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★★★★★
263 reviews across 2 platforms
33 Marlowes, Hemel Hempstead HP1 1LA
Part of Michael Anthony, see every office.
Michael Anthony's Hemel Hempstead office at 33 Marlowes is rated 4.8 out of 5 across 263 reviews on two platforms, including 212 Google reviews rated 4.8. The 51 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Hemel Hempstead office, from every platform, shown as written. First names only.
5/5
GoogleIan and the team at Michael Anthony have been fantastic. They hosted loads of viewings, kept us well informed throughout, and helped secure the best possible sale price. Everyone has been friendly and professional, and it's been great value for money. Highly recommended!
5/5
GoogleGreat service and I felt they provided a very personal touch when I was looking to buy my first house in Hemel Hempstead. Both Charlotte and Tom were always available to talk through any ideas or questions and knew the market very well, keeping me informed with timely updates throughout the process. I would use them again in the future for both letting and any future purchases.
1/5
GoogleI had an extremely frustrating experience while attempting to purchase a probate property through Michael Anthony. The entire process was poorly managed, and their approach to selling probate properties needs serious improvement. Throughout the transaction, multiple members of staff were involved, leading to inconsistent communication and a lack of accountability. I had to chase them repeatedly for updates, only to be informed, after a full 12 months, that the probate had been rejected. This was a major disappointment, made worse by the fact that I was assured by the director that they would stay in touch. However, it has now been six months, and I have heard absolutely nothing. Not only did they fail to follow up, but they also made no effort to assist me in finding alternative properties or provide any form of support after the sale fell through. This level of service is unacceptable, and I would strongly urge them to reconsider how they handle probate sales and customer relations in general.
Dear David, we have tried to contact you regarding your review, I am sorry you felt that you had been both mis led and not updated fully with regards the probate issues. This was certainly not our intention and looking at the file notes I can see that we had kept you informed with the very difficult situation the seller found themselves in. In all my years of selling properties where a grant of probate was required, this was the first and only time I have ever known a grant of probate to be refused. As told to you at the time, neither the sellers nor their solicitor could have envisaged that this would happen. As fully explained to you at the time, the probate was refused as the ownership could not be proved, resulting in the house being removed from the market and potentially being given to the state. You were advised by me at the time that this meant the house could not be sold then or at any time in the foreseeable future. I also informed you that we unfortunately had nothing else that was similar in price or location and that is probably still the case as these properties are very rare. So again, my apologies if you feel we didn’t help in your search for an alternative house, I can assure if we had anything you would have been top of our list to call. I hope this goes some way to answer your comments, but again I apologise if you have felt the service we offered was not satisfactory. Stephen Swindlehurst Director
5/5
GoogleI have never experienced such a personal and professional approach before. Steve promised to sell my house quickly, and despite the chain, he managed to do it within just 6 weeks. I honestly couldn’t believe it was possible! But that’s not all, Michael Antoni Estate Agency works with some of the absolute best solicitors I’ve ever come across. They handled everything quickly, efficiently, and without any delays or last-minute responses. The whole process was smooth, transparent, and carried out in an incredibly friendly atmosphere. I feel completely safe working with this agency, they are always there with advice, support, and a genuine willingness to help. I wholeheartedly recommend them!
Thank you for your review and feedback, we're always happy to help and are thrilled you've had such a positive experience with Steve and the team!
5/5
GoogleStayed with the team for three years. Highly professional and they know the ins and outs of managing a property which made things straight forward. Checkin was smooth and handled over the video. Any amendments were made and the team is very responsive. Checkout was also smooth and communication is excellent. I would encourage greater flexibility when renewing contracts when tenants are looking to shift.
Thank you so much for the positive review. You have been an excellent tenant and a pleasure to work with. We wish you and your family peace and happiness in your new home.
5/5
GoogleRaphael and Emma were very helpful and made the whole process really straightforward and simple, they provided loads of helpful information at every stage - by far the best experience of renting a property we've ever had!
Thank you for the excellent review. You have been a pleasure to work with. Emma and I wish you much peace and happiness in your new home.
5/5
GoogleI cannot fault the service I received one bit. The Houseman team made my moving process stress free from start to finish. From the viewing with Raphael, to the referencing process with Emma. They were amazing. Emma was polite, professional and efficient. Always keeping me updated, every step of the way. Would 100% recommend them if you would like a seamless moving process.
Thank you for the five-star review. You have been a pleasure to work with. Emma and I wish you health and happiness in your new home. Raphael
5/5
GoogleThe service I received throughout the process of selling my house was brilliant. The team are friendly, professional, reliable and most important of all, kept me up to date regularly with the progress of the sale. Huge thanks to Ian, Steve and Lara. Would highly recommend.
Thank you for taking the time to leave us a review, we're pleased we could help sell your home and that you've had a brilliant service from the team!
5/5
GoogleI cannot recommend the team at Hemel Hempstead Michael Anthony highly enough. Steve, Ian, Tom; the whole team are so responsive and keep you informed every step of the way. Realistic valuation, knowledgeable and informed selling staff on visits, on the ball team post offer to ensure completion. Can’t ask for more. I have had the pleasure to use the Michael Anthony team for both buying and selling a property and have not been disappointed.
