Clyde Property, Helensburgh reviews

★★★★★ 5/5

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Westend sale

I recently sold my property with the westend branch. Kerr came out to view it, and I appreciated his honest appraisal and non-pushy demeanour. I wasn’t ready to sell and another estate agency was constantly phoning me despite me telling them that. Kerr acknowledged that I wasn’t ready, and said to contact him when I was, if I wanted to choose Clyde. There was no hard sell, and I wasn’t plagued by follow up calls. I felt listened to, and that was the primary reason I chose Clyde when I was ready to sell a few months later. Everything moved quickly after that. The photography, video and ad were high quality, and the viewing app was easy to use. The flat sold in a week. Victoria was my negotiating agent, and she was superb at reassuring me in the lead up to the closing date. Everyone I had contact with was friendly, efficient and professional. The fees were transparent. I would recommend the westend branch for sales.

Carina · 8 October 2026

★★★★★ 5/5

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Excellent support team

I have been renting with Clyde Property for almost three years and have had a very positive experience. Their customer service is excellent, and they are always helpful and quick to respond whenever I need support. A special thanks to Fernanda, my Portfolio Manager, who has always been very cooperative, professional, and supportive. I’m very happy with her service. I highly recommend Clyde Property to anyone looking for a reliable and professional property agency in Scotland.

Md · 28 August 2026

★★★★★ 5/5

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We had a really positive experience…

We had a really positive experience selling our home with Clyde Property. From start to finish, the whole process felt professional, well managed and far less stressful than we expected. A special thank you to Jennifer, who was fantastic throughout. She was always approachable, responsive and kept us informed at every stage. Her calm, friendly manner and clear communication made a huge difference during what can be a very stressful process. We always felt that our sale was in safe hands, and we're very grateful for all the support we received. We'd happily recommend Clyde Property to anyone looking to sell their home.

PIP2017 · 9 July 2026

★★★★★ 5/5

Trustpilot

House Sale

From beginning to end the process of selling with Nicola and Clyde Property was first rate. The house went up for sale with glowing pictures and many commenting on that. We had an offer which was accepted and although Missives went through at the 11th hour this was not an estate agent issue. We have moved and the couple living in our old house are delighted. So many Thanks to Clyde Property and especially Nicola.

Gail · 7 August 2026

★★★★★ 5/5

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After an increasingly exhaustive search…

After an increasingly exhaustive search for a home for myself and my children in Clarkston I was beginning to give up. After another knock back Marie in the Clarkston branch let me know about a home that was about to come on the market and two days later I had been able to put an offer in off market and secured the perfect home for my family. I cannot thank Marie for going above and beyond for me and with her knowledge of the area and the opportunities coming up she really is the best. 6 months on we are thriving in our new home which all down to Marie remembering me and what I was looking for - thank you

Michael · 16 January 2026

★★★★★ 5/5

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The staff at Clyde Shawlands were all…

The staff at Clyde Shawlands were all absolutely wonderful. In particular Jenny provided outstanding service, was a pleasure to deal with and delivered every single promise she made m, she even went the extra mile. We could not have asked for better service. Thanx so very much Jenny for helping us get our beautiful new home, you truly are a credit to Clyde. I 100% would and have recommended Clyde to family and friends. Thanx Louise

Louise · 25 January 2026

★★★★★ 5/5

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Very good at dealing with repairs etc.

Very easy to raise any repairs or issues and they are dealt with very quickly and comprehensively with no fuss, this has been the case for the nearly three years I've been renting with them! Fernanda is a very responsive and helpful property manager!

Ross · 15 September 2026

★★★★★ 5/5

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Excellent service

Excellent service. Fernanda was really helpful as my portfolio manager when the boiler broke down soon after moving in. Never had dealt with a boiler before, but she was patient with me through out the process. Would recommend Clyde Property Clarkston to any renters.

