Trusted Agent profile · Helensburgh
★★★★★
301 reviews across 3 platforms
22 West Princes Street, Helensburgh, G84 8TD, G84 8TD
Clyde Property,'s office in Helensburgh, at 22 West Princes Street, is rated 4.0 out of 5 across 301 reviews on three platforms, including 48 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Clyde Property, Helensburgh hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Helensburgh.
Every review we hold for the Helensburgh office, from every platform, shown as written. First names only.
5/5
TrustpilotBrilliant.
From the first visit to the actual sale was seamless. We cannot praise Carol enough. Excellent communication throughout, very pleasant, very easy to speak to and very professional. She was brilliant. Photos excellent. Viewings done with ease. We changed to Clyde from another estate agent and the difference, positively, was massive. We are so glad we did this. From no viewings in a month, to 3 viewings hours after the house was marketed. Choose Clyde.
1/5
TrustpilotDreadful company, whether seller or a buyer, avoid like the plague
We recently went to view a property at Balvaird Crescent in Rutherglen listed by Clyde properties. It had been on the market for six weeks at that point. We had spoken to someone in the street who knew the owners and told us that, the owners were hopeful they would reach the home report price.We went to view the property and there was no power working upstairs and no light in the bathroom. There were signs of damp and a large gap in the tiles above the bathroom window which also suggested damp.The person conducting the viewing seemed ill informed and uninterested. We asked about our concerns to be told they'd take a note and someone would contact us the next day.Someone did, but only to ask if we wanted to put a bid in. Not to reply to our questions.Despite it being a project, and without any feedback back from the estate agent it had decent bones and was in teh area we were looking for so figured it was worth putting a bid in as a project house.Given the utter lack of communication from the estate agent and some concerns we did put a bid in at £5k under home report.The estate agents rejected this and said their client was looking for ten grand over home report. Given we'd spoken to a neighbour and knew what they were actually looking for this seemed a bit odd, but we went back at £5k over the home report.This was dismissed again with a story about a cash offer.I have subsequently spoken to someone in the industry who informed me that Clyde are notorious for this. Their pricing structure gives them a major financial boost to their fee if they get over home report price.As a result of this we formally withdrew both the bid and the note of interest, as we refuse to be held over a barrel by a company who have no interest whatsoever in replying to questions from potential buyers.If you are a potential buyer avoid them as they will just mess you around.As for this house. It has now been on the market for seven weeks with Christmas and the traditional market slowdown approaching, it is not listed as under offer which means the cash offer was eithe nowhere near what they claimed the buyer was wanting of simply an outright lie to try and raise Clyde's fee.As a result their greed has lost their client a serious buyer. IF you're thinking of selling please bear in mind that this is the position Clyde Property will leave you in.
5/5
TrustpilotWe had a great experience with Stuart…
We had a great experience with Stuart and Jamie. Both were helpful and informative helping us make key decisions. During viewing Jamie was supportive, responsive and kept us up to date. He provided excellent guidance. They both helped reduce the anxiety and stress levels.
5/5
TrustpilotGreat service from Clyde Property (from a renter)
I have been with Clyde Property since October of 2025 and each of the team I have met have all been so helpful. From initial email threads with Judy Graham & Suzanne Kerr, who are both stars. Fernanda Kimani the property manager is so beyond helpful and always lovely to speak with. Thank you for all your help guys.
5/5
TrustpilotPositive outcome
We had the best experience with Clyde property as they kept us up to date with everything going on, Anne was amazing and would definitely recommend to anyone selling in they future.
5/5
TrustpilotAll I can say is the Eve went above and…
All I can say is the Eve went above and beyond to both help us find our perfect property and sort out the problems we had on moving in day. It was a pleasure to have her working for us.
5/5
TrustpilotSuper estate agent
We used Clyde Property for a number of years letting our flat, this was recently sold. We couldn’t be happier with everything Clyde has done for us. Excellent letting management then finally selling the flat. We were really surprised how quickly our flat was sold. Wish Clyde Property all the best for the future
1/5
TrustpilotPoor service from start to finish - Busby Clarkston
I approached Clyde Property in Clarkston after responding to a house for sale in Coatbridge. I viewed the property, around 24 hours before the closing date was drawn. I made a competitive offer (over market value and asking price) when I arrived to view the property, the estate agent was extremely impersonal and didn’t even introduce himself, or tell me anything about the property. Twice I called the branch in Clarkston, to be met with poor customer service. The agent who answered the phone was dismissive, patronising and condescending and cut me off several times mid sentence. I was told the property was going to a closing date, and the agent had stated it’s still in the negotiation stage (which shouldn’t be the case with closed bids) there isn’t room for negotiations. The staff at Clyde Property, all seemed to be cut from the same cloth, impersonal, rude and unprofessional. And certainly lived up to the attitude and snooty stereotype of the “South Side”of Glasgow.
5/5
TrustpilotWhy use clyde
The first visit to discuss marketing our property led to a very considered and professional discussion. No false promises and a fair agreement on costs. Once listed Julie was our main contact as negotiator for our property. She did what she said she would do, called when she said she would, gave guidance and advice that made sense and was, quite frankly, excellent at her job. All round Clyde provided us with the best experience of an estate agent we have ever had.
