Your Move reviews

★★★★★ 5/5

Google

Where to start! We met Tayla at the viewing, and she has been helpful ever since. With a background in EA for over a decade, I have not met an agent like her. She has been so helpful, knowledgeable and made the whole process seamless, She was always available when I needed to speak to her, still the same to this day! Great asset to the company, they are lucky to have her! Thanks for all your help!PositiveResponsiveness, Professionalism

Priyesh · 28 August 2022

★★★★★ 5/5

Google

I have recently rented a property in Hemel Hempstead from your move. Tayla was our agent and she was very professional polite and extremely helpful. She continues to provide support throughout our tenancy and couldn’t recommend her enough.PositiveResponsiveness, Professionalism

Zainab · 22 June 2021

★★★★★ 5/5

Google

I can happily and highly recommend the whole team of Your Move! Very professional, kind, keen, calm and understanding people. Thank you to agent Shahzad Ahmed , who always responded my emails and phone calls very quick and explained to me any questions I had. They found our buyers also very quickly. Thank you to their broker Igor, and solicitors. Very professional and excellent knowledge. If someone is struggling with property and needs to speed up the process, you know where to go. !Your Move Hemel Hempstead it's a Top!PositiveProfessionalism

RV · 22 June 2022

★★★★★ 5/5

Google

Thank you Tayla for your help

Kevin · 8 June 2024

★★★★★ 1/5

Google

Worst agency I've ever been with as a renter. Would avoid at all costs, as they do not support tenants at all.

Tracy · 8 August 2025

★★★★★ 5/5

Google

We have had the best experience to work with Kylam and Your Move Team

Themi · 13 October 2025

★★★★★ 5/5

Google

Immediate response and very helpful to any complaints you have.

ALEENA · 13 November 2025

★★★★★ 5/5

Google

My husband and I had to share our positive experience when selling our property with Your Move - Hemel branch. In particular we wanted to mention Shaz who was extremely helpful and professional during all stages of the process. During what can be a stressful time, was made easier through his continued updates and advice. Thanks for everything Shaz!

Jo · 24 November 2023

★★★★★ 1/5

Google

Avoid! The women on the phone was clearly ‘digging’ with regards to finances and if they fit the bill of this ‘agency’ Understandable I get that. She asked if I could provide a guarantor as my income didn’t quite fit the bill. Ok so I go away and speak to my potential guarantor having promised to get in touch with the agency a few hours later. Look on the website the next morning and it stated ‘let agreed’ Very snakey. I would definitely avoid, they are extremely greedy and the customer service is like speaking to children

Claire · 28 June 2024

★★★★★ 5/5

Google

Great service from Your Move The team at Your Move were amazing. We put our house on the market just before lockdown one - great timing! We had a lot of viewings just before, and as soon as viewings were able to happen again, Shaz and Sarah (our main contacts) were really friendly and proactive at getting people to come and see the property. We got feedback from every single viewing, normally the next day, so we always knew where we were. When we got a offer, the team were as pleased as we were, it was great. They were also very helpful during the conveyancing process. I'd use them again with zero hesitation.

Jacqui · 29 July 2021

★★★★★ 5/5

Google

Thank you for your exceptional service. Tayla from start to finish has been there helping me continuously and I am very appreciative of everything. She is such a genuine person and has made my whole experience perfect so thank you very much. Wish you well always.

KX · 8 July 2024

★★★★★ 5/5

Google

Shaz is amazingly supportive even 2 years after I last had dealings with him. He made time for me and advised me.

Hannah · 13 October 2022

★★★★★ 5/5

Google

Great service from Your Move The team at Your Move were amazing. We put our house on the market just before lockdown one - great timing! We had a lot of viewings just before, and as soon as viewings were able to happen again, Shaz and Sarah (our main contacts) were really friendly and proactive at getting people to come and see the property. We got feedback from every single viewing, normally the next day, so we always knew where we were. When we got a offer, the team were as pleased as we were, it was great. They were also very helpful during the conveyancing process. I'd use them again with zero hesitation.

