Trusted Agent profile · Henleaze, Bristol
★★★★★
849 reviews across 3 platforms
13 Harbury Road, Henleaze, Bristol, BS9 4PN
Boardwalk Property Company's office in Henleaze, Bristol, at 13 Harbury Road, is rated 4.9 out of 5 across 849 reviews on three platforms, including 672 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
OUR MISSION To challenge tradition A contemporary and comprehensive approach to estate agency, we challenge tradition to provide a personalised and elevated experience for our sellers, while offering inspiration and expertise to buyers.
The Trusted Agent 2026 results for Boardwalk Property Company, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Henleaze office, from every platform, shown as written. First names only.
5/5
GoogleThis was my first sale so unsure of the Princess but Boardwalk have been fantastic. Ruby in particular was there to guide, support and provide reassurance throughout, as well as quickly following up my queries and promptly replying. If I do decide to move again (in several years time!), Boardwalk will be my first choice.
Hi Anon, Thank you so much for taking the time to leave your review! Boardwalk
5/5
GoogleJosh Carter is friendly, helpful and extremely knowledgeable - we can't recommend him enough!
Hi Grace, Thank you so much for your kind words, I know Josh really appreciates your feedback! Many thanks, Boardwalk
5/5
GoogleI viewed a property recently and was shown around by Josh, who was informative, friendly and helpful throughout (despite a long day of viewings!). He has been very responsive and helpful by email and phone, and after a bad experience with a less-than-helpful estate agent a couple of years ago, he has been a breath of fresh air!PositiveResponsiveness, Quality, Professionalism
Hi, It's such a shame when a negative experience with another agent puts people off. Our team works hard to ensure that they are always on hand to help, so it's lovely to hear that you had such a positive experience with us! Thank you for your 5 star review. Many thanks, Boardwalk
5/5
FacebookInvesting and getting positive returns is all I ever wanted and I'm glad I found it. Thanks to all those shearing about MRS ELIZABETH BAYS, for her great trading skills that earn me alot of profit on my trading account, she was very diligent and honest in her work and i can say she is the best trader in the trading market. I made a deposit of $5,000 and within 7days she made $42,600 profit for me. Contact MRS ELIZABETH BAYS via Email:elizabethbays70@gmail.comWhatsApp: +1(209)896-9431
5/5
GoogleMy husband and I bought our first house with Boardwalk. Rochelle was utterly fantastic throughout the entire process. She kept us thoroughly up to date, was extremely patient with all my questions and worries and overall went above and beyond what we expected. I cannot recommend them highly enough. Thank you Rochelle!!
4/5
GoogleDebbie was really helpful throughout the sale
Hi Adam, Thanks so much for your feedback! Boardwalk
5/5
GoogleLike a lot of the reviews on here already suggest, Debbie and Nick were absolutely fantastic throughout the whole process. Responses to queries were both quick and informative, and no question (from a naive FTB) was too small. I thoroughly recommend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI went to view a property being sold by Boardwalk on Saturday and was very impressed by both the flat and Josh's professionalism! He was really informative, did not make me feel rushed at all and made me feel very comfortable and safe with the COVID protocols. He has been very responsive and helpful since the viewing.PositiveResponsiveness, Quality, Professionalism
Hi Samantha, Thank you so much for your 5 star review, we are always happy to help! Many thanks Boardwalk
5/5
GoogleFinding the right home as a first time buyer was a daunting task. I found Boardwalk as a whole, and Michael Harris in particular, to be friendly, knowledgeable and quick to respond to any questions. Really brilliant service!!
Hi Sam, It can indeed by daunting, and to know that we've helped you through the buying process makes it all worth it! Thanks so much for taking the time to leave your review. Boardwalk - Bristol Estate Agent
4/5
GoogleThe team at Boardwalk were very caring with us and with their work. There\'s a very personal touch to their service which we liked. We didn\'t struggle with our sale, thanks to the amazing photography from Tim and the Boardwalk marketing\/leading potential buyers around our flat, but the buyers struggled with securing their mortgages due to the lack of EWS1 on the building which Boardwalk didn\'t have huge amounts of knowledge about. After a bit of graft from both parties, we worked it all out and got a new buyer which we were both happy with. We even saw a couple of places with Boardwalk and they were easily the best in the business. The sales progression was brilliant and we got far more communication from Boardwalk than with any other estate agent we\'ve used. (Source : allAgents)
5/5
GoogleJosh couldn't have been more helpful throughout the process of selling my flat. He was always responsive (and patient) with my questions which as it was my first time selling was really helpful. He's very friendly and knowledgeable and the whole process, aided by his colleagues, was very smooth.PositiveResponsiveness, Quality, Professionalism, Value
Hi Joe, So great to hear, and happy that we could help. Thanks for leaving your review! Boardwalk
5/5
GoogleWe had a property viewing with Michael from Boardwalk. His knowledge of the property and area was fantastic, by far the best of any estate agent we have encountered in our search so far. Communication was great, we didn’t feel at all pressurised and were treated with respect. All in all a great experience.
