agent replied
Hi Philip, we are so happy to read such a great review about Romans and the team at Henley. We are so pleased to read of the exemplary service that Alison has been able to offer you in your experience and we hope moving forward we can continue to deliver such a great level of service. We will ensure your comments are passed onto the team. Thanks you for the recommendation, we hope you have a great day! Kind Regards, Romans
★★★★★ 5/5
GoogleThank you to Richard, Neil and Jack for all their hard work. They could not have been more helpful.
Gail · 14 May 2017
Agent replied
Thank you for your comments relating to the sales team in Henley who work very hard for all local vendors and purchasers. Thank you for using Romans services. Regards Jon Roberts Director Residential Sales.
★★★★★ 5/5
GoogleRichard and team were courteous and helpful. Prompt to act and easy to deal with.
Roger · 14 May 2017
Agent replied
Thank you for your positive feedback relating to Richard and our Sales team in Henley. Your custom is most welcome. Regards Jon Roberts Director Residential Sales
★★★★★ 5/5
GoogleThomas Prince from Romans is the best estate agent I have ever come across. His knowledge, determination, attention to detail and client care skills are outstanding. I would recommend him as a point of contact to everyone who is looking to let, sell or purchase any property.
Jade · 12 November 2018
Agent replied
Thank you for taking the time to provide a positive review and comments regarding your recent experience with Thomas. Customer service is very important to us and I have passed your comments on to Thomas.
Kind regards,
John Sumner
Regional Lettings Director
★★★★★ 5/5
GoogleListened carefully to my requirements, very approachable and helpful throughout the process. Excellent photos, followed my preferences. Marketed the property well. Continued to work to sell the property throughout, very proactive. Once the offer was in place, the Move Manager worked really hard to get to exchange.
Sara · 12 November 2017
Agent replied
Thank you for your comments relating to our sales office in Henley. Customer service is very important to us as a local property company and I was pleased to read the team delivered for you in this instance. Thank you very much for choosing Romans to sell your home. Regards Jon Roberts Director Residential Sales.
★★★★★ 5/5
GoogleWe had an excellent experience of Romans in purchasing our first home. Richard and Natalie happily and promptly answered our many questions, and enabled us to complete the purchase in speedy time! We would definitely use Romans again.
Fleur · 19 February 2019
Agent replied
Thank you for your positive review regarding your house purchase through Romans of Henley. With transaction times taking longer these days it was good to see you experienced how Richard, the Manager, and our Move Manager, Natalie, speeded the whole process up for you. Thank you again for your review, we look forward to being of service again at some point in the future.
Kind Regards,
Mark Wright, Regional Director - Residential Sales
★★★★★ 5/5
GoogleRomans were really great and efficient at finding us a tenant quickly and giving us the right advice to improve the house to help it to rent. Very happy with their service and would definitely recommend them.
Toby · 21 September 2018
Agent replied
Hi Toby, Thank you for taking the time to let us know about the service you have received from the team at the Henley Branch. I am pleased to read that the team were able to swiftly find you a Tenant by providing advice on how to improve the house to assist with securing a let. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards Joe Gilliland Customer Care Manager
★★★★★ 5/5
GoogleWe had a brilliant time working with Alison from the Henley branch of Romans. She was so helpful and kind and we would not hesitate to recommend her to anyone in the future.
Anna · 26 October 2018
Agent replied
Thank you for taking the time to provide a positive 5* review following your experience with Alison. Your review and comments are much appreciated, I have passed these on to Alison and wish you all the best in your new home.
Thank you.
Kind regards,
John Sumner
Regional Lettings Director
★★★★★ 5/5
GoogleI have known Richard Wagstaff for several years now and he has bought and sold several properties on my behalf. I have always found him helpful, professional and knowledgeable. Thanks
Clive · 12 November 2017
Agent replied
Thank you for your positive comments relating to our Residential Sales Manager Richard. Customer service is always very important to us as a local Property company and pleased to see Richard has always been able to assist you with your moving requirements. Regards Jon Roberts Director, Residential Sales.
★★★★★ 5/5
GoogleMikes help, advice and general market knowledge is absolutely spot on... Really makes me feel like I'm dealing with [dare I say it] a genuine and honest estate agent!
LewiH · 7 June 2018
Agent replied
Thank you for your great feedback about Mike in our Henley Sales office and he really is a genuine and honest estate agent with his much valued buyer and sellers best interest at heart. Thank you for using us for your property transaction. Regards Jon Roberts Director Residential Sales.
★★★★★ 5/5
GoogleMikes help, advice and general market knowledge is absolutely spot on... Really makes me feel like I'm dealing with [dare I say it] a genuine and honest estate agent!
LewiH · 14 May 2018
Agent replied
Thank you for your great feedback about Mike in our Henley Sales office and he really is a genuine and honest estate agent with his much valued buyer and sellers best interest at heart. Thank you for using us for your property transaction. Regards Jon Roberts Director Residential Sales.
★★★★★ 4/5
GoogleRomans did get top tier money for the sale of my mother's house. They also found us a buyer that we liked and who treated us fairly.
Scott · 23 November 2016
Agent replied
Great to hear our sales team achieved a price for your property which you were happy with and thank you for your business, it was a pleasure selling your home. Regards Jon Roberts Director Residential Sales.
★★★★★ 5/5
GoogleRomans, brilliant start to finish! not sure there is anything else to say except see you on the next one.
Warren · 14 May 2018
Agent replied
Thank you very much for your business and for your positive review of our Henley Office. Regards Jon Roberts Director Residential Sales
★★★★★ 5/5
GoogleAlison in lettings worked hard and listened to my grumbles. She was really, very good, prompt and attentive
MusicwithMatt · 21 September 2018
Agent replied
Thank you for your kind words and 5* review following your recent experience working with Alison in our Henley office.
Customer service is very important to us and I have passed your comments on to Alison and the team.
Kind regards,
John Sumner
Regional Lettings Director
★★★★★ 5/5
GoogleFreindly and knowledgable service from Thomas, he guided me through the process and kept me updated. Thank you.
Laura · 14 May 2018
Agent replied
Thank you for taking the time to provide a positive review for Thomas, customer service is very important to us and I have passed on your comments.
Thanks again,
John Sumner
Regional Lettings Director
★★★★★ 5/5
GoogleReally approachable, informative and very professional. Have really helped smooth the process of buying. Great team
Olivia · 14 May 2018
Agent replied
Thank you for your comments about our sales team in Henley. Customer service is very important to us as a local property company and the team always do try and do their best for our clients. Regards Jon Roberts Director Residential Sales.
★★★★★ 5/5
GoogleAs always , good straight forward honest advice from Richard . Many thanks .
Edward · 14 May 2018
Agent replied
Thank you for your positive review about Richard. Customer service is very important to us as a local property company and we truly value your business. Regards Jon Roberts Director Residential Sales.
★★★★★ 4/5
GoogleRating only, no written review.
Jurij · 6 June 2020
★★★★★ 4/5
GoogleRating only, no written review.
Jurij · 13 May 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.