Every review we hold for the Henleaze office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe best experiences of this firm, almost entirely down to Andy Sawyer.
From the first conversation booking viewings right up until the day of key collection he has been a delight, and we are very thankful.
Proactive, attentive, sensitive and responsive, he has made what has previously, in my experience, been a torrid and stressful process, as pain free as possible. Thank you Andy!PositiveResponsiveness, Quality, Professionalism
Racheljaynetaylor · 25 August 2022
★★★★★ 5/5
GoogleAdele Baker has been a great help in buying a house. Not only did she sell me a house the advise that was given was so good and helpful. This is priceless. She wasn't just out to make a sale she was out to get me a good buy with potential. I can't fault them. She also put me onto a good solicitor and mortgage adviser. They to have been so helpful though the process. Even with a phone call letting me know what is going on in the background as it does go quite and you're left wondering what is going on. I would sell and buy though Goodman & Lilly. Many Thank Matthew Dawes
Matt · 8 July 2019
★★★★★ 5/5
GoogleWe have been incredibly impressed with the service from all at Goodman & Lilley. From the get go, their communication has been faultless and the effort to sell our home has been very impressive. The interactions with every member of staff has always been so personal, each agent knowing our home and individual situation. We would highly recommend using Goodman & Lilley if you are selling you home.
Alice · 30 March 2025
★★★★★ 5/5
GoogleAdele at Goodman & Lilley helped us greatly as we got the ball rolling with our move to Bristol. She helped us to identify areas, gave us some tips on selling our existing property elsewhere, and warned us of some common pitfalls. She took the time to understand what we were looking for and to show us properties which met our needs. Thank you Adele.
Frankie · 7 July 2022
★★★★★ 5/5
GoogleDuring a very stressful sale Adele and the team did a great job of holding everything together and reassuring us all the way. Adele not only found our buyers and convinced them of the potential in our property, but ultimately found new buyers for their house when the chain was broken months into the process. I would recommend Adele to anyone looking to sell or buy a property. Adele's experience and vision was crucial for us. Top service.
Stuart · 1 June 2019
★★★★★ 5/5
GoogleGoodman and Lilley were incredibly helpful in our recent house sale. Our original buyers pulled out and they were quick to react to get us back on the market and viewings booked in. When we re-sold, they were proactive at pushing our sale through and responsive with their communication. Highly recommend! Thank you to Vicky, Duncan, Lucy and Andy in particular for all of their hard work and support!PositiveResponsiveness, Professionalism
Beth · 25 August 2021
★★★★★ 5/5
GoogleWe recently sold our property with Goodman & Lilley. The entire process was so simple and dare I say a fairly relaxed experience.
The process from day one was very easy even during the lockdowns. Photos were very good to show the property at its best.
The staff were exceptional especially Vicky who went above and beyond.
Would highly recommend getting Goodman & Lilley for your house sale.PositiveResponsiveness, Professionalism
Richard · 25 August 2021
★★★★★ 5/5
GoogleWhat a refreshing change. An Estate agents office where they answer the phone quickly and do not rely on answer phones with option choices.
We found all the staff extremely friendly and keen to help and they obviously work as a team. Duncan the Manager was well supported by the lovely Vicky and Adele as well as the very keen Andy. Thank you all very much.PositiveResponsiveness, Quality, Professionalism
David · 25 August 2021
★★★★★ 5/5
GoogleWe recently bought our dream home through Goodman & Lilley and they were brilliant. In particular Adele Baker who found the house for us and made a very bumpy purchase process as painless and effortless for us as possible. She was always available when we needed to contact her and made many useful recommendations along the way. She was also really efficient and knowledgeable which made us feel more assured. Fantastic estate agent overall.
Ilse-Mari · 8 July 2019
★★★★★ 5/5
GoogleMatt at Goodman and Lilley was very helpful with navigating our house sale in the WoT area. He was very reassuring in the practical and timing aspects of the sale and helped us navigate offers etc. Thanks!
