Trusted Agent profile · Henleaze, Bristol

Boardwalk Property Company Henleaze reviews

★★★★★ Excellent

810 reviews across 3 platforms

13 Harbury Road, Henleaze, Bristol, BS9 4PN

Boardwalk Property Company's office in Henleaze, Bristol, at 13 Harbury Road, is rated 4.9 out of 5 across 810 reviews on three platforms, including 672 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

672

Reviews on Google

This office

Facebook logo

4.3 / 5

34

Reviews on Facebook

This office

Trustpilot logo

104

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Boardwalk Property Company Henleaze

OUR MISSION To challenge tradition A contemporary and comprehensive approach to estate agency, we challenge tradition to provide a personalised and elevated experience for our sellers, while offering inspiration and expertise to buyers.

Awards

The Trusted Agent 2026 results for Boardwalk Property Company, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Henleaze office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent services from start to finish…

Excellent services from start to finish for selling our mums house - thank you so much for handling this with such great respect and sensitivity, it has made it an easier process. Also love your marketing style and friendly on the case work to keep the sale on track when our solicitors were being rather slow!

Samaya · 6 September 2023

5/5

Google

Ester gets the job done!! great communication nothing is to Much trouble

Matt · 22 May 2024

Agent replied · 21 June 2024

Hi Matt, Ester is a gem in our team, and we're so pleased she could help! Thanks for taking the time to leave your review! Boardwalk - Bristol Estate Agents

5/5

Google

Exceptionally friendly estate agent who goes above and beyond to make the selling process a breeze.

Emily · 20 February 2024

Agent replied · 21 March 2024

Hi Emily, Feedback doesn't get better than this! Thank you so much for choosing Boardwalk, and for leaving your review! Boardwalk - Bristol Estate Agent

5/5

Google

Excellent service from Nick and the team at Boardwalk, despite all the challenges that 'Lockdown' has presented. Really attentive, professional service throughout, we couldn't recommend them more highly.

Dominic · 11 March 2021

5/5

Google

Had a valuation of our property carried out by Michael from Boardwalk. While we ultimately decided that selling was not the right option for us at that time the service we received was faultless. Would recommend.PositiveProfessionalism

Adam · 22 June 2022

Agent replied · 21 June 2024

Hi Adam, Always here to help in the future, thank for taking the time to leave your review! Boardwalk

5/5

Trustpilot

Everything went smoothly and quickly!

Ruby helped everything go smoothly and quickly!

Luke · 17 September 2025

5/5

Trustpilot

Great from start to finish

My experience of selling our property with Boardwalk was great from start to finish. We were given regular feedback from viewings, and the Sales Progressors helped push through our sale as quickly, and smoothly as possible. It was fantastic to work with a local business, who is clearly going places and has so much to offer! I would highly recommend using Boardwalk Property Co. for anyone looking to sell their property. Knowledgeable, hard working team, low fees, and great customer service.

Tom · 24 October 2019

5/5

Google

Boardwalk were very helpful in my search for a property. I found them to be more responsive than other agents when suggesting suitable properties. Everyone I met made me felt welcome and was extremely knowledgeable. I would definitely recommendPositiveResponsiveness, Professionalism, Value

Tom · 27 August 2021

Agent replied

Hi Tom, Thank you so much for taking the time to leave your five star review! Many thanks Boardwalk

5/5

Trustpilot

Rhia from Boardwalk made buying our…

Rhia from Boardwalk made buying our first home a smooth and stress free experience. She supported us through the process and accommodated requests with prompt replies. 5 stars would recommend!

Francesca · 2 December 2024

5/5

Google

As buyers we had a great experience with Boardwalk. They were very quick to respond to us throughout the whole process: from booking viewings to the buying process. Would highly recommend! Thanks for all your help, Boardwalk.

Ailsa · 11 March 2022

Agent replied

Hi Ailsa, So glad that we were able to help, and thanks for taking the time to leave your review! Boardwalk

5/5

Google

Working with Boardwalk was fantastic. Professional and efficient as well as creative and innovative. I really enjoyed working with Tom, Millie and Tim and would highly recommend Boardwalk.

Ester · 25 February 2023

Agent replied

Hi Ester, We know the team absolutely loved working with you, your article in Original Features looks great! Thanks so much for leaving your five star review! Boardwalk - Bristol Estate Agent

4/5

Google

Michael and Ruby are spot on! Great at explaining and helping us through the process! We have managed to sell our house in this economy thanks to them! Thank you! The only reason I’m not giving five stars is simply because the for sale sign took ages to be put up, and is in fact still outside our house. (Source : allAgents)

Nadina · 11 December 2022

5/5

Google

I cherished the opportunity to work with Boardwalk. The individual I communicated with everyone was genuinely kind and delightful. Having Owen present for a day of filming, added to the experience and made it even better.

Franceska · 22 August 2024

5/5

Trustpilot

seamless - communicative and helpful

I started looking the week prior and hadn’t used a road walk a great deal but had 6/7 booked with Anna and was super super quick on the turnaround and had an offer accepted after the 3rd!

Robin · 2 August 2024

1/5

Facebook

Took them almost a week to respond to our request to view a property that they listed on Rightmove. Didn’t bother to return phone calls. Eventually got a cut and paste email telling us the property we were interested in was sold. Absolute time wasters.

