Trusted Agent profile · Henley On Thames · Oxfordshire

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Chancellors Henley On Thames reviews

4.1

★★★★★ Great

609 reviews across 2 platforms

17 Hart Street, Henley On Thames, Oxfordshire, RG9 2AR

Part of Chancellors, see every office.

Chancellors's office in Henley On Thames, Oxfordshire, at 17 Hart Street, is rated 4.1 out of 5 across 609 reviews on two platforms, including 209 Google reviews rated 4.6.

Google logo

4.6 / 5

209

Reviews on Google

This office

Facebook logo

3.8 / 5

400

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Henley On Thames office, from every platform, shown as written. First names only.

5/5

Google

I still dont have a property but Sam is on the ball. I have had a callback the very day after i enquired. i have enquired with many properties and he is the only one who has called me back.

Debbie · 16 August 2022

5/5

Google

Staff at Chancellors are very personable, friendly, professional all at same time!!!

Serena · 26 March 2025

Agent replied · 17 April 2025

Thank you so much for your kind words, Serena! We're thrilled to hear that you found our staff personable, friendly, and professional. Our team strives to create a welcoming atmosphere for all our clients. We appreciate your support and look forward to assisting you again in the future!

5/5

Google

I have been looking for a new home in the Henley area and spoken to a number of the local agents and I have to say, Robert Penford went above and beyond what was expected to try and help. His knowledge and experience of the area were second to none! Certainly 5 Star Treatment

Katie · 28 July 2019

1/5

Facebook

The worst possible agents I have ever had the misfortune to know. They refuse to organise any viewings to anyone other than a cash buyer ! Where do they expect you to live when your house is sold ? The rudest,most condescending,arrogant people in the world. Are chancellors trying to control the whole property market with their aggressive tactics?I would never market a property with them as they refuse to allow viewings.

Antony · 10 March 2018

Agent replied

agree

1/5

Facebook

I would be very careful about letting a property through Chancellors. We sadly used them for a year and found them to be of very little help. It appears that they allow tenants to damage your property whilst living there and give you zero support in claiming this money back out of the deposit. They act through a sub company called Thameside management and the staff there are neither knowledgable or helpful.

Lewis · 2 June 2017

Agent replied

Hello Lewis and thank you for your feedback. Please get in touch with us via seniorsupport@chancellors.co.uk with details of the property address in question so that we can investigate. Thanks in advance.

5/5

Facebook

Highly recommend James Livingstone in Aylesbury branch. He's very helpful and good following up! Amazing Aylesbury team too!

Cora · 8 July 2020

Agent replied

Thank you Cora for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

Very happy with the service provided, Francesca Deacon has been managing the property and has been efficient and very helpful

Jon · 14 October 2019

Agent replied

Thank you so much!

5/5

Facebook

Sean Randall has been very impressive. My tenant, a good guy, has had to leave, and Sean has been top notch in working through the things that need to be done and arranging them all. He's even kept me posted with what's happening. Can't ask for more than that :) Best wishes Bob Gilbert

Bob · 26 June 2018

5/5

Google

We met with agent Alizae Ali - it was an absolute delight she was enthusiastic and has great rapport skills. Alizae followed up on our enquiry acting professionally and understanding our property needs. We have moved 17 times! therefore have great experience of a range of negotiators we wish her well for the future

Peter · 16 August 2022

Agent replied

Thank you Peter, for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

So far very good service and exceptional communication.

Mark · 15 April 2025

Agent replied · 15 April 2026

Hi Mark, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Sam Hinton was very professional and helpful in showing us various properties before we finally decided on one. When the Chancellors head office were having difficulties Sam stepped in and did everything he could to make sure our move went ahead on the move-in day (which it did), which we are very grateful for.

A · 21 September 2017

5/5

Google

Sam Hinton was very professional and helpful in showing us various properties before we finally decided on one. When the Chancellors head office were having difficulties Sam stepped in and did everything he could to make sure our move went ahead on the move-in day (which it did), which we are very grateful for.

Sam · 30 July 2017

1/5

Facebook

I’ve lost count of the number of times I’ve had ‘George’ from Chancellors (Slough) leave me a voicemail, despite emailing them to ask them to stop! Arranged a viewing, they didn’t turn up, which is why I’m not interested in having anything to do with them. When I phoned them, no one seemed to know what was going on! My husband wasted his day off waiting around for them.

NC · 2 May 2018

Agent replied

Good Afternoon, thank you for taking the time to write a review. I am sorry to hear of your negative comments. Please could you forward your details to seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.

5/5

Facebook

Very professional and so quick Rebecca Chen was updating me all the time she and everyone was very helpful, I'm happy I bought my dream home finally with no complications and I didn't need to worry about anything as a first time buyer, thank you Chanclers, special thank for you Rebecca Chen 🌷💝

Suhair · 26 September 2017

5/5

Facebook

If you have not invested with Mrs Elizabeth Bays, then you should not give up on trading yet because you have not invested with the best forex and trading expert. This is my third time trading with the wrong person on a wrong platform until I found out about Mrs Elizabeth Bays. She did a marvelous job with my $1,000 and I earned $7,850 in 7days. She's an expert to trust, legit and fast payout of profits. She's trading for me on the 5th time. You have proven to me Mrs Elizabeth Bays that trading pays and i will forever be grateful. God bless you ma'am. Reach Mrs Elizabeth Bays today personally. Email: elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431

Mrss · 15 January 2023

5/5

Google

I am very much satisfied with the service I received from Chancellors. Especially katie Edmonds she was very dedicated and professional .Thank you Chancellors.

Lijesh · 3 August 2024

Agent replied · 24 August 2024

Thank you Lijesh for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

Amy Lyons has been an incredible help and really helped explain the renewal process with me in great depth. Fantastic service.

Lawrence · 5 November 2016

Agent replied

Thank you Lawrence! Glad I could be a help!

5/5

Google

Really helpful & kept us up to date with the property we want to rent

Carla · 13 December 2024

Agent replied · 27 December 2024

Thank you Carla for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I appreciate Katie's support during my move. She was always friendly and helpful, and was able to answer every question i had for her :)

Ricky · 25 June 2024

Agent replied · 24 August 2024

Hi Ricky, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Facebook

Jayne Morris (Kington/Leominster Offices last year) was always cheerful and full of fun. At the same time she got on with the job and got things moving in all senses of the word. She found me an excellent rental which I needed between selling and buying. I would certainly recommend Jayne!

Judith · 14 September 2017

1/5

Facebook

PLEASE AVOID CHANCELLORS.For 8 MONTHS I have been begging these morons to get several issues sorted with the home I rent. I AM STILL WAITING!I can honestly say this is the worst estate agents I have ever had the misfortune of dealing with. It has been one disaster after another with them.PLEASE CHECK ALL PAPERWORK. THEY HAVE NO PROBLEM FORGING SIGNATURES.

Kimberley · 17 September 2020

Agent replied

Hi Kimberley, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Facebook

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Georgette · 20 October 2022

5/5

Facebook

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Timothy · 8 October 2022

1/5

Facebook

ZERO STARS. Simply the worst agency out there. Will not stop calling no matter how many times you tell them to remove you from their system. Do not give them your phone number let alone your property. Worst service I’ve ever experienced from any company EVER! Find and use a local agency - I’ve never had an issue with anyone except Chancellors!

Tom · 14 January 2020

Agent replied

I totally agree with the above. We viewed our dream property in October last year in Ascot, nr Sunningdale. After some toing and froing we were delighted to have our offer accepted. A letter was sent by Chancellors on 5th November 2019 accepting in pri…See more

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