The Mather Partnership reviews

★★★★★ 5/5

Google

What a lovely group of people to have on your side! Despite COVID, Emma and team worked tirelessly getting my sale over the finish line. Constant updates kept me right in the picture during contract and working with my solicitor a difficult sale was finally achieved. I couldn't recommend them more highly. Great work by very conscientious people - definitely return for more of this kind of service- Adam Once again (after a couple of years) on another property Emma and team have proved faultless in securing a sale for me. Not only the sale but the follow up work behind the scenes is second to none. Donna worked tirelessly ensuring the chain was water tight. I was constantly kept informed throughout the process - couldn't ask for a better service! Highly recommended and so pleasant to deal with - don't delay - look no further! Adam NPositiveResponsiveness, Quality, Professionalism, Value

Chrisn · 24 August 2023

★★★★★ 5/5

Google

What can I say about Mather’s… well after a bad experience with another estate agent I was pretty skeptical however I am pleased to say Mather’s couldn’t have been better. All the team at Mather’s are super, really friendly, on the ball and get the job done. I have to specifically mention one member of the team, Donna, who was absolutely amazing the entire process. Due to the nature of our sales it was particularly stressful and Donna was just phenomenal in keeping me updated and chasing the entire process weekly. Donna went above and beyond to keep me calm and as stress free as possible, she phoned me every week, sometimes more than once, emailed back instantly each time I had a worry - she just couldn’t have done more. Thank you to Donna and the rest of the team at Mather’s - you really are the best around!

Helly · 24 August 2023

★★★★★ 5/5

Google

The whole process of selling our home was made easy by Mather’s. We were impressed from the initial valuation by Helen who was very professional and knowledgeable about the local market and kept us updated in how the market was performing. Our viewings were always smoothly carried out by the other Helen! Once we had interested parties Trafford kept us updated with progress and then carried us through the whole selling process all the way to completion. We wouldn’t hesitate to use them again in the future and would 100% recommend to others.

Claire · 14 May 2023

★★★★★ 5/5

Google

We bought our new home through Mather Partnership. Donna looked after us all the way through, she provided such an exceptional service. From the very beginning of the process right to the end, we were impressed with her professionalism, expertise, and dedication. Donna was always available to answer our questions, respond to our concerns, chased the entire chain, and provide us with regular updates on the progress of the purchase. Throughout the entire process, Donna and all the team members we dealt with were always friendly, courteous, and professional. We would not hesitate to recommend Mather Partnership to anyone looking to buy or sell property in the local area. Thank you again for all your hard work. The Blott family.

Katrina · 28 April 2023

★★★★★ 5/5

Google

What can I say about Mather’s… well after a bad experience with another estate agent I was pretty skeptical however I am pleased to say Mather’s couldn’t have been better. All the team at Mather’s are super, really friendly, on the ball and get the job done. I have to specifically mention one member of the team, Donna, who was absolutely amazing the entire process. Due to the nature of our sales it was particularly stressful and Donna was just phenomenal in keeping me updated and chasing the entire process weekly. Donna went above and beyond to keep me calm and as stress free as possible, she phoned me every week, sometimes more than once, emailed back instantly each time I had a worry - she just couldn’t have done more. Thank you to Donna and the rest of the team at Mather’s - you really are the best around!

Helena · 28 April 2023

★★★★★ 5/5

Facebook

Thank you to the team at Mathers for their professionalism with the sale of our house. Nicola kept in touch with us throughout the process. Thanks to Emma, Luke and Bruce also for their hard work. We had a disastrous time with a different agent in Helston so Mathers really stand out for their reliability, honesty and did an excellent job marketing our house. Cheers Mathers 🥂

Aileen · 29 November 2019

★★★★★ 5/5

Google

Thank you so much to Donna and the whole team at the Mather Partnership. Professional. Reliable. Committed. Nothing was too much trouble. As my sale and purchase progressed, my many …

Michelle · 22 April 2024

★★★★★ 5/5

Facebook

Thank you to the team at Mathers for their professionalism with the sale of our house. Nicola kept in touch with us throughout the process. Thanks to Emma, Luke and Bruce also for their hard work. We had a disastrous time with a different agent in Helston so Mathers really stand out for their reliability, honesty and did an excellent job marketing our house. Cheers Mathers

Snaileen · 29 November 2019

★★★★★ 5/5

Google

From the first phone call I knew I’d picked the right agent. Donna and her team started the ball rolling straight away explaining everything clearly so I knew what was what from the outset. All appointments were on time, communications were clear and precise and I knew what was going on all through the process of selling my house. There was always someone accessible on the end of the phone or an email so it was easy to keep in touch. Overall the team at Mathers we very helpful, professional, friendly and made every aspect of the sale stress free. A big thank you to them and I would urge any potential seller to take up The Mather Partnership’s services. Can’t recommend them enough!

