Trusted Agent profile · Henleaze
★★★★★
126 reviews across 1 platform
156 Henleaze Road, BS9 4NB
Goodman & Lilley's office in Henleaze, at 156 Henleaze Road, is rated 4.8 out of 5 across 126 reviews on 1 platform, including 126 Google reviews rated 4.8.
Every review we hold for the Henleaze office, from every platform, shown as written. First names only.
5/5
GoogleHaving had some truly bad experiences with other estate agents in the Bristol area, I can say, hand on heart, that Goodman and Lilley were the best in my experience. They sold my house quickly and kept us in the loop through the whole process. I highly recommend them!
5/5
GoogleFirst class excellent service received from Goodman Lilley, Henleaze. I dealt with Adele who was extremely professional, sensitive, friendly & empathetic. Always able to find exactly the right balance to handle the challenging circumstances of the property sale activity on my behalf. Highly recommended. Use them and you will not be disappointed.
5/5
GoogleWe principally dealt with Adele, her and the team did a fantastic job selling our flat in Clifton. At times during the sale the chain got quite complicated, but they were incredibly professional and resourceful in steering us through. We would definitely recommend Adele and Goodman & Lilley to others.
5/5
GoogleAdele, Duncan and the team gave us excellent advice and service from valuation through to a successful sale. Highly recommended.
5/5
GoogleMatt at Goodman and Lilley was amazing for our house purchase. He was responsive and helpful through the whole process.
5/5
GoogleI would like to say a massive thank you to all the team at Goodman & Lilley, with particular shout-outs to Vicky and Nicola in the Henleaze office for their incredible help and support throughout my property purchase whenever I needed it! As a first-time buyer, I feared a stressful and unknown process but it was made easy and simple by the all those I spoke with and they showed great patience and professionalism with all my questioning. I would highly recommend Goodman & Lilley - thank you again!
5/5
GoogleI would like to say Thank you and appreciate Ms Sacha Garcia doing me a big favour in finding a house and helping me to fix the problem I faced no matter in the late late night beyond her working hours. All her work is so smooth and always fully well communicate with me makes me feel peace of mind in every steps it takes. Highly recommend her to anyone over the rental and/or buying house in future.PositiveResponsiveness, Professionalism
5/5
GoogleDealt with Claire and Sascha on a new tenancy agreement. Really great service, honest advice on what was worth covering and not in my specific situation. Regular communication, couldn't ask for more and would certainly recommendPositiveResponsiveness, Professionalism, Value
5/5
GoogleG & L were recommended to us by someone whose house they estimated to be worth a lot more than any other estate agent, and which they achieved - and I am pleased to say they did the same for us. But more than that - the staff are all friendly, helpful and sincere. And to add to my luck - it turned out that the properly I subsequently bought was marketed and sold by them too - which ended with a lovely bunch of fresh flowers from them at the door of my new home! I wouldn't hesitate to use them in the future.
5/5
GoogleGoodman and Lilley managed the sale of my house with complete professionalism throughout. Duncan was my contact at the branch and was always a pleasure to deal with. Many thanks to all concerned with the transaction.PositiveProfessionalism
5/5
GoogleI rented a property that they managed, and they were absolutely outstanding. It's been almost two years since I left that property and recent experiences have put in perspective just how incredible they were. Thank you Claire, Sarah, and everyone.
5/5
GoogleThank you Adele and the team for looking after my mum and the sale of our beloved family home. You did an amazing job! Thank you!
