Freeman Forman Heathfield reviews

★★★★★ 5/5

Google

I recently visited Freeman Forman in branch to discuss my options for renting my property. I spoke with Chloe and Rebecca on the rental side, both were very helpful and transparent in discussing next steps with me. I will definitely be considering using them as my agent in the future!

Sheila · 16 February 2026

★★★★★ 4/5

Google

Friendly and responsive team who managed to sell my house in a slow market!

Naomi · 27 September 2026

★★★★★ 5/5

Google

We worked with Greg and his colleagues in the Freeman Forman Heathfield branch, and although we have decided not to proceed with the sale of our house (for which Greg secured a very good offer), we have no hesitation in recommending Greg, Kay and their colleagues to both prospectives sellers and buyers. They know the area, have a good network across the region and are responsive, professional and kind. If circumstances change, we will certainly return to Freeman Forman to sell our house.PositiveResponsiveness, Quality, Professionalism, Value

Laurie · 14 June 2021

★★★★★ 5/5

Google

Every member of staff at the Heathfield branch of Freeman Forman that I spoke to during the sale of my late sister's house knew exactly where we were up to whenever I contacted them. They all dealt with my queries with exceptional professionalism. Messages were acted on promptly and Solicitors chased when necessary. The quality of service from each member of the team was excellent. Forman Freeman apply research techniques before listing a house for sale so that realistic market values and expectations can be applied to selling the property, whilst observing the need to match those expectations with client circumstances. Their marketing techniques meant that there were plenty of viewers lined up and offers made within two weeks of listing the property. The house was under offer by the end of those two weeks and the sale progressed to completion within one month of probate being granted, Freeman Forman having everything in place to smooth the way. I would have no doubts about using them again in the future.

Susan · 14 June 2021

★★★★★ 5/5

Google

Impressed from the start by the research Greg had done on our house , its location and the property market. The team worked well together and they all well informed about the process and what to do. We particularly worked with Sophie when she showed round potential buyers and answered any queries we had quickly and professionally. Daryl had many useful ideas on presenting the house well. We had hitches on the way but with this support team we were always encouraged to keep going. Thank you to all.PositiveResponsiveness, Quality, Professionalism, Value

Finbarr · 14 June 2021

★★★★★ 5/5

Google

I just wanted to say a big thank you to Freeman Forman, especially Sophie and Karen(?). They were the one's who kept us up to date all the time through the process, when none of the other agencies were doing so. Moving house is stressful, but with the team at Freeman Forman, it was definitely made that little bit easier, Thank you.

Paul · 14 June 2023

★★★★★ 1/5

Google

Very rude when decided not to go with them. After cancelling a couple of viewings after founding the house of our dreams, got bombarded by unwanted emails and pushy sales calls to go with their mortgage brooker. Although the Becky was pleasant and had offered a better deal, we went back to our original brooker who said he would be able to do better still. I thoughtfully called to cancel the appointment as we were happy with our current mortgage brooker only to be have a very unprofessional angry lady say oh why didn't he find that in the first place and hung up before I could say any more. Will not be using them ever again.

Timothy · 14 June 2020

★★★★★ 5/5

Google

The entire team proved immensely helpful and diligent. Notably, our experience with Sophie Chenery was exceptional. She communicated with clarity and skillfully oversaw our house sale contract, proactively liaising with the buyers' solicitors to ensure a swift and successful closing. A commendable service from both the team and Sophie.

Amy · 14 February 2024

★★★★★ 5/5

Google

The service we received from Freeman Forman was excellent..our main contacts were Lucy & Will both very good at answering our queries and emails..very please with the company.

Kevin · 11 May 2026

★★★★★ 5/5

Google

Just looked at and moved in to a flat through the lettings team Edward king & Chloe Lindsey from first viewing to moving in was under a week they got certificates, credit checks & references done in a flash emails and phone calls were spot on keep up the good work

Les · 14 October 2025

★★★★★ 5/5

Google

Found freeman foreman very helpful, was there every step of the way making the process as easy as possible. Would definitely recommend.