Neil · 29 December 2022

★★★★★ 5/5

Google

A huge thank you to Trafford, Chloe and Helen - They have all been professional, knowledgeable and understanding throughout the whole process of our house sale & viewings. …

The · 22 April 2024

★★★★★ 5/5

Google

We have recently sold our home after living there for almost 40 years and Mathers made the whole process easy and stress free, I honestly cannot recommend them highly enough. Luke was friendly, reassuring and incredibly helpful whenever I had a query (there were a few!!) and he kept us informed of progress every step of the way. Pete took the most amazing video of our home, seamlessly produced and immaculately presented online. If you need a local estate agent then I have no hesitation in recommending the Mather Partnership, you definitely won't be disappointed.

Carolyn · 29 November 2022

★★★★★ 5/5

Google

Mathers were great from organising our house sale to aftercare. The advert and video they produced gained us lots of viewings and offers. Luke is second to none in his customer service and communication. I must have driven him crazy with all the messages throughout our house sale but he was always very friendly, professional, and helpful. Throughout the house sale, we were let down by various other businesses but I can’t recommend Mathers enough and if you want someone who will look after you well, ask for Luke. Thanks again!

Daniel · 29 November 2022

★★★★★ 1/5

Google

My partner is trying to get the internal dimensions of the house we are interested in. He called guy called Trafford !! two days in the row asking him to provide us with this information as is not listed on the website. My partner had no emails or a courtesy call in this matter. The company has obviously lazy, incompetent unprofessional employees. Very disappointing 👎👎👎 Ps. Do not waste your time talking to Trafford in Helston office ! Dear Emma, thank you for your response. Unfortunately, your recollection of the events or what you have been advised of the events are not quite correct. My partner contacted you on Tuesday, 9th January (not the 10th as you have indicated) at 4.03pm and was asking for dimensions of the rooms in the property given that none were showing. Not sure why you would have advertised the property at that stage minus this most important information I’m not sure! Anyway, Trafford told my partner that the task was in hand and that he would get this information out the next day and would telephone my partner to that effect on the 10th but no call was forthcoming. In the end my partner called on that day at 4.37pm and left a message with a female colleague for Trafford to call him back. This then prompted the call that was promised as Trafford then called at 4.56pm that he finally had the dimensions and that he could relay them all over the telephone. Given that this is a 4 bedroom house and several other rooms, this would have been a long task so my partner said to email the information instead as that would be easier. My partner also said that an email just quoting the dimensions in the body of the email was acceptable and no additional pleasantries was necessary. Trafford promised to send an email but he did NOT say that the email would be sent the next day. It was therefore assumed that the email would be sent directly after the call but it was not which was a great disappointment. Please note that my partner’s mobile has logged all the times of these calls. I suspect that owing to the late time of this call from Trafford on the 10th, so your office must have soon after closed and the email was not sent. The email finally was sent on the 11th January by mid morning with Trafford calling my partner at 1.58pm to check he had received it. My partner confirmed this but owing to him being out on the road, would look at it later when he got home. The initial rating was given on the basis of your colleague’s performance, poor communication, no follow ups and not meeting the expectations of the customer. If you were our estate agent and I knew this was how potential buyers were being dealt with then I would not be impressed!Regards, Irek M.

Irek · 26 January 2024

★★★★★ 5/5

Google

An excellent service from start to finish. I felt very supported all the way through knowing that the team were doing all they could for a smooth sale and a happy buyer. I really appreciated the phone contact from the sales team throughout, especially Trafford, who was always able to follow things up and chase things where needed. His friendly and approachable manner always made me feel at ease, even during the more stressful moments of the sale process, massive thanks to them all at Mathers.

Sarah · 30 October 2022

★★★★★ 5/5

Google

A professional service from valuation to completion My sister and I had the uneasy situation of selling our late parents’ home. Helen came to value the property back in December. She was sympathetic and caring in her approach and provided us with the information we required to proceed. Not once did she chase us for the sale. Leaving the decision up to us to sell. By May we were in a position to market the property. At this point Donna was introduced to us; an experienced agent who would guide us through the sale. Donna is a great professional. Kind, understanding and a great communicator , never once did we need to chase for an update Donna would phone or email to keep us up to date. When we decided on a buyer Donna would email us weekly, before her day off, to tell us where we were at with the sale. Our whole experience of Mathers’ from the lovely people who showed potential buyers around and the staff at the branch who always passed any messages on or arranged return phone calls- we wouldn’t hesitate in recommending them. Thank you Mathers’.