Charles · 19 February 2020

Agent replied · 24 June 2023

I'm having a similar problem! My son phoned a few weeks ago to arrange a viewing but didn't hear back. I've phoned them twice to arrange a viewing and they have not bothered to show the courtesy of a return call. Have they ever heard of the words "customer service?" If I was a seller, I'd say stay well away! But I would still like to view the property! .

5/5

Google

As a first time buyer buying a property from a seller using Boardwalk I was impressed with how professional, courteous and helpful the team were throughout the process. Boardwalk clearly represented the interests of the seller well but also helped us a lot as buyers and acted as trustworthy and impartial intermediaries between us and the vendor, at all times with a warm and proactive attitude. Boardwalk helped explain and manage the process, from first viewing (of many), to exchange and completion and went above and beyond several times with out of hours help and arrangements. Excellent service and thoughtful 'little things' done well. Rochelle handled our case and is an asset to the company. I met with Nick once and he was also excellent! I hope not to need to sell my new home for many years to come but if and when the day comes I hope to be able to benefit from Boardwalk's approach once more. I'd definitely recommend this agent to buyers and sellers.

Ed · 12 March 2018

3/5

Google

I have been looking for a property for a while now and Josh has been highly responsive to queries and kept me updated throughout!

Martin · 11 March 2021

5/5

Google

Prior to this experience I didn't think it was possible to say that Estate Agents can be excellent - but Boardwalk really provided an excellent service throughout. They were responsive, professional and friendly. I cannot recommend them highly enough. We sold our house and bought our new house with Boardwalk and despite standard issues with solicitors, buyer etc, Boardwalk were the ones that we could rely on to help resolve issues in a timely and constructive way. If we ever sell again we will not hesitate in using them again and I will be recommending them to anyone buying or selling.

Lucy · 12 March 2017

5/5

Google

Having just bought my new property through and sold my old property through Boardwalk, I can thoroughly review them and strongly recommend them as they (it was Nick and Heather I dealt with mostly) were extremely helpful and responsive throughout. Even though the purchase has some complications due to issues with the property that were beyond the agent's control, Boardwalk endeavoured to keep me informed at every step of the way. I was even able to get through on evenings and weekends when there was a critical issue to discuss---which is the complete opposite experience to any agents I have ever dealt with prior. Their rates at the time of sale meant they were better value AND yet they provided better service. Although we aren't planning on leaving our new house anytime soon, if we were, we would choose Boardwalk again without hesitation.

Matthew · 12 March 2017

5/5

Google

Great experience. Although there were some issues with the sale, boardwalk (especially debbie) made the process so much easy. She was super responsive and made sure to chase any issues that came up. 5*

Charlotte · 11 March 2022

Agent replied

Hi Charlotte, We're so glad to hear that Debbie and the team were able to help. Thank you for leaving your review. Boardwalk

5/5

Google

Really professional and personal experience working with Josh Carter, always very understanding with our situation and worked really hard for us. Would definitely want to work with him again in the future and recommend his services to anyone.PositiveProfessionalism

Philip · 22 June 2021

Agent replied · 21 June 2024

Hi Philip, Thank you very much for your positive feedback, we will be sure to pass this over to Josh. We appreciate you taking the time to leave your five star review! Many thanks Boardwalk

5/5

Google

Bought with Boardwalk just recently, and they have been absolutely fantastic. Outstanding customer service and great to get things moving along in the buying process. 100% would recommend.

David · 11 November 2022

Agent replied

Hi David, Thanks so much for taking the time to leave your review! Boardwalk

5/5

Google

We were at ease with Josh as soon as he walked through the door. We bought in to the approach which has ultimately meant the successful sale of the property. Would highly recommend!

Tom · 11 March 2022

Agent replied

Hi Tom, Josh really appreciates your feedback, so thanks for you review! Boardwalk

5/5

Google

Nick and Charlie and the excellent young team at Boardwalk did a sterling job when it came to selling my property in Briz. All members of the team were enthusiastic and the whole process was relatively painless with all viewings handled punctually and professionally. Boardwalk have a refreshing new stance on the estate agent model which appears to be jazzing up the sector in Bristol and making the whole process that much more enjoyable!

Dyfrug · 11 March 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Boardwalk Property Company's Google reviewsLeave Boardwalk Property Company a review

Questions about Boardwalk Property Company Henleaze

How many reviews does Boardwalk Property Company Henleaze have?

Boardwalk Property Company's Henleaze office has 810 reviews across three platforms: 672 on Google, 34 on Facebook, 104 on Trustpilot.

What is Boardwalk Property Company Henleaze's rating?

Boardwalk Property Company Henleaze is rated 4.9 out of 5 across all 810 reviews, and 4.9 out of 5 on Google from 672 reviews.

Has Boardwalk Property Company won any awards?

Yes. In The Trusted Agent 2026 awards: Boardwalk Property Company, Bristol won Platinum.

Where is Boardwalk Property Company's Henleaze office?

Boardwalk Property Company Henleaze, 13 Harbury Road, Henleaze, Bristol, BS9 4PN.

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