Trusted Agent profile · Henleaze
Verified
★★★★★
282 reviews across 3 platforms
108 Henleaze Road, BS9 4JZ
Part of CJ Hole, see every office.
CJ Hole's office in Henleaze, at 108 Henleaze Road, is rated 4.8 out of 5 across 282 reviews on three platforms, including 267 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
CJ Hole Henleaze are proud to have been serving the local communities for over 40 years. With the addition of the Westbury-on-Trym branch opening in 2014 as a joint venture, together we are proud to serve the Westbury-on-Trym, Stoke Bishop, Sneyd Park, Brentry, Henbury, Southmead, Sea Mills and Shirehampton areas. Located in the heart of Henleaze, we specialise in both residential sales and lettings with a wide range of properties to suit every individual need, we also offer a dedicated property management service as well as new home and land sales. Our team are passionate about property and are committed to delivering a high standard of customer service. The key to any successful business is its people and our office is no different. The office is led by born-and-bred Bristolian Chris Hill who is a Member of the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA). He is passionate about property having 30+ years industry experience and runs a total of eight branches in the area. Both Tim and George are both directors of Henleaze & Westbury-on-Trym and head up a large team split between the two offices. Between them and the rest of the team, they have 75 years' experience within Estate Agency and are both recognisable figures, having both grown up in the local area. As such, our team offers unrivalled knowledge of the region, extensive expertise across the local property market along with many of the team being Members of the National Association of Estate Agents (MNAEA).
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Henleaze office, from every platform, shown as written. First names only.
5/5
GoogleWe both bought and sold our house through CJ Hole. George was fantastic during the viewing process, especially considering the tricky Covid rules and Lorraine in the office was brilliant at keeping things rolling along to a really quick completion date and was excellent at keeping us up to date with where the sale was. Thanks so much for helping us move to our dream home.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI was a client of CJ Hole as a buyer and found their service to be very prompt, efficient, and professional. Would definitely recommend!
Hi Tom, we appreciate the kind words. Thank you for also saying you will definitely recommend us! Enjoy your new home. CJ Hole Team
5/5
GoogleExcellent service , would highly recommend Lorraine Banbury , very professional , efficient , fast to respond , I can’t fault her
Thanks for the review, and the recommendation! CJ Hole Team
5/5
GoogleCJ Hole have provided an excellent service in the recent sale of our property. From the valuation to the marketing and subsequent sale, every step has been handled professionally. We have been kept up to date with progress the whole way along. Cleo in particular has been tenacious, proactively communicating with all parties and ensuring everything stayed on track. The whole experience was far better than we imagined it might have been and we would thoroughly recommend CJ Hole to anyone buying or selling.PositiveResponsiveness, Quality, Professionalism, Value
Hi Bethan, we are so pleased that you found us helpful and professional during every step of the process. Thank you, The CJ Hole Team
5/5
GoogleTim and the team did a wonderful and professional job from start to finish. Very happy. They made the selling process easier and would highly recommend them Thank you guys
Hi Sherry, we are glad we could make the process easier for you. Thank you, The CJ Hole Team
5/5
GoogleTim and the team did a wonderful and professional job from start to finish. Very happy. They made the selling process easier and would highly recommend them Thank you guys
Hi Sherry, we are glad we could make the process easier for you. Thank you, The CJ Hole Team
5/5
GoogleWe decided to instruct CJ Hole Henleaze to sell our property having spoken to a number of local agents. From the moment we spoke to the office to arrange the valuation up until the day we completed their service was faultless and far superior to any of the other agents we dealt with in the moving process. George Mawer and Tim Pepper clearly know the Henleaze Market inside out and were extremely positive about selling our home and getting the best price. We had 3 valuations on our property and out of all of them CJ Hole produced countless numbers of similar houses that they had sold to justify their price and their presentation about their service and marketing was fantastic. Once we had made the decision to instruct them the whole team had arranged to visit our property to take all the details that they required to market the property. We had an open day the following week with over 20 viewings and accepted an offer (1 of the 7 we received!) early the next week. After the sale was agreed our main point of contact was Dianne Willis who is the offices sales progressor and she was great at keeping us in the loop with both our sale and the property we were buying. The other members of staff, Nick, Tom and Jessica were all very pleasant to deal with also. We would highly recommend CJ Hole Henleaze to anybody thinking of selling or buying in the Henleaze area.
5/5
GoogleThe service was professional and excellent; we are very satisfied.
Prissy, thank you. We appreciate the comments and we're glad you've had good service from us. CJ Hole Team
5/5
GoogleNew to Bristol and struck gold with CJ Hole Henleaze when buying our house. Special thanks to Lorraine who kept everything moving along super smoothly, kept us in the loop and even connected us with a superb local solicitor who made the whole process a dream. We couldn't be more happy with the service we received, and would recommend them to everyone.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleIt took forever to complete but that was down to the Managing Agent, Lorraine has been a star keeping everyone chased and getting us to completion.
Lorraine was so pleased to hear this, thanks for your review. Kind regards, CJ Hole
5/5
GoogleKate was really lovely and very professional and as a team Cjhole were excellent. I would definitely recommend them.
Thank you for leaving a review - much appreciated!
5/5
GoogleNew to Bristol and struck gold with CJ Hole Henleaze when buying our house. Special thanks to Lorraine who kept everything moving along super smoothly, kept us in the loop and even connected us with a superb local solicitor who made the whole process a dream. We couldn't be more happy with the service we received, and would recommend them to everyone.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleLorraine and the rest of the team were great in helping us in our house purchase!
Thank you for your comments. CJ Hole Team.
5/5
GoogleThe support from the team at CJ Hole, especially Kim and George, has been absolutely fantastic throughout the process of selling our house. They have been incredibly responsive and positive and helped move things as quickly as possible, not letting a mere global pandemic stand in their way! They really know their stuff and are great to work with. I wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe selected CJ Hole from 4 local estate agents and are particularly impressed with Tim Pepper and Kate Cullen who have provided us with up to date information on the progress of our house sale by chasing other parties involved in a courteous and professional manner. We are very pleased with CJ Hole in Henleaze and would fully recommend them to other house sellers.
Neil, thank you for taking the time to leave this review - it is appreciated. We are so pleased you were happy with our service, and good to hear you will fully recommend us! CJ Hole Team
5/5
GoogleBrilliant team of people who did everything they possibly could to ensure our purchase and sale went through as smoothly as possible. Particular thanks to Lorraine who does a fantastic job keeping things moving.
5/5
GoogleVery pleased with CJ hole. Was very approachable ,especially Kate .Brilliant coordination throughout the process.
We are so pleased to hear you've had good service - thank you for your review. CJ Hole Team.
5/5
GoogleI would like to say that CJ Hole in Henleaze were absolutely fantastic! We had a particularly difficult sale which was managed very professionally from start to finish by Tom and Kim. We were kept updated regularly and when we lost our first sale Tom was very active on our behalf and helped us find another property very quickly. I would recommend CJ Hole to everyone! Simon & Caroline Featherby
5/5
GoogleI would like to say that CJ Hole in Henleaze were absolutely fantastic! We had a particularly difficult sale which was managed very professionally from start to finish by Tom and Kim. We were kept updated regularly and when we lost our first sale Tom was very active on our behalf and helped us find another property very quickly. I would recommend CJ Hole to everyone! Simon & Caroline Featherby
4/5
GoogleA very professional approach and experience in using C J Hole for the recent sale of my property. A particular name check for Fiona my Sales Progressor who was persistent to the end!
Hi David, we appreciate this - thank you! As a Sales Progressor, Fiona needs to be persistent to the end especially with Solicitors! Thank you again. CJ Hole Team
4/5
GoogleMy experience with cj hole team for buying a house especially fiona and team was wonderful. They were very cooperative during each step.
Thank you for your review, Rini. Enjoy your new home. CJ Hole Team
5/5
GoogleFantastic service and even after the sale, the team kept me informed of progress and pushed the parties involved to ensure the sale was finalised in a timely fashion.
Curt, thanks for taking the time to leave this review. We really appreciate it. CJ Hole Team
5/5
GoogleI couldn't be more delighted with the service I received from C.J.Hole. It was going to be a difficult sale but the hardwork and professionalism of C J Hole resulted in a sale going through. I felt very confident dealing with them. Very friendly extremely staff. I would not hesitate to recommend them to others.
Mary, thank you so much for this review. We are happy to hear that you won't hesitate in recommending CJ Hole to others. CJ Hole Team.
5/5
GoogleA very good service provided from putting the house on the market to completion. I spoke to various members of staff during the process and was more than happy with them all. Towards the end Cleo was crucial in getting the deal done. Many, many thanks.PositiveProfessionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: CJ Hole, Henleaze won Gold.