M_M · 14 December 2025
★★★★★ 5/5
GoogleGoodman and Lilley were really helpful with their proactive approach to my recent house purchase. I'd like to thank Vicky in particular. Their communication was professional, clear and very responsive. There was a marked difference between them and the estate agent I used for my sale. I will definitely consider Goodman and Lilley in the future if/when come to sell my current property.PositiveResponsiveness, Professionalism
Catrin · 25 August 2021
★★★★★ 5/5
GoogleEven though we didn't end up selling with Goodman and Lilley, I wanted to pay special attention to the chap who co-runs the company; Guy Lilley.
He earned these 5 stars, down to being incredibly professional, warm and friendly, and frankly the best person I have come across when selling a house. He was keen to help us sell, and didn't make me feel like I was rushed or un-important - this man gets 10/10
Andy · 25 July 2024
★★★★★ 5/5
GoogleWe'd like to thank the team at Goodman Lilley for their help with our house sale. We were part of a long chain and there were a few hiccups along the way which they helped us through. Particular thanks to Vicky and Adele, and we would recommend these agents to anyone buying/selling in the area.PositiveResponsiveness, Quality, Professionalism
Steven · 25 August 2021
★★★★★ 5/5
GoogleFirst class experience from start to finish with the extremely professional Vicky Elias at Goodman and Lilley from the Henleaze office in Bristol. As first time buyers, we were incredibly lucky to find our property being marketed by G&L and Vicky, and to fall into Vicky's hands. She understood us exactly, and was very helpful and insightful during our viewings in terms of what could be done with the house, and during the bidding process. She was also brilliant in helping us find a fantastic mortgage adviser, and conveyancing. Would thoroughly recommend her and G&L.
Patrick · 27 January 2024
★★★★★ 5/5
GoogleWe instructed Goodman and Lilley to sell our home in April 2024, after considering a few other estate agents but finding them lacking. Duncan, Matt, Vicky and Lucy have all been absolutely fantastic every step of the way. We had an eventful …
Victoria · 14 July 2025
★★★★★ 5/5
GoogleI recently sold my house with Goodman and Lilly . It was very challenging at times but Andy from Goodman and Lilly was just amazing he stepped up and went beyond his job to help me . Very professional and friendly company . I would recommend them every time. ⭐️
Sue · 31 May 2022
★★★★★ 5/5
GoogleWe were very impressed with Adele Baker from Goodman Lilley. My partner and I had viewed several properties with different estate agents before she showed us round a house in Bristol last Friday. It was a very different experience with Adele. We knew the property needed fully modernising. She was knowledgeable about what to look out for, what would need work and what wouldn't and, for example, how to check how old the electricity meter was. And she could tell us about the improvements made to another similar house in the street, to give an example of what was possible. She was also able to advise us about the market in general in Bristol and the range of prices across different areas. Her approach and her knowledge really stood out compared to other agents we have met.
Jo · 27 November 2023
★★★★★ 5/5
GoogleWe recently sold and purchased through Goodman and Lilley and throughout the process everyone was so helpful and professional, keeping us regularly informed. Vicky and Lucy in particular did their utmost to progress things as smoothly and …
Juliet · 14 August 2025
★★★★★ 5/5
GoogleThe best agency I have dealt with by far! Excellent service from Vicky and the sales team
A · 14 February 2026
★★★★★ 5/5
GoogleWe purchased our home through Goodman & Lilley, supported by Adele, Vicky, and Lucy, who absolutely set the bar. Adele demonstrated the property with astounding professionalism, polish, and approachability, a huge range of property details …
Ben · 14 August 2025
★★★★★ 5/5
GoogleFantastic, professional and yet friendly service. Great communication at all times and nothing is ever too much trouble. Special thanks to Vicky for all her kindness and understanding.
Would recommend 100% to anyone.
Nicola · 21 July 2023
★★★★★ 5/5
GoogleReally quick turnaround on my purchase, pivoting painlessly from a stalled purchase to a super-tight timetable on a different purchase. Love my new home! Thanks Duncan, Adele, Vicky and the rest of the team!
Simon · 1 May 2023
★★★★★ 5/5
GoogleHaving moved to BS9 from overseas, Adele has been a huge support; providing knowledge on the local area and schooling and identifying suitable properties for our family. Would highly recommend to future sellers or purchasers.
Natalie · 2 March 2023
★★★★★ 5/5
GoogleMany thanks to Adele, Lucy and the rest of the team for selling my house and then supporting me through the process. I wouldn't hesitate to recommend you.
Edward · 10 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.