Hi Sue, We are so pleased to here of your positive experience with Mikey! Thank you for taking the time to leave your review. Boardwalk
5/5
GoogleTom gave great advice regarding the sale of my house , and was great with communicating with me .
Hi Catherine, Thanks so much for taking the time to leave your review, the team really appreciate it! Boardwalk - Bristol Estate Agent
5/5
GoogleMe and my partner are so thankful there is a quality estate agents out there in the Bristol area. We love the porporties Broadwalk has to offer and are eagerly waiting our dream house to come along. they have always been personable friendly and informative not pushy or hungry for the sale. Whilst we've been viewing houses with them.
Hi Harry, Thank you so much for your kind review! Boardwalk
5/5
GoogleJosh was an absolute legend, very kind and informative. Highly recommended
Hi, Thanks so much for review... We won't tell Josh just yet of his legendary status! Many thanks, Boardwalk
5/5
GoogleI have viewed a number of properties thorugh Boardwalk and they really stand out as agents that are dynamic and in the know. I really enjoyed working with Holly and she really helped me in my search. Will sell with them in the future for sure
Hi Bertie, This is lovely to hear, thanks for leaving your review! Boardwalk
5/5
GoogleA fantastic estate agent - communicative, thorough and professional all the way through. Always happy to go the extra mile to help us. Thanks Boardwalk!
5/5
GoogleWe had a really positive experience with Josh from Boardwalk. He was on hand to answer any questions we had regarding the property we were viewing. He was easy to get hold of and responded to our emails promptly and in a helpful manner. Would definitely recommend using Boardwalk and Josh in particular.
Hi Jack, Thanks so much for leaving your review. We will be sure to pass this over to Josh. Boardwalk
5/5
GoogleSelling our house with Boardwalk Property Co. has been a fantastic experience from start to finish. They were able to do an incredibly professional job of marketing our house, getting some amazing photos of our house, helping us through the selling process and keeping us informed throughout. Highly recommend and would use them again in an instant.PositiveQuality, Professionalism, Value
Hi Jonathan, It was a pleasure working with you, and we hope you're settled in your new place! Thanks so much for taking the time to leave your five star review! Many thanks Boardwalk
5/5
GoogleWe bought a property that Boardwalk were managing and felt that all the way through they were honest, approachable, and professional. Boardwalk were proactive and good with checking in with us, which really made the process smooth. They were also excellent communicators, we would recommend them to anyone in the future.
Hi Chris, So glad that we were able to help, and thanks for your review! Boardwalk
5/5
GoogleRuby has gone way above and beyond to support me in my house sale. I really felt I could trust her - she had my best interests at all times. I can't fault this Estate Agent and I will be using them again. Highly recommend.
Hi Sarah, Well this is great to hear! Thanks for your feedback! Boardwalk
5/5
TrustpilotKind and helpful
Adam came and valued our property recently and was incredibly professional and kind. He understood how complicated the whole process can be and we really appreciated his empathy. He’s now in the process of selling our house and has been communicative and helpful throughout the process.
5/5
GoogleBoardwalk are a brilliant estate agents to sell your property through. Their sales progression support was particularly impressive, with the lovely Debbie chasing for us daily to get us through a difficult purchase. The process would have been so much more stressful without Boardwalk's support and commitment to their customers.
Hi Lucy, Debbie really is a gem isn't she! We will be sure to pass your lovely feedback over to her! Boardwalk
5/5
GoogleBoardwalk were definitely the best estate agents I have used when selling. It was definitely clear at the valuation stage that they had a good understanding of the home and lifestyle we had enjoyed in our home and could present it to potential buyers.
Hi Chris, Lovely to work with you, and thanks for leaving your review! Boardwalk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Boardwalk Property Company, Bristol won Platinum.