5/5
GoogleOur experience started with the lovely Vicky who was kind and professional throughout our journey! You always know that estate agents are working for the seller but as we have been looking for a property for more than 2 years in the same area, we sometimes dreaded some viewings with some estate agents who took this to the letter. Not with Goodman and Lilley who clearly worked for the sellers but made buyers feel at ease. Pictures are accurate so you are always pleasantly surprised when you view the property in person rather than stretching pictures to the max and when you view it you are bitterly disappointed and feel like you are wasting your time. When there is competition for the properties, other estate agents really made us feel like we are in a bidding war. With Goodman and Lilley we felt we were told what the buyers were looking for and we matched it, it many ways... price, flexibility etc. They have dedicated staff for the sale process which makes things easier when there are delays and where communication is difficult between solicitors. And a lovely touch when you complete .. we have received a lovely bunch a flowers delivered to our new house door! Thank you so much Goodman and Lilley for making it happen for us!PositiveQuality, Professionalism
5/5
GoogleI recently sold a property with the Henleaze branch of Goodman & Lilley and am delighted to advise that the whole process was handled in an extremely professional manner. It was a pleasure to deal with Duncan, Adele, Vicky & Andy during the selling stage, however I must particularly praise the service provided by Nicola who managed the post offer stage. She provided me with weekly updates and liaised with the the estate agents I was using for my purchase and the legal teams to ensure the sell completed smoothly and as quickly as possible.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe are very grateful to the team at Goodman and Lilley for all their support in our moves. We were a slightly more complicated transaction as we had two houses to sell (and split the chain) and then found ourselves in a 9 property massive chain. They were able to sell our houses quickly and then were very supportive through the rest of the process - Vicky in the Henleaze office was very helpful particularly at the end of the process leading to exchange when other agents and solicitors needed frequently chasing and it looked like it might all fall apart, but she was always on top of things and even offered to keep an eye on her emails on non working days! It really felt like they were invested in our move and took responsibility to get things sorted.PositiveResponsiveness, Professionalism
5/5
GoogleWe used Goodman and Lilley for our sale in 2016 and due to the excellent service we received then, we had no hesitation in going back to them this time. Right from the excellent photography, through every stage of the journey - faultless service. Without exception, every member of staff we dealt with was professional, helpful and supportive - nothing was too much trouble. The team made the process as stress free and efficient as possible, with great communication throughout. We would have absolutely no hesitation in recommending this company and would 100% use them again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVicky was helpful and quick to communicate throughout the process.
5/5
GoogleI have been a landlord with Goodman & Lilley as my agent for a few years, the service is fantastic and I can highly recommend Claire & Sascha, great team!
5/5
GoogleI can not praise Goodman and Lilley enough for the smooth sale of our property in Henleaze. Both Duncan and Adele couldn't have done more and went well above the call of duty. Adele accompanied me through the house making suggestions on how to present each room. She personally took responsibility to be present to all the viewings except on her day off. I had 6 viewings before the house was actually on the market and had another 35 viewings in the next 7 days ending with a sale for the asking price. I would have no hesitation in recommending Goodman and Lilly to any of my family or friends.
5/5
GoogleThank you Sascha, is a very good and helpful agent! Five 🌟 ⭐️ ⭐️ ⭐️ ⭐️ Kenneth and Nat …
5/5
GoogleVicky pushed our house purchase through within 8 weeks, great service. Always very quick to reply to phone calls / emails. Thank you!
5/5
GoogleGoodman & Lilley helped me in purchasing my first home. I mainly dealt with Adele and found her to be professional, informed and always happy to help. Would definitely recommend
5/5
Google3rd time lucky for me, having tried 2 other agencies the year before, Adele came round and gave me great advice on how to set the house up. I had offers very quickly and both a sale and purchase completed successfully with very little stress at all. Thanks to all the team for all the bits that go on behind the scene, as well as obviously Adele and her expertise that enabled me to maximise my sale. I wouldn't hesitate to use again if I ever need.
5/5
Google3rd time lucky for me, having tried 2 other agencies the year before, Adele came round and gave me great advice on how to set the house up. I had offers very quickly and both a sale and purchase completed successfully with very little stress at all. Thanks to all the team for all the bits that go on behind the scene, as well as obviously Adele and her expertise that enabled me to maximise my sale. I wouldn't hesitate to use again if I ever need.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Goodman & Lilley's Henleaze office has 126 reviews across 1 platform: 126 on Google.
Goodman & Lilley Henleaze is rated 4.8 out of 5 across all 126 reviews, and 4.8 out of 5 on Google from 126 reviews.
Goodman & Lilley Henleaze, 156 Henleaze Road, BS9 4NB.