Thank you for taking the time to leave us a review, we're pleased that you've had such a positive experience with Lauren and the team and hope we can be of assistance in the future.
5/5
GoogleWe work with Houseman as a cleaning contractor on a number of end of tenancy jobs - what stands them out for us is that they are professional, flexible, understanding and provide clear, concise instructions and information on the properties in question, and clearly have high standards in terms of tenants - a pleasure to work with
Thank you for the excellent review. We value our business relationship with you.
5/5
GoogleThe Lettings team were brilliant from beginning to end. Always super helpful and prompt with their responses and very friendly! We’re very happy with our house! Lucy and Matthew made the whole process very smooth and enjoyable! :)
5/5
GoogleI had a difficult move that lasted 8 months but Steve has been amazing constantly chasing, the other staff who i delt with were fantastic, Tom is a lovely young man who will go a long way in his career and lara is also fantastic young lady, a big thank you to all, and would highly recommend
5/5
GoogleHouse hunting for over 12 months using various estate agents, Michael Anthony was head and shoulders above the rest. Incredible customer service throughout the whole process. Lara Bailey and Stephen Swindlehurst went above and beyond to help us.
Thank you for your kind review, we're thrilled we could help you find a home and that you've had a great experience with Lara, Stephen and the team.
5/5
GoogleIan and the team at Michael Anthony are very supportive and patient! They are always ready to answer any queries and point you in the right direction. This Estate Agent’s will ensure that you are supported and receive the best service! Thank you!😊 …
5/5
GoogleWe recently bought our new home through Michael Anthony, and our agent, Ian Hartley, was fantastic throughout the whole process. He was professional, approachable, and always kept us updated, making everything feel smooth and stress-free. We couldn’t be happier with the service we received. Highly recommend! Thank you Ian 😊 🙏 …
5/5
GoogleMichael Anthony in Hemel Hempstead very professional and loving team they hold your hand all the way. Very supportive, caring and understanding staff. Very patient and always answered our questions. I strongly recommend Michael Anthony thanks to Ian Hartley, Lara and Charlotte.
5/5
GoogleI was very please with how everything went with my quest for finding a place. Emma and Raphael were very helpful and I would definitely recommend them to anyone looking for a smooth ride when it comes to navigating the housing market. Thanks guys
5/5
GoogleTom has been nothing short of phenomenal from start to finish. Today we finally got the keys to our wonderful forever home, and we couldn’t have done it without his expertise, patience, and genuine care. He’s truly the best estate agent we could have hoped for.
5/5
GoogleTom knew what we wanted, viewed the property and got the offer accepted the next day. Everything went smoothly without any issues. Will definitely be using Michael Anthony again. Thank you Tom!
5/5
FacebookExtremely professional, always friendly and very responsive in all their dealings with me. Nothing was ever too much trouble. My house sale was conducted by Andrew and within a week it was sold for the asking price. Throughout the process, the support I was given by the Team was fantastic. I highly recommend using Michael Anthony to sell your home. Having previously dealt with other estate agent firms who were unresponsive, unfriendly and unprofessional when purchasing my new home, it was extremely refreshing having Michael Anthony on my side. highly recommend ! Thank you to Andrew and all at Michael Anthony. you are the best !!
Thank you so much for your kind words, our whole team work incredibly hard to make the whole process of moving as stress free as we can. Hope you have many happy years in your new home, best wishes Michael and all at Michael Anthony Aylesbury and surrounding villages.
5/5
GoogleFantastic sales team, who managed to sell my house within 7 days of it going on the market. They all very helpful throughout the whole process, right from the moment I first contacted them about putting my house on the market right up until we received the money. They we're always on hand with both advice and guidance, thank you.
Thank you for taking the time to leave is a review, we're always happy to help and are pleased we could help sell your home!
5/5
GoogleThe all team at Michael Anthony especially Lauren were excellent when l bought my flat, they were so helpful, patient, professional, nothing was too much trouble! My only disappointment was we didn't sell my mum's home with them as well, …
Thank you for your kind review and recommendation, we're always happy to help and are thrilled we could help with the purchase of your flat and provide an excellent service.
5/5
GoogleMichael Anthony has been my Estate agents, and throughout the whole process of buying my home, Ian has kept me up to date, answered any queries and made it possible to visit the house on various occasions. Ian has been incredibly professional and very personable. I would highly recommend them.
5/5
GoogleI’ve been in the property industry for 40 years so when it comes to selling your own home, you know what you are looking for. …
Hi Gaynor, Thank you for sharing such fantastic feedback. We're delighted to hear that Joe … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Michael Anthony's Hemel Hempstead office has 263 reviews across two platforms: 212 on Google, 51 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Michael Anthony is rated 4.8 out of 5 across all 263 reviews, and 4.8 out of 5 on Google from 212 reviews, checked 9 October 2026.
Michael Anthony, 33 Marlowes, Hemel Hempstead HP1 1LA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.