5/5
TrustpilotMillie was a fantastic estate agent
Millie was a fantastic estate agent, professional, responsive, and easy to deal with throughout. She kept us well informed and made the whole process smooth and stress-free. We’d happily recommend her to anyone
5/5
TrustpilotA professional job done well
This being the first experience for me of selling property I have a lot of praise for the team at the Bearsden office. They have been very helpful and supportive throughout the process. My thanks especially goes to Katie who was exceptional in achieving the desired results I wanted to achieve. All in all a good job done.
5/5
TrustpilotExcellent service. Far better than others in the area
Used the Bearsden office recently to both sell and buy. Absolutely wonderful service from everyone involved. I’ve used other big estate agents locally in the past and had really not very good experiences. I would not use anyone else now other than Clyde and continue to recommend friends to them. Thank uou Asia,Nicola , Vicky, rowan and team x
5/5
TrustpilotExcellent job - thank you
Clyde Lettings did an excellent job from start to finish. The Glasgow team went above and beyond in every step, from evaluation and marketing to selecting the tenant and signing the paperwork and lease. I primarily worked with Holly and Neeraj, thank you both for all your help! The online platform is user-friendly and makes it easy to keep all the documents organized in one place
5/5
TrustpilotVery professional and friendly
We're are very happy with Clyde. Very professional and friendly property managers and team. Arranging a viewing with Clyde Property was straightforward, with a callback instead of the usual email back and forth. During the viewing, the representative took her time, showing us around and explaining the application process clearly. The process was very simple and straightforward. Throughout the whole process, Clyde Property's team, especially Judy, was incredibly helpful and responsive to our questions. After moving in, reporting minor repairs through their online portal was convenient, and we were impressed by the quick response from their maintenance team.Overall, our experience with Clyde Property has been smooth and efficient, making them a firm we'd happily recommend to others.
5/5
TrustpilotBrilliant communication from Clyde Property
We have had a really positive experience with Clyde Property- particularly Nicola from the Bearsden branch. We are currently buying a property being sold though Clyde property and communication has been fantastic from the first phone call to arrange a viewing. Unfortunately we are selling our property through Slater Hogg and communication has been poor- having to reach out for updates constantly and struggling to get through at all at times. Nicola from Clyde has stepped in for us and has essentially liaised with slater Hogg on our behalf to keep us updated on the entire process. Her efforts have greatly eased our anxiety during what has been a fairly stressful time and we’re so grateful.
5/5
TrustpilotReally great experience with Clyde…
Really great experience with Clyde Clarkston. Agents were very profesional, efficient, meticulous, plus very friendly. Highly recommended
1/5
TrustpilotTerrible Maintenance Service
Really poor handling of a maintenance issue has led to no heating in my bedroom for over 2 months. The heater didn’t work when I moved in and no one seemed to even be aware. The issue has been treated with such little urgency that I am now left with a bedroom that is currently 4 degrees Celsius. Willing to charge high rental rates but not deal with the issues that are their responsibility as a result of a lack of due diligence before I moved into this flat. Senior staff members have been extremely unhelpful in phone calls, often making me feel like issues were my fault. Really disappointing and would not recommend to anyone.
5/5
TrustpilotSusan has been so helpful and…
Susan has been so helpful and responsive, that shows the company is a dependable ones as staff in most cases make a good company. Thanks for the help so far and for the swift action at each stage.
5/5
Trustpilot10/10 for the Bearsden office We…
10/10 for the Bearsden office We recently sold our property and could not recommend them highly enough. A big shout out to Vicky who was absolutely brilliant and nothing was a problem Thank you.
5/5
Trustpilot5 stars for the Clyde Letting Team
I've found the Clyde team, and in particular Hilary, very professional, efficient, knowledgeable and friendly. In addition to providing expertise and advice on the current market, they acted promptly to find new tenants, complete viewings, provide background info and complete the vetting process in record time. The checkout team were equally impressive, providing a detailed report of our property with recommendations on repairs.I'd have no hesitation in thoroughly recommending Clyde Property as your letting agent.
5/5
TrustpilotWhat can I say
What can I say? I cannot praise the Clyde team highly enough. Friendly, professional, knowledgeable and efficient. Nothing was too much trouble. Our house sale went through quickly and smoothly. We were kept informed throughout. The staff even visited our property before it went on sale so they could speak to potential buyers with insight and confidence. When we didn’t like some of the pictures - no problem. Sorted straight away. While selling a house can never be described as fun Shona and her staff did their very best to ensure it was as good as it could be. Highly recommended.
5/5
TrustpilotGreat customer service as a tenant
Nathan is brilliant, always so attentive and makes sure we stay in the loop! Having such a great experience with clyde all due to him!!
5/5
TrustpilotA very professional service
A very professional service. Photographer was great. A couple of serious offers very quickly. One for 19% over valuation. Sale process went very smoothly. Very pleased.
5/5
TrustpilotGreat remote purchase experience
Sophie and the rest of the team did a great job with my recent home purchase. A key requirement for me was the ability to communicate by email, as I find phone calls challenging. Thankfully, we were able to complete everything via email. Sophie was very responsive and provided helpful answers to my questions.
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Tell us what you need and we'll put you in touch. Clyde Property, Helensburgh hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Helensburgh.