Kay · 30 September 2022

★★★★★ 5/5

Google

I want to say a huge "Thank You!" to the team in Helston. We completed on our first home today and they couldn't have made the process any easier for us. A big shout out to Helen Hunt who showed us a few places before finding our dream home. She was so nice and was able to answer all our questions easily. I also love that she was realistic when a place obviously wasn't for us (low ceilings + tall partner = bashed head) and didn't try a hard-sell tactic like we got from a few other agents. It made us a lot more comfortable with the process. Secondly, a big thank you to Luke Kenchington in the sales team. He was super responsive and proactive in keeping us up-to-date with the process. He was a pleasure to talk to every time and had some great advice for us along the way as well. Very pleased with the service we received and will definitely be recommending them to friends in the future.PositiveResponsiveness, Quality, Professionalism

Ruth · 24 August 2022

★★★★★ 5/5

Google

My husband and I viewed a gorgeous house this afternoon with Helen. As first time buyers it makes the process so much better when you get someone super friendly showing you around a property! Helen was also really helpful when answering all our questions and guiding us towards the next steps. We spoke to Luke after the viewing who was really helpful also. We have had nothing but a great experience whenever we have contacted the Helston branch of Mather Partnership.PositiveProfessionalism

Lucy · 24 August 2022

★★★★★ 5/5

Google

We have used Mather Partnership numerous times now, we have purchased and sold a lot of properties. These guys are the best I have ever used (15 Years we have been buying and selling all over the country). They are Detail orientated, Responsive (this is great for me as I am very demanding), Dedicated, Positive and always pleasant, I cannot single out an individual as it wouldn't be fair on the whole business, though I would like to thank Luke for his out of hours calls to ensure I am content. I don't often do reviews, but these guys deserve the 5*.PositiveResponsiveness, Quality, Professionalism, Value

Drew · 24 August 2022

★★★★★ 5/5

Google

My experience with the Mather Partnership is definitely 5 star and more. From the time I first contacted Pete to completion last week I have always been impressed and thoroughly recommend using them. Luke has been the most fantastic person to work work, friendly, professional, knowledgeable, empathetic are just some of the words to describe Luke and I will miss his calls. Nothing is too much trouble for the team, it's been a hard time for me as the sale was my late father's home but Luke, Pete and Emma did a great job in making this as stress free as possible. If you are looking for an Estate Agent who are always one step ahead then this is the one. Thanks so much

Margaret · 2 July 2022

★★★★★ 5/5

Google

We used The Mather Partnership to sell our home and we completed this month. Luke and the team went above and beyond to make the process as simple as possible, responding quickly to my calls and emails. Luke kept us up to date throughout! With our purchase, the vendors did not use an estate agent but Luke worked as the middle man for it all regardless! The team are all super friendly and worked very hard for us the whole process!

Bekah · 28 May 2022

★★★★★ 5/5

Google

We recently bought our new home through The Mathers Partnership and we couldn’t praise their friendly professionalism enough! Luke kept the lines of communication going between ourselves, our vendor and buyer throughout, which made the whole process a lot less stressful than it might otherwise have been. In the final few days before exchange and completion, he tirelessly chased the other agents and solicitors across the chain to make sure it all came together on the agreed date. As ours was a long distance move, over three days, this was especially welcome.

Karen · 28 May 2022

★★★★★ 5/5

Google

The service you get from Mathers is outstanding and I cannot rate them highly enough. From the start to the finish of my purchase, they have been second to none. Their friendly team have kept me up to date throughout the whole process, going above and beyond any estate agents that I have had dealings with. After my experience with them over the past few months, I would never even entertain going anywhere else, should I want to sell my property in the future. You are a credit to the profession.

Amanda · 28 May 2022

★★★★★ 5/5

Google

We have recently moved back down to Cornwall and found ourselves trying to buy a house in a very challenging market. Luke was excellent. He took the time to get to know me and to understand the type of property we would be interested in. He oversaw our purchase and was always up to date with the stage of the sale. He kept the purchase moving along and was far more involved than the estate agent we used to sell our last house. Thank you for helping us to find our family home. We couldn’t be happier.

Claire · 28 May 2022

★★★★★ 5/5

Google

We have just sold our property with Mathers and I couldn't recommend them as a company enough. Aimie who we worked alongside with throughout the whole process was absolutely brilliant. Throughout the whole sale Aimie kept us up to date with everything that was going on, and was always at the end of the phone/email to answer any questions or worries. Thank you Aimie and Mathers for helping us sell and start this new chapter of our lives.

Rachel · 28 May 2022