Planet · 22 December 2020

★★★★★ 5/5

Google

Hey We had the pleasure of working with Tayla as our rental agent, and we must say …

Piotr · 22 June 2025

★★★★★ 5/5

Google

Had my property with a management estate agency for 5 weeks with no movement. I switched to Your Move to find me a tenant and within days days I had about 10 viewings and a lovely referenced family moved in. Phillip did a fantastic job. Very proactive and communicating constantly to keep me updated. Really pleased. They are now my 'go to' for finding tenants in Hemel.PositiveResponsiveness, Quality, Professionalism, Value

TOCH · 22 June 2022

★★★★★ 1/5

Google

Unfortunetly i can't give minus stars! I moved out from the room earlier, and sent back the front door key and the room code in a frist class letter by Royal Mail. I've got a phone call from my agent who is the manager and he said the key what he's got can't open the front door. My answer was: the door opens very hardly, but the key is correct, same key what i got from them. After that he said he didn't get any key, and because of that he wanna cut from my deposite - day by day until he can not owns the key. I asked him was the envelope damaged? He said no. Previously when we talked on phone he tried to trick me, like he did not get my notice what i sent more than a month before by email, so i should to pay him again - i said No! (becuse that was the end of the 1 year contract extra £170 cost to renew and one extra month notice of course with rent). I just want to warning everybody to be very carefully with this brach, until this man works there. I dont want to make him ashamed to write his name but if he lie to me and wanna short my money without rights, if im the first person if not, Can Not happen this again...

Tünde · 30 July 2019

★★★★★ 5/5

Google

Good experience with the Team here and Shaz is really genuine and polite 10/10.

Eagle · 12 December 2022

★★★★★ 5/5

Google

As a first time buyer, I cannot praise the financial advisor here enough. Roshan made everything so clear and made us feel at ease in applying for our first mortgage. He guided us through each stage and even helped us with our solicitors and life cover, making sure we understood everything, using no typical jargon. I will recommend him to anyone!

Spursmac90 · 25 March 2020

★★★★★ 5/5

Google

The Your Move team helped prevent a potentially stressful experience. Their helpful and understanding nature meant that thanks to them, moving home was made easier than I imagined it would be. Sarah and Shaz responded to questions and requests quickly, and were insightful when I was trying to understand the buying market at the time. Thank you to them and other members of the team I didn't get chance to meet.PositiveResponsiveness, Professionalism

James · 22 June 2021

★★★★★ 5/5

Google

We have used Your Move to let our flat for over 15 years, this time was definitely the most professional experience. The communication from the team and service was superb. I’d definitely recommend Tayla and Phillip.

Caron · 19 August 2023

★★★★★ 5/5

Google

Used Your move recently and its my first time renting, the helpful Tayla Barber just made it easier for us. It was stress free and she helped every step of the way and made sure we had the information we needed to know. Thank you always Tayla

Krenare · 27 September 2023

★★★★★ 5/5

Google

Shaz and his team were exceptional and very empathetic. They were very knowledgeable and extremely efficient with a very difficult sale.

Valerie · 5 December 2020

★★★★★ 5/5

Google

Stefano Tolaini has provided excellent rental support for me while he managed an investment flat I owned. I has since sold this but would recommend anyone to use his services. The sales team of Shaz Ahmed and Sarah Brown did a great job of getting our flat sold. Always ready to help and follow up. Again I would recommend them to anyone looking to sell.

Ro · 24 May 2021

★★★★★ 5/5

Google

Your Move was fantastic! We worked predominantly with Shaz throughout our search and through the buying process. As first time buyers it was stressful and overwhelming but Shaz was really clear with his communication and really helpful at every stage making the process really straight forward and we absolutely adore our new home!

Ashleigh · 29 July 2019