Nishesh · 9 September 2026

★★★★★ 1/5

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Cycling with my kid in the westend of…

Cycling with my kid in the westend of Glasgow. Dude in a fiat 500, Clyde property plastered over the side passed my kid pretty close and pretty fast (rushing to get to a set of lights at red ahead) As we cycled passed him saw him eating his supermarket pasta salad on his lap. I gave a shake of the head in disappointment. He jumped out of the car to ask what my problem was. Passing kids on bikes at speed whilst eating your lunches -and he couldn't see the problem with that. Absolute weapon!!

Weapon · 10 October 2026

★★★★★ 5/5

Trustpilot

Great team at Shawlands Branch

From the moment Jeff from the Shawlands branch came to value our property we knew we would choose Clyde to sell. The enthusiasm he showed for wishing to sell our property was so apparent. And so glad we did, we couldn’t have been more happy with the service from Clyde in the Shawlands branch. They provided a professional and friendly service which went smoothly and free of inconsistencies. We were very happy with the outcome of the sale. Thanks Jeff and team.

Rosina · 22 September 2025

★★★★★ 5/5

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Brilliant experience with Clyde…

Brilliant experience with Clyde Shawlands - great, fast communication and help navigating the process - from sale to purchase. Jeff and Jenny were super helpful, ready with advice and solutions and really responsive. Massive thanks and would absolutely recommend.

Laura · 9 July 2026

★★★★★ 5/5

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The team at Clyde Property at Byres…

The team at Clyde Property at Byres Road were fantastic. The team were extremely warm, yet professional and provided an excellent experience overall. As years of previous experience as a manger in customer service, I wanted to make a special mention for Rachel's customer service which was exceptional. I would highly recommend using this office/team.

Mark · 10 March 2026

★★★★★ 5/5

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Clyde Property in Byres Road. Highly Professional

Clyde Property in Byres Road were excellent from start to finish when selling our flat. The staff were exceptionally professional, helpful and supportive throughout. Rachel was the key person we dealt with and she initiated communication, responded to requests and nothing was too much trouble. Overall our experience was extremely positive due to the competence, professionalism and helpfulness of all the staff. Thank you.

Jane · 15 December 2025

★★★★★ 1/5

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Clyde Property Disappointing Experience, Concerns Regarding Communication and Clarity

Clyde Property, Helensburgh Branch Disappointing Experience, Concerns Regarding Communication and Clarity My experience with this estate agent was disappointing. I raised reasonable questions regarding the valuation and marketing of a property after identifying what I believed to be inconsistencies between the Home Report, previous sale history, the advertised number of bedrooms, and comparable local sales. Rather than receiving a clear and detailed explanation, I felt my concerns were not adequately addressed. During a telephone conversation with the branch manager, I highlighted that the property was being marketed as a two-bedroom house due to attic access being via a non-standard staircase. This followed a previous sale description of the property as a three-bedroom home, which was later amended. The branch manager insisted however that the property was a three bed, then conceded the non-standard stairway aspect. What concerned me most was the manner in which the conversation concluded. While discussing my position as a genuine buyer who had already submitted a formal offer, the call was ended abruptly. I found this to be discourteous and unprofessional. As a prospective purchaser, I expected my queries to be handled in a respectful and transparent manner. Instead, I was left with the impression that my concerns were not taken seriously. I have since submitted a formal complaint and hope the company will provide a clear response and review its approach to handling customer concerns going forward.

Tony · 6 August 2026

★★★★★ 1/5

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Appalling service

Apart from arranging for us to view the property, this estate agent did absolutely nothing to further the purchase of this property. They did not make the offer correctly and the whole process was so very slow, they had no sense of urgency. As we were moving from England to Scotland, we asked for advice but we're not offered any and just told to ask the housebuilder. A month after we had had our offer accepted, someone from the estate agency rang us to ask if we could validate our id. A bit late I would suggest. We have managed to buy the house but with absolutely no input from the estate agent.

JeremyBartle · 23 July 2026

★★★★★ 5/5

Trustpilot

The whole process of dealing with Clyde…

The whole process of dealing with Clyde Property was outstanding and seamless from start to finish.Having dealt with numerous estate agents in the past it was so reassuring to have all people at Clyde on our team, always looking and providing the best outcomes.Clyde Property made numerous promises during the sales process and i was not let down once.I have no hesitation in fully recommending and endorsing Clyde Property Clarkston and they will be the only call i make if i need estate agency support in the future.

