Every review we hold for the Henleaze office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent services from start to finish…
Excellent services from start to finish for selling our mums house - thank you so much for handling this with such great respect and sensitivity, it has made it an easier process. Also love your marketing style and friendly on the case work to keep the sale on track when our solicitors were being rather slow!
Samaya · 6 September 2023
★★★★★ 5/5
GoogleEster gets the job done!! great communication nothing is to
Much trouble
Matt · 22 May 2024
Agent replied · 21 June 2024
Hi Matt,
Ester is a gem in our team, and we're so pleased she could help! Thanks for taking the time to leave your review!
Boardwalk - Bristol Estate Agents
★★★★★ 5/5
GoogleExceptionally friendly estate agent who goes above and beyond to make the selling process a breeze.
Emily · 20 February 2024
Agent replied · 21 March 2024
Hi Emily,
Feedback doesn't get better than this! Thank you so much for choosing Boardwalk, and for leaving your review!
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleExcellent service from Nick and the team at Boardwalk, despite all the challenges that 'Lockdown' has presented. Really attentive, professional service throughout, we couldn't recommend them more highly.
Dominic · 11 March 2021
★★★★★ 5/5
GoogleHad a valuation of our property carried out by Michael from Boardwalk. While we ultimately decided that selling was not the right option for us at that time the service we received was faultless. Would recommend.PositiveProfessionalism
Adam · 22 June 2022
Agent replied · 21 June 2024
Hi Adam,
Always here to help in the future, thank for taking the time to leave your review!
Boardwalk
★★★★★ 5/5
TrustpilotEverything went smoothly and quickly!
Ruby helped everything go smoothly and quickly!
Luke · 17 September 2025
★★★★★ 5/5
TrustpilotGreat from start to finish
My experience of selling our property with Boardwalk was great from start to finish. We were given regular feedback from viewings, and the Sales Progressors helped push through our sale as quickly, and smoothly as possible. It was fantastic to work with a local business, who is clearly going places and has so much to offer! I would highly recommend using Boardwalk Property Co. for anyone looking to sell their property. Knowledgeable, hard working team, low fees, and great customer service.
Tom · 24 October 2019
★★★★★ 5/5
GoogleBoardwalk were very helpful in my search for a property. I found them to be more responsive than other agents when suggesting suitable properties. Everyone I met made me felt welcome and was extremely knowledgeable. I would definitely recommendPositiveResponsiveness, Professionalism, Value
Tom · 27 August 2021
Agent replied
Hi Tom,
Thank you so much for taking the time to leave your five star review!
Many thanks
Boardwalk
★★★★★ 5/5
TrustpilotRhia from Boardwalk made buying our…
Rhia from Boardwalk made buying our first home a smooth and stress free experience. She supported us through the process and accommodated requests with prompt replies. 5 stars would recommend!
Francesca · 2 December 2024
★★★★★ 5/5
GoogleAs buyers we had a great experience with Boardwalk. They were very quick to respond to us throughout the whole process: from booking viewings to the buying process. Would highly recommend! Thanks for all your help, Boardwalk.
Ailsa · 11 March 2022
Agent replied
Hi Ailsa,
So glad that we were able to help, and thanks for taking the time to leave your review!
Boardwalk
★★★★★ 5/5
GoogleWorking with Boardwalk was fantastic. Professional and efficient as well as creative and innovative. I really enjoyed working with Tom, Millie and Tim and would highly recommend Boardwalk.
Ester · 25 February 2023
Agent replied
Hi Ester,
We know the team absolutely loved working with you, your article in Original Features looks great! Thanks so much for leaving your five star review!
Boardwalk - Bristol Estate Agent
★★★★★ 4/5
GoogleMichael and Ruby are spot on! Great at explaining and helping us through the process! We have managed to sell our house in this economy thanks to them! Thank you! The only reason I’m not giving five stars is simply because the for sale sign took ages to be put up, and is in fact still outside our house. (Source : allAgents)
Nadina · 11 December 2022
★★★★★ 5/5
GoogleI cherished the opportunity to work with Boardwalk. The individual I communicated with everyone was genuinely kind and delightful. Having Owen present for a day of filming, added to the experience and made it even better.
Franceska · 22 August 2024
★★★★★ 5/5
Trustpilotseamless - communicative and helpful
I started looking the week prior and hadn’t used a road walk a great deal but had 6/7 booked with Anna and was super super quick on the turnaround and had an offer accepted after the 3rd!