Samantha · 11 June 2026

★★★★★ 5/5

Google

Amy has been incredibly helpful during the process of my move. She has answered all of my questions and helped me understand what I needed to do when. She's also been very nice to talk to each time I've called.the office. Big thanks to Amy and the team.

Will · 28 December 2023

★★★★★ 5/5

Google

Bought a bungalow. Dealt with Katie. She's brilliant. Very quick to respond on any issue. She's a credit to the company.

Edward · 21 March 2025

★★★★★ 1/5

Google

Absolutely terrible service, don’t know what they are doing, push you to the point where you get frustrated with them, then they use that as a reason to be rude on the phone. Advert said communal parking…..now being told it’s allocated, which is fine but the lady was very rude about it. Had to chase the inventory twice a week for a month…. Then it said a window was working that was not…. Before we rented the building we were promised someone would contact us to repair a hole in the wall….guess what NOTHING had happened. I will not be using this company again it’s just the worst

Riley · 16 October 2024

★★★★★ 5/5

Google

Amy has been incredibly helpful during the process of my move. She has answered all of my questions and helped me understand what I needed to do when. She's also been very nice to talk to each time I've called.the office. Big thanks to Amy and the team.

Will · 16 December 2023

★★★★★ 5/5

Google

Amy was wonderful when I walked into the branch to rent for the first time. She answered all my questions and anything she didn’t know, she was able to find out for me. She responds quickly and made things easy and straight forward. Thank you

Lynsey · 14 February 2024

★★★★★ 5/5

Trustpilot

Chloe is the Heathfield office has been…

Chloe is the Heathfield office has been fantastic with my rental process. Thank you Freeman Foreman !! Responsive and fast at sorting everything so I will be on my new home with my dog for Christmas and even allowed me to go early to wait at the property to getting Sky sorted before my move again Huge Thank you

Mr · 5 December 2024

★★★★★ 5/5

Google

From the initial meeting I was confident that Daryl and the team were running a pretty slick operation and had good answers to my questions. Due to Covid restrictions, they recommended grouping all the viewings together on one day, which involved us 'moving out' for a day. The plan paid off well, with 7 bookings, 6 viewings and 5 offers on the next working day !PositiveResponsiveness, Quality, Professionalism, Value

RICHARD · 25 August 2021

★★★★★ 5/5

Google

The lettings team were great when helping me find a place, really professional and friendly. Chloe was really helpful on the phone, made the whole process easy!

Luc · 27 November 2024

★★★★★ 5/5

Google

We had the good fortune to have Katie Walters as our liaison for the house purchase. Nothing was too much trouble for her, great customer facing skills, friendly but 100% professional & she went out of her way to ensure the process went smoothly, taking many phone calls & answering emails that I sent. Katie has restored my faith in Estate Agents. Thank you Katie

Susan · 3 August 2024

★★★★★ 5/5

Google

Amy is great and has a lot of knowledge on the different listings I have enquired about. I would definitely recommend her!

Alisha · 27 December 2024

★★★★★ 5/5

Trustpilot

From start to finish I have been very…

From start to finish I have been very impressed with Freeman Forman especially Lauren who was very supportive and responsive to any of my queries. It was a challenging chain of 7 !! But she dealt with everything very calmly and efficiently. I’m so happy to be moving into my dream house and I would not hesitate to recommend Freeman Forman Ringmer

Mrs · 1 August 2024

★★★★★ 5/5

Google

Heathfield branch have been excellent. Moving is never easy and I've certainly experienced some stressful times but Haydn has kept me up to date throughout this time. Easy to contact, friendly, reassuring and knowledgeable. Big thank you to Haydn and all the staff at Heathfield branch. Highly recommend.

Claire · 14 June 2023

★★★★★ 5/5

Google

I am looking for property to rent, which is a very complicated matter for a Ukrainian refugee, Rebecca Lee helps me out, easily letting me into viewings, thanks to her! Rebecca’s style is of a kind, attentive, respectful manner ❤️ thank you Rebecca

Olena · 17 October 2023