Robert · 10 July 2026

★★★★★ 5/5

Trustpilot

Clyde have represented us both buying…

Clyde have represented us both buying and selling a few times now. All staff at the Shawlands branch are outstanding. Jenny and Jeff, in particular, understood our needs and goals well. At every stage we trusted their expertise and authority, which helped us secure a good offer on our place, and purchase, for us, our dream home in a wonderful location. The costs were manageable and realistic - nothing was over priced. When we found ourselves in a chain, the team kept us informed and worked extremely hard to reach the best outcome for all. Staff, moreover, are super warm and friendly - no question is too much. Can't recommend Clyde enough. Robert.

Laura · 9 July 2026

★★★★★ 1/5

Trustpilot

Horrible horrible company

Horrible horrible company! Clyde property Clarkston Road, Glasgow Scotland. We lived in their property like proper adultsfor 18 months, took absolute care, they also sent us a message saying we were excellent tenants after saying they expected a fair wear and tear, but went ahead to want to charge a 920 pounds from my deposit.

Ruth · 14 May 2026

★★★★★ 5/5

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Clyde Bearsden were efficient and…

Clyde Bearsden were efficient and helpful in a trying experience, not their fault I hasten to add. Many Thanks to Nicola and her colleagues for all their support

Paul · 29 July 2026

★★★★★ 5/5

Trustpilot

Clyde

Antony, I wanted to take a moment to express my sincere gratitude for the excellent care and support you have given me and my boyfriend while we have been renting this property. Your kindness, professionalism, and willingness to help whenever needed have made our experience here very positive for renting again. You have always been on the end of the phone or email if there has been any issues. I felt comfortable and well looked after throughout my tenancy. It is reassuring to have a someone like you who genuinely cares about their tenants wellbeing. Thank you once again. It has been a pleasure renting this property in Bothwell, and I wish you all the very best for the future. Kind regards, Bryan

Bryan · 24 June 2026

★★★★★ 1/5

Trustpilot

If it was possible I would give 0…

If it was possible I would give 0 stars, if you are going to Rent from Clyde take photos and video evidence of EVERYTHING, grime, dirt, grease, chips, wall scuffs etc. I rented for 6 months, at the start of the tenancy I showed evidence of the flat not being "commercially clean" like Clyde stated it was, at the end of Tenancy they are trying to charge me £200 for a cleaning fee when I left it above the condition that they left it to me. They stated in an email that they were sorry but if I had raised at the time it was not clean they could have rectified the issue, I provided evidence that I uploaded proof when I moved in now they are just ignoring the fact that actually they didn't reach out at the time. Now I'm stuck going through a Dispute with Safe deposits Scotland to get my money back which is just a faff. I'm not sure if it's ignorance or incompetence within Clyde Properties, but either way whatever the issues within this company, it's not worth your headache because remember, they don't care about you, they are there to always benefit the Landlord that is their client.

AYAYRON · 24 June 2026

★★★★★ 5/5

Trustpilot

Smooth and complete professionals

I cannot recommend Clyde high enough, the professionalism of both Rachel and Jack throughout the sale of my property was superb. Their knowledge and their dedication made me feel supported every step of the way. Clyde ensured great photos to show off the place, a good number of viewings and I was able to secure a great price for the sale of my property.  They both made what can be a stressful experience completely smooth and manageable. Thanks again!

Craig · 29 May 2026

★★★★★ 5/5

Trustpilot

From start to finish

From start to finish, Clyde were amazing! Everyone was so helpful and knowledgeable. We had encountered a problem when selling our house (we had been given the wrong information about a report) Although this problem was nothing to do with Clyde, Jenny went above and beyond to sort it out, for which we are forever grateful.

Sheona · 28 October 2025

★★★★★ 5/5

Trustpilot

Great experience with is company

Great experience with is company. Knowledgeable and friendly staff. Clear website. Good communications from team. A special shout out to Ann Forbes in the Clarkston branch for all her help.

Carol · 29 May 2026