Robin · 2 August 2024
★★★★★ 1/5
FacebookTook them almost a week to respond to our request to view a property that they listed on Rightmove. Didn’t bother to return phone calls. Eventually got a cut and paste email telling us the property we were interested in was sold. Absolute time wasters.
Charles · 19 February 2020
Agent replied · 24 June 2023
I'm having a similar problem! My son phoned a few weeks ago to arrange a viewing but didn't hear back. I've phoned them twice to arrange a viewing and they have not bothered to show the courtesy of a return call. Have they ever heard of the words "customer service?" If I was a seller, I'd say stay well away! But I would still like to view the property! .
★★★★★ 5/5
GoogleAs a first time buyer buying a property from a seller using Boardwalk I was impressed with how professional, courteous and helpful the team were throughout the process.
Boardwalk clearly represented the interests of the seller well but also helped us a lot as buyers and acted as trustworthy and impartial intermediaries between us and the vendor, at all times with a warm and proactive attitude.
Boardwalk helped explain and manage the process, from first viewing (of many), to exchange and completion and went above and beyond several times with out of hours help and arrangements. Excellent service and thoughtful 'little things' done well.
Rochelle handled our case and is an asset to the company. I met with Nick once and he was also excellent!
I hope not to need to sell my new home for many years to come but if and when the day comes I hope to be able to benefit from Boardwalk's approach once more. I'd definitely recommend this agent to buyers and sellers.
Ed · 12 March 2018
★★★★★ 3/5
GoogleI have been looking for a property for a while now and Josh has been highly responsive to queries and kept me updated throughout!
Martin · 11 March 2021
★★★★★ 5/5
GooglePrior to this experience I didn't think it was possible to say that Estate Agents can be excellent - but Boardwalk really provided an excellent service throughout. They were responsive, professional and friendly. I cannot recommend them highly enough. We sold our house and bought our new house with Boardwalk and despite standard issues with solicitors, buyer etc, Boardwalk were the ones that we could rely on to help resolve issues in a timely and constructive way. If we ever sell again we will not hesitate in using them again and I will be recommending them to anyone buying or selling.
Lucy · 12 March 2017
★★★★★ 5/5
GoogleHaving just bought my new property through and sold my old property through Boardwalk, I can thoroughly review them and strongly recommend them as they (it was Nick and Heather I dealt with mostly) were extremely helpful and responsive throughout. Even though the purchase has some complications due to issues with the property that were beyond the agent's control, Boardwalk endeavoured to keep me informed at every step of the way. I was even able to get through on evenings and weekends when there was a critical issue to discuss---which is the complete opposite experience to any agents I have ever dealt with prior. Their rates at the time of sale meant they were better value AND yet they provided better service. Although we aren't planning on leaving our new house anytime soon, if we were, we would choose Boardwalk again without hesitation.
Matthew · 12 March 2017
★★★★★ 5/5
GoogleGreat experience. Although there were some issues with the sale, boardwalk (especially debbie) made the process so much easy. She was super responsive and made sure to chase any issues that came up. 5*
Charlotte · 11 March 2022
Agent replied
Hi Charlotte,
We're so glad to hear that Debbie and the team were able to help.
Thank you for leaving your review.
Boardwalk
★★★★★ 5/5
GoogleReally professional and personal experience working with Josh Carter, always very understanding with our situation and worked really hard for us. Would definitely want to work with him again in the future and recommend his services to anyone.PositiveProfessionalism
Philip · 22 June 2021
Agent replied · 21 June 2024
Hi Philip,
Thank you very much for your positive feedback, we will be sure to pass this over to Josh.
We appreciate you taking the time to leave your five star review!
Many thanks
Boardwalk
★★★★★ 5/5
GoogleBought with Boardwalk just recently, and they have been absolutely fantastic. Outstanding customer service and great to get things moving along in the buying process. 100% would recommend.
David · 11 November 2022
Agent replied
Hi David,
Thanks so much for taking the time to leave your review!
Boardwalk
★★★★★ 5/5
GoogleWe were at ease with Josh as soon as he walked through the door. We bought in to the approach which has ultimately meant the successful sale of the property. Would highly recommend!
Tom · 11 March 2022
Agent replied
Hi Tom,
Josh really appreciates your feedback, so thanks for you review!
Boardwalk
★★★★★ 5/5
GoogleNick and Charlie and the excellent young team at Boardwalk did a sterling job when it came to selling my property in Briz. All members of the team were enthusiastic and the whole process was relatively painless with all viewings handled punctually and professionally. Boardwalk have a refreshing new stance on the estate agent model which appears to be jazzing up the sector in Bristol and making the whole process that much more enjoyable!
Dyfrug